Technology and Innovation Commons^™

Preventive Health Care Information Seeking Behaviors Among Baby Boomers In Taiwan, Alexander N. Chen, Michael J. Rubach, Tracy Suter, Hsin Ke Lu, Mark E. Mcmurtrey

Journal of International Technology and Information Management

Preventive health care is widely acknowledged as one of the most effective ways to reduce medical costs and enhance people's health. Preventive health care information (PHCI) is a crucial component. This study examines the PHCI-seeking behaviors of Taiwanese baby boomers. The study found some support for the idea that the preferred media used influenced the likelihood of Information seeking behavior. People with good health conditions were found to be more likely to seek PHCI, while people with greater health care needs sought out PHCI less frequently. The study examined social influences, which were found to be important. Three different types …

Pedagogy In The Age Of Ai: Exploring Generative Ai For Higher Education, Alison Munsch Phd

Journal of International Technology and Information Management

Generative Artificial Intelligence (AI) presents transformative opportunities for higher education, enabling personalized learning, enhanced student engagement, and efficient pedagogical practices. This tutorial-style article guides educators in integrating generative AI into their classrooms through hands-on activities, practical strategies, and reflective exercises. It explores the capabilities of AI tools such as ChatGPT, their applications across disciplines, and the ethical considerations for their use. By cultivating critical thinking and fostering student readiness for AI-driven futures, this article underscores the transformative potential of generative AI in higher education with an emphasis on the academic areas of business analytics, information systems, and computer science.

Surviving And Thriving In The Hybrid Cloud: A Review Of The Current Cloud Computing Landscape, Peter Munsch, Alison Munsch

Journal of International Technology and Information Management

Background and Purpose

Both academic and industry institutions have increasingly migrated essential services to public cloud providers (e.g., Microsoft, AWS, Google) with mixed outcomes. Some industry leaders attempted to fully replace their on-premises data centers with public cloud services, a move not advised without thorough performance and cost analyses (Potel, 2023). Despite some organizations pulling back from the “Cloud First” strategy, the public cloud services market continued to grow, with revenue increasing by approximately 20% year-over-year since 2020 and surpassing half a trillion dollars in 2022 (IDC Worldwide Semiannual Public Cloud Services Tracker, 2H 2022). Cloud technologists suggested that hybrid …

Predicting Global Healthcare Supply Chain Delays: A Machine Learning Approach Leveraging Country-Level Logistics Metrics, Jeevan Sai Gali, Nima Molavi, Sepideh Alavi

Journal of International Technology and Information Management

In global healthcare logistics, ensuring the timely delivery of medical commodities is critical, particularly in low- and middle-income countries characterized by infrastructural limitations and operational uncertainties. This research introduces an advanced, data-driven predictive framework designed to forecast delivery delays by synthesizing granular, internal shipment-level data from the USAID Global Health Supply Chain Program (GHSC-PSM) with external country-level logistics capabilities indicators derived from the World Bank’s Logistics Performance Index (LPI). Rather than relying on retrospective trend analyses, this study employs machine learning algorithms such as Random Forest, XGBoost, Support Vector Machines (SVM), and Multi-Layer Perceptron (MLP) to detect …

Older People's Consumption Decisions On Technological Products From A Time Perspective, Xiaowei Huang

Dissertations and Theses Collection (Open Access)

The Silver Wave and the Technological Wave are leading social changes in the 21st century. Globally, aging populations have become increasingly dependent on technology. Smart health devices, smart home gadgets, and mental health tools can improve older adults' quality of life, enhance health management, and promote social interaction. Smart products, incorporating artificial intelligence (AI), offer enhanced support for older adults, ranging from remote health monitoring to social companionship. The improvement in AI technology, in turn, expands the potential of technological products to address older consumers’ physical and emotional needs. However, most existing studies don't address deeper personality traits such as …

A Comprehensive Academic And Industrial Survey Of Blockchain Technology For The Energy Sector Using Fuzzy Einstein Decision-Making, Umit Cali, Annabelle Lee, Barry Hayes, Claudio Lima, D. Jonathan Sebastian-Cardenas, David Flynn, Emre Kantar, Farrokh Rahimi, Kaung Si Thu, Marco Pasetti, Marthe Fogstad Dynge, Merlinda Andoni, Muhammet Deveci, Murat Kuzlu, Raquel Alanso, Kim-Kwang Raymond Choo, Sambeet Mishra, Shammya Shananda Saha, Sonam Norbu, Srinikhil Gourisetti, Ugur Halden, Vahid Hosseinezhad, Valentin Robu

Engineering Technology Faculty Publications

The global energy sector is undergoing a significant transformation driven by decarbonization and digitalization, leading to the emergence of Distributed Ledger Technology (DLT) — particularly blockchain — as a promising tool for enhancing transparency, security, and efficiency in modern power systems. This study aims to provide a comprehensive academic and industrial survey of blockchain applications in the energy sector and develop a robust decision-making framework to identify and prioritize the most promising real-world use cases based on multidisciplinary criteria. A three-stage methodology was adopted: (i) a literature and market review encompassing over 300 academic publications and commercial blockchain initiatives in …

Tech-Forward Learning: Text-To-Speech Impact On Catholic High School Students, Dennise A. Leyva

Theses and Dissertations

This phenomenological study was conducted to improve instructional support for diverse learners in a Southeast Florida Catholic high school by exploring teachers’ use of the Apple iPad accessibility feature, text-to-speech (TTS). Although this Catholic high school implemented a 1:1 iPad program, many teachers had limited experience using the built-in TTS feature to meet the diverse needs of students, including English Language Learners and those with reading difficulties. Teachers often used conventional approaches that failed to integrate assistive technology for inclusive and equitable learning.

The researcher conducted in-depth semi-structured interviews with six high school teachers to examine their experiences implementing the …

Modeling Healthcare Managerial And It Sophistication, Gary Hackbarth, Teuta Cata

Journal of International Technology and Information Management

Sophisticated healthcare managers understand that managing information and selecting technology are two related but separate skill sets. Information Technology Governance (ITG) allows healthcare organizations to deal with complex issues, compete effectively, and support patient needs by integrating managerial and IT sophistication to improve business performance. An organizational model that merges IT and managerial sophistication by improving ITG to forecast business outcomes must grasp the intricacies of technology to acquire, manage, and utilize information technology in alignment with business strategies. The proposed model differentiates between internal and external IT management strategic thinking, emphasizing the critical need to govern IT effectively by …

Mindful Or Mindless? How And Why Virtual Communities Fail To Contain Information Pollution Across Different Disasters, Mahmudul Hasan, Varqa Shamsi Bahar, Cecil Eng Huang Chua, Michael David Myers

Business and Information Technology Faculty Research & Creative Works

People visit virtual communities to find trusted information (i.e. verifiable, accurate and reliable information) during disasters. Virtual communities are open spaces where people interact and share information. However, virtual communities often suffer from information pollution (including too much information and false or contradictory information) which decreases peoples' ability to find trusted information. Oddly, some virtual communities will develop useful practices for combatting information pollution during one disaster but subsequently fail to effectively employ the same practices or adapt them in subsequent disasters. We conducted a longitudinal, exploratory cross-case study to better understand how and why this occurs. Using the lenses …

Insider Threat Agent: A Behavioral Based Zero Trust Access Control Using Machine Learning Agent, Michael Fojude

College of Graduate Studies: Theses & Dissertations

Hybrid work, cloud adoption, and freely available AI‑enabled attack tools have exposed critical weaknesses in perimeter‑centric security. Current breach reports attribute more than one‑third of incidents to insider misuse or credential compromise, yet many organizations still depend on static Role‑ or Attribute‑Based Access Control that neither verifies intent continuously nor adapts to subtle behavioral change. This research addresses that gap by designing and validating a behavioral based Zero Trust Access Control (ZTAC) Agent. A five‑year enterprise log Dataset was extracted and cleansed to establish a high‑fidelity baseline of normal user behavior. Feature engineering captured temporal regularity (login sequence, session duration), …

Selling Trust: The Evolution Of Relationship Selling In The Investment Industry, Kaden N. Kroslak, Frederik Beuk

Williams Honors College, Honors Research Projects

This honors research project examines how relationship selling in the investment industry, especially within registered investment advisory firms, has evolved over time. Advisor-client relationships are being shaped by technology, analytics, regulations, and a frenzy of information. This literature review explores whether the stated factors of technology, credibility, regulations, information access, and fiduciary duty, caused change in how investment advisors create, maintain, and grow client relationships within the context of trust. The project styling, in form of a literature review analyzes peer-reviewed studies on financial technology, artificial intelligence, psychological approaches, and regulatory systems. The outcome is a paper which helps fill …

Keep Family Business Innovating: Revisit The Relationship Between Succession And Innovation From Ownership Succession, Yuan Chen, Weize Huang, Chevy-Hanqing Fang, Ling Chen

Business and Information Technology Faculty Research & Creative Works

This study examines how family owner-manager successors' ownership influences R&D investment in family businesses. Drawing on the socioemotional wealth (SEW) perspective, we theorize that successors with higher family ownership prioritize extended SEW, leading to stronger R&D investment, while those with lower family ownership prioritize restricted SEW, resulting in weaker R&D investment. Additionally, we explore how family dynamics—specifically, the number of family directors and asymmetric salary favoring family members—moderate this relationship. Our findings enhance the understanding of successor heterogeneity and its impact on innovation, offering insights for succession planning that support the long-term sustainability of family businesses.

A Tribute To The Life And Work Of Jess Chua, James J. Chrisman, Zhenyu Wu, Alfredo De Massis, Pramodita Sharma, Lloyd P. Steier, Franz W. Kellermanns, Josip Kotlar, Emanuela Rondi, Bingbing Ge, Chevy-Hanqing Fang

Business and Information Technology Faculty Research & Creative Works

Jess Chua was a leading scholar in the field of family business and a major contributor to Entrepreneurship Theory and Practice both as an author and editor. His significant contributions to the field were acknowledged by the Web of Science, which listed him among the world's most highly cited researchers in Economics and Business in 2017, 2019, and 2020. In this memorial editorial, we pay tribute to him by discussing his influence on the field through his academic work, mentoring, long-term collaborations with other scholars, and the kindness he and his wife, Eva Kan, showed to his colleagues and students.

A Bounded Custom Gpt Structures Operational Knowledge For Small-Industry Decision Support, Ikhwan Arief, Alizar Hasan, Nilda Tri Putri, Hafiz Rahmann

Knowledge Engineering and Data Science

Small manufacturing and craft-based firms increasingly use Generative Artificial Intelligence (GenAI) through public chat interfaces, low-cost tools, and informal experimentation. However, these firms often make operational decisions with incomplete records, tacit owner knowledge, fragmented spreadsheets, and limited managerial capacity. Under such conditions, open-ended chatbots may generate fluent but unsafe recommendations by overlooking missing information, contradictory evidence, feasibility constraints, and implementation constraints. This study presents Asisten Cerdas Industri Kecil as a bounded Custom GPT artifact for operational diagnosis, priority selection, and short-horizon action planning in small industries. Using a Design Science Research approach, the study develops a documented artifact corpus comprising …

Effect Of The Development Of Social Networks On Expansion Of Social Entrepreneurship: Moderating Role Of Digital Technology Infrastructure And Social Norms, Mahdi Maskani, Reza Mohammadkazemi, Fargol Saberi Qomi

AMTP Proceedings 2025

In today's era, social networks, which are an effective tool in promoting ideas and innovations, have met with global acceptance and popularity. The communication that is formed between people in society through them can be the basis for ideas and opportunities for social entrepreneurship and voluntary social activities, and it is expected that this global platform will be the basis for the expansion of social entrepreneurship. The study aimed to examine the effect of the development of social networks on the expansion of social entrepreneurship by explaining the moderating role of digital technology infrastructure and social norms. The findings revealed …

Technologies Of Violence: Law, Markets, And Innovation For Gun Safety, Joseph Blocher, Christopher Buccafusco

Faculty Scholarship

Violence in the United States is distinctive in many ways, perhaps none more visceral and fundamental than the technologies with which it is practiced. American violence disproportionately involves guns, and because guns are such an effective tool of violence, confrontations involving them are disproportionately deadly. Decades of research confirm this "instrumentality effect, " and it is reflected in the broad, bipartisan agreement that the nation has a gun violence problem. The deep disagreement, of course, remains about how to address it, with most of the debate focused on regulating who can carry which guns, where, and how.

But fully understanding, …

Adapting To Win: Churchill Downs Inc. And The New Era Of Entertainment And Betting., Mahesh Gupta, William Ferko, Thomas E. Lambert

Faculty and Staff Scholarship

This paper provides a comprehensive analysis of Churchill Downs Inc. (CDInc), a cornerstone of the Thoroughbred racing industry and the distinguished host of the Kentucky Derby. Situated at a critical juncture in the rapidly evolving spheres of gambling and entertainment, CDInc faces unique challenges and opportunities to maintain its preeminence and adapt to new market demands. Utilizing the Service Triangle framework, this study offers a deep dive into CDInc’s strategic operations, service delivery, and competitive positioning. The framework helps illuminate how shifts in consumer behavior, technological innovations, and regulatory changes are reshaping the industry. Despite facing challenges such as declining …

การบริหารจัดการงานบำรุงรักษาอัจฉริยะสำหรับโรงงานอุตสาหกรรมระบบอัตโนมัติโดยใช้กระบวนการการค้นหาในปริภูมิสถานะ (กรณีศึกษา โรงงานผลิตสายไฟ), ณัฐวรรณ ทองแต้ม

Chulalongkorn University Theses and Dissertations (Chula ETD)

การศึกษานี้มีวัตถุประสงค์เพื่อพัฒนาต้นแบบระบบการบริหารจัดการงานบำรุงรักษาอัจฉริยะ (Intelligent Maintenance System:IMS) สำหรับโรงงานอุตสาหกรรมระบบอัตโนมัติ โดยประยุกต์กระบวนการค้นหาในปริภูมิสถานะ (State Space Search) เพื่อเพิ่มประสิทธิภาพการวางแผนบำรุงรักษา งานวิจัยใช้กรณีศึกษาจากโรงงานผลิตสายไฟฟ้าในประเทศไทย ซึ่งมีเครื่องจักรอัตโนมัติมากกว่า 20 เครื่องและอะไหล่มากกว่า 3,000 รายการต่อเครื่องจักร ระเบียบวิธีวิจัยใช้แนวทางแบบผสมผสาน (Mixed-method) ด้วยการสัมภาษณ์เชิงลึกและการสำรวจเชิงปริมาณเพื่อศึกษาปัจจัยที่มีผลต่อการยอมรับระบบการบริหารจัดการงานบำรุงรักษาอัจฉริยะตามกรอบแนวคิดแบบจำลองการยอมรับเทคโนโลยี (Technology Acceptance Model: TAM) และการประเมินความเป็นไปได้ทางธุรกิจด้วยกรอบ (Business Model Canvas:BMC) พร้อมทั้งพัฒนาโปรแกรมต้นแบบด้วยภาษา Python เพื่อจำลองการวางแผนการบำรุงรักษาอัจฉริยะด้วยการทดสอบทั้งอัลกอริทึมการค้นหาแบบไม่รู้ข้อมูล (Uninformed Search) และแบบรู้ข้อมูล (Informed Search) เพื่อเปรียบเทียบประสิทธิภาพในการค้นหา ผลการวิจัยพบว่าการประยุกต์ใช้การค้นหาในปริภูมิสถานะสามารถระบุช่วงเวลาบำรุงรักษาที่เหมาะสม โดยพิจารณาจากต้นทุนการบำรุงรักษา อายุคงเหลือของอะไหล่ และค่าความเสี่ยง อีกทั้งระบบยังสามารถจำลองสถานการณ์บำรุงรักษาในเดือนที่กำหนด งบประมาณต่อเดือน ปรับเปลียนอายุการใช้งานคงเหลือของอะไหล่ รวมถึงจำลองการชำรุดของอะไหล่เพื่อให้การวางแผนบำรุงรักษามีประสิทธิภาพสูงกว่าวิธีการบำรุงรักษาตามรอบแบบเดิม ข้อเสนอจากการวิจัยชี้ให้เห็นถึงศักยภาพในการพัฒนาระบบการบริหารจัดการงานบำรุงรักษาอัจฉริยะเพื่อใช้งานเชิงพาณิชย์ และต่อยอดสู่กลุ่มอุตสาหกรรมอื่น ตลอดจนการพัฒนาอัลกอริทึมขั้นสูงเพิ่มเติมเพื่อเพิ่มความฉลาดของระบบให้สอดคล้องกับการเปลี่ยนแปลงของเทคโนโลยีและอุตสาหกรรมในอนาคต

Inclusive-Classroom Simulation Using Immersive Vr Technology : A Training Tool For Classroom Management With Asd Students, Jakkarin Thepvong

Chulalongkorn University Theses and Dissertations (Chula ETD)

This study developed and evaluated the Inclusive Classroom Simulation (ICS), an immersive virtual reality (IVR) tool designed to improve pre-service teachers’ self-efficacy and attitudes toward managing inclusive classrooms with students on the autism spectrum. Using mixed-methods approach, including expert interviews, prototype development, usability testing, and a pre-post VR intervention, the study engaged pre-service teachers in realistic classroom scenarios that replicated ASD-related disruptive behaviors. Findings indicate that high sense of agency enchances classroom-management, self-efficacy and attitudes toward inclusive practices. Qualitative results further support the tool’s authenticity, usability, and potential for skill transfer to real-world teaching. The research expands VR-based teacher training …

An Empirical Study Of Immersive Technology Using Desktop Augmented Reality Software For Primary School In Thailand, Orakarn Laoharutanun

Chulalongkorn University Theses and Dissertations (Chula ETD)

This research investigates learner engagement and reuse intention in immersive learning environments through the development and evaluation of a Desktop Augmented Reality (Desktop AR) application designed for primary school students in Thailand. Grounded in the 5E instructional model and the immersive engagement framework, the study identifies four key experiential factors—presence, embodiment, enjoyment, and novelty—that influence engagement and reuse intention in immersive learning. A multi-phase mixed-method design was employed. Phase I developed and tested a theoretical model using structural equation modelling with primary students aged 11 (Pratom6). Phase II involved designing a Desktop AR learning application, followed by expert validation of …