Technology and Innovation Commons^™

Hotel Revenue Management: Investigating The Interaction Of Information Technology And Judgmental Forecasting, I-Pei Claire Chen

UNLV Theses, Dissertations, Professional Papers, and Capstones

Traditionally, forecasting has included human judgment and/ or guessing. The process has often been described as “guesstimation.” For instance, people are easily affected by user interface issue or rewarding policies during this process. The purpose of the study is to study and understand how revenue managers and other decision makers “make noise” during forecasting, especially when utilizing the advanced RMS, and to offer constructive suggestions to overcome the issues related to human judgment. In other words, the main objective of this study is to analyze the known influential factors for the interaction of revenue managers’ judgment and RMS tools by …

Can Self Service Technologies Work In The Hotel Industry In Singapore? A Conceptual Framework For Adopting Self Service Technology, Lixin Iris Ong

UNLV Theses, Dissertations, Professional Papers, and Capstones

The proliferation of self service technologies has changed the way customers interact with service employees and technology. More consumers are now valuing the convenience, consistency, and the control they have over the self service technologies. However, despite the growing popularity of these technologies, hotel industries in Singapore have not embraced self service technologies in their day to day operations. Self service technologies present opportunities for hotels to improve on service standards, and the wide variety of technology applications available allow hotels to choose an application that suits the customers and the hotels needs. To enable hotels to seamlessly adopt self …

A Mathematical Approach For Optimizing The Casino Slot Floor: A Linear Programming Application, Kasra Christopher Ghaharian

UNLV Theses, Dissertations, Professional Papers, and Capstones

Linear programming is a tool that has been successfully applied to various problems across many different industries and businesses. However, it appears that casino operators may have overlooked this useful and proven method. At most casino properties the bulk of gaming revenues are derived from slot machines. It is therefore imperative for casino operators to effectively manage and cultivate the performance of this department. A primary task for the casino operator is planning and deciding the mix of slot machines in order to maximize performance.

This paper presents the task of optimizing the casino slot floor as a linear programming …

A Case Study Of Rfid Adoption By A Malaysian Logistic Company : An Application Of The Technology Appropriation Model., Wilson Tiong Lin Koh

Student Works (2010-2019)

This paper presents a model of radio frequency identification (RFID) adoption by a Logistic Service Provider (LSP) in the logistic industry Malaysia. Due to lack of models associate with the RFID adoption in logistic industry Malaysia, the model was developed. The study uses the case study research approaches to perform an inductive investigation on the RFID adoption by the local LSP. Semi-structured interviews were conducted primarily with the IT director and research officers who advocated the RFID’s pilot test project. The technology appropriation model of RFID adoption was developed in this study is useful to determine the success of RFID …

The Relationship Between Organizational Culture And Innovation Of Employees In Malaysia., Ng Yu Seen

Student Works (2010-2019)

A company’s organizational culture is important because it influences the organization’s actions and approaches to conducting business. It is very crucial for business to function effectively in a highly competitive, rapidly changing environment. It is recognised that innovation is of utmost importance in maintaining a proactive and entrepreneurial organization. Innovation has become widely recognized as a key to competitive success. Studies have acknowledged the existence of a relationship between organizational culture and organizational innovation and recommend that innovative organizations perform better. This study develops a theoretical framework based on Denison culture model which demonstrates the cultural traits of Involvement (Empowerment, …

Online Gaming: Prohibition Vs. Regulation, Andrew Montgomery

UNLV Theses, Dissertations, Professional Papers, and Capstones

Since online gaming began in 1995, the industry has been unsettled. Despite online gaming being viewed as illegal by the United States government, revenues generated from players in the U.S. grew consistently and rapidly from 1995 to 2006. U.S. lawmakers believed they clarified the legality issue by passing the Unlawful Internet Gambling Enforcement Act in 2006 (UIGEA); however, this legislation did little to discourage people in the U.S. from engaging in online gambling. U.S. lawmakers have long debated prohibition vs. regulation of the industry. Given the apparent ineffectiveness of online gaming prohibition via UIGEA, lawmakers favoring legalization and regulation of …

Basic Insight; It’S All About People But Technology Gets You Closer, Patrick Horan, Andrew Frew

Conference papers

After three years of difficult trading conditions Irish tourism needs to move towards recovery. Given that we are waiting next month for one of the toughest budgets in the history of the state, talk of recovery might seem a little premature. Nevertheless we know that economic conditions in some of our key source markets abroad continue to improve, and so consumer sentiment in these countries is likely to recover faster than here at home. In order to position itself for recovery, tourism will need to do two things. Firstly it will need to continue to offer value to a weakened, …

Gender And The Social Structure Of Collaboration, Kjersten Bunker Whittington

Systems Science Friday Noon Seminar Series

Previous research demonstrates that individuals’ network positions in their surrounding social structure of relations influence the extent of their output and performance. The unique situation of minority groups complicates the relationship, however, as issues of status, legitimacy, and marginality influence the flow and interpretation of information and resources. While several scholars have addressed differences in male and female networks in the workplace, the association between macro-level work arrangements and the micro-level interaction mechanisms of minority groups is unclear. Greater insight into stratification processes can be gained by studying how organizational forms affect the way men’s and women’s networks are structured …

Web Page Design - Student-Community Collaborations, George Kontos

University College Business Division Faculty Publications

A collaborative project is described. Students in a web design class were asked to contact local businesses and help them create their web site (collection of related and interconnected web pages). Two phases of the project are described, planning and implementation. Planning defines the purpose and the target audience and also includes a sketch of the website's organization. The project is suitable for both traditional and online classes. Ideally, session participants should have some experience or interest in teaching web design but anyone who wants to know how to help students work collaboratively with the community is welcome to attend.

What's Your Pitch?, Connie I. Reimers-Hild

Kimmel Education and Research Center: Presentations and White Papers

We all need to have our "pitch" ready! This PowerPoint, when used with the corresponding worksheet of the same title (What's Your Pitch), walks people through the process of creating an Elevator Pitch or Quick Pitch for their idea, business or organization. In the global economy, it is important for all of us to be able to clearly communicate what we do so we can sell ourselves and help others understand the purpose of what we are working to accomplish. A great pitch has the power to help anyone...from a University employee to a new entrepreneur to a team working …

Coaching Leaders: Co-Creating Purpose Based Innovation, Connie I. Reimers-Hild

Kimmel Education and Research Center: Presentations and White Papers

The purpose of the presentation was to demonstrate the importance and effectiveness of coaching leaders in today's global economy. Leadership coaching has the potential to co-create innovation in organizations of all sizes. Three case studies were shared. In each example, Dr. Connie presented the effectiveness of her coaching program. Each case study demonstrated the power of leadership and innovation on the economy, society and individual.

Keys To Better Capitalism And Human Welfare: Entrepreneurship, Knowledge@Smu

Knowledge@SMU

The word “entrepreneurship”, despite its universal prevalence today, was a relatively new term that entered common lexicon only a few decades ago. Yet, there is no denying the role that entrepreneurs play in creating wealth, not merely for themselves, but also opportunities and welfare for large swathes of the populace, benefitting the overall economy. At a recent talk, Carl J. Schramm, president and CEO of the Kaufmann Foundation, reinforces the case for entrepreneurship and debunks some common views on who “entrepreneurs” are.

Redefining The Library In The Age Of Google And Wikipedia, Knowledge@Smu

Knowledge@SMU

There used to be a time where people would visit the library and shuffle between books in search for information. Back then, successful library vists hinged considerably on luck – if the book is available; if it can be located in the spot that corresponds to its call number; and if, once found, the book actually contained information relevant to what one might be looking for. Today, Google can tell us if a book is available at our library. Better yet, it can throw up thousands of search results to our query, thus saving us a trip to the library.

Developing A Culturally Responsive Classroom Collaborative Of Faculty, Students, And Institution, Paul J. Colbert

MBA Faculty Conference Papers & Journal Articles

Culture is integral to the learning process. It is the organization and way of life within the community of students and teachers and directs the way they communicate, interact, and approach teaching and learning. Although founded in particular values and principles, the academy, like most organizations, is impacted day-to-day by its culture. Yet, the traditional higher education institution has not been designed to operate within a racially or ethnically diverse student population. The social, political, economic, and cultural forces that support the institution influence the teaching and learning environments. To better address cultural diversity in the classroom, faculty must first …

Assessing Value Creation And Value Capture In Digital Business Ecosystems, Ravi S. Sharma, Francis Pereira, Narayan Ramasubbu, Margaret Tan, F. Ted Tschang

Research Collection Lee Kong Chian School of Business

Interest in business modeling of technology enterprises – the activity of designing the architecture for revenues, costs, products and/or services delivery and the overall value of an enterprise – has risen to prominence with the global crossing of the Internet chasm. However, as several studies have pointed out (c.f., Osterwalder, Pigneur & Tucci, 2005; Teece 2010; Zott & Amit, 2010), the investigations of business models and their fit with the strategy of an enterprise, have received little scholarly attention. In this article we formulate a framework, called ADVISOR, for modeling the business strategies of enterprises in the Interactive Digital Media …

Itil (Information Technology Infrastructure Library) Implementation And Success Factors In Msc Status Organizations : An Exploratory Study., Kashif Ibadullah Khan

Student Works (2010-2019)

Information technology is a strategic key enabler for organizations to gain competitive advantages to increase the economic value of the firm. The CIOs (Chief information officers) and IT managers are facing escalating challenge to deliver IT services with strategic partnership aligned with business priorities. Organizations are now expecting IT departments to adopt systematic approaches for efficient delivery of IT services to guarantee smooth operations. Standards enable IT organizations to improve productivity, business/IT synergies and cost savings. Solutions constructed on standards direct organizations to achieve goals with less degree of risk. This is where ITIL (IT Infrastructure Library) service management framework …

Global Diffusion Of The Internet Xvi: The Role Of Economic Development And Firm Internationalization In Internet Business Practices, Jonathan W. Whitaker, Nigel Melville, Robert Plice, Jason Dedrick

Management Faculty Publications

Firms from emerging economies are rapidly becoming formidable competitors to established industry leaders from developed economies. Aside from anecdotal reports, there is little scholarly evidence concerning the operational details of how emerging economy firms are becoming competitive with developed economy firms. This article addresses the gap by building on the International Business, Strategy and Information Systems literature, and through an empirical analysis of original survey data for 468 firms across ten countries. We develop three primary empirical findings. First, despite the differences between emerging economy firms and developed economy firms, we find that emerging economy/high internationalization firms use marketing- and …

The Dynamic Impact Of Innovative Capability And Inter-Firm Network On Firm Valuation: A Longitudinal Study Of Biotechnology Start-Ups, Yanfeng Zheng, Jing Liu, Gerard George

Research Collection Lee Kong Chian School Of Business

Prior research suggests that a high technology start-up's innovative capability and inter-firm network influence its performance and consequently, firm valuation. Few studies consider their joint influence and even fewer consider the temporal change of those effects on firm valuation. In this study, we propose that firm age, a key organizational variable, represents both the development of organizational routines from a start-up's perspective and the accumulation of accessible information from an investor's viewpoint. As such, an investor's evaluation of a high technology start-up's innovative capability and inter-firm network evolves with firm age. Using panel data of 170 biotechnology start-ups, our results …

Agenda: Opportunities And Obstacles To Reducing The Environmental Footprint Of Natural Gas Development In The Uintah Basin, Utah State University. Bingham Entrepreneurship And Energy Research Center, University Of Colorado Boulder. Natural Resources Law Center. Intermountain Oil And Gas Bmp Project, Houston Advanced Research Center. Environmentally Friendly Drilling Systems Program

Opportunities and Obstacles to Reducing the Environmental Footprint of Natural Gas Development in Uintah Basin (October 14)

A public workshop to discuss “Opportunities and Constraints to Reducing the Environmental Footprint of Natural Gas Development” was held in Vernal, Utah on October 14, 2010 at the Vernal campus of Utah State University. The workshop was sponsored by Utah State University, The Bingham Energy Research Center; The University of Colorado Natural Resources Law Center; and the Houston Advanced Research Center, Environmentally Friendly Drilling Program.

The meeting included presentations and panel discussions on:

• Trends and environmental issues related to natural gas development
• Examples of environmental innovations being used in the Uintah Basin
• Examples of innovation & tools from outside the …

Slides: A Working Model For Oil And Gas Produced Water Treatment, Lee Schafer

Opportunities and Obstacles to Reducing the Environmental Footprint of Natural Gas Development in Uintah Basin (October 14)

Presenter: Lee Schafer, Integrity Production Services, Inc., for Anticline Disposal LLC

11 slides