Industrial and Organizational Psychology Commons^™

Workplace Wellbeing And Sense Of Mattering Among Small And Medium Enterprise Workers In Canada, Kyle Smilovsky

Theses and Dissertations (Comprehensive)

Small and Medium Enterprises (SME) are an under researched area when it comes to workplace wellbeing in Canada. The current research used the Job-Demands Resource Framework (JD-R) to study how a Community Psychology concept, sense of mattering, relates to workload, and indicators of wellbeing (i.e., burnout and flourishing). Specifically, this study tested whether sense of mattering moderates the association between workload and both burnout and flourishing. Moderated mediation models were also tested to see if workload is indirectly associated with burnout and flourishing through distress, while being moderated by sense of mattering. Questionnaires were administered to 2,500 Canadian SME workers …

Toxic Leadership And Its Effect On Employees' Subjective Well-Being, Vaishnavi Waldiya

Electronic Theses, Projects, and Dissertations

Toxic leadership is an area of growing interest. The goal of my study was to investigate toxic leadership and how toxic leader behaviors relate to employee outcomes. Part of my goal was to examine the role of toxic leadership (taking other factors such as burnout, and workplace incivility) and how toxic leadership and other variables contribute to an employee's subjective well-being. Hence, the goal of this study was to examine the following effects: Toxic leadership behaviors and their effects on subjective well-being of the employee; and b) mediating roles of incivility and burnout on toxic leader behavior and the employee’s …

Beyond Labels: Understanding The Complexities Of Lgb Employee Team Networks, Mohammed S. Akib

Theses and Dissertations

This study aimed to investigate the team network of lesbian, gay, and bisexual (LGB) employees, as well as the factors influencing those team networks. The findings were based on responses from 13 participants who identified as either lesbian, gay, or bisexual. Participants completed a 60-minute interview, which was audio recorded and transcribed for analysis. The data was analyzed using MaxQDA qualitative analysis software, employing a phenomenological approach. Two research questions were addressed: (1) How, if at all, does the form and nature of the team network differ between the subgroups of LGB employees? and (2) How do various contextual factors …

Onboarding Program Eastern Band Of Cherokee Indians - Summary, Quality Improvement Center For Workforce Development

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Onboarding The Eastern Band of Cherokee Indians (EBCI) is a federally-recognized tribe. The Family Safety Program (FSP) is the child welfare program that serves the Eastern Band of Cherokee Indians, under the tribal Division of Public Health and Human Services. FSP was established in 2015 with around 10 staff members and has grown to about 60 staff, all located in one office in Cherokee, North Carolina. Since FSP was a relatively new agency when they began working with the Quality Improvement Center for Workforce Development (QIC-WD), turnover had not been a signficant problem, however, vacancies were a challenge. In October …

Frontline Job Redesign Louisiana - Summary, Quality Improvement Center For Workforce Development

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The Louisiana Department of Children and Family Services (DCFS) Child Welfare Division (CWD) is a state-operated child welfare system. Louisiana has 64 parishes statewide organized into nine regions. The local parish offices provide child protective service (CPS), family services (FS), foster care (FC), and adoption services. CWD has approximately 1,500 employees including about 640 frontline caseworkers. In 2017, when Louisiana applied to become a QIC-WD site, CWD estimated its turnover rate across the state to be 24%, with one region having a turnover rate of 51%, while another had a turnover rate of only 8%. When DCFS started working with …

Frontline Job Redesign Louisiana - Prevention Worker Role Cards, Quality Improvement Center For Workforce Development

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Lists the different tasks given to types of prevention workers.

Prevention Worker Role Card CPS Investigative Planning Contact Reporter SAFETY-Form 5 within 15 days SDM-Initial within 30 days ACESS SHARED *Review Agency History (ACESS, FATS, SDM, TIPS, Cafe, OnBase, Case Record) Identification and contact information on relatives (Family Connections and Circle of Support) Collateral Contacts Court (Court letters & testify) Assess Safety (ongoing) and create safety plans, as needed Assess Family Functioning Assess Risk (SDM) Documentation of contacts and activities as well as engagement. * Home Visits with all Family members * Safe sleep discussions Assess need for prevention services …

Frontline Job Redesign Louisiana - Permanency Worker Role Cards, Quality Improvement Center For Workforce Development

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Court • Lead worker on Court Report and Testimony • Ensure the report is completed within 15 days and provide to TS • Complete TPR-2 for incarcerated parent Case Planning • Schedule FTM • Prep parents and team • Identify the service need and provide the TS with referral info • Consider transportation needs • Monitor behavioral changes in parent • Maintain communication with providers and collaterals Home Visits • Ensure length and location of visits allow for Quality Contact per Home Visit Guide • Visit Parents per SDM • Discuss Safety Threats & Conditions for Return • Contact Incarcerated …

Organizational Change Process Milwaukee - Summary, Quality Improvement Center For Workforce Development

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The Division of Milwaukee Child Protective Services (DMCPS) is a state-operated child welfare system and is the only county system in Wisconsin run by the state. The Division is housed under the Department of Children and Families and has just under 200 staff, including: administrative/managerial staff, initial assessment and access (hotline) frontline workers, and fiscal and operations support. In 2016, DMCPS had an external turnover rate of 37% and they applied to be a Quality Improvement Center for Workforce Development (QIC-WD) site, with the goal of strengthening their child welfare workforce. When DMCPS started working with the QIC-WD, an Implementation …

Organizational Change Process Milwaukee - Site Intervention Logic Model, Quality Improvement Center For Workforce Development

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Each QIC-WD site developed a logic model to serve as a visual representation of their selected intervention. All logic models included four main components: inputs, activities, outputs, and outcomes. Collectively, these demonstrate the resource and actions required to implement the program, as well as the associated result of changes anticipated through implementation of the program. The hypothesized relationships are represented by the pathways connecting the listed activities and anticipated outcomes.

Organizational Change Process Milwaukee - Arc Principles Poster, Quality Improvement Center For Workforce Development

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1 All staff and administrative actions and decisions should be guided by a clear focus on the wellbeing of the children and families served. 2 Measure success by how much child and family wellbeing improves and use this data to drive decision-making and improvement. 3 Continually seek to be more effective, to eliminate barriers, and to foster change to improve the wellbeing of children and families. 4 Focus on relationships/networks in your organization, stakeholders, and family networks to affect child and family outcomes. 5 Get those with a stake (front-line staff) involved in key program decisions, solutions, and improvement efforts.

Addressing Work-Related Traumatic Stress Nebraska - Summary, Quality Improvement Center For Workforce Development

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Nebraska Division of Child and Family Services (DCFS) is a state-operated child welfare system. The Division is housed in the Department of Health and Human services and is divided into five service areas. DCFS has about 400 frontline child welfare workers (Child and Family Services Specialists or CFSS), 70 supervisors, and 15 field administrators. In 2017, DCFS had an annual turnover rate of about 30%. They applied to be a QIC-WD site with the goal of strengthening their child welfare workforce. When DCFS started working with the Quality Improvement Center for Workforce Development (QIC-WD), an Implementation Team was established to …

Supportive Supervision And Resiliency Ohio - Summary, Quality Improvement Center For Workforce Development

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Ohio Department of Job and Family Services (ODJFS) is a state-led, county-administered child welfare system. Ohio’s 83 single-county agencies and two multi-county agencies are responsible for the delivery of child protective services and ongoing case management in Ohio’s 88 counties. In 2017, ODJFS had an annual turnover rate of about 27%. They applied to be a Quality Improvement Center for Workforce Development (QIC-WD) site with the goal of strengthening their child welfare workforce. When ODJFS started working with the QICWD, a Workforce Implementation Team (WIT) was established to participate in a needs assessment process, determine an intervention, and support implementation. …

Supportive Supervision And Resiliency Ohio - Coaching To Support Resilience Chart, Quality Improvement Center For Workforce Development

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➢ What makes you hopeful about participating in Resilience Alliance? ➢ What worries you? ➢ What is one thing you’d like to achieve as a result of attending Resilience Alliance? ➢ How will you manage competing demands to be able to fully participate? ➢ When you think about how the agency responds to stress now, what is one area you’d most like to see change? ➢ What opportunities do you see to participate in the change? ➢ What is one thing you that might prepare you for Resilience Alliance? ➢ How do you recognize emotional, physical, personal indicators? What triggers …

Competency-Based Personnel Selection Oklahoma - Summary, Quality Improvement Center For Workforce Development

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Oklahoma Department of Human Services (OKDHS) is a state-operated child welfare system, but hiring has always been done locally. The agency is divided into five field regions serving 27 districts and 77 counties. In 2017, OKDHS employed 1,780 Child Welfare Specialists (caseworkers) and 388 supervisors. That same year, the annual turnover rate was 25%. They applied to be a QIC-WD site with the goal of strengthening their child welfare workforce. When OKDHS started working with the Quality Improvement Center for Workforce Development (QIC-WD), a steering committee was established to participate in a needs assessment process, determine an intervention, and support …

Psychometric Properties Of The Workforce Agility Scale, Chintia Viranda, Irma Safitri, Safrudin Hidayat

Psychological Research on Urban Society

Society 5.0 is a concept of society that must humanize humans with technology. If the industrial revolution 4.0 makes humans more modern because they have access to technology, then society 5.0 is a time where technology becomes part of humans. Industrial revolution 5.0 employees are more focused on being prepared to think critically, analytically and creatively to adapt in the future. Therefore, this research aims to test the construct validity of the workforce agility measurement tool. To test the psychometric characteristics of this research, researchers will use an item response theory approach with the Rasch model. In this research, data …

Measuring An Ability-Based Emotional Intelligence Through An Ai Chatbot, Soonyoung Chloe Kim

River Cities Industrial and Organizational Psychology Conference

Emotional Intelligence (EI) is a rapidly expanding field in Psychology, but the term has often been interpreted too broadly, frequently being equated with good character or social skills, such as personality traits. However, EI should be understood as the ability of individuals to react effectively to others based on the emotional information. The purpose of this study is to explore the plausibility of indirectly measuring emotional intelligence as an ability through an Artificial Intelligence chatbot. This chatbot extracts various textual features from users’ free-text responses collected during online conversations and employs machine-learning algorithms to infer emotional intelligence scores that will …

Exploring The Benefits Of Hiring Individuals With Disabilities In The Workplace., Rosilyn Sanders

River Cities Industrial and Organizational Psychology Conference

This qualitative study examined the impact of hiring people with intellectual disabilities (ID). The research questions were: What defines a disability? What accommodations are needed to ensure the success of a person with a disability? As a leader, what benefits do people with intellectual disabilities bring to the organization? What are the benefits of hiring people with intellectual disabilities in retail organizations? Moreover, how might people with intellectual disabilities contribute to the organizational culture of retail organizations? A narrative strength approach was used as a theoretical framework to guide the discussion and uncover the benefits of hiring individuals with intellectual …

Predicting Aviation Performance In Rotor-Wing Students, David R. Earnest, Kevin R. Harris, Charles W. Weigandt, Joseph C. Rosario, Jessica M. Mann, Christopher A. Timbes

River Cities Industrial and Organizational Psychology Conference

A critical shortage of commercial fixed and rotor-wing pilots has elevated the importance of the recruitment, training, and certification of pilots. The U.S. Department of Labor has identified situational awareness, selective attention, and inhibitory function as important and frequently occurring Knowledge, Skills, and Abilities (KSAs) for the job of commercial pilot. Previous research has shown that success in situation awareness training performance predicts future fixed-wing airline pilot performance. In addition, the flanker task, measuring selective attention and inhibitory function, has been shown to predict performance across a variety of professions. The purpose of the current study will be to predict …

Stressed Out And Clocking Out: Analyzing Challenge-Hindrance Stressors As Predictors Of Turnover Intentions, Emma Vosika

River Cities Industrial and Organizational Psychology Conference

The purpose of this study was to contribute to the understanding of how job stressors, specifically, challenge-hindrance (C-H) stressors, can negatively impact employee turnover. C-H stressors can be defined as perceptions of a work environment related to level of demands in such that challenge stressors (e.g., responsibility, job complexity, etc.) are viewed as potential opportunities for growth or mastery and hindrance stressors (e.g., conflict, ambiguity, etc.) are viewed as potential constraints or barriers to one’s goal or growth (Zhang et al., 2014). The hypotheses guiding this study were that (a) challenge and (b) hindrance stressors at Time 1 would positively …

All Aboard For Employee Onboarding, Haylie Lloyd

River Cities Industrial and Organizational Psychology Conference

My Internship Overview Poster reflects my experiences as an HR Intern for SPI LLC during the summer of 2023. I acquired this internship through a posting on Indeed and subsequent meetings/interviews. Specialty Products and Insulation (SPI) LLC is a company that fabricates, manufactures, and distributes insulation and related products. During my time at SPI, I had the opportunity to demonstrate my knowledge and skills by designing a comprehensive onboarding program for their new hires. This internship experience helped me better develop my business acumen, data analysis skills, communication, time-management skills, and attention to detail. Two of my biggest take-aways was …