Management Information Systems Commons^™

Designing A Comprehensive Framework For E-Government Implementation Success With A Special View Of The Case Of Saudi Arabia, Mohammed Alsaigh

Theses and Dissertations

As a result of the increasing development in the field of Information Systems (IS) in the last decades, new concepts have appeared to serve specific requirements and needs (Smith 2010; Almarabeh and AbuAli 2010). E-government is one of these concepts, which appeared in 1993 (Silva 2006) to become one of the main tools for governments around the world to enhance the services provided by governments and their agencies (Atallah 2001). Investigating the literature shows that there are common issues in all e-government implementation projects which can be summarized as follows: 1) e-government implementation projects in their nature are vast, and …

Walking The Talk Of Wall Street, Singapore Management University

Perspectives@SMU

The rules of the game on Wall Street may be ever changing but a professor of economics at Princeton University, Burton Malkiel, has held on to his views on how the game should be played for almost four decades.

Business And Data Analytics: New Innovations In The Management Of E-Commerce, Robert J. Kauffman, Jaideep Srivastava, Jamshid Vayghan

Research Collection School Of Computing and Information Systems

The success of many different kinds of e-business operations depends on data and information, and how they are used to optimize operations, drive sales and marketing, and grow the business. The ability to manage and safeguard data as a strategic asset, transform it into actionable information, and use it as a strategic differentiator is a key contributor to the success of any business operation. What makes this an even more interesting challenge is the speed at which data have been growing in recent years, due to social networking, the Internet, mobile telephony and all kinds of new technologies that create …

Decision-Making Models, Decision Support And Problem Solving, Mark R. Lehto, Fiona Fui-Hoon Nah, Ji Soo Yi

Research Collection School Of Computing and Information Systems

This chapter focuses on the broad topic of human decision making. Decision making is often viewed as a stage of human information processing because people must gather, organize, and combine information from various sources to make decisions. However, as decisions grow more complex, information processing actually becomes part of decision making, and methods of decision sup-port that help decision makers process information become of growing importance. Decision making also overlaps with problem solving. The point where decision making becomes problem solving is fuzzy, but many decisions require problem solving, and the opposite is true as well. Cognitive models of problem …

The Impact Of Ict Investments On Development Using The Capability Approach: The Case Of The Nigerian Pre-Paid Electricity Billing System, Salihu Ibrahim-Dasuki, Pamela Abbott, Armin Kashefi

The African Journal of Information Systems

Most existing ICT for development (ICT4D) literature tends to focus mainly on design, transfer and implementation issues. There is limited focus on the impact of ICT projects on development and little concrete analysis of these initiatives in terms of their long-term developmental impact. In this paper, we use Sen’s notion of capabilities as an evaluative space for ICT project assessment. We employed the freedom concepts of the capability approach to focus on the developmental impact of such projects. We based our evaluation on the Pre-paid Electricity Billing system in Nigeria. Our analysis shows that the pre-paid system failed to fully …

Does Complexity Deter Customer-Focus?, Sendil K. Ethiraj, Narayanasamy Ramasubbu, M. S. Krishnan

Research Collection School Of Computing and Information Systems

Economic models suggest that firms use a simple cost-benefit calculation to evaluate customer requests for new product features, but an extensive organizational literature shows the decision to implement innovation is more nuanced. We address this theoretical tension by studying how firms respond to customer requests for incremental product innovations, and how these responses change when the requested innovation is complex. Using large sample empirical analyses combined with detailed qualitative data drawn from interviews, we find considerable variance in the relationship between customer demands, complexity, and investments in incremental innovations. The qualitative study revealed the importance of organization structures, competitive pressures, …

An Examination Of Coordination Among Friends And Strangers From A Coordination Theory Perspective, Christopher D. Wamble

Theses

Within mobile social coordination, there is a field of study known as outeraction, the communicative processes used by people to manage future interactions. It is an important area of research because it identifies how informal interactions support complex collaboration between individuals and groups. Outeraction is primarily conducted through the interpersonal communication channels of texting, instant messaging (IM), face-to-face, and mobile phone or Skype conversations. Currently this area of research in mobile outeraction support systems is weak. It lacks a firm foundation in system building, has very few if any conceptual frameworks, and little empirical knowledge of user requirements and attitudes …

Mis 7900 Capstone: 2012 Winter Cohort List, Raj Soin College Of Business, Wright State University

Master of Information Systems Capstone Executive Summary

Available for download is a list of the 2012 Winter Cohorts, complete with student names, project titles, and faculty advisor names.

Long Live Design Science Research! .... And Remind Me Again About Whether It Is A New Research Paradigm Or A Rationale Of Last Resort For Worthwhile Research That Doesn't Fit Under Any Other Umbrella, Steven Alter

Business Analytics and Information Systems

There is broadening and increasingly unquestioned acceptance of design science research (DSR). Recently, DSR may have provided an important bridge for overcoming or bypassing artificial barriers to accepting the legitimacy of certain types of research, but in some cases it is not obvious how DSR actually contributed to the research. Perhaps it is time to retire the assumption that DSR is somehow a new and different paradigm for doing research and to move on. Recognizing that the information-systems discipline is quintessentially rooted in design, this panel examines whether we actually need DSR to legitimize research that produces interesting and valuable …

Genuinely Service-Oriented Enterprises: Using Work System Theory To See Beyond The Promise Of Efficient Software, Steven Alter

Business Analytics and Information Systems

The concept of service-oriented enterprise has great potential. Taken literally, however, it raises many issues, including practical difficulties of creating a service-oriented enterprise in the computer science sense and the huge leap from flexible IT infrastructure to an enterprise that is genuinely oriented toward providing services for customers and employees. This paper is a conceptual contribution showing how work system theory can help in seeing analysis and design issues beyond technical architectures that have dominated research to date. After summarizing background concepts related to service, service systems, and the vision of service-oriented enterprises, this paper explains how work system theory …

The Knowledge Cube: Scaffolding For A Body Of Knowledge About Information Systems, Steven Alter

Business Analytics and Information Systems

This paper answers calls for a body of knowledge (BoK) for the IS field. Its new approach for thinking about a BoK provides a path for addressing a longstanding problem in the IS discipline. The paper proposes organizing knowledge as a three dimensional "knowledge cube" that goes beyond compilations of categories of knowledge, sets of generalizations, and sets of documents. The structure of the knowledge cube is based on recognition that "work system in general" is a general case whose subordinate cases include information system in general and project in general. In turn, the special cases have their own special …

A Work System Front End For Object-Oriented Analysis And Des, Steven Alter

Business Analytics and Information Systems

This paper proposes that basic ideas from the work system theory (WST) and the work system method (WSM) might become a front end to object-oriented analysis and design (OOAD). After describing the background motivation and summarizing work system concepts, it uses a hiring system example to show how two tools from WSM can be used as a front end for OOAD, in effect, a step before creating use case diagrams. Potential benefits of this approach stem from a business-oriented question, "how can we improve this work system's performance," rather than an IT-oriented question, "how can we create an IT artifact …

Metamodel For Service Analysis And Design Based On An Operational View Of Service And Service Systems, Steven Alter

Business Analytics and Information Systems

This paper presents a metamodel that addresses service system analysis and design based on an operational view of service that traverses and integrates three essential layers, service activities, service systems, and value constellations. The metamodel's service-in-operation perspective and underlying premises diverge from a view of service systems as systems of economic exchange that has appeared a number of times in the journal Service Science.

In addition to the metamodel itself, this paper's contributions include an explanation of eight premises on which it is based plus clarifications concerning concepts such as service, service system, customer, product/service, co-production and co-creation of value, …

Use And Perceived Value Of Class Forums, Leslie Albert, Nitin Aggarwal

Faculty Publications, Information Systems & Technology

Numerous studies have illustrated the ability of online class discussion forums to support college-level student learning and performance. Yet few instructors incorporate forums into their courses. Many believe that students will fail to find value in or even use class forums or they are concerned about increasing their instructional workloads. Herein we address these concerns via a mixed-methods study of our own students' experiences with class forums.

Predicting Risk For Deer-Vehicle Collisions Using A Social Media Based Geographic Information System, G. Kent Webb

Faculty Publications, Information Systems & Technology

As an experiment investigating social media as a data source for making management decisions, photo sharing websites were searched for data on deer sightings. Data about deer density and location are important factors in decisions related to herd management and transportation safety, but such data are often limited or not available. Results indicate that when combined with simple rules, data from photo sharing websites reliably predicted the location of road segments with high risk for deer-vehicle collisions as reported by volunteers to an internet site tracking roadkill. Use of Google Maps as the GIS platform was helpful in plotting and …

Exploring The Temporal Nature Of Sociomateriality From A Work System Perspective, Steven Alter

Business Analytics and Information Systems

This paper uses work system theory (WST) to explore the temporal nature of sociomateriality. It summarizes concepts related to WST and sociomateriality, and notes sociomaterial aspects of WST. It uses static and dynamic views of a work system toexamine six examples that can be classified in one of three time frames, minutes-to-hours, days-to-weeks, and months-to years. The result is a straightforward interpretation of systems and related events across all of the time frames, which exhibit different types of phenomena related to adaptations, workarounds, emergence of informal work patterns, and sequences of formal projects. After approaching sociomateriality from a perspective not …

The Impacts Of Personality Traits And Goal Commitment On Employees' Job Satisfaction, Wai Kwan (Elaine) Lau

Accounting Faculty Research

The present research investigates the effects of personality traits, such as self-efficacy and locus of control, on job satisfaction. It also examines the mediating impact of goal commitment on relationships between personality and job satisfaction. The results indicate that both self-efficacy and locus of control are positively associated with goal commitment. In addition, locus of control is found positively related to job satisfaction. However, self-efficacy does not have the same positive relationship with job satisfaction. The study further confirms the mediating effect of goal commitment on relationships between personality traits and job satisfaction.

Wisdom From Warren Buffett, Todd A. Finkle, Paul F. Buller

Management Information Systems Faculty Scholarship

This article documents a trip that was made by students from a U.S. University to visit Warren Buffett, a chairman and CEO of Berkshire Hathaway and the third richest man in the world at his Global Headquarters in Omaha, Nebraska. Every year, Buffet invites students from a select number of schools to Omaha to visit with him. In 2011, students from Gonzaga University were fortunate to be invited by Buffet based on new products that they created in an entrepreneurship course. This article discusses the strategy that this university used to get invited to visit Buffet, the activities that occurred …

Exclusive Channels And Revenue Sharing In A Complementary Goods Market, Gangshu (George) Cai, Yue Dai, Sean X. Zhou

Information Systems and Analytics

This paper evaluates the joint impact of exclusive channels and revenue sharing on suppliers and retailers in a hybrid duopoly common retailer and exclusive channel model. The model bridges the gap in the literature on hybrid multichannel supply chains with bilateral complementary products and services with or without revenue sharing. The analysis indicates that, without revenue sharing, the suppliers are reluctant to form exclusive deals with the retailers; thus, no equilibrium results. With revenue sharing from the retailers to the suppliers, it can be an equilibrium strategy for the suppliers and retailers to form exclusive deals. Bargaining solutions are provided …

Using The Work System Method With Freshman Information System Students, Steven Alter

Business Analytics and Information Systems

To date, the use of the work system method in information systems curricula has demonstrated that postgraduate students can benefit from this approach when examining a business situation involving an information system. To contrast the experiences of post-graduate students with work experiences, in this paper we report on use of a simplified version of the Work System Method in a freshman Information Systems course and study how students without work or technical knowl-edge performed when analyzing IT-reliant work systems in business settings. We reflect on an introductory information systems course that included a work system analysis assignment, and we examine …