Leadership Studies Commons^™

Sustaining Continuous Improvement In Public Sector Services Through Double Loop Learning, Chris Buckell Msc, Mairi Macintyre Assoc. Prof.

International Conference on Lean Six Sigma

Abstract

Purpose: Public Service Organisations (PSOs) are facing continuing funding challenges and increased pressure to maintain and improve service delivery with fewer resources. One response, with the promise of improving efficiency rather than cutting services, has been to implement Continuous Improvement (CI) but success has been sporadic and unpredictable. The well documented and pervasive CI methodologies in PSOs, including Lean and Six Sigma, have general agreement across practitioners and scholars alike, thus the reasons behind their potted success must lie elsewhere, in the culture or the environment perhaps? This work explores the wider contextual issues of CI implementation with the …

Constructing The Heroic Whistleblower: A Social Scientific Approach, Brian K. Richardson, Joseph Mcglynn

Heroism Science

Many whistleblowers perform heroic acts, but not all whistleblowers are heroes. Motivation, method, and risk vary across whistleblower contexts. Although many whistleblowers portray aspects of archetypal heroism, research is needed to specify the qualities of heroic whistleblowers from non-heroic whistleblowers. The present study aims to develop an archetype of heroic whistleblowers. We identify five dimensions of whistleblowing heroism and then draw upon data from interviews that we conducted with 32 actual whistleblowers to provide examples of each element. We argue there are five dimensions of the whistleblowing process that distinguish heroic whistleblowers. The five dimensions include 1) motivation for blowing …

Space And Defense – Volume Twelve – Number One – Winter 2021, Space And Defense Journal

Space and Defense

No abstract provided.

Building A Leader's Identity On Social Media, Morningstar Dickson

University Honors Theses

How can leaders use social media effectively to shape their identity as a leader? Based on previous scholarship, this paper argues that using an authentic leadership approach to social media usage, would balance a leader’s true identity as well as maintaining their relationship with their followers. Which would allow the leaders’ influence to be more effective. This paper consists of a literature review on authentic leadership, and trust, and then builds a conceptual model that will break down how a leader should build and present their identity on online formats. The model shows how identity on social media is a …

An Examination Of The Relationships Between Integrated Leadership, Organizational Structure And Public Sector Performance In Egypt, Abdelrahman Hassanein

Theses and Dissertations

This thesis investigates how integrated leadership mediated by organizational structure, affects organizational performance in three Egyptian public sector institutions. The aim of this research is to identify the key challenges in these three areas (leadership, organizational structure and performance) and provide recommendations for improvement. The study adopts a mixed method approach, including both quantitative and qualitative analysis. The qualitative element consisted of in-depth interviews of organizational leaders and participant observation. Employee surveys and interviews with leaders were conducted in three public organizations located in Greater Cairo. Two of these organizations are project implementations units (PIUs), whilst one is a traditional …

Victims In The Dark Shadows: A Model Of Toxic Leadership. Journal Of Organizational Psychology, Daryl Watkins, Steven Walker

Publications

Walker and Watkins (2020) conducted a thematic analysis of the lived experiences of 130 oppressed followers of toxic leaders. The current paper presents a new model of toxic leadership that emerged from the study. Toxic leadership is a phenomenon sanctioned by the organization, perpetuated by the toxic leader, and lived by the oppressed follower. The model situates toxic leadership within an open organizational frame with recommendations for organizational leaders to drive toxic leadership out of their organizations, for leaders to recognize their toxic behaviors, and for followers to cope with toxic leaders.

The Impact Of Human Factors And Maintenance Documentation On Aviation Safety: An Analysis Of 15 Years Of Accident Data Through The Pear Framework, Flavio A. C. Mendonca, Natalie Zimmermann

Publications

Regardless of the type of maintenance performed on aircraft, instructions are to be used to provide the aviation technicians completing the maintenance activities with guidance on, and an outline of, the maintenance items to be performed and completed. However, the use of instructions does not guarantee the correct and proper completion of the maintenance activities as the instructions may be erroneous and/or maintenance personnel can misunderstand, misinterpret, or improperly follow the procedures outlined. Resulting maintenance errors can potentially result in aircraft accidents, as illustrated by Air Midwest Flight 5481. With the purpose of understanding how human factors associated with written …

Grounded Roots Applied To Women Presidents In The California Community Colleges System, Penny Shreve

Dissertations

Purpose: The purpose of this explanatory mixed methods study was to identify and describe what exemplary female presidents in California community colleges do to stay grounded and maintain physical, emotional, intellectual, social, vocational, and spiritual health.

Methodology: This mixed methods study identified and described the perceptions of 16 women presidents in the California Community Colleges system regarding strategies they use to remain grounded in their current positions. Respondents were purposively chosen based on specific criteria. Data were gathered through the Stay Grounded survey from 16 participants and interviews with 5 of the participants. Quantitative data were tabulated to determine mean …

Becoming A Part Of Your Community: The Personal Account Of A Student’S Journey Discovering The Impact Of Service Learning On Both Community And Personal Development At The University Level, Jacqueline M. Petras

VA Engage Journal

There is plenty of research surrounding the benefits that service learning brings to the community and students alike. But, it is far less common to break down individual experiences and greater effects service learning can have beyond the studies and statistics. Although this piece cannot speak for every service learning experience, it explores the changing mindset of my personal interaction with service learning. This autobiographical account identifies moments of personal and intellectual growth through a long form reflection of my three years as a service learning student at Virginia Commonwealth University. I wrestle with my thoughts and emotions of what …

A Qualitative Case Study Examining Leader-To-Employee Engagement Techniques Within Selected Nonprofits, Isaiah Scott Stanford

Doctoral Dissertations and Projects

This study sought to obtain a more in-depth understanding of leader-to-employee engagement. To obtain this deeper understanding, a qualitative case study was conducted utilizing a semi-structured interview process. Interviews were carried out with leaders working for selected nonprofit organizations. Throughout the interview process, information was gathered to contribute to the current body of knowledge regarding leader-to-employee engagement. Leaders in the study felt strong commitment, open communication, employee empowerment, and honesty were techniques needed to develop leader-to-employee engagement. Participants noted they were more successful when engaging with their employees if they integrated these techniques. Leaders also identified the major challenges they …

Exploring How Self-Leadership Influences Team Building In The Department Of Defense, Joseph Wolemonwu

Doctoral Dissertations and Projects

This qualitative research case study explored the influence of self-leadership in team-building abilities among leaders within a Department of Defense (DOD) component in Quantico, Virginia. The general problem to be addressed was the lack of self-leadership among leaders resulting in ineffective team building. The purpose of this qualitative case study is to discover what tools, approaches, skills, methodologies, or theories are needed to prepare those in authority for self-leadership better to assist team building and to evaluate those tools, methods, or theories. Research questions explored how self-leadership supports team-building abilities among leaders. If any, the barriers to self-leadership could prevent …

Real-Life Conundrums In The Struggle For Institutional Transformation, Julia Mcquillan, Nestor Hernandez

Department of Sociology: Faculty Publications

Intersecting systems of inequality (i.e., gender and race/ethnicity) are remarkably resistant to change. Many universities, however, seek National Science Foundation Institutional Transformation awards to change processes, procedures, and cultures to make science, technology, engineering, and mathematics (STEM) departments more inclusive. In this article we describe a case study with observations for eight years of before (2000–2007), five during (2008–2013), and seven after (2014–2020) intensive efforts to increase women through reducing barriers and increasing access to women. Finally, we reflect on flawed assumptions built into the proposal, the slow and uneven change in the proportion of women over time, the strengths …

Leading From Eternity: Developing Inmates With Life Sentences Into Undershepherds, Richard S. Kowalczyk

Doctoral Dissertations and Projects

In an attempt to reform the American criminal justice system, the United States Congress passed, and the President signed, the comprehensive First Step Act (FSA). The aim of the FSA is to identify and begin preparing offenders for release in order to reduce recidivism. Unfortunately, the provisions of FSA applied to only a small percentage of the inmate population. Further, there was very little relief with regards to the reforming of the sentencing guidelines. None of the provisions provided any direct relief for inmates with a minimum of 20 years to life sentences. This thesis project provides an opportunity for …

Migrating And Amplifying Ministry To Online Platforms To Pursue The Great Commission, Daniel Elnaam Bagaas

Doctoral Dissertations and Projects

The COVID-19 crisis was unexpected by the universal church. The current pandemic revealed that the universal church and many local churches were not prepared for its’ accompanying challenges or to adapt in general. Due to COVID-19 restrictions, churches across America were required to temporarily cease in-person public gatherings and later to reduce the number of participants once in-person meetings were allowed again. This scenario caused many churches to have to adapt to the current circumstances to continue ministering. The purpose of this DMin research project is to amplify Sonrise Church’s online ministry presence and determine if it garners greater engagement …

A Self-Check Model To Build Resiliency And Balance In Ministry Leaders, Mark R. Williams

Doctoral Dissertations and Projects

There is a significant problem with stress and burnout in ministry leaders. The purpose of this study was to develop a self-check model for ministry leaders to help them with life-balance and resiliency. To have and know peace in one’s life is to draw close to God and live by His design. Loving God with all one’s heart, mind, soul, strength and loving one’s neighbor as one’s self is critical for a healthy, well-balanced life and ministry. The researcher introduced a simple self-check model to enable ministry leaders to develop balance and resilience in their lives called the Star Model. …

Systems Thinking: The Organisation As A Living System, Kate Mills

Critical and Creative Thinking Capstones Collection

Systems thinking is a paradigm that challenges the dominant paradigm of linear, or mechanistic thinking. It is a paradigm based on the perspective that everything in a system is inter-connected and interrelated and that the interplay of components in the system creates an emergent quality with its own behaviour and characteristics. Systems thinking as such is suited to be used for analysis of organisations, as organisations can be seen as a system where the interplay of its components create emergent qualities such as the culture of the organisation. Within systems thinking there are living and non-living systems. Living systems, such …

Augmented & Virtual Reality: How It Can Elevate Education & Humanity, Alice Wroe

Leadership Center Events

Alice Wroe researches and commissions innovative ways the global community of leaders can be together when physically apart, exploring what it means to be human whilst digital. Previously she was Creative Director of Magic Leap’s digital human Mica, where she oversaw the creative and ethical direction of the pioneering digital human who, under her direction, used art and culture to engender positive ways for society to relate to embodied AI. Through this work she explored whether it is possible for embodied AI to champion gender equality. As Founder of Herstory, Alice has creatively activated women’s history for some of the …

“Because Here, White Is Right”: Mental Health Experiences Of International Graduate Students Of Color From A Critical Race Perspective., S. Andiavalli, L. Dianne Borders, Lori E. Kniffin Ph.D.

Leadership Faculty Publications

To examine the mental health experiences of international graduate students of Color (IGSC) as they navigate through a multitude of systemic barriers, the researchers interviewed eight IGSC in the U.S. Adopting a critical race perspective, the researchers sought to address a persistent gap in the counseling literature, and explore how systemic influences of racism, xenophobia, and discriminatory policies impacted the mental health of IGSC. Three distinct themes emerged from phenomenological analysis of the participants’ interviews in the current study: cross-cultural challenges, surviving racism and anti-immigrant sentiment, and mental health and wellness. Implications for how professional counselors can support IGSC as …

From Managing Nurses To Serving Nurses: The Case For Transfusing Nursing Management With Servant Leadership During The Global Covid-19 Pandemic, William P. Jimenez, Seterra D. Burleson, Matthew J. Haugh

Psychology Faculty Publications

No abstract provided.

Expanding Consciousness Across Disruptions: Developmental Leadership Coaches Growing Together Through Action Inquiry, Ilaria Distefano

Dissertations

The planetary, societal, and personal challenges of our times call for the expansion of leaders’ consciousness. More comprehensive and integrated ways of making meaning of self and systems are required to navigate the current levels of complexity. Based on constructive-developmental theory, developmental leadership coaching supports leaders in this evolution.

The literature on developmental coaching converges on the relevance of the coach’s meaning-making to coaching outcomes and processes. The purpose of this study was to explore how seven developmental leadership coaches, including the researcher, could evolve their consciousness, capacities and skills using action inquiry. Seven meetings were held, and knowledge and …