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Interpersonal and Small Group Communication Commons

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Nonverbal Messages Tell More: A Practical Guide To Nonverbal Communication, Teri Kwal Gamble, Michael W. Gamble 2017 The College of New Rochelle

Nonverbal Messages Tell More: A Practical Guide To Nonverbal Communication, Teri Kwal Gamble, Michael W. Gamble

Faculty Publications

No abstract provided.


Access To Communication In United States Prisons: Reducing Recidivism Through Expanded Communication Programs With Inmates, Lilie Gross 2016 University of Puget Sound

Access To Communication In United States Prisons: Reducing Recidivism Through Expanded Communication Programs With Inmates, Lilie Gross

Politics & Government Undergraduate Theses

The need for better communication systems in prisons is dire and will reduce recidivism rates in the United States. Not only is communication via phone lines extremely expensive and corrupt, it is almost impossible. Inmates in United States Prisons need this availability and option to communicate with their families and maintain outside relationships. While maintaining healthy and positive relationships is good for inmate's mental health, it also decreases the risk of recidivism. This paper aims to highlight the benefits of phone communication and relationships between inmates and family on the outside for it will decrease the 50% recidivism rate ...


The Captivity Of Opportunity: The Conversation Surrounding Church-Going Hispanic Immigrants, Nicolet Hopper Bell 2016 University of Southern Mississippi

The Captivity Of Opportunity: The Conversation Surrounding Church-Going Hispanic Immigrants, Nicolet Hopper Bell

Master's Theses

Immigration is a long-standing topic of discussion in the United States. Hispanic immigrants, or families of Hispanic immigrants, living in America face unique challenges. Through focus group interviews, participants from a predominantly Hispanic Protestant church narrated their experience of living in the United States. Guided grounded theory data analysis revealed three categories and 14 subcategories, or themes of conversation, surrounding this hot topic. Participants shed light on the distinctive challenges they faced, how these challenges affected them, and how they attempted to overcome these difficulties. By exploring these results through the lens of social stigma theory (Goffman, 2009) and intergroup ...


"Let Me Tell You What I See" Creating A Culturally Relevant Arts Based Education Through The Use Of Photography And Storytelling, William Tran 2016 University of San Francisco

"Let Me Tell You What I See" Creating A Culturally Relevant Arts Based Education Through The Use Of Photography And Storytelling, William Tran

Master's Projects

There are many constructs that can hinder the ability of students of color to succeed in a classroom environment. Factors such as the construct of whiteness, microaggressions, the banking method, as well as cuts in arts based classes create a learning environment where oppression occurs on multiple levels. The construct of whiteness creates an environment in which only the ideas, values, lived experiences, and knowledge of whites are considered valid. Microaggressions uphold the construct of whiteness by insulting and invalidating any ideas, values, lived experiences, languages, and knowledge that are outside the construct of whiteness. The constructs of whiteness as ...


Bridging The Communication Gap Successfully For Library/It Projects, Amanda Harlan, Dhanushka Samarakoon 2016 Kansas State University

Bridging The Communication Gap Successfully For Library/It Projects, Amanda Harlan, Dhanushka Samarakoon

Kansas Library Association College and University Libraries Section Proceedings

Have you ever had a difficult time describing a concept for a project? This can be especially true with collaborative projects between library and IT staff. Library and IT staff have historically been at odds concerning communication due to the use of jargon specific to their area, different working environments and styles, and conflicting best practices and standards that each follow. K-State Libraries and their internal IT department will share the communication issues with solutions from a librarian’s and developer’s perspective. We will also discuss how has influenced processes and methodologies used for collaborative projects between library and ...


The Vital Importance Of The Elevator Speech, Robert Edward Burns 2016 Bridgewater State University

The Vital Importance Of The Elevator Speech, Robert Edward Burns

Bridgewater Review

No abstract provided.


The Partnership Paradigm Is A Unified Field Theory For Human Betterment: How It Works In The Minnesota Climate Crisis Movement, Terry W. Hokenson 2016 Minnesota Interfaith Power & Light

The Partnership Paradigm Is A Unified Field Theory For Human Betterment: How It Works In The Minnesota Climate Crisis Movement, Terry W. Hokenson

Interdisciplinary Journal of Partnership Studies

“Intersectionality” is a byword of activists today. While we continue to ply our special causes and organize our various turfs, we are no longer content or even able to isolate ourselves within them as if they were solitary silos. These days most of us realize our causes and constituencies intersect. We attend each others' hearings, workshops and marches, trade ideas across the spectrum, form coalitions, and share hearts and minds on a digital scale that collapses time. We connect dots innumerable as the pixels in a picture, while the clouds grow darker and the lightning strikes nearer.


Equity Through Learning To Listen: The Case Of Public Discussion On Body-Worn Cameras In Madison, Wisconsin, Katherine J. Cramer 2016 University of Wisconsin-Madison

Equity Through Learning To Listen: The Case Of Public Discussion On Body-Worn Cameras In Madison, Wisconsin, Katherine J. Cramer

Journal of Public Deliberation

This article analyzes practitioners’ attempt to achieve equity in a public input process on a local racial justice issue: whether or not the police department should implement body-worn video cameras. The insights of the two practitioners who led the public input process reveal 4 main lessons. First, equity in public deliberation is achieved sometimes by intentionally excluding some voices. Second, members of marginalized groups are motivated at times by the potential to be heard. Third, the case suggests that for some people public talk is not about achieving democracy; it is instead about life and survival. Finally, the case suggests ...


Ideals Of Inclusion In Deliberation, Christopher F. Karpowitz, Chad Raphael 2016 Brigham Young University

Ideals Of Inclusion In Deliberation, Christopher F. Karpowitz, Chad Raphael

Journal of Public Deliberation

Building on prior thinking about political representation in democratic deliberation, we argue for four ideals of inclusion, each of which is most appropriate to a different situation. These principles of inclusion depend not only on the goals of a deliberation, but also on its level of empowerment in the political system, and its openness to all who want to participate. Holistic and open deliberations can most legitimately incorporate and decide for the people as a whole if they are open to all who want to participate and affirmatively recruit perspectives that would be underrepresented otherwise. Chicago Community Policing beat meetings ...


Call Taking & Radio Dispatching Basics Trainer Guide, Natalie (Tally) Wade, Alice Macpherson 2016 Kwantlen Polytechnic University

Call Taking & Radio Dispatching Basics Trainer Guide, Natalie (Tally) Wade, Alice Macpherson

All Faculty Scholarship

Call Taking & Radio Dispatching Basics Trainer Guide can be used by instructors in the classroom, teaching call taking and radio dispatching skills. This guide uses classroom tested, instructor guided activities to teach participants skills used in a variety of communications centres, and is a useful tool for trainers. There are a number of cooperative learning strategies that can assist trainers in developing their lesson plans for teaching.


Call Taking Basics For Emergency Services – Police Communications, Natalie (Tally) Wade, Alice Macpherson 2016 Kwantlen Polytechnic University

Call Taking Basics For Emergency Services – Police Communications, Natalie (Tally) Wade, Alice Macpherson

All Faculty Scholarship

The Call Taking Basics for Emergency Services – Police presents an overview of the knowledge that police call takers will need beginning their careers. Topics identified include: teamwork, critical incident stress, questioning techniques, problem solving, liability, criminal and civil law, as well as managing emergency calls and technical language used in police call taking, to name a few. This text is a brief compilation of some of the materials used in the Public Safety Communications Program at Kwantlen Polytechnic University, with a focus on police call taking. Common incident types and how they are processed is covered in the material.


Effective Team Building Guide, Natalie (Tally) Wade, Alice Macpherson 2016 Kwantlen Polytechnic University

Effective Team Building Guide, Natalie (Tally) Wade, Alice Macpherson

All Faculty Scholarship

Effective Team Building Guide is a useful tool in guiding instruction and discussion around cooperative teams. Developed for the Public Safety Communications Program, this book covers topics including types of cooperative groups, framework for working in teams, skilled communication in teams, problem solving and employability skills. This Canadian textbook is part of the Public Safety Communications program at Kwantlen Polytechnic University.


Human Behaviour I Workbook For Public Safety Communicators, Natalie (Tally) Wade, Alice Macpherson 2016 Kwantlen Polytechnic University

Human Behaviour I Workbook For Public Safety Communicators, Natalie (Tally) Wade, Alice Macpherson

All Faculty Scholarship

The Human Behaviour I Workbook for Public Safety Communicators is specifically written to assist trainees in the field of Public Safety Communications learn inclusive techniques for diverse audiences, including the elderly, young children, the mentally, and emotionally disadvantaged, as well as those members of our community with language barriers. Topics include how to recognize and deal effectively with occupational, organizational, and event-related stress on a personal level through journal writing and personal reflection. . This Canadian textbook is part of the Public Safety Communications program at Kwantlen Polytechnic University.


Call Processing Basics For Everyone, Natalie (Tally) Wade, Alice Macpherson 2016 Kwantlen Polytechnic University

Call Processing Basics For Everyone, Natalie (Tally) Wade, Alice Macpherson

All Faculty Scholarship

The Call Processing Basics for Everyone text outlines the knowledge and skill needed by call takers in call centres, and provides practical strategies for call processing in many different environments. This short guide describes the characteristics of an effective call taker, communication model, active listening skills, and teamwork required in a call centre. Elements of a report and accurate recording of information are also included in the materials.


Teaching Ethics In Introductory Public Speaking: Review And Proposal, Jon A. Hess 2016 University of Dayton

Teaching Ethics In Introductory Public Speaking: Review And Proposal, Jon A. Hess

Jonathan A. Hess

Ethics are not heavily emphasized in either public speaking textbooks or classroom lectures. This de-emphasis of public speaking ethics is unfortunate. Educators should take responsibility for making sure that students are familiar with ethical issues and that they know that unethical public communication is not acceptable. Since public speaking textbooks do not provide much explicit guidance for ethical decision making, supplementary material is provided in this article. Four ethical principles are provided to help students understand the nature of communication ethics, a sample class lecture is outlined, and teaching ideas are included.


'Wait — Something’S Missing!': The Status Of Ethics In Basic Public Speaking Texts, Jon A. Hess 2016 University of Dayton

'Wait — Something’S Missing!': The Status Of Ethics In Basic Public Speaking Texts, Jon A. Hess

Jonathan A. Hess

The basic course is important to the welfare of the speech communication discipline. According to Seiler and McGukin (1989), the basic course is the mainstay of the discipline. Gibson, Hanna, and Leichty (1990) surveyed 423 institutions of higher education nationwide and found that at 92% of the schools’ enrollment in the basic course was increasing or holding steady (this is up from the figure of 88% reported in 1985). In a survey of college graduates, Pearson, Nelson, and Sorenson (1981) found that 93% believed that the basic speech course should be required for all students. Because of its popularity and ...


Rethinking Our Approach To The Basic Course: Making Ethics The Foundation Of Introduction To Public Speaking, Jon. A. Hess 2016 University of Missouri

Rethinking Our Approach To The Basic Course: Making Ethics The Foundation Of Introduction To Public Speaking, Jon. A. Hess

Jonathan A. Hess

The basic public speaking course is often taught from a standpoint of effectiveness. That approach can be problematic due to the dangers of technique. The use of ethics as a foundation for public speaking can overcome this drawback and has other advantages. Included in these advantages are its fidelity to the subject matter, promoting more responsible use of power, improved fit with the liberal arts mission of higher education, and better meeting student needs.

Issues in implementing an ethics-based course are discussed, such as identifying ethical issues and engaging in dialogue. The model is illustrated through a description of one ...


Basic Public Speaking Principles: An Examination Of Twelve Popular Texts, Jon A. Hess, Judy C. Pearson 2016 University of Dayton

Basic Public Speaking Principles: An Examination Of Twelve Popular Texts, Jon A. Hess, Judy C. Pearson

Jonathan A. Hess

The importance of the basic course is reflected in the number of published articles focused on it. Aside from having an annually published journal (The Basic Communication Course Annual) devoted to it, articles concerning the basic course are sprinkled throughout many of the discipline's journals. However, Schneider (1991) pointed out that few studies have focused on the textbooks used. Since the textbook is generally the foundation upon which the course is built, it is an important object of study.

Although the term basic course may be used to identify a variety of courses (such as public speaking, interpersonal communication ...


Nonverbal Messages Tell More: A Practical Guide To Nonverbal Communication, Teri Kwal Gamble 2016 The College of New Rochelle

Nonverbal Messages Tell More: A Practical Guide To Nonverbal Communication, Teri Kwal Gamble

Teri Kwal Gamble

No abstract provided.


The Technological Factors Of Reddit: Communication And Identity On Relational Networks, Jennifer Kienzle 2016 University of Nebraska - Lincoln

The Technological Factors Of Reddit: Communication And Identity On Relational Networks, Jennifer Kienzle

Communication Studies Theses, Dissertations, and Student Research

The relational network reddit is one of the most popular and visited websites on a global and national (United States) level. Communication on reddit lends itself to intergroup communication in that reddit users engage with audiences from ingroup, outgroup, and mixed audience compositions. Reddit’s voting system allows for negative and positive feedback to enhance or impede on one’s message. I examine how these technological factors influence a number of communicative and identity processes: (a) identity salience, (b), identity gaps, (c) group and interpersonal evaluation, and (d) accommodative language. Drawn out of intergroup contact literature and theories about group ...


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