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Customer Envy At Service Encounters, Gerardo Anaya 2014 Purdue University

Customer Envy At Service Encounters, Gerardo Anaya

Open Access Theses

Envy has been regarded as a complex emotion which can produce both positive and negative outcomes for consumers. This study explored the subjective experience of customer envy at service encounters in order to better understand how customers respond to unflattering comparisons with an envied customer. A questionnaire was designed to measure the cognitive appraisals, emotional responses, and consequences of customer envy. Study participants were also asked to share their envy incidents in the survey. A sample of 300 participants was collected and used for analysis. The findings illustrate that distinctively different patterns of cognitive appraisals such as preferential treatment, are …


Acquisition, Retention And Transfer Of Heavy Equipment Operator Skills Through Simulator Training, Chung Yin So 2014 Purdue University

Acquisition, Retention And Transfer Of Heavy Equipment Operator Skills Through Simulator Training, Chung Yin So

Open Access Dissertations

Initiatives and collaborations among heavy construction equipment manufacturing companies and training technology firms to develop and employ simulators for varied training purposes are becoming commonplace. However, human factors research on simulator training for operators of construction equipment is still sparse. For simulator training to be effective, it is necessary to understand how skills are learned using the simulator, how those skills are transferred to other tasks, devices, and real scenarios, and how well skills are retained after simulator training. ^ This research is on skill development, specifically as it applies to operator training for two specific types of heavy construction …


Optimization Of Switch Virtual Keyboard By Using Computational Modelling, Xiao Zhang 2014 Purdue University

Optimization Of Switch Virtual Keyboard By Using Computational Modelling, Xiao Zhang

Open Access Theses

In this thesis, I first reviewed some keyboard technologies used by people with motor difficulties, and described design elements that influence efficiency. I cast the design of a switch keyboard as an optimization problem, and arrangement of keys on such a keyboard as a Mixed Integer Programming problem. One significant variable in the MIP problem, the error rate, is related to several other variables. I treated modeling of the error rate as a parameter estimation problem, and used a data mining method. I designed HCI experiments to gather data for parameter estimation, using Bayesian logistic regression model. The empirical data …


Dynamics Of Alpha Control: Preparatory Suppression Of Posterior Alpha Oscillations By Frontal Modulators Revealed With Combined Eeg And Event-Related Optical Signal, Kyle E. Mathewson, Diane M. Beck, Tony Ro, Edward L. Maclin, Kathy A. Low, Monica Fabiani, Gabriele Gratton 2014 University of Illinois at Urbana-Champaign

Dynamics Of Alpha Control: Preparatory Suppression Of Posterior Alpha Oscillations By Frontal Modulators Revealed With Combined Eeg And Event-Related Optical Signal, Kyle E. Mathewson, Diane M. Beck, Tony Ro, Edward L. Maclin, Kathy A. Low, Monica Fabiani, Gabriele Gratton

Publications and Research

We investigated the dynamics of brain processes facilitating conscious experience of external stimuli. Previously, we proposed that alpha (8–12 Hz) oscillations, which fluctuate with both sustained and directed attention, represent a pulsed inhibition of ongoing sensory brain activity. Here we tested the prediction that inhibitory alpha oscillations in visual cortex are modulated by top–down signals from frontoparietal attention networks. We measured modulations in phase-coherent alpha oscillations from superficial frontal, parietal, and occipital cortices using the event-related optical signal (EROS), a measure of neuronal activity affording high spatiotemporal resolution, along with concurrently recorded EEG, while participants performed a visual target detection …


Age-Related Aspects Of Mirror-Use By Bottlenose Dolphins (Tursiops Truncatus), Rachel A. Morrison 2014 Graduate Center, City University of New York

Age-Related Aspects Of Mirror-Use By Bottlenose Dolphins (Tursiops Truncatus), Rachel A. Morrison

Dissertations, Theses, and Capstone Projects

Bottlenose dolphins are neuroanatomically different and evolutionarily divergent from primates yet they exhibit mirror self-recognition (MSR), a rare cognitive ability in non-human animals. This research investigated the developmental and age-related aspects of MSR in this species. During a longitudinal study, a social group of bottlenose dolphins at the National Aquarium, Baltimore, MD were exposed to a mirror and their behavioral responses were recorded to: 1) further confirm the presence of MSR in this species, 2) determine the age of emergence of MSR and 3) draw comparisons with data documenting the emergence of this ability in humans and great ape species. …


Factlessness & Faultlessness: Individual Differences & Dimensions Of Philosophical Dispute, Geoffrey Scott Holtzman 2014 Graduate Center, City University of New York

Factlessness & Faultlessness: Individual Differences & Dimensions Of Philosophical Dispute, Geoffrey Scott Holtzman

Dissertations, Theses, and Capstone Projects

This project addresses the question of why philosophical disputes persist, and tackles the problem of how we might better approach them. I demonstrate empirically several ways in which personality, gender, and other factors are associated with specific philosophical beliefs. Typically, one might assume that these individual difference factors are irrelevant to philosophy, and can only serve to bias philosophical disputants. Against this view, I present four case studies, which collectively highlight the different ways in which individual differences in lived experience may be inseparable from philosophical concepts themselves.


A Derivation Of The Tonal Hierarchy From Basic Perceptual Processes, David Smey 2014 Graduate Center, City University of New York

A Derivation Of The Tonal Hierarchy From Basic Perceptual Processes, David Smey

Dissertations, Theses, and Capstone Projects

In recent decades music psychologists have explained the functioning of tonal music in terms of the tonal hierarchy, a stable schema of relative structural importance that helps us interpret the events in a passage of tonal music. This idea has been most influentially disseminated by Carol Krumhansl in her 1990 monograph Cognitive Foundations of Musical Pitch. Krumhansl hypothesized that this sense of the importance or centrality of certain tones of a key is learned through exposure to tonal music, in particular by learning the relative frequency of appearance of the various pitch classes in tonal passages. The correlation of pitch-class …


Executive Dysfunction And Reward Dysregulation: Interactions In Drug Addiction, Kristen Paula Morie 2014 Graduate Center, City University of New York

Executive Dysfunction And Reward Dysregulation: Interactions In Drug Addiction, Kristen Paula Morie

Dissertations, Theses, and Capstone Projects

Cocaine addiction is a serious public health hazard, and contributes to disastrous outcomes for individuals who suffer from it. Addiction is accompanied by an inability to control one's own behavior, and a preoccupation with cocaine at the expense of other rewarding pursuits. Previous research has suggested that difficulties with executive function and reward processing may underlie these problems, but the extent to which each contributes to addiction severity, or how these two factors may interact, remains to be elucidated. By using event related potential (ERP) measures in combination with information about self-reported anhedonia over three experiments, we set out to …


When Less Can Be More: Dual Task Effects In Stuttering And Fluent Adults, Naomi Nechama Eichorn 2014 Graduate Center, City University of New York

When Less Can Be More: Dual Task Effects In Stuttering And Fluent Adults, Naomi Nechama Eichorn

Dissertations, Theses, and Capstone Projects

The present study tested the counterintuitive hypothesis that engaging cognitive resources in a secondary task while speaking could benefit aspects of speech production. Effects of dual task conditions on speech fluency, rate, and error patterns were examined in stuttering and fluent speakers based on specific predictions derived from three related theoretical frameworks. Twenty fluent adults and 19 adults with confirmed diagnoses of stuttering participated in the study. All participants completed two baseline tasks: (1) a continuous speaking task in which spontaneous speech was produced in response to given prompts; and (2) a working memory (WM) task involving manipulations of WM …


“Me & My Brain”: Exposing NeuroscienceʼS Closet Dualism, Liad Mudrik, Uri Maoz 2014 California Institute of Technology

“Me & My Brain”: Exposing NeuroscienceʼS Closet Dualism, Liad Mudrik, Uri Maoz

Psychology Faculty Articles and Research

Our intuitive concept of the relations between brain and mind is increasingly challenged by the scientific world view. Yet, although few neuroscientists openly endorse Cartesian dualism, careful reading reveals dualistic intuitions in prominent neuroscientific texts. Here, we present the “double-subject fallacy”: treating the brain and the entire person as two independent subjects who can simultaneously occupy divergent psychological states and even have complex interactions with each other—as in “my brain knew before I did.” Although at first, such writing may appear like harmless, or even cute, shorthand, a closer look suggests that it can be seriously misleading. Surprisingly, this confused …


Integrating Cognitive Science With Innovative Teaching In Stem Disciplines, Mark A. McDaniel, Regina F. Frey, Susan M. Fitzpatrick, Henry L. Roediger III 2014 Washington University in St Louis

Integrating Cognitive Science With Innovative Teaching In Stem Disciplines, Mark A. Mcdaniel, Regina F. Frey, Susan M. Fitzpatrick, Henry L. Roediger Iii

Books and Monographs

This volume collects the ideas and insights discussed at a novel conference, the Integrating Cognitive Science with Innovative Teaching in STEM Disciplines Conference, which was held September 27-28, 2012 at Washington University in St. Louis. With funding from the James S. McDonnell Foundation, the conference was hosted by Washington University’s Center for Integrative Research on Cognition, Learning, and Education (CIRCLE), a center established in 2011. Available for download as a PDF. Titles of individual chapters can be found at http://openscholarship.wustl.edu/circle_book/.


Influence Of Seductive Details, Belief-Congruence, And Repeated Testing On Memory For Controversial Information, Daniel Adam Nuccio 2014 Illinois State University

Influence Of Seductive Details, Belief-Congruence, And Repeated Testing On Memory For Controversial Information, Daniel Adam Nuccio

Theses and Dissertations

People often encounter conflicting information on a wide array of topics. How they evaluate this information in relation to their current beliefs, and the effects of other influences, such as the weight given to superficial aspects of the information (e.g. pictures, anecdotes, or jargon that are at most minimally related to an author's argument), has been of interest to researchers for many years. One component of their processing

and evaluation of this information is their memory for the information. This study set out to examine the following questions: (1) Is belief-congruent in

formation remembered better or worse than belief incongruent …


Further Changes In L2 Thinking For Speaking?, Gale Stam 2014 National Louis University

Further Changes In L2 Thinking For Speaking?, Gale Stam

Gale Stam, Ph.D.

No abstract provided.


Developing Spatial Reasoning Skills In General Chemistry Students, Deborah L. Carlisle 2014 University of Massachusetts Amherst

Developing Spatial Reasoning Skills In General Chemistry Students, Deborah L. Carlisle

Doctoral Dissertations

The study of organic chemistry requires the understanding and use of spatial relationships, which can be challenging for many students. Prior research has shown that there is a need to develop students’ spatial reasoning skills. To that end, this study implemented guided activities designed to strengthen students’ spatial skills, with the aim of preparing students for organic chemistry and other future STEM courses. Students, taking the second semester of a two-semester general chemistry course, engaged in these activities. This study followed a quasi experimental design, in which the experimental (n = 209) and the control group (n = 212) were …


An Investigation Of The Basis Of The Strength-Based Criterion-Shift, James E. Olchowski 2014 University of Massachusetts Amherst

An Investigation Of The Basis Of The Strength-Based Criterion-Shift, James E. Olchowski

Masters Theses

In recognition memory, participants often fail to change their criterion for making a “studied” response from one trial to the next based on learning strength, even when they are given obvious cues to identify each test item as studied often (“strong”) or studied a single time (“weak”) (e.g., Stretch & Wixted, 1998). In three experiments we tested the hypothesis that participants produce robust item-by-item shifts only when responding did not involve significant response interference (Simon, Acosta, Mewaldt, & Speidel, 1976). In our three experiments, participants studied lists of words studied once (weak) or five times (strong). In Experiment 1, both …


The Antisaccade Task: Visual Distractors Elicit A Location-Independent Planning 'Cost', Jesse C. DeSimone 2014 The University of Western Ontario

The Antisaccade Task: Visual Distractors Elicit A Location-Independent Planning 'Cost', Jesse C. Desimone

Electronic Thesis and Dissertation Repository

Prosaccades are rapid eye movements with direct stimulus and response relations and are designed to bring the fovea onto a target or area of interest. In contrast, antisaccades require the inhibition of a prosaccade and the evocation of a saccade to a target’s mirror-symmetrical location. Previous work has shown that a remote (i.e., midline, contralateral) – but not proximal (i.e., ipsilateral) – task-irrelevant distractor relative to a visual target delays prosaccade reaction times (RT) (i.e., remote distractor effect: RDE). To my knowledge, however, no work has examined whether antisaccade RTs are similarly influenced by a RDE. Accordingly, I sought to …


Effects Of Popular Music On Memorization Tasks, Kristin Sandberg, Sarah Harmon 2014 Minnesota State University, Mankato

Effects Of Popular Music On Memorization Tasks, Kristin Sandberg, Sarah Harmon

Journal of Undergraduate Research at Minnesota State University, Mankato

This study investigated the effects that popular music has on memory performance. It was proposed that popular music would adversely affect both studying and memory recall. Forty introductory psychology students participated in the study. Subjects were given a list of fifty words to study in 6 ½ minutes, with music either being present or absent. This was termed the learning stage. In this study, four conditions were tested. In all 4 conditions, subjects were assigned to either a “music” pre-period or a “non-music” pre-period and a “music” post-period or a “non-music” post-period. After they had studied the words, subjects were …


Effects Of Race Of Attractiveness Ratings And Individuals Physical Attractiveness Stereotypes, Aaron Karst 2014 Minnesota State University, Mankato

Effects Of Race Of Attractiveness Ratings And Individuals Physical Attractiveness Stereotypes, Aaron Karst

Journal of Undergraduate Research at Minnesota State University, Mankato

The purpose of this research project was to investigate the “physical attractiveness stereotype”. Previous research suggests that the physical attractiveness plays an important role in how we ascribe certain personality traits. Weiten (2002) for example, noted the stereotype as people’s tendency “to ascribe socially desirable personality traits to individuals who are considered to be more attractive, seeing them as more sociable, poised, and well adjusted than those who are less attractive”. However, very little research has been conducted to explore the role race may have on the concept. The current study was conducted to explore the validity of the physical …


Distinguishing Observed Inattentive Behaviors In The College Classroom As They Correlate To Brain Wave Activity Utilizing A Wireless Electroencephalograph, Christopher J. Aura, Matthew R. Stanton 2014 Minnesota State University, Mankato

Distinguishing Observed Inattentive Behaviors In The College Classroom As They Correlate To Brain Wave Activity Utilizing A Wireless Electroencephalograph, Christopher J. Aura, Matthew R. Stanton

Journal of Undergraduate Research at Minnesota State University, Mankato

A significant amount of research has been devoted to the behavioral correlates of inattention in children (A.P.A., 2000; Arnold, 2000; Gordon & Barkley, 1998). It is proposed by the authors that college students, in their several years of experience, are much more capable of masking these trademark behaviors. When a child loses interest they will begin to openly look around the room, shift in their seat, or chat with their neighbors (Sandberg, Rutter & Taylor, 1978; Arnold, 2000). College students however, are proposed to candidly fidget, shift in their seat, or even maintain eye contact with their instructor while “daydreaming”. …


The Self-Reference Effect In Memory: A Meta-Analysis, Cynthia S. Symons, Blair T. Johnson 2014 Houghton College

The Self-Reference Effect In Memory: A Meta-Analysis, Cynthia S. Symons, Blair T. Johnson

Blair T. Johnson

No abstract provided.


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