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International and Intercultural Communication Commons

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Self-Disclosure, Gender, And Patient Satisfaction In The Doctor-Patient Relationship, Khadiza Tul Jannat 2018 Minnesota State University, Mankato

Self-Disclosure, Gender, And Patient Satisfaction In The Doctor-Patient Relationship, Khadiza Tul Jannat

All Theses, Dissertations, and Other Capstone Projects

It has been well established that the doctor-patient relationship is integral for providing quality health care and sustaining patient satisfaction. Additionally, research has indicated that doctors' self-disclosure is considered as an essential interpersonal component of relational development. In terms of the doctor-patient interaction, previous research has produced numerous studies investigating the relationship between doctors' communication behaviors and patient satisfaction. Scholars have also explored how communication styles are associated with doctors' gender, and patient satisfaction. However, there is still a gap in the existing research concerning the connections between doctors' self-disclosure, gender, and patient satisfaction in doctor-patient interactions. My qualitative study ...


A Content Analysis Of Jihadist Magazines: Theoretical Perspectives, Catalina M. Udani 2018 University of Central Florida

A Content Analysis Of Jihadist Magazines: Theoretical Perspectives, Catalina M. Udani

Honors in the Major Theses

During its violent spread across the Middle East, the Islamic State of Iraq and Sham (ISIS) amassed both a local and international following in large part due to its usage of emergent media distribution. Beginning in 2014, ISIS’s Ministry of Media published an English-language magazine, Dabiq, disseminating its issues through online platforms. Dabiq and its successor Rumiyah both serve as propagandistic recruitment material for ISIS’s international community as well as broadcasting the message of the jihadist movement to ISIS’s enemies. This study analyzed ISIS’s publications using a qualitative content analysis in order to identify jihadist recruitment ...


Microfinance: Combating World Poverty One Small Business At A Time, Alison Basney 2018 Liberty University

Microfinance: Combating World Poverty One Small Business At A Time, Alison Basney

Senior Honors Theses

Poverty is a major problem that reaches millions of people around the world. Although many organizations and individuals work daily to combat this, much of the work done to reduce poverty lacks sustainability and serves only to remedy to the effects of poverty, rather than create a solution to the causes of poverty. Microfinance can be very basically defined as the provision of banking to the impoverished who would not otherwise have access to these services. This purpose of this thesis is to show that microfinance is the ideal solution to the poverty problem by using research and evidence from ...


Life Being An International Student In The United States: Acculturation, Culture Shock, And Identity Transformation, Lai Yan Vivyan Lam 2017 The University of San Francisco

Life Being An International Student In The United States: Acculturation, Culture Shock, And Identity Transformation, Lai Yan Vivyan Lam

Master's Theses

The population of international students at community colleges in the United States has increased significantly over the past decade. International students play a big role in building the cultural diversity on campus by bringing over different cultures and sharing their global perspective to the local community. However, they often face challenges adapting into American culture due to cultural differences in education system, language, lifestyle, etc. By looking into the acculturation process of international students to analyze the culture shock and cultural identity changes they experienced, this paper intends to seek ways to help this group of students to ease their ...


Intercultural Communication In The Hospitality And Tourism Industry: A Study Of Message Design Logic Across Two Cultures, Rachelle Ng 2017 Cornell University School of Hotel Administration

Intercultural Communication In The Hospitality And Tourism Industry: A Study Of Message Design Logic Across Two Cultures, Rachelle Ng

SHA Latin Honors Theses

This research explores the relationship between cultural background and communication to increase understanding of intercultural workplaces in the hospitality and tourism industry. Questionnaires were given to industry workers in the United States and Singapore to survey their communication styles and communication preferences. This study reveals that industry workers in the United States and in Singapore differed in the messages they sent but shared similar perception of messages. Results also show a modification in communication strategies used by the Singaporean group when the message recipient’s power status changed from a supervisor to subordinate while the American group remained consistent. The ...


Interns Matter: Maximizing Integration Of Interns Into Community Agencies, Valerie Garcia 2017 California State University, Monterey Bay

Interns Matter: Maximizing Integration Of Interns Into Community Agencies, Valerie Garcia

Capstone Projects and Master's Theses

Hope Services is a non-profit agency serving individuals with developmental disabilities in six counties. Over the years, there have been many agencies that have formed connections with Hope Services. One of these collaborative partnerships has been with CSU Monterey Bay’s (CSUMB) integration of interns through their field placement program. However, recently former Hope Services South District Manager, Greg Dinsmore, witnessed a lack of utilization and integration of interns across all Hope Services agencies. Through firsthand experience as a mentor, he witnessed the benefits of utilizing interns and saw the need for further advocacy and support for the integration of ...


The Effects Of Culture On International Advertising Appeals: A Cross-Cultural Content Analysis Of U.S. And Japanese Global Brands, Dan Zhao 2017 University of Nebraska – Lincoln

The Effects Of Culture On International Advertising Appeals: A Cross-Cultural Content Analysis Of U.S. And Japanese Global Brands, Dan Zhao

Professional Projects from the College of Journalism and Mass Communications

An international advertising campaign can be standardized in creative strategy, but localized in execution. As an integral part of the execution, advertising appeals should be tailored to local culture to maximize the effectiveness of international advertising campaigns while minimizing cost. The purpose of this study is to investigate whether advertising appeals mirror predicable differences in cultural values.

This study is based on the influential Hofstede model (Hofstede, 2001; Hofstede & Mooij, 2010), which distinguishes cultures according to six dimensions. While individualism and collectivism have been widely discussed in published studies, other dimensions that are also important indicators of advertising appeals have ...


Rebranding Visual Feedback As A Product-Making The Unspeakable Visible, Nicolette Wever 2017 State University of New York College at Buffalo - Buffalo State College

Rebranding Visual Feedback As A Product-Making The Unspeakable Visible, Nicolette Wever

Creative Studies Graduate Student Master's Projects

PROJECT ABSTRACT

Rebranding Visual Feedback as a Product

Why do visuals work and why do they have such impact on the process of change? Because visuals connect directly with feelings, they have the power to improve the life of others. They have the power to improve and enrich communication. They have the power to handle information overload and they have the power to bridge cultural differences. ‘Images speak louder than words’ because images are connected with emotions in our long term memory. When ten different persons look at one single image, they see ten different things. Like a mirror, the ...


Exploring Strategies For Teaching Creatively Online, Conny van der Wouw 2017 State University of New York College at Buffalo - Buffalo State College

Exploring Strategies For Teaching Creatively Online, Conny Van Der Wouw

Creative Studies Graduate Student Master's Projects

The way we learn and teach is changing. There is more emphasis on collaboration and personalization of the learning. Teaching online is becoming common. For my Master’s project I have developed a product that will help designing and delivering teaching programs creatively through the use of online learning opportunities. The product discusses the opportunities and challenges of a creative climate when teaching online and provides strategies to develop creativity during the online learning process. It is developed with the use of the Torrance Incubation Model of Teaching and Learning (TIM) and Ekvall’s ten dimensions of a creative climate ...


Kiasu And Creativity In Singapore: An Empirical Test Of The Situated Dynamics Framework, Chi-Ying CHENG, Ying-yi HONG 2017 Singapore Management University

Kiasu And Creativity In Singapore: An Empirical Test Of The Situated Dynamics Framework, Chi-Ying Cheng, Ying-Yi Hong

Research Collection School of Social Sciences

This article investigateshow Singaporeans’ creativity is influenced by Kiasu, an indigenous construct corresponding to fear of losing out.We examine the impacts of Kiasu on creativity, both as a personal value and a sharedcultural norm in four studies. Study 1 showed that Singaporeans’ Kiasu value endorsementpredicts lower individual creativity. Study 2 demonstrated that this negativerelationship is mediated by a self-regulatory focus on prevention. Study 3further showed the impacts of Kiasu as a personal value and a cultural norm byfinding a significant three-way interaction effect of Kiasu prime, personalKiasu value endorsement, and need for cognitive closure on participants’creativity. Study 4 ...


Creating Spaces Revisited: Students' Perspectives On International And Multi(Inter)Cultural Public Relations Education, Kiaya Young 2017 Murray State University

Creating Spaces Revisited: Students' Perspectives On International And Multi(Inter)Cultural Public Relations Education, Kiaya Young

Scholars Week

In a global market employees need the skills to be able to work in a multicultural market. International public relation skills are becoming a necessity. Public Relations practitioners are educated on various fundamental skills through their educational programs, but there has been a lack of international and multi(inter)cultural education. This paper is a restudy of Nilajana Bardhan’s 2003 study Creating Spaces for International and Multi(inter)cultural Perspectives in Undergraduate Public Reactions Education.


Men’S Rights Activists And The Ray Rice Domestic-Violence Case: Using Critical Communication Pedagogy To Counter Hegemonic Masculinity, David H. Kahl 2017 Penn State Erie, The Behrend College

Men’S Rights Activists And The Ray Rice Domestic-Violence Case: Using Critical Communication Pedagogy To Counter Hegemonic Masculinity, David H. Kahl

Discourse: The Journal of the SCASD

Some groups in society communicate in ways that attempt to marginalize others. One such group is the Men’s Rights Activists (MRA) who use language to attempt to normalize the subjugation of women through its rejection of feminism. This activity is designed to engage students in a dialogue about MRA’s response to the domestic-violence incident involving Baltimore Ravens’ running back Ray Rice and his fiancé, Janay Palmer, in a hotel elevator. Specifically, the activity allows students to learn about MRA members and their hegemonic ideology, to examine/view the domestic-violence incident, and to use critical-communication pedagogy (CCP) as a ...


Using Social Lubricants To Increase Conversationality, Nathaniel Simmons 2017 Western Governors University

Using Social Lubricants To Increase Conversationality, Nathaniel Simmons

Discourse: The Journal of the SCASD

Responding to the epidemic of the dying art of conversation (Asha, 2014; Barnwell, 2014 April), this activity constructs a space in which students tap into social lubricants as a conversational, artistic tool to increase conversational skills. Inspired by Monahan & Lannutti’s (2000) social lubricant work, this study views social lubricants— any object or action that facilitates social interaction, such as a dog or a compliment— as a vital resource that merits pedagogical attention. After completing a role-play in which students tap into a social lubricant to achieve an assigned goal, students will be able to: (a) define social lubricants; (b) describe the utility of social lubricants in social interaction; and (c) critically appraise ways in which using social lubricants can lessen communication apprehension.


Social Justice Storytelling: Giving Our Students More Than Just An Education In Speech, Phillip E. Wagner 2017 University of South Florida

Social Justice Storytelling: Giving Our Students More Than Just An Education In Speech, Phillip E. Wagner

Discourse: The Journal of the SCASD

In an effort to highlight the practical and relevant applications of public speaking, this activity was designed to give students a safe space to discuss current social justice issues. Beginning with an open-ended narrative prompt, this activity requires students to take turns building upon a social justice narrative, giving them an opportunity to practice confident delivery and healthy dissent while also further enhancing public speaking skills and fostering a social-justice orientation.


“Symbols Are Important”: Nation-States And The Images On Our Money, John R. Katsion 2017 Northwest Missouri State University

“Symbols Are Important”: Nation-States And The Images On Our Money, John R. Katsion

Discourse: The Journal of the SCASD

Visual rhetoric has been an area of growing interest for those within the communication field, and this study aims to add to that body of work. One area within the study of visual rhetoric is the everyday, mundane images produced by nation-states, and more narrowly, the images on a nation’s currency. Traditionally, scholars who study images on currency have seen them through the lens of state-as-pedagogue—in other words, that the state is using that “sacred space” to teach their citizenry. Political theorist and scholar Jacques E.C. Hymans (2204, 2010) challenges this notion, and instead posits that nation-states ...


Lessons From The Field: Culturally Competent Support For Family, Friend And Neighbor Caregivers In Seattle, Mergitu Argo, Hueiling Chan, Christina Malecka 2017 Refugee Women's Alliance

Lessons From The Field: Culturally Competent Support For Family, Friend And Neighbor Caregivers In Seattle, Mergitu Argo, Hueiling Chan, Christina Malecka

Occasional Paper Series

Refugee Women’s Alliance (ReWA) and Chinese Information and Service Center (CISC) both have many years of experience working with Seattle/King County's immigrant communities. ReWA and CISC participate in an initiative to support family, friend and neighbor caregivers and promote the value of kith and kin care. They have learned valuable lessons about culturally respectful, empowering, and meaningful support and communication with caregivers. This paper highlights the nine most important factors they have found for creating a culturally inclusive support program for family, friend and neighbor caregivers.


Raquel Cepeda's Digital And Literary Publics: Twitter And Bird Of Paradise, Megan Jeanette Myers 2017 Iowa State University

Raquel Cepeda's Digital And Literary Publics: Twitter And Bird Of Paradise, Megan Jeanette Myers

World Languages and Cultures Publications

This study charts language use in two public spheres: literary and digital. Cepeda’s 2015 memoir Bird of Paradise, much like fellow Dominican American author Junot Díaz’s works, utilizes untranslated code switching and requires both linguistic and cultural translations on the part of the reader. Cepeda’s digital public, analyzed via her active Twitter account with over 11,000 followers, employs language in different ways to reach a wider, transnational audience. This essay considers how both Cepeda’s literary and digital spheres connect her to a diverse readership and can be considered examples of (digital) activism.


Toward A Buddhist Theory Of Conflict Transformation: From Simple Actor-Oriented Conflict To Complex Structural Conflict, Tatsushi Arai 2017 School for International Training (SIT) Graduate Institute

Toward A Buddhist Theory Of Conflict Transformation: From Simple Actor-Oriented Conflict To Complex Structural Conflict, Tatsushi Arai

Peace and Conflict Studies

This paper presents a working theory of conflict transformation informed by Buddhist teachings. It argues that a Buddhist approach to conflict transformation consists of an integrated process of self-reflection on the roots and transformation of suffering (dukkha), on the one hand, and active relationship-building between parties, on the other. To overcome a deeply structural conflict in which parties are unaware of the very existence of the conflict-generating system in which they are embedded, however, Buddhist-inspired practice of conflict transformation requires building structural awareness, which is defined as educated consciousness capable of perceiving a complex web of cause and effect relationships ...


Cultural Nuances For Immigrant Adolescents And Adolescents Of The Third Culture Experience: A Book Review Of Immigrant Youth In Cultural Transition: Acculturation, Identity, And Adaptation Across National Contexts, Jennifer L. Wilson 2017 South Texas Veteran’s Health Care System

Cultural Nuances For Immigrant Adolescents And Adolescents Of The Third Culture Experience: A Book Review Of Immigrant Youth In Cultural Transition: Acculturation, Identity, And Adaptation Across National Contexts, Jennifer L. Wilson

Journal of Cross-Cultural Family Studies

Cross-cultural children include Third Culture Kids (TCKs) and the children and adolescents whose families have immigrated to a new society. The book Immigrant Youth in Cultural Transition: Acculturation, Identity, and Adaptation Across National Contexts (Berry et al., 2012), was a multi-national and multicultural study that sought to explain how immigrant youth navigate among cultures, how they manage their multicultural experience as it relates to psychological and sociocultural adjustment, and how demographics, family variables, and cultural variables affect the immigration, acculturation, assimilation, and adaptation process for these adolescents. Many similar processes have been described in the TCK literature for TCK children ...


Experiencing Difficulties: English Language Issues Among Immersed Third Culture Kids, Marlene E. Schmidt 2017 LL&R Consulting, Language, Learning and Research Services

Experiencing Difficulties: English Language Issues Among Immersed Third Culture Kids, Marlene E. Schmidt

Journal of Cross-Cultural Family Studies

Third Culture Kids (TCKs) are defined as children who have spent a significant part of their developmental years living in, or interacting with two or more cultural environments. The levels, abilities, and use of the heritage language of TCKs returning to their host country from being immersed in a second language environment can cause difficulties. This case study explored the experiences of immersed TCKs using English upon reentry to the United States. The participants are adult TCKs, have English as their heritage language, and were immersed in a second language environment as a child. This research found the following four ...


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