Business Commons^™

Cross-Cultural Comparative Study Of Users’ Perception Of The Navigation Organization Of An E-Commerce Web Application, Tetiana A. Bilyayeva

UNF Graduate Theses and Dissertations

The object of this study was to assess the influence of native language, as a principal cultural characteristic, one users’ behavior when using a web-based e-commerce application. The study expands on previous research by comparing English and Russian users. The research also considered demographic data to assess additional factors that influence behavior and task performance. The research design encompassed an online shopping application with two different navigation menus. One menu was based on the action-object model and the other was based on the object-action model. The user interface was created in two different languages (Russian and …

Practice, Practice, Practice: Preliminary Findings From An Evidence-Based Practice Funding Initiative At The Peter And Elizabeth C. Tower Foundation, Nicholas G. Randell

The Foundation Review

· The Tower Foundation supported a five-year initiative to support the implementation of evidencebased practices (EBP). The average award was a three-year award of $84,050.

· The underlying grantmaking theory of change was that behavioral health providers could bring empirically tested protocols to their communities and sustain them over time if supported by long-term funding to support the real costs of implementation (e.g., training, technical assistance, adherence to program protocols, and cultural change).

· Grantees cited the high cost of training, certification, and recertification – especially in the face of high staff turnover – as a primary challenge to implementing …

Using Civic Engagement And Collaboration To Create Community Change: Lessons From Charlotte, N.C., Joanne G. Carman, Rebecca A. Hefner

The Foundation Review

· The city of Charlotte, N.C. undertook a deliberative democracy process using the AmericaSpeaks “21st Century Town Meeting” process.

· The University of North Carolina-Charlotte performed a retrospective, process evaluation of the initiative examining the initiative’s components, coverage, participant feedback, short-term outcomes, and lessons learned.

· Early planning and implementation was done by volunteers, which ultimately was not sustainable. A new center, housed within an existing organization, was created to implement the recommendations.

· The initiative achieved a number of early successes, such as increasing the number of school nurses, expansion of an early childhood development program and an increase …

Evaluation For Models And Adaptive Initiatives, Heather Britt, Julia Coffman

The Foundation Review

· Although there has been a growing emphasis on use of experimental designs in evaluation, there is also increasing agreement that evaluation designs should be situation specific.

· The nature of the program is one of the key factors to consider in evaluation design.

· Two types of programs – models, which provide replicable or semi-standardized solutions, adaptive initiatives, which are flexible programming strategies used to address problems that require unique, context-based solutions – require different evaluation designs.

· Evaluation of models requires understanding the stage of development of the model program, with summative evaluation done only when the model …

Building The Capacity Of Networks To Achieve Systems Change, Douglas Easterling

The Foundation Review

· Networks have historically played an essential role in promoting progress in areas such as social justice, political reform, environmental protection, and public health.

· Foundations are increasingly recognizing the power of networks and looking for strategies to help networks achieve their potential.

· The most common strategies are: a) convene a new network around a mission in line with the foundation’s interests, or b) make grants to an existing network whose interests align with the foundation’s. Each strategy has practical limitations.

· This paper analyzes an alternative strategy developed by the Mary Reynolds Babcock Foundation (MRBF). In addition to …

Corporate Giving Gets Smarter: Conagra Foods Foundation Fights Childhood Hunger, Lisa Wyatt Knowlton, Cynthia Phillips

The Foundation Review

· This article discusses how a better “map” can develop strategic focus and alignment, increasing the potential for results.

· Program development and evaluation are best done hand in hand.

· In complex systems, co-construction has huge yield. It promotes accuracy, comprehensiveness, and utility.

· Grantmakers can provide more than funding; they can identify and use new tools, processes, and resources with multiple stakeholders for effectiveness.

· Alignment and integration are powerful principles inside and outside organizations as well as across sectors in pursuit of social change.

Bridging Silos, Improving Systems, Deidre Johnson, Phillip Chung, Jennifer Schroeder, Judith Meyers

The Foundation Review

· Systems that provide services to children tend to operate in silos; foundations can play a role in helping bridge these silos by supporting “systems building” efforts.

· Using examples from two foundations and two communities, this article explores the challenges and lessons learned in systems building work.

· Educating grantees and other community members about systems and systems building is a critical first step in the process.

· Supporting systems building requires an iterative process and foundations should continuously reinforce the importance of systems building activities.

Shaping Education Policy: The Importance Of Clarity, Commitment, And Consensus Building, Ronald B. Richard, Helen Williams, Robert E. Eckardt

The Foundation Review

· In 2005, the Ohio Grantmakers Forum (OGF), a consortium of philanthropic organizations that includes the Cleveland Foundation, trained its focus on the seemingly intractable problem of improving public education.

· This review, co-chaired by the Cleveland Foundation, culminated in a report, “Education for Ohio’s Future,” which offered recommendations in five areas: systems and structures, standards and accountability, teaching and leadership quality, innovation and choice, and funding.

· In 2008, OGF reached out beyond philanthropists to a diverse array of education stakeholders who developed consensus recommendations on teacher quality and student success.

· For the next three years, OGF and …

Impact Investing: A 21st Century Tool To Attract And Retain Donors, Amy L. Cheney, Kathryn E. Merchant, Robert Killins Jr.

The Foundation Review

· A familiar private foundation tool is being used by the Greater Cincinnati Foundation as a way to engage donor advisors to make a positive difference in the community.

· While due diligence and risk management of the financial return for these investments is crucial, the social return to be achieved is the primary consideration.

· Donors can achieve a modest financial return, which is recycled into their donor-advised fund, by investing locally in projects that make a significant difference.

· Initial donor interest in participating in impact investing has been strong and provided valuable insight into program design.

· …

Lessons In Building A Better Community, One Voice At A Time, Erica Wood

The Foundation Review

· By 2035 there will be an estimated 1.2 million new jobs and 900,000 new households in the San Francisco Bay Area (Association of Bay Area Governments, n.d.); without planning and management, this population increase will result in rising air pollution levels, climate change, escalating cost of living, increasing traffic, and less green space.

· Silicon Valley Community Foundation partnered with area nonprofits and government agencies on a two-year initiative, Envision Bay Area, to engage residents and community leaders in conversations about growth.

· At a series of 10 public forums more than 800 participants came together, including those who …

Models Of Social Change: Community Foundations And Agenda Setting, Nathan Duan-Barnett, Jessica Wangelin, Haley Lamm

The Foundation Review

· This article focuses on a particular approach to large-scale, community-based educational change – Local College Access Networks in the state of Michigan – to answer two key questions: What factors serve to shape the social-change agenda? How can community foundations serve to promote and advance the agenda?

· A multidimensional framework is developed for agenda setting, drawing on linear transformation models, layering, and collective impact to examine the contributions of community foundations to the formation of local college access agendas.

· Particular attention is paid to the horizontal alignment of partners within a community to address local challenges and …

Managing Expectations When Measuring Philanthropic Impact: A Framework Based On Experience, Frank Ridzi

The Foundation Review

· In order to achieve more targeted community change than possible in conventional grantmaking, foundations have developed a portfolio of activities ranging from capacity building to venture and catalytic philanthropy.

· Key to each of these approaches is a desire for meaningful impact. Yet, funders across the nation express dissatisfaction with their ability to prove or demonstrate impact.

· Conversations with colleagues and personal experience suggest that part of this dissatisfaction is due to a disconnect between the expectations of board members, donors, staff, and participants on one hand and what is actually feasible to measure on the other.

· …

An Innovative Leadership Effectiveness Measure: Applied Analytic Indicators Of High-Consequence Industry Performance, Brent D. Bowen, Erin E. Bowen, Dean E. Headley, Hatice Küçükönal, Clay Wildt

Aviation Technology Faculty and Staff Publications

Leadership effectiveness in high-consequence industries has more than a bottom-line fiscal impact; it is linked to critical issues of human safety. Performance, productivity and overall quality of service have to be managed with focus on improvement in systemic safety while simultaneously maintaining a viable and profitable organization. This premise is specifically foremost in the leadership of airline organizations. The Airline Quality Rating has become a recognized and lauded indicator of airline performance in the United States. A valid case is presented herein to confirm that the Airline Quality Rating’s applied analytic methodology effectively provides a tool for assessing organizational leadership. …

Enhancing Training Outcomes In The Context Of E-Learning: The Impact Of Objective Learner Control, Training Content Complexity, Cognitive Load, Learning Goal Orientation, And Metacognitive Strategies, Benjamin P. Granger

USF Tampa Graduate Theses and Dissertations

Learner-controlled e-learning has become a preferred medium for the delivery of organizational training. While e-learning offers organizations and trainees many advantages, it also comes with several potential disadvantages. The aim of this study was to explore the relative efficacy of learner- and program-controlled e-learning for content that differs in its complexity. This study also explored cognitive load as a differential mediator of the interaction between learner control and training content complexity for predicting cognitive and behavioral learning outcomes. Finally, learning goal orientation was explored as a motivational individual difference that helps learners cope with complex, learner-controlled e-learning environments. Results suggest …

Working Paper: Concentration Of Secondary Schooling For Irish And Uk Elite Politicians, Brendan O'Rourke, John Hogan, Paul Donnelly

Articles

The study of elites and their formation has returned to centre stage in recent years. The lessons from these studies can be made more universal if a measure of elite formation could be developed that is comparable. The multifaceted nature of the concept of elite formation makes this complex. However, in this paper, by building upon measures used in other fields, such as industrial economics, we offer such a measure that facilitates comparison of elite formation. We illustrate this measure through a comparison of the schooling of Irish and British political elites.

The Relevance Of Attribution Theory To It Project Management, Craig Standing, Eric Kordt, Oliver Standing

Research outputs 2012

Internet related projects are often complex because of the need to work with a range of stakeholders and satisfy a range of expectations. These projects are consequently difficult to manage as projects. Attribution theory enables us to examine how individuals and groups attribute success and failure in relation to projects so that we can better prepare workers for their roles in teams. This paper explores how attribution theory impacts on projects management and makes recommendations on how to develop effective project teams and team members.

The Ethical Climate And Context Of Organizations: A Comprehensive Model, Anke Arnaud Dr., Marshall Schminke

Management, Marketing and Operations - Daytona Beach

Traditional approaches to understanding the ethical context of organizations often focus on ethical work climate, which reflects the collective moral reasoning of organization members. However, such approaches overlook other components of the ethical environment that may influence how ethical judgments translate to ethical behavior. This study extends our understanding of the ethical context of organizations by considering how three distinct aspects of that context collective moral reasoning (ethical climate), collective moral emotion, and collective ethical efficacy interact to influence ethical behavior. Results from 117 work units support our hypotheses. Implications and suggestions for future research are discussed.

Organizing For Post-Implementation Erp, Kevin P. Gallagher, Vickie C. Gallagher

Business Faculty Publications

PURPOSE: The importance of involving subject matter experts (SMEs) in ERP implementations is well established. SMEs' knowledge of business and system processes are critical to conducting gap analyses and configuring enterprise systems. But what happens to SMEs on completion of the implementation phase? Prior qualitative research found that some organizations return SMEs to their old department, which can contribute to knowledge transfer; while other organizations retain the services of SMEs, to assist in ongoing efforts with support and enhancement of the systems. The purpose of this study is to understand post-implementation organizational choices - when SMEs are retained and returned. …

When Generational Employees Leave Higher Education, What Do We Lose, And What Do They Leave Behind?, Andrew M. Pena

Open Access Theses & Dissertations

Given the state of the economy, lack of competitive jobs and decreasing number of voluntary retirements, by the year 2018 many institutions of higher education may see five generations working side by side. This study examined three of the four generations working at the University of Texas at El Paso (UTEP): Baby Boomers, who are those employees born between the years of 1946 through 1964; Generation X, those employees born between the years of 1965 through 1980; and Millennials, currently the youngest working generation, born between the years 1981 through 2000. This research examines the literature on generational groups and …

An Exploration Of The Effects Of The Servicescape On Customer And Employee Responses In A Grocery Retail Context, Treasa Kearney, Joseph Coughlan, Aileen Kennedy

Articles

This research investigates the impact of the servicescape on the responses of both the customer and the employee within a retail grocery setting and is exploratory in nature. The paper has its theoretical underpinning in servicescape theory (Bitner, 1992; Homburg and Stock, 2004), physical work environment literature (Davis, 1984; Kuenzi and Schminke, 2009) and the Service Profi t Chain (SPC) (Heskett et al., 1994). Interviews with grocery retail store managers were carried out to contextualise the paper though the main research instrument is a large-scale survey of customers and employees. The fi ndings suggest that almost 50 per cent of …

Momentum 2012, Bryce Linden

Momentum

A journal of undergraduate research

The Impact Of The User-It Artifact Interaction On Technology Implementation And Value: Mobile Social Networking And Mobile Social Capital, Donghyun Kim

Electronic Theses and Dissertations

Despite investment and cutting-edge features, the majority of new mobile phone subscribers have adopted low-cost handsets instead of the latest mobile devices (Karjaluoto et al., 2005). According to the U.S. Census Bureau report, only 37% of cell phone users selected a smartphone in 2007. The Census Bureau forecasted the figure would increase by less than 10% in 2008. However, only 24% of cell phone users owned a smartphone in 2010, 27 % in 2011 and 30% in 2012. Therefore, the purpose of this study is to propose a conceptual model of the impact of mobile social capital on mobile networks …

Survivors’ Perspectives Of Organizational Downsizing On Knowledge Sharing In A Downsized Environment, Michelle Hall

Walden Faculty and Staff Publications

Organizational workforce reductions can negatively affect a company’s ability to preserve its knowledge base. The problem researched in this study was the perceived effect of downsizing on knowledge sharing among surviving employees. The purpose of this study was to determine the perceived effect of downsizing on knowledge sharing. Survivors’ knowledge sharing behavior was examined in relation to (a) survivor syndrome, (b) attitude towards knowledge sharing, and (c) perceived loss of knowledge power. A quantitative correlation research design was used to investigate the relationship between downsizing and knowledge sharing. A web-based survey was used to collect data. The convenience sample consisted …

Automated Human Screening For Detecting Concealed Knowledge, Nathan W. Twyman

Business and Information Technology Faculty Research & Creative Works

Screening individuals for concealed knowledge has traditionally been the purview of professional interrogators investigating a crime. But the ability to detect when a person is hiding important information would be of high value to many other fields and functions. This dissertation proposes design principles for and reports on an implementation and empirical evaluation of a non-invasive, automated system for human screening. The screening system design (termed an automated screening kiosk or ASK) is patterned after a standard interviewing method called the Concealed Information Test (CIT), which is built on theories explaining psychophysiological and behavioral effects of human orienting and defensive …

Simulating School Closure Policies For Cost Effective Pandemic Decision Making, Ozgur M. Araz, Paul Damien, David A. Paltiel, Sean Burke, Bryce Van De Geijn, Alison Galvani, Lauren Ancel Meyers

Department of Supply Chain Management and Analytics: Faculty and Staff Publications

Background: Around the globe, school closures were used sporadically to mitigate the 2009 H1N1 influenza pandemic. However, such closures can detrimentally impact economic and social life.

Methods: Here, we couple a decision analytic approach with a mathematical model of influenza transmission to estimate the impact of school closures in terms of epidemiological and cost effectiveness. Our method assumes that the transmissibility and the severity of the disease are uncertain, and evaluates several closure and reopening strategies that cover a range of thresholds in school-aged prevalence (SAP) and closure durations.

Results: Assuming a willingness to pay per quality adjusted life-year (QALY) …

The Holistic Cognitive Framework For Personal Information Management Research, Anne R. Diekama

Instructional Technology and Learning Sciences Faculty Publications

Descriptive Personal Information Management (PIM) studies inform us about PIM behavior and their findings should guide the design and development of PIM tools to support the behavior under study. Unfortunately, descriptive studies do not always provide useful recommendations and PIM tool research is often carried out separately. The Holistic Cognitive Framework developed by Ingwersen and Järvelin (2005, Figure 6.1, p. 261) might serve as a unifying framework for PIM research

Systems Dynamics Modeling For Collaboration And Information Sharing On Supply Chain Performance And Value Creation, Frank Lin, Conrad Shayo

Journal of International Technology and Information Management

Collaborations among various parties of the supply chain system are becoming more important in improving performance and creating value. Information sharing plays a vital role in supply chain management. This study proposes a general model for identifying interrelationships among information sharing, collaboration and supply chain performance. Then a systems dynamics approach is used to examine how information sharing and collaboration influence supply chain performance and value creation.

Understanding Conflict Avoiding Behavior In China : The Role Of Goal Interdependence And Behavioral Intentions, Lin Wang

Theses & Dissertations

It is a commonly held belief that people from collectivistic, large power distance or high-context cultures, such as China, tend to be less confrontational, which could be counter-productive in organizations. Contrary to this traditional view, this study posits that conflict avoidance can be constructive depending on the specific actions protagonists take. It adopts Deutsch’s (1973) theory of cooperation and competition to understand conflict avoiding behavior between employees and their supervisors, indicating that people’s perceptions of goal interdependence significantly influence their behavioral intentions that in turn predict their overt actions to avoid conflict. Specifically, it proposes that goal interdependence greatly affects …

Socialization Tactics As Antecedents For Goal Interdependence And Newcomer Adjustment And Retention, Changhong Lu

Theses & Dissertations

Serial (providing newcomer role models) and investiture (providing newcomer positive social support) tactics have been demonstrated as the most important predictors for newcomer adjustment. This study empirically examines the dynamics of serial and investiture tactics on newcomer adjustment and retention. It posits that goal interdependence between new recruits and their teams critically affects new recruits adjustment outcomes. This study adopts Deutsch’s theory of goal interdependence to understand when newcomers develop cooperative goal interdependence with their teams. It argues that serial and investiture tactics promote cooperative goal interdependence and reduce competitive goal and independent goal relationships and thereby result in newcomer …

Singapore, Diversification Theory And The Global Financial Crisis (Gfc), Ian Austin

Research outputs 2012

Since independence in 1965, Singapore has grown rich by opening its borders and encouraging Multi-National Enterprises (MNEs) to call the small city state home. However, the Asian financial crisis (1997-08), which saw Singapore experience its first significant economic downturn in decades, led to a change in direction with economic public policy being directed towards achieving strategic diversification of the national economy. This paper will examine how the 2007-09 Global finance crisis (GFC) exposed Singapore’s uber form of economic diversification - financial sector internationalisation, multinational enterprise (MNE) strategic engagement, biotechnology and medical research and so on - as being incapable of …