Organizational Communication Commons^™

Internal Communication In Organizations And Employee Engagement, Lynn Kalani Terumi Hayase

UNLV Theses, Dissertations, Professional Papers, and Capstones

Employee engagement is a fairly new phenomenon that continues to gather the attention of and implementation into organizations. While communication has been identified as a factor affecting engagement, no scientific research has concentrated solely on the relationship between the two. Taking this into account this study sought to find whether there is a relationship between internal communication and employee engagement.

Results indicated that there is a positive relationship between factors of internal communication and factors of employee engagement. The current research found that internal communication is linked to commitment, discretionary effort, and meaningful work; all factors of engagement. In addition, …

The Relationship Between Management And Financial Accounting As Professions And Technologies Of Practice, Alan J. Richardson

Odette School of Business Publications

This Chapter explores the suggestion to unify financial and management accounting both as professions and technologies of practice. I argue that drift in professional jurisdictions and cognitive domains encourages consolidation of the profession but there remain distinct social roles for each information technology. The challenge for the profession is to maintain the integrity of management accounting as a technology of practice in the face of renewed professional hegemony of financial accounting.

Normative Teacher And Student Role Behaviors In The U.S. With A Contrast To Japan, Kathleen Ulrich

Dissertations and Theses

The purpose of this thesis is to (1) discover normative U.S. classroom teacher and student role behaviors; (2) contrast these to one other culture, Japan and (3) anticipate the difficulties both teachers and students would face if placed in a culturally mixed class unaware of the cultural differences between them. This study also (4) extends the issues theoretically beyond the cultural differences between the U.S. and Japan to other cultures.

How To Conduct A Mini-Ethnographic Case Study: A Guide For Novice Researchers, Patricia I. Fusch Ph.D., Gene E. Fusch, Lawrence R. Ness

The Qualitative Report

The authors present how to construct a mini-ethnographic case study design with the benefit of an ethnographic approach bounded within a case study protocol that is more feasible for a student researcher with limited time and finances. The novice researcher should choose a design that enables one to best answer the research question. Secondly, one should choose the design that assists the researcher in reaching data saturation. Finally, the novice researcher must choose the design in which one can complete the study within a reasonable time frame with minimal cost. This is particularly important for student researchers. One can blend …

Central Florida Future, Vol. 37 No. 65, May 25, 2005

Central Florida Future

Summer bummer without new pool: A second setback for opening of rec center addition; now it's fall. Joining the dark side: From Darth Vader to Jedi Knights Star Wars brings out some odd characters; Lobbying efforts east expansion; Local acts come in loud and clear downtown: Big 10-4 and other bands steal the spotlight at a dozen venues in the Florida Music Festival.

Pepsi-Cola's Number Fever Fiasco: How The Media Portrays The Actors Of A Crisis, Rick Pulos

Proceedings of the New York State Communication Association

In 1992, Pepsi created a marketing ploy to increase interest in its products in the Philippines. The game was aptly called “Number Fever,” and participants had to look at the number printed underneath the cap of their soft drink bottle and listen to the announcement of the winning numbers on the radio and evening news. Filipinos “went crazy for Number Fever. Everyone was trying their luck. Winners were announced daily and suddenly Pepsi seemed to be everyone’s favorite drink” (Radeska, 2018, para. 3). The number “349” was announced for the jackpot and unfortunately thousands held the winning bottle cap. This …

Leadership Development In The Christian Church And Churches Of Christ In Northeast Nebraska, Wayne Dykstra

Doctor of Ministry Theses

This project/thesis focuses on the leadership needs of the Christian Churches and Churches of Christ in northeast Nebraska in general and of Wakefield Christian Church in particular. The leadership context of Wakefield Christian Church was analyzed utilizing a congregational profile inventory, the presentation of a leadership development course, an evaluation instrument, and conversations and interviews of the church leadership. The success or failure of organizations will depend upon the quality of the leadership. The objective of this project was to provide a leadership course which would produce better leaders who could make a difference in the kingdom of God and …

Communication Pathways, Joesph M. Valenzano, Melissa A. Broeckelman-Post, Erin S. Parcell

Communication Faculty Publications

Description from the publisher's website: From the authors of The Speaker and The Speaker’s Primer comes an innovative new textbook that covers communication curriculum in an approachable way. Communication Pathways introduces a modern approach to the survey course, with concise chapters that emphasize communication theory. The authors organize content around a communication-centric theme: dialogue. A full chapter devoted to dialogic communication unpacks the concept for students; the authors further incorporate and explicate dialogic communication as it applies to subsequent chapter concepts. This theme is unique to the text and is a central element of what the authors aim to accomplish: …

Service Failure Management In High-End Hospitality Resorts, Hunter A. Dietrich

Graduate Student Theses, Dissertations, & Professional Papers

The purpose of this study was to better understand the interactions that occur at high-end resorts during service failures that guests sometimes experience during their stay. Both service-failure managers and guests who had experienced service failures during their stay at a high-end resort were interviewed to examine the service recovery techniques and timing strategies (such as the ex-antecrisis crisis timing strategy) that are perceived to be the best methods to correct service failures during a guest’s stay. In comparing the responses from service recovery managers and guests, commonalities were found regarding the best practices for ways to treat guests during …

Decisions Without Hierarchy: Feminist Interventions In Organization Theory And Practice, Kathleen Iannello

Political Science Faculty Publications

Whether public or private, government or family, school or church, organizations have a significant influence on everything we do. "The development of organizations is the principle mechanism by which, in a highly differentiated society, it is possible to 'get things done,' to achieve goals beyond the reach of the individual." Because of this, the study of organizations in society has received much attention. From the philosophers of ancient Greece to the corporate heads of the twentieth century, the question of how to organize in order to achieve specific goals and purposes has provoked interest.

Within the body of modern literature …