2016-March-14-Railroad Museum Heritage Day,
2016
East Tennessee State University
2016-March-14-Railroad Museum Heritage Day, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
2016-March-14-Trenton Fines,
2016
East Tennessee State University
2016-March-14-Trenton Fines, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
Understanding The Impact Of Information Quality On Customer Relationship Management,
2016
Kennesaw State University
Understanding The Impact Of Information Quality On Customer Relationship Management, Dana Eckerle Harrison
Doctor of Business Administration Dissertations
Information represents a valuable firm resource. The quality of this resource can benefit or adversely impact social and/or economic outcomes within the organization. Previous studies predominately establish that a global measure of information quality has a positive relationship with the success of technology adoption. But there is limited understanding of the impact of information quality on outcomes other than technology adoption.
This study investigates the multi-dimensional aspect of information quality and advances the proposition that it acts as a strategic success factor to customer relationship performance. Specifically, this study explores information as a resource for the firm and suggests that …
Omni-Channel Research Framework In The Context Of Personal Selling And Sales Management: A Review And Research Extensions,
2016
University of Nebraska at Omaha
Omni-Channel Research Framework In The Context Of Personal Selling And Sales Management: A Review And Research Extensions, Shannon Cummins, James W. Peltier, Andrea Dixon
Marketing & Entrepreneurship Faculty Publications
Purpose
This paper aims to develop an omni-channel framework in the context of sales and sales management related to six areas: sales contexts, impact of technology, stages in the sales process, impact on relationships, impact on firm performance and the role of various communication tools and platforms. The paper also offers future reach needs in each of these areas.
Design/methodology/approach
Literature review and research needs development.
Findings
Research in omni-channel marketing in the context of sales and sales management is virtually silent. The authors identify key research gaps and offer recommended future research opportunities.
Originality/value
To date, little research in …
2016-March-14-Echosmith Concert,
2016
East Tennessee State University
2016-March-14-Echosmith Concert, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
2016-March-14-Intermountain Brain Injury Conference,
2016
East Tennessee State University
2016-March-14-Intermountain Brain Injury Conference, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
2016-March-14-Ovarian Cancer Research,
2016
East Tennessee State University
2016-March-14-Ovarian Cancer Research, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
2016-March-11-Killmeyer Talk,
2016
East Tennessee State University
2016-March-11-Killmeyer Talk, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
2016-March-10-Embers,
2016
East Tennessee State University
2016-March-10-Embers, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
2016-March-10-Acl Spring Classes,
2016
East Tennessee State University
2016-March-10-Acl Spring Classes, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
2016-March-10-Bucsworth Imc Seminar,
2016
East Tennessee State University
2016-March-10-Bucsworth Imc Seminar, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
2016-March-10-Henderson Talk,
2016
East Tennessee State University
2016-March-10-Henderson Talk, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
2016-March-09-Rhat Event,
2016
East Tennessee State University
2016-March-09-Rhat Event, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
2016-March-08-Tour De France Cooking,
2016
East Tennessee State University
2016-March-08-Tour De France Cooking, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
2016-March-07-Meng Zhang,
2016
East Tennessee State University
2016-March-07-Meng Zhang, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
2016-March-07-Push Physical Theatre,
2016
East Tennessee State University
2016-March-07-Push Physical Theatre, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
2016-March-07-Shayla Atkins,
2016
East Tennessee State University
2016-March-07-Shayla Atkins, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
2016-March-04-Leading Voices Lecture,
2016
East Tennessee State University
2016-March-04-Leading Voices Lecture, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
2016-March-03-Eaglecam Update,
2016
East Tennessee State University
2016-March-03-Eaglecam Update, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
2016-March-03-Outstanding Dean,
2016
East Tennessee State University
2016-March-03-Outstanding Dean, University Marketing And Communications, East Tennessee State University
ETSU News
No abstract provided.
