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Servant-Leadership At Servicemaster: A Commitment To Love, Development, And Diversity, Helen H. Chung 2022 Seattle Pacific University

Servant-Leadership At Servicemaster: A Commitment To Love, Development, And Diversity, Helen H. Chung

International Journal of Servant-Leadership

In society and business, there is increased energy and focus on caring and inclusive forms of leadership. An emphasis on control and exchange has shifted to more personalized forms, including but not limited to transformational, authentic, ethical, and spiritual leadership. Servant-leadership in particular is gaining traction as a practice that potentially facilitates multiple benefits for organizations and individuals. While servant-leadership ideals and practices have resonated with religious, non-profit, and educational institutions, they have also emerged in the for-profit business sector. In management scholarship, curiosity about the model in the 1990s has evolved into an earnest examination of the framework (Eva …


Next Generation Leadership: The Rise Of The Robot Servant-Leaders?, Jan G. Langhof, Stefan Güldenberg 2022 EHL Hospitality Business School Lausanne

Next Generation Leadership: The Rise Of The Robot Servant-Leaders?, Jan G. Langhof, Stefan Güldenberg

International Journal of Servant-Leadership

People have always dreamed of a selfless servant, a machine that serves humans (Domaine, 2008; Mayor, 2020), a helper who frees people from heavy labor. This dream has inspired the common notion and understanding of the role which robots take in our society: The robot is humans’ servant. The origin of the English word robot lies in the Czech word robota, which can be translated as “servitude” or “compulsory labor”, describing the compulsory service in the context of a feudal system (Launius & McCurdy, 2012). Technological change progressed rapidly in the last few decades (Avadikyan et al., 2016). We have …


First Lady Of The United States And The World: A Case Study Of Eleanor Roosevelt's Servant-Leadership, Jeffrey H. Coats 2022 Appalachian State University

First Lady Of The United States And The World: A Case Study Of Eleanor Roosevelt's Servant-Leadership, Jeffrey H. Coats

International Journal of Servant-Leadership

Eleanor Roosevelt was one of the most dynamic social advocates of the 20th century. Her formative youth was spent in an era of austere social conventions in which women were considered to be slightly above property and whose conventional role was to be a mother and take care of the household. Roosevelt defied the stereotypes of her day. Despite her financially privileged upbringing, she saw many injustices of society and chose to serve others to help ease their suffering. She was the longest serving First Lady of the United States during some of the United States’ darkest times: The Great …


Servant-Leadership, Diversity, And Forgiveness, Douglas J. Fuller 2022 Gonzaga University

Servant-Leadership, Diversity, And Forgiveness, Douglas J. Fuller

International Journal of Servant-Leadership

The concept of a servant-leader can be challenging because, on its face, it sounds paradoxical. How can one lead by being a servant? The very idea of this concept in organizational life seems incongruent, due in large part to the long history of top-down, coercive power-based management practices. As the father of servant-leadership, Robert Greenleaf, writes in 1998, “Coercive power exists because certain people are granted (or assume) sanctions to impose their will on others. These sanctions may be overt, as when one may be penalized or punished if one does not comply; or the sanctions may be covert and …


I Love Fred Moten, Shann Ray 2022 Gonzaga University

I Love Fred Moten, Shann Ray

International Journal of Servant-Leadership

A poem by Shann Ray Ferch.


The Effect Administrators Have On Employee Morale Within The University Of Arkansas Cooperative Extension Service, Sherry L. Beaty-Sullivan 2022 Mississippi State University

The Effect Administrators Have On Employee Morale Within The University Of Arkansas Cooperative Extension Service, Sherry L. Beaty-Sullivan

Theses and Dissertations

The purpose of this study was to describe the relationship between Arkansas County Extension County staff morale and their perceived relationship county staff had with their County Staff Chair. The University of Arkansas Cooperative Extension Service (UAEX) can utilize the results from this research to identify individuals who have the capacity to build high-quality relationships with staff members, thereby promoting higher levels of morale within the organization. Administrators can use this study to identify current or future leaders within the organization by identifying those who can promote high-quality relationships with county-level staff. Results from this study may also be used …


A Phenomenological Study Of Pastoral Leadership Development Behaviors In The Revitalization Of Small Evangelical Churches, Bart Lee Denny 2022 Liberty University

A Phenomenological Study Of Pastoral Leadership Development Behaviors In The Revitalization Of Small Evangelical Churches, Bart Lee Denny

Doctoral Dissertations and Projects

Church revitalization has received renewed interest in the last several years. Rainer (2014) says that a congregation’s failure to develop and empower next-generation leaders is one of the leading contributors to church closure. Likewise, Clifton (2016) and Stetzer (2007) highlight the importance of developing next-generation leaders during church revitalization. The purpose of this phenomenological study was to understand the leadership development behaviors of senior or solo pastors who successfully led revitalization in a small evangelical church. This study defined a small church as one averaging 65 or fewer in attendance at the beginning of the pastor participant’s tenure (Rainer, 2022). …


An Examination Of The Influence Of Attitudes Toward Linguistic Diversity And Immigration Status On The Pastor’S Engagement In Multicultural Ministry, Juan Antonio Seda 2022 Liberty University

An Examination Of The Influence Of Attitudes Toward Linguistic Diversity And Immigration Status On The Pastor’S Engagement In Multicultural Ministry, Juan Antonio Seda

Doctoral Dissertations and Projects

With the growth in cultural diversity comes the opportunity to reach and minister to people from different cultural backgrounds. This diversity also highlights the challenges pastors and ministry leaders face in implementing efforts to reach people from diverse ethnic, linguistic, and cultural backgrounds. Additionally, the pastor and ministry leader must understand how socio-political, theological, and biblical factors influence opinion and interaction with culturally diverse people. This cultural and linguistic interaction requires cultural humility, “a process of reflection and lifelong inquiry, involves self-awareness of personal and cultural biases as well as awareness and sensitivity to significant cultural issues of others. Core …


A Correlational Study Evaluating The Connection Between Servant Leadership Behavior And Authentic Happiness In A Parachurch Ministry, Brian Thomas Guinther 2022 Liberty University

A Correlational Study Evaluating The Connection Between Servant Leadership Behavior And Authentic Happiness In A Parachurch Ministry, Brian Thomas Guinther

Doctoral Dissertations and Projects

The purpose of this quantitative correlational study was to understand if a relationship exists, either positively or negatively, between servant leadership behaviors and authentic happiness in chaplains who serve in a para church chaplain ministry. Servant leadership is frequently thought to be related to a decrease in the leader's happiness and enjoyment of their professional as well as personal life because leading as a servant involves giving up power and privileges that the role of leader typically includes. This study's sample was comprised of individuals currently engaged in a Christian chaplain ministry who serve public safety departments, industry, healthcare, the …


¡Arriba Las Mujeres!: Incorporating Self Care Practices, Pláticas, And Testimonios To Enhance Leadership Development Amongst Latina Student Leaders, Alandra Sanchez 2022 University of San Diego

¡Arriba Las Mujeres!: Incorporating Self Care Practices, Pláticas, And Testimonios To Enhance Leadership Development Amongst Latina Student Leaders, Alandra Sanchez

M.A. in Higher Education Leadership: Action Research Projects

In traditional Latinx culture, Latinas have always prioritized the needs of others before their own. Oftentimes, so much of their time and energy goes towards providing others with the aid and resources to thrive. In conducting pláticas with four Latina student leaders who held an executive leadership role within a Latina student organization, it quickly became evident that these patterns and behaviors appeared in their leadership approach. With the little aid they receive from the University, they are the individuals who are solely responsible for fostering enriching experiences for their student members. Although they lead with compassion, love, and a …


Faculty Perceptions Of The Essential Elements Of Leadership Across Generations And Sex, Seth D. Kastle Ed.D., Haley Moon, Jeni McRay Ph.D. 2022 Fort Hays State University

Faculty Perceptions Of The Essential Elements Of Leadership Across Generations And Sex, Seth D. Kastle Ed.D., Haley Moon, Jeni Mcray Ph.D.

Leadership Faculty Publications

This exploratory quantitative study, whose population consisted of full-time faculty at a Midwestern state university, measures perceptions of the degree of essentiality of ten elements of effective leadership, and whether or not those perceptions were significantly different across generational cohort (baby boomer, GenX, and millennial) and/or biological sex (male, female). Current literature on generational cohort/gender and perceptions of effective leadership is equivocal at best. This study attempted to fill gaps in existing literature, as applied to faculty in higher education contexts. The essential elements of leadership identified for this study were: influence, promoting teamwork, change facilitation, authority, collaborative dialogue, risk-taking, …


Contact Center Healthcare Worker Stress Levels During Times Of Rapid Change, Christine Dvorak 2022 Winona State University

Contact Center Healthcare Worker Stress Levels During Times Of Rapid Change, Christine Dvorak

Leadership Education Capstones

The purpose of this study is to explore the factors contributing to stress during times of rapid change with healthcare staff working behind the scenes in a contact center. This study will focus on contact center employees working in a healthcare setting where rapid change is frequent and how this impacts individual stress levels. The research currently shows that burnout and increased stress is on the rise for the front-line staff working in healthcare (Meese et al., 2021). To better support contact center employees, it will be imperative to understand the causes of stress and burnout in their roles. Once …


First-Generation Leaders: A Qualitative Examination Of Characteristics, Traits, And Identity Of First-Generation Graduates In Leadership, Jamie Woolery 2022 Western Kentucky University

First-Generation Leaders: A Qualitative Examination Of Characteristics, Traits, And Identity Of First-Generation Graduates In Leadership, Jamie Woolery

Masters Theses & Specialist Projects

This study looked at first-generation college graduates and their paths to successful leadership roles. First-generation college students are defined by the National Association of Personnel Administrators (NASPA) as students from families in which their biological parents did not complete a four-year college degree (NASPA, 2017). An investigation was conducted on demographics, access to education, opportunity, and other factors that lend themselves to successful first-generation leaders who changed the narrative for themselves and their communities. This study looked at the previously conducted literature to provide background support for the need of the research, along with further recommendations and interviews which added …


Refining The Eden Community’S Pathways For Shaping Regenerative Christian Culture In The Apprenticeship For Regenerative Culture, Laura Callarman 2022 Abilene Christian University

Refining The Eden Community’S Pathways For Shaping Regenerative Christian Culture In The Apprenticeship For Regenerative Culture, Laura Callarman

Doctor of Ministry Theses and Dissertations

This Doctor of Ministry thesis presents a project designed to meet a need of the Eden Community, an intentional Christian community, regarding the pathways it uses to shape regenerative Christian culture among college students in its apprenticeship program, ARC. In this thesis, I connect the pragmatic aims of the Eden Community to theological foundations regarding the importance of ecclesial diversity and creative contextualization, features that empower the church to embody a variety of life-giving “alternative stories” with the capacity to present the gospel as truly good news to the entire world.

In this project, a team of nine stakeholders met …


An Inclusive Framework For Ministry: Fostering The Spiritual Formation Of Children In A Multicultural Church, Jennifer Reinsch Schroeder 2022 Abilene Christian University

An Inclusive Framework For Ministry: Fostering The Spiritual Formation Of Children In A Multicultural Church, Jennifer Reinsch Schroeder

Doctor of Ministry Theses and Dissertations

This project thesis was designed to foster the spiritual formation of children in a multicultural church. A diverse team was assembled to design a curriculum to be used with volunteers in a children’s ministry context. Through seven two-hour sessions held over eight weeks in the spring of 2022, the curriculum development team first examined what it means to embody a multicultural perspective of the gospel while at the same time investigating the negative impact of a White, Eurocentric expression of Christianity. Next, they collaborated to develop a theological construct that centered around (1) the idea of being created in the …


Leadership Development And Training In Community-Based Organizations In Myanmar, Anna Rockett 2022 Louisiana State University

Leadership Development And Training In Community-Based Organizations In Myanmar, Anna Rockett

Honors Capstones

No abstract provided.


The Personality Profile Of China’S Empress Wu Zetian, Ruoyue Wang, Yunyiye Chen, Aubrey Immelman 2022 Capital Normal University

The Personality Profile Of China’S Empress Wu Zetian, Ruoyue Wang, Yunyiye Chen, Aubrey Immelman

Psychology Faculty Publications

This paper presents the results of an indirect assessment of the personality of Empress Wu Zetian, de facto ruler of China from 665 to 705, from the conceptual perspective of personologist Theodore Millon.

Psychodiagnostically relevant data about Empress Wu were collected from biographical sources and media reports and synthesized into a personality profile using the Millon Inventory of Diagnostic Criteria (MIDC), which yields 34 normal and maladaptive personality classifications congruent with DSM-III-R, DSM-IV, and DSM-5.

The personality profile yielded by the MIDC was analyzed in accordance with interpretive guidelines provided in the MIDC and Millon Index of …


The Key To Engaging Every Student: Building Greater Linkages Between National, State, And Local System Leaders, Hillary Hardt Oravec, Brenda McLaughlin 2022 National Comprehensive Center at Westat

The Key To Engaging Every Student: Building Greater Linkages Between National, State, And Local System Leaders, Hillary Hardt Oravec, Brenda Mclaughlin

Journal of Youth Development

The COVID-19 pandemic illuminated how essential summer and after-school programs are for youth and their families. Policymakers took note of the needs and the evidence base, and prioritized stimulus funding to expand access and accelerate learning. American Rescue Plan (ARP) and Elementary and Secondary School Emergency Relief (ESSER) funds were quickly released to schools through different mechanisms, initially prioritizing speed over infrastructure design. The funds were intended to fuel robust school–community partnerships to provide students who suffered from pandemic-related learning and developmental setbacks with comprehensive, high-quality programming; yet the timeline for planning and implementation often hindered progress toward that vision. …


Utilization Of Positive Youth Development Framework By Youth-Facing Organizations In Baltimore City, Selvi Rajagopal, Kaitlyn Harper, Katherine Holzhauer, Tina Kumra 2022 Johns Hopkins University

Utilization Of Positive Youth Development Framework By Youth-Facing Organizations In Baltimore City, Selvi Rajagopal, Kaitlyn Harper, Katherine Holzhauer, Tina Kumra

Journal of Youth Development

Positive youth development (PYD) is a strengths-based approach to youth programming which has been tested with success in largely higher income settings with mostly White youth. This study aims to identify the extent to which organizations who work in an urban context serving predominately African American youth incorporate PYD principles into their work. Organizations located in Baltimore, Maryland working with youth ages 14–24 were recruited for participation. In-depth interviews were conducted with organization leaders in this qualitative study. Thematic analysis using a deductive approach identified common themes and activities across organizations that aligned with PYD elements. All 17 youth-facing organizations …


Youth Social And Emotional Learning In Quality Enhanced, Out-Of-School Time Programs, Annick Eudes Jean-Baptiste, Stephanie Giannella, Celine Provini 2022 Clemson University

Youth Social And Emotional Learning In Quality Enhanced, Out-Of-School Time Programs, Annick Eudes Jean-Baptiste, Stephanie Giannella, Celine Provini

Journal of Youth Development

Researchers examined social and emotional learning (SEL) ratings for two samples of 559 and 406 predominantly elementary-age youth of color, who were enrolled in out-of-school time (OST) programs serving communities mostly of high socioeconomic need in Palm Beach County, Florida. Covering the 2019-2020 and 2020-2021 school years in the context of the COVID-19 pandemic, the study predicted that programs’ participation in an SEL quality enhancement project would positively impact youth SEL. This quality enhancement was expected to emerge alongside the positive effects of foundational program quality achieved through participation in the Palm Beach County Quality Improvement System, which includes an …


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