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1998

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Articles 1 - 30 of 871

Full-Text Articles in Business

How Tolerable Is Delay? Consumers' Evaluations Of Internet Web Sites After Waiting, Benedict G.C Dellaert, Barbara E. Kahn Dec 1998

How Tolerable Is Delay? Consumers' Evaluations Of Internet Web Sites After Waiting, Benedict G.C Dellaert, Barbara E. Kahn

Marketing Papers

The effect of waiting times on consumers’ retrospective evaluations of internet web sites is investigated in four computer-based experiments. Results show that waiting can, but does not always, negatively affect evaluations of web sites. They also show that the potential negative effects of waiting can be neutralized by effectively managing waiting experiences. A conceptual framework and formal random utility model are introduced.


The Shareholder Primacy Norm, D. Gordon Smith Dec 1998

The Shareholder Primacy Norm, D. Gordon Smith

Faculty Scholarship

Corporate directors have a fiduciary duty to make decisions in the best interests of the shareholders. This aspect of fiduciary duty is often called the shareholder primacy norm. Legal scholars generally assume that the shareholder primacy norm is a major factor considered by boards of directors of publicly traded corporations in making ordinary business decisions and that changing the shareholder primacy norm would have an effect on the substance of those decisions. This Article challenges this view and argues that the shareholder primacy norm was never equipped to mediate conflicts between shareholders and nonshareholder constituencies of a corporation. The origins ...


Quick Connections December 18, 1998, Blue Cross And Blue Shield Of Florida, Inc. Dec 1998

Quick Connections December 18, 1998, Blue Cross And Blue Shield Of Florida, Inc.

Florida Blue Archives Printed Materials

December 18, 1998 bi-weekly newsletter published for employees of Blue Cross and Blues Shield of Florida. Box: 10 Folder: 91


The Bcs, Fairness, And The Money, Richard C. Crepeau Dec 1998

The Bcs, Fairness, And The Money, Richard C. Crepeau

On Sport and Society

Everyone now knows what the "BS" in the "BCS" stands for but there seems to be some doubt remaining about the "C." Some suggest "computer," some say "compound," some say it is a redundant statement of the "S." Whatever it is, several other things are now clear.


Quick Connections December 4, 1998, Blue Cross And Blue Shield Of Florida, Inc. Dec 1998

Quick Connections December 4, 1998, Blue Cross And Blue Shield Of Florida, Inc.

Florida Blue Archives Printed Materials

December 4, 1998 bi-weekly newsletter published for employees of Blue Cross and Blues Shield of Florida. Box: 10 Folder: 91


1998 December, Office Of Communications & Marketing, Morehead State University. Dec 1998

1998 December, Office Of Communications & Marketing, Morehead State University.

Morehead State Press Release Archives

Morehead State University press releases for December of 1998.


Assessing Nafta - Part Ii: The Impact Of Nafta On Jobs, Wages, And Income Inequality, Victoria Hottenrott, Stephen Blank Dec 1998

Assessing Nafta - Part Ii: The Impact Of Nafta On Jobs, Wages, And Income Inequality, Victoria Hottenrott, Stephen Blank

Faculty Working Papers

These three Working Papers look at NAFTA after four years. In Part I, the authors examine NAFTA's impact on trade and investment in North America; in Part II, its impact on jobs and employment; and in Part III, its impact on environmental issues. They conclude that NAFTA is an important agreement that, together with the Uruguay Round accord, will influence patterns of trade and investment in the future. To date, NAFTA has had only a modest direct impact on patterns of trade, investment, jobs, and income. NAFTA side agreements have led to changes in environmental protection policy and in ...


On The Perceived Usefulness Of Scaling Techniques In Market Analysis, Michael D. Johnson, Elania J. Hudson Dec 1998

On The Perceived Usefulness Of Scaling Techniques In Market Analysis, Michael D. Johnson, Elania J. Hudson

Articles and Chapters

This study examines the perceived usefulness of alternative spatial and tree-based similarity scaling techniques in a market analysis task. These techniques are typically evaluated on their ability to fit or explain customer input data. The psychological reaction of individuals who use these techniques to analyze markets has been largely ignored. The study reveals that spatial representations are perceived as more useful than tree-based clustering techniques, even though the latter provide a better fit to customer perceptions. The results have implications for both the use and development of scaling techniques in psychology and marketing.


Industrial Resources: Mason County - Maysville, Kentucky Library Research Collections Dec 1998

Industrial Resources: Mason County - Maysville, Kentucky Library Research Collections

Mason County

"Resources for Economic Development: Maysville, [Kentucky]" prepared by the Kentucky Cabinet for Economic Development, Division of Research in cooperation with the Maysville-Mason County Industrial Authority, December 1998. The report includes, but is not limited to, information about: population, labor market, local manufacturing, transportation, utilities, fuel, water, sewage, industrial sites, local government and services, taxes, educational and health facilities, housing, communication, recreation, natural resources, markets, and climate.


Industrial Resources: Hart County, Kentucky Library Research Collections Dec 1998

Industrial Resources: Hart County, Kentucky Library Research Collections

Hart County

"Resources for Economic Development: Hart County, [Kentucky]" prepared by the Kentucky Cabinet for Economic Development, Division of Research in cooperation with the Hart County Chamber of Commerce/Industrial Authority, December 1998. The report includes, but is not limited to, information about: population, labor market, local manufacturing, transportation, utilities, fuel, water, sewage, industrial sites, local government and services, taxes, educational and health facilities, housing, communication, recreation, natural resources, markets, and climate.


Industrial Resources: Rowan County - Morehead, Kentucky Library Research Collections Dec 1998

Industrial Resources: Rowan County - Morehead, Kentucky Library Research Collections

Rowan County

"Resources for Economic Development: Morehead, [Kentucky]" prepared by the Kentucky Cabinet for Economic Development, Division of Research in cooperation with the Morehead/Rowan County Economic Development Council, Inc., December 1998. The report includes, but is not limited to, information about: population, labor market, local manufacturing, transportation, utilities, duel, water, sewage, industrial sites, local government and services, taxes, educational and health facilities, housing, communication, recreation, natural resources, markets, and climate.


December 1998, Inland Empire Business Journal Dec 1998

December 1998, Inland Empire Business Journal

Inland Empire Business Journal

DEPARTMENTS AND COLUMNS

AT DEADLINE .............................................................................................3

EDITORIAL COMMENTARY .................................................................. 6

CLOSE UP: CLIFF CUMMINGS ............................................................. 7

PRO/CON ..................................................................................................... 8

CORPORATE PROFILE: INCO HOMES ............................................... 9

COMPUTERS/SOFTWARE ..................................................................... 10

GE'ITING ORGANIZED .......................................................................... 11

THE EMPLOYERS GROUP ................................................................... 12

LAW ............................................................................................................. 13

CORNER ON THE MARKET ................................................................. I-4

EXPORTING .............................................................................................. IS

PEOPLE, PLACES AND EVENTS ......................................................... 16

LIST: FLEET LEASING AUTO DEALERS .......................................... 27

LIST: BUSINESS BROKERAGE FIRMS .............................................. 38

DESERT BUSINESS JOURNAL ............................................................. 45

RESTAURANT REVIEW .................................................. , ...................... 50

MANAGER'S BOOKSHELF ...................... , ............................................ 53

MANAGING ............................................................................................... 54

MEAD ON WINE ................................... , .................................................. 55

LIST: CHAMBERS OF COMMERCE ......................................... 56, 57 & 60

CROWELL, WEEDON STOCK SHEET ............................................... 63

CALENDAR ............................................................................................... 65

EXECUTIVE TIME OUT ......................................................................... 66

NEWS AND FEATURES

THE FORCES BEHIND HOSPITAL ...


An Analysis Of The Supplier Selection Process, Rohit Verma, Madeline E. Pullman Dec 1998

An Analysis Of The Supplier Selection Process, Rohit Verma, Madeline E. Pullman

Articles and Chapters

Customers select suppliers based on the relative importance of different attributes such as quality, price, flexibility, and delivery performance. This study examines the difference between managers' rating of the perceived importance of different supplier attributes and their actual choice of suppliers in an experimental setting. We use two methods: a Likert scale set of questions, to determine the importance of supplier attributes; and a discrete choice analysis (DCA) experiment, to examine the choice of suppliers. The results indicate that although managers say that quality is the most important attribute for a supplier, they actually choose suppliers based largely on cost ...


Gender Differences In Tourism Destination: Implications For Tourism Marketers, Marie Ryan, Nadine Henley, Geoffery Soutar Dec 1998

Gender Differences In Tourism Destination: Implications For Tourism Marketers, Marie Ryan, Nadine Henley, Geoffery Soutar

School of Marketing, Tourism and Leisure Publications

This paper examines the criteria that males and females use to make tourism destination choices and whether such differences result in different destination preferences. Males and females may apply different criteria to make tourism destination choices. Respondents were asked to rank eight popular WA holiday destinations, using twelve attributes. Comparisons between males and females were conducted using t-tests, perceptual mapping and external preference analysis. Females rated each attribute consistently more important than males and, overall, consistently high. This finding is interpreted with reference to Meyers- Levy’s (1986) selectivity hypothesis and related to other research in the marketing context on ...


Ua25/2 Connections, Wku Human Resources Dec 1998

Ua25/2 Connections, Wku Human Resources

WKU Archives Records

Newsletter created by WKU Human Resources for the faculty and staff of WKU regarding personnel issues and benefits.


Labor Scheduling, Part 2: Knowing How Many On-Duty Employees To Schedule, Gary Thompson Dec 1998

Labor Scheduling, Part 2: Knowing How Many On-Duty Employees To Schedule, Gary Thompson

Articles and Chapters

[Excerpt] You've figured out how many customers to expect, and now you need to decide how many employees to schedule. Alas, to do that well is more complicated than you might think.

Labor scheduling constitutes a large portion of the costs under the control of front-line managers in service organizations. Scheduling too few employees can result in poor service, overworked employees, and lost sales. Scheduling too many employee hours can reduce operating margins. Moreover, one needs to schedule employees who have the necessary skills and to try to honor employees’ requests for specific work hours. The manager has to ...


An Analysis Of Workplace Violence Incidents In Virginia Community Colleges And The Major Employers, Betsy E. Summerfield Dec 1998

An Analysis Of Workplace Violence Incidents In Virginia Community Colleges And The Major Employers, Betsy E. Summerfield

Electronic Theses and Dissertations

The media during the past ten years has given considerable attention to the workplace violence in factories, service organizations, and the public school systems throughout the United States. This study compared patterns of workplace violence in the 23 member institutions of the Virginia Community College System (VCCS) with the patterns of workplace violence in selected for-profit service and manufacturing employers in Virginia, to determine if workplace violence incidents occurring in the VCCS's member institutions reflect the workplace violence incidents experienced by business and industry within each member institution's service region. Chi-square analysis showed a significant difference in non-violent ...


The Impact Of Cocurricular Experience On Leadership Development, Deborah H. White Dec 1998

The Impact Of Cocurricular Experience On Leadership Development, Deborah H. White

Electronic Theses and Dissertations

This study investigated the impact of cocurricular activities on leadership development. College graduates recognized as community leaders were selected from three communities in Georgia, Kentucky, and Tennessee. Through survey and interview techniques, the leaders were asked to reflect on high school and college experiences that led to their development as leaders. The study included a focus on differences in experiences of male and female leaders. Developmental influences such as family, mentors, global experience, and the cocurricular activities engaged in during high school and college were explored. Title IX had no impact on increased opportunities for women in this group of ...


Industrial Resources: Marion County - Lebanon, Kentucky Library Research Collection Dec 1998

Industrial Resources: Marion County - Lebanon, Kentucky Library Research Collection

Marion County

"Resources for Economic Development: Lebanon, [Kentucky]" prepared by the Kentucky Cabinet for Economic Development, Division of Research in cooperation Lebanon/Marion County Economic Development Office, December 1998. The report includes, but is not limited to, information about: population, labor market, local manufacturing, transportation, utilities, fuel, water, sewage, industrial sites, local government and services, taxes, educational and health facilities, housing, communication, recreation, natural resources, markets, and climate.


Union Administrative Practices: A Comparative Analysis, Paul F. Clark, Kay Gilbert, Lois Spier Gray, Norman Solomon Dec 1998

Union Administrative Practices: A Comparative Analysis, Paul F. Clark, Kay Gilbert, Lois Spier Gray, Norman Solomon

Articles and Chapters

In response to growing challenges, many labor organizations are reevaluating themselves in an effort to become more efficient and effective. Their efforts, however, are limited by their frames of reference. Seldom do unions compare practices across labor movements. To expand these frames of reference we compare union administrative practices in three countries: Canada, the United Kingdom, and the United States. Two specific areas of union administration are examined — human resource/personnel practices and strategic planning. Results from these countries are presented and analyzed to identify and explain similarities and differences.


Voices Of Color: The Presence Of Minority Broadcast Media Professionals, Kristi Runyon Dec 1998

Voices Of Color: The Presence Of Minority Broadcast Media Professionals, Kristi Runyon

Honors College Capstone Experience/Thesis Projects

'Workplace diversity" is becoming something of a catch phrase in the business world. As the United States population diversifies, so must the United States workforce, or so the theory goes. In the broadcasting industry, organizations have issued mandatory minority-hiring regulations. However, a large number of minorities argue that there is much room for improvement when it comes to newsroom diversity. Studies show not only that there is an insufficient number of minorities in front of the camera, but also that there are few minorities in the executive and management offices. Minorities do have a presence in the broadcasting industry, but ...


New Communication Technologies, Organizational Culture, And The Creation Of Innovative Learning Environments, Denise Scott Dec 1998

New Communication Technologies, Organizational Culture, And The Creation Of Innovative Learning Environments, Denise Scott

Masters Theses & Specialist Projects

Today's organizations face an economic climate that is globalizing, increasing customer demands for products and services that meet their unique needs and the fast pace of technological developments. Organizations require the effective use of new communication technologies as a means of sharing information and expanding capacity for innovation. The main question for this research is: When new communication technologies are introduced into organizations, how do they work together with existing cultural assumptions to produce an innovative, learning environment within the organization? The research design involves conducting moderately structured interviews with organizational leaders in four diverse organizations: Ingram Book Company ...


Gender Differences In Tourism Destination: Implications For Tourism Marketers, Marie Ryan, Nadine Henley, Geoffery Soutar Dec 1998

Gender Differences In Tourism Destination: Implications For Tourism Marketers, Marie Ryan, Nadine Henley, Geoffery Soutar

ECU Publications Pre. 2011

This paper examines the criteria that males and females use to make tourism destination choices and whether such differences result in different destination preferences. Males and females may apply different criteria to make tourism destination choices. Respondents were asked to rank eight popular WA holiday destinations, using twelve attributes. Comparisons between males and females were conducted using t-tests, perceptual mapping and external preference analysis. Females rated each attribute consistently more important than males and, overall, consistently high. This finding is interpreted with reference to Meyers- Levy’s (1986) selectivity hypothesis and related to other research in the marketing context on ...


Production And Marketing Characteristics Of U.S. Pork Producers, 1997-1998, John D. Lawrence, Glenn Grimes, Marvin Hayenga Dec 1998

Production And Marketing Characteristics Of U.S. Pork Producers, 1997-1998, John D. Lawrence, Glenn Grimes, Marvin Hayenga

Economic Staff Paper Series

The pork production sector is undergoing a significant, perhaps unprecedented change in its size and ownership structure. Further, the marketing linkages of pork producers,with meat packers are changing dramatically. These .changes can have profound effects on industry performance and the appropriate strategies for virtually all the players in or associated with the pork industry,, such as feed complies, breeding stock and animal health suppliers, producers,.processors, pork merchandisers, and other.


The Integration Of Firm Resources: The Role Of Capabilities In Strategy And Firm Performance, Daniel Lynch Dec 1998

The Integration Of Firm Resources: The Role Of Capabilities In Strategy And Firm Performance, Daniel Lynch

Theses and Dissertations

Distinctive capabilities are defined as a firm’s accumulated skills and knowledge that may lead to competitive advantage (Day 1994). Distinctive capabilities are founded upon Resource-Based Theory (Barney 1991) that focuses on internal resources as opposed to external market forces (Porter 1980). The present research discusses the integration of distinctive capabilities into this framework; that is, do certain distinctive capabilities (resources) create superior firm performance when linked to the appropriate generic business strategy?

The literature on firm performance has a rich history and is theoretically grounded in several disciplines including economics, sociology, and organizational behavior (Anderson 1982). However, there has ...


Accounting Expertise And Ill-Structured Problems: Cognitive Reasoning Abilities And Performance In Business Valuation Tasks, Wray Bradley Dec 1998

Accounting Expertise And Ill-Structured Problems: Cognitive Reasoning Abilities And Performance In Business Valuation Tasks, Wray Bradley

Theses and Dissertations

This study investigates the linkage between cognitive reasoning abilities and performance in ill-structured tasks. Prior accounting research shows that the broad construct known as general problem-solving ability is directly related to performance in ill-structured audit tasks (Libby and Tan 1994). General problem-solving ability has been defined as having sub-components comprised of verbal, quantitative, memory, and cognitive reasoning abilities (Libby 1995). Most prior accounting studies have either controlled for performance differences associated with the subcomponent abilities or have just ignored them. This has created a gap in behavioral accounting research (Shanteau 1995; Bouwman and Bradley 1997). This study seeks to partially ...


Exploiting The Installed Base Using Cross-Merchandising And Category Destination Programs, Xavier Drèze, Stephen J. Hoch Dec 1998

Exploiting The Installed Base Using Cross-Merchandising And Category Destination Programs, Xavier Drèze, Stephen J. Hoch

Marketing Papers

We investigate two ways to increase sales and customer loyalty by taking advantage of a store's installed base of current customers. We propose a classification of products into two types. Products of Type 1 are products for which consumers have a loyalty to a specific retailer and, as far as possible, always shop at that retailer for these products. The other products (Type 2) are not associated with any retailer and are bought at whichever retailer consumers happen to shop when they plan or remember to buy the product. With this in mind, we test the potential of two ...


Market Segmentation In The 21st Century: Discrete Solutions To Continuous Problems, Greg Allenby, Neeli Bendapudi, Bob Burnkrant, Leslie Fine, Jim Ginter, Bob Leone, Mark Stiving, Rao Unnava Dec 1998

Market Segmentation In The 21st Century: Discrete Solutions To Continuous Problems, Greg Allenby, Neeli Bendapudi, Bob Burnkrant, Leslie Fine, Jim Ginter, Bob Leone, Mark Stiving, Rao Unnava

Faculty Scholarship

Market segments exist because of information and cost constraints If manufacturers had accurate individual-level demand information and the ability to produce and deliver unique products at low cost, then individual customization of products would be a viable market strategy But as uncertainty about consumer demand increases and/or the cost of customization increases, firms find it more profitable to reduce the variety of the products they offer This paper reports on a critical examination of trends in the analysis of customer data and in reductions in the cost of customization brought about by innovations such as the Internet and flexible ...


The Threat Of Long-Arm Jurisdiction To Electronic Commerce, Robert J. Aalberts, Anthony M. Townsend, Michael E. Whitman Dec 1998

The Threat Of Long-Arm Jurisdiction To Electronic Commerce, Robert J. Aalberts, Anthony M. Townsend, Michael E. Whitman

Faculty Publications

Unfortunately for those whose businesses rely on the Internet, an increasing amount of legal conflict is also arising in reaction to this new business medium. As attorneys and the courts attempt to sort out the Internet’s legal status quo, both are considering such pressing substantive issues as electronic contracts, privacy, trademark, copyright, defamation, computer crimes, censorship, and taxation. It is imperative that information system professionals become aware of how evolving Internet law will affect the medium they are charged with administrating. An informed IS community is also much more capable of mounting legal and political challenges to law that ...


Bond Rating Agencies And Stock Analysts: Who Knows What When?, Louis H. Ederington, Jeremy C. Goh Dec 1998

Bond Rating Agencies And Stock Analysts: Who Knows What When?, Louis H. Ederington, Jeremy C. Goh

Research Collection Lee Kong Chian School Of Business

Both bond ratings agencies and stock analysts evaluate publicly traded companies and communicate their opinions to investors. Comparing the timelines of each, it is found that Granger causality flows both ways. While most bond downgrades are preceded by declines in actual and forecasting earnings, both actual earnings and forecasts of future earnings tend to fall following downgrades. Although part of this post-downgrade forecast revision can be attributed to negative news regarding actual earnings, most appears to be reaction to the downgrade itself. Little change is found in actual earnings following upgrades. Analysts, however, tend to increase their forecasts of future ...