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Connecting The Multigenerational Workforce Through Interpretive Listening, Lisa Voso 2014 Gonzaga University

Connecting The Multigenerational Workforce Through Interpretive Listening, Lisa Voso

Communication & Leadership Dissertations and Theses

This thesis provides an overview of research surrounding the multigenerational workforce community in the United States. The research reflects agreement among scholars that there are four generations of workers currently making up the workforce in the United States, including Traditionalists, Baby Boomers, Generation Xers and Millennials. The specific influences and attributes of each generation have shaped their communication preferences and linguistic choices made when the generations communicate with one another in the workplace. During conversations between individuals from two different generations, each may feel as if different languages are being spoken, and many conflicts in the workplace are caused by …


Communication Apprehension And Its Effects On Online Readiness Skills, Lindsay Kristine Miller 2014 Gonzaga University

Communication Apprehension And Its Effects On Online Readiness Skills, Lindsay Kristine Miller

Communication & Leadership Dissertations and Theses

This project developed an assessment instrument testing student communication apprehension in the online environment. The instrument assessed communication apprehension that might be linked to online written communication, computer, and self-regulated learning readiness skills. The development of the instrument is informed by recent scholarship, as well as qualitative research on a community college campus, which sought to investigate and surface the communication apprehension that online students negotiate. This qualitative project utilized two research methods: focus group research of ten online students (five females and five males ranging in age from 18 to 60) and field research interviews of four online teachers …


Communication At Tradeshows--Face-To-Face Versus Online, Megan C. Powers 2014 Gonzaga University

Communication At Tradeshows--Face-To-Face Versus Online, Megan C. Powers

Communication & Leadership Dissertations and Theses

The question is regularly posed within communication academia as to whether computer mediated communication (CMC) is a “richer” form of communication than face-to-face (FtF). Similarly, the necessity of meeting FtF with regard to business has been repeatedly called into question since the downturn of the economy in 2008-2009. One reason professionals gather FtF is for tradeshows. This thesis looks at the quality of the communication that takes place at FtF tradeshows, and reveals attitudes and opinions with regard to the importance of the relationship-building and commerce that occurs in person and/or online. The results inform what we can and cannot …


The Lamb As Leader: Identifying The Influence Of Communication Apprehension On The Leader-Subordinate Relationship, Heather Rene Gillespie 2014 Gonzaga University

The Lamb As Leader: Identifying The Influence Of Communication Apprehension On The Leader-Subordinate Relationship, Heather Rene Gillespie

Communication & Leadership Dissertations and Theses

The current study examined the influence that self-awareness of one’s own level of communication apprehension (CA) has on the leader-subordinate relationship. Specifically, the study considered how trait-like CA influences this relationship in the context of the organizational staff meeting. Participants were selected based on their roles as either leader or subordinate (some served as both) in their particular organization. Each participant was asked to complete a questionnaire, including McCroskey’s Personal Report of Communication Apprehension (PRCA-24). Follow-up questions were asked to assess the participants’ perception of their communication exchanges with either their leader or subordinate and the role they believed their …


Facebook & Text Messaging: The Effects On Single Family Communication Dynamics, Courtney Sunstrum Meister 2014 Gonzaga University

Facebook & Text Messaging: The Effects On Single Family Communication Dynamics, Courtney Sunstrum Meister

Communication & Leadership Dissertations and Theses

The purpose of this study was to investigate how two communication mediums, Facebook and text messaging, influence the ways in which single parent families communicate. This study adds to our understanding not only how communication mediums aid in communication dynamics, but also how single parent families communicate amongst themselves. Research was conducted by a thorough investigation of current literature, a survey study taken by 30 participants, and five face-to-face interviews. After the study, it was determined that single parent families utilize Facebook and text messaging to communicate with family members. While these two mediums may not be their primary source …


Media Communication & Professional Sports Stadium Subsidies, Damon Sgrignoli 2014 Gonzaga University

Media Communication & Professional Sports Stadium Subsidies, Damon Sgrignoli

Communication & Leadership Dissertations and Theses

In the previous two decades, professional sports franchise owners secured nearly $20 billion in taxpayer paid subsidies for new stadiums, domes, and arenas. In the geographic area of study, Atlanta Georgia, two public-financed stadium debates occurred between 2012 and 2014. The following study examined sports franchise owners, politicians, and civic and business groups’ use of the mass media to communicate their public messages during the stadium approval process, as well as how the local mass media frames stadium subsidy debates through Agenda Setting and Framing theories. The textual analysis study used a sample of 10 Atlanta Journal-Constitution online newspaper articles …


An Exploration Of Power Distance And Self-Disclosure In Asian And Pacific Islander American Cultures On Guam, Faith Villanueva Realica 2014 Gonzaga University

An Exploration Of Power Distance And Self-Disclosure In Asian And Pacific Islander American Cultures On Guam, Faith Villanueva Realica

Communication & Leadership Dissertations and Theses

Power distance is a dynamic that can greatly impact the communication between a child and a parent. Parents instruct their children on what are culturally acceptable and unacceptable behaviors and communication methods. These cultural guidelines for interaction and communication remain with the child until adulthood and have the power to influence the child’s level of disclosure. This study is an investigation of power distance in the parent and adult child relationship and its impact on self-disclosure in the Filipino and Chamorro cultures on Guam. The study’s theoretical framework is based on Mulder’s Power Theory and also applies the relationship development …


Don't Have A Cow (Wo)Man!, Barbara Hamilla 2014 Gonzaga University

Don't Have A Cow (Wo)Man!, Barbara Hamilla

Communication & Leadership Dissertations and Theses

Sitcoms have been a part of the American experience since the dawn of the television. For generations, families have grown up identifying with characters they see every week, and can see themselves within the everyday life situations experienced by characters on their favorite shows. What happens then, when one of America’s favorite sitcoms isn’t really a sitcom? This study is a content analysis of 20 episodes of The Simpsons, from season two to season twenty. Using cultural studies and narrative paradigm, this study examined gender roles and representations in The Simpsons, how they evolved over the life of the program, …


Trayvon Martin: An Examination On How The News Is Presented To The Public, Minnie Larry 2014 Gonzaga University

Trayvon Martin: An Examination On How The News Is Presented To The Public, Minnie Larry

Communication & Leadership Dissertations and Theses

It is important to see how the news uses framing to structure a story for public consumption. This study seeks to understand how the news media framed the Trayvon Martin case through the use of racial cues. The study will closely examine the fetishization of racial roles by the media through the Trayvon Martin case. The researcher through the use of ethnographic research will examine how a news organization frames this high-profile event that resulted in the death of a young man. We often discuss bias or agenda in news without answering the question why. Trayvon Martin presents an opportunity …


Non Profit Organizations And Social Media: An Exploration Into How Non Profit Organizations Use And Misuse Social Media Outlets Utilizing Framing And Public Spheres, Alexandra Chiulli 2014 Gonzaga University

Non Profit Organizations And Social Media: An Exploration Into How Non Profit Organizations Use And Misuse Social Media Outlets Utilizing Framing And Public Spheres, Alexandra Chiulli

Communication & Leadership Dissertations and Theses

This thesis researched how well social media works with NPOs to effectively communicate with their supporters. Being in a technology age, NPOs have had to embrace social media as being the main form of communication; however, this does not mean that all like to use it. One of the main conflicts in NPOs using social media as the main communicative tool is the loss of personal interaction with their supporters. NPOs began with having to utilize interpersonal communication only and with the new age of technology, they are struggling with keeping up with the different sites as well as the …


A Study Of The Relationships Between Income, Information Channels, And College Match Among Admitted Students At Gonzaga University, Erik Hoffman 2014 Gonzaga University

A Study Of The Relationships Between Income, Information Channels, And College Match Among Admitted Students At Gonzaga University, Erik Hoffman

Communication & Leadership Dissertations and Theses

The college admissions process often disadvantages low-income students because they lack equal access to the information channels used by their more affluent peers. Especially for the most selective colleges, income has been shown to substantially impact the application behaviors and enrollment decisions of low-income students. Low-income students are more likely to be “under-matched,” which means they fail to enroll at colleges that meet their academic qualifications. According to one national data sample, 40.9% of all college students are under-matched, and 16.1% are “substantially under-matched,” meaning they are enrolled at a school two levels below their selectivity match (Smith, Pender, & …


The Role Of Social Media In Public Relations, Jake Chappelle 2014 Gonzaga University

The Role Of Social Media In Public Relations, Jake Chappelle

Communication & Leadership Dissertations and Theses

This thesis provides an assessment of how organizations utilize social media sites in public relations. The study investigates the relationships between social media (SM) and public relations (PR), particularly on the nature and effects of standalone SM functions in communications, or PR divisions of various businesses. By applying the Uses and Gratification Theory, this paper will briefly explore how business leaders use social media for the benefit of their companies, because with social media being a powerful, and global public relations tool, information and communication has become properly managed. Social (networking) media has gained popularity in the business sectors of …


Health Media Literacy: Developing A Training Course For Health Professionals, Cara Scanze 2014 Gonzaga University

Health Media Literacy: Developing A Training Course For Health Professionals, Cara Scanze

Communication & Leadership Dissertations and Theses

Media has clear impacts on children and teens’ health behaviors and choices. It is imperative that youth become critical media users in order to understand how media can impact their health and to challenge influential media messages. Media literacy education is a viable option for teaching youth how to become savvy media users and media creators. Though elements of media literacy education have been incorporated into some classroom curricula, public health professionals can also serve as youth educators on media literacy. To fill this opportunity in media literacy education, a training course was developed for public health practitioners, other health …


A Post Feminist Look At Hbo's Girls: A Critical Analysis Of Characters, Career, Gender, And Sexuality, Aaliyah A. Miller 2014 Gonzaga University

A Post Feminist Look At Hbo's Girls: A Critical Analysis Of Characters, Career, Gender, And Sexuality, Aaliyah A. Miller

Communication & Leadership Dissertations and Theses

Television plays an integral role in the lives of Americans, regardless of class, ethnicity, gender, race, or religion. Despite the fact that viewership on the major networks has decreased over the years, television continues to be a dominant cultural and informational force that does more than just entertain us -this medium has the power to influence and alter our attitudes, behaviors, perceptions, and actions. Gender bias as a result of gender stereotypes found in television has been an issue of concern for feminist, politicians, and social researchers. Research studies have found that gender stereotypes found in television negatively influence women …


A Qualitative Study Analyzing Cps Social Workers: Creating Meaning Through Communication And Hidden Internal Biases, Heather A. Parker 2014 Gonzaga University

A Qualitative Study Analyzing Cps Social Workers: Creating Meaning Through Communication And Hidden Internal Biases, Heather A. Parker

Communication & Leadership Dissertations and Theses

The goal of this study is to determine how social workers create meaning through communication with their clients and if internalized oppression influences their communication behaviors. The literature review and research reveal a number of subareas that need to be addressed in order to understand why dialogue takes a primary role in the positive outcome of a Child Protective Service (CPS) case. A review of educational material and scholarly literature was combined with an ethnographic study which included individual interviews and focus groups. It explored the societal dilemma of racism and internalized biases; along with the dynamics of communication between …


Expressed Best Communication Practices At Television Station X, James Keith 2014 Gonzaga University

Expressed Best Communication Practices At Television Station X, James Keith

Communication & Leadership Dissertations and Theses

American news organizations are evolving as new technologies emerge and alter the way information is reported. The same electronic tools that help connect television news providers with their audiences are being utilized internally between managers and employees. Using an electronic survey, face-to-face interviews, and ethnographic based observations, this study set out to determine best perceived communication practices in a television news environment. The research subjects were all employees at one San Antonio television station that for the sake of anonymity is referred to as Station X. Participants were asked their preferred means of communication for resolving conflict or addressing issues …


Rfp Development: Collaborative, Iterative And Empowering, Lori Bowen Ayre 2014 Galecia Group

Rfp Development: Collaborative, Iterative And Empowering, Lori Bowen Ayre

Collaborative Librarianship

No abstract provided.


Culturally Responsive Leadership: A Case Study To Explore Stakeholders’ Perceptions Of Culturally Responsive Leadership In A K-12 Public Charter School In North Carolina, Kimberly Michelle Jones Goods 2014 North Carolina Agricultural and Technical State University

Culturally Responsive Leadership: A Case Study To Explore Stakeholders’ Perceptions Of Culturally Responsive Leadership In A K-12 Public Charter School In North Carolina, Kimberly Michelle Jones Goods

Dissertations

The purpose of this instrumental case study was to explore stakeholders’ perceptions of the culturally responsive leadership practices of charter school leaders. The goals were: (a) to explore how the school leadership team perceived culturally responsive leadership in a K-12 charter school in North Carolina, (b) to explore how the teachers perceived culturally responsive teaching and learning in a K-12 charter school in North Carolina, and (c) to explore how parents perceived a culturally responsive home-school connection in a K-12 charter school in North Carolina. Because this study involved an examination of stakeholders’ perceptions of culturally responsive leadership in a …


Project Managers’ Use Of Lateral Influence Tactics To Achieve Team Commitment, Rochelle Evangeline Cook 2014 North Carolina Agricultural and Technical State University

Project Managers’ Use Of Lateral Influence Tactics To Achieve Team Commitment, Rochelle Evangeline Cook

Dissertations

Building on transformational leadership theory, 43 individuals from various new product development (NPD) teams were studied to understand the relationship between the project managers’ use of lateral influence tactics and team commitment as perceived by new product development team members. An explanatory correlational study was conducted to examine these relationships. Data were collected via questionnaire about each NPD team member’s view of the project manager’s use of lateral influence tactics and the NPD team member’s perception of team commitment. Perceptions of procedural justice were also tested for mediation. The study found that there is a moderate positive relationship between each …


The Influence Of The Emotional Intelligence Management Curriculum To Improve College Students’ Intrapersonal And Interpersonal Skills To Impact Leader Behavior And Team Performance Effectiveness, Cindy Register Love 2014 North Carolina Agricultural and Technical State University

The Influence Of The Emotional Intelligence Management Curriculum To Improve College Students’ Intrapersonal And Interpersonal Skills To Impact Leader Behavior And Team Performance Effectiveness, Cindy Register Love

Dissertations

There is a growing emphasis in institutions of higher learning to produce sustainable and competitive graduates who possess relevant personal competencies for career success. Emotional intelligence skills can provide the competitive edge for graduates to be successful int heir industry of choice. Integrating emotional intelligence into higher education can potentially shift the learning environment and increase specific personal competencies. This study aims to investigate the influence of an emotional intelligence intervention to improve college students’ intrapersonal and interpersonal skills to impact leader behavior skills and team effectiveness. The research looked specifically at students’ skills from three dimensions (intrapersonal,interpersonal, and leadership) …


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