Management Information Systems Commons^™

The Impact Of A Secondary Market On A Consumer's Intention To Buy New Video Games, Nicole Forsgen-Velasquez

Data Analytics & Information Systems Faculty Publications

The secondary market for video game purchases is a multi-billion dollar industry that some believe is unfair to video game developers. Using the Theory of Reasoned Action (TRA), we investigated user attitudes and subjective norms and their affect on a consumer’s intention to buy new video games. While TRA has been used to study purchase intentions of material goods and digital goods, our study extends this work to investigate video games, which have both a physical and digital component. Based on a survey of 118 undergraduate students, two of the hypothesized relationships are significant predictors of intention to purchase: previous …

Forensic Disciplines For Objective Global Strategic Analysis, Dale H. Shao, Lawrence P. Shao, Ralph E. Mckinney Jr.

Management Faculty Research

The global nature of investing requires a thorough analysis of the firm to determine the strategic viability of the firm for investment purposes. In addition, businesses are being held more accountable for the statements they make and the actions they take concerning their business. Several forensic disciplines have recently emerged that may supply subjective and objective data that can assist investors in making their final investment decisions and determining if ongoing businesses are truly doing what is in the best interest of their shareholders. Another factor influencing the increase forensic analyses of national and multinational corporations is the increase in …

Consolidating Findings From Business Process Change Case Studies Using System Dynamics: The Example Of Employee Morale, Zuzana Kristekova, Marlen Christin Jurisch, Michael Schermann, Helmut Krcmar

Information Systems and Analytics

In this paper, we explore system dynamics as a useful approach to consolidate findings from case studies on business process change (BPC) projects. We compile data from 65 BPC case studies to develop a system dynamics simulation model that helps us to investigate ‘employee morale’ as an important construct in BPC projects. We show that such simulation models consolidate the complex and often non-linear findings from BPC case studies in a way that makes it available to discourse among researchers, lecturers and students as well as BPC professionals. Thus, this paper contributes to knowledge management and learning by suggesting system …

The Struggle For 'Appropriateness'-New Sources Of (Techno-) Stress, Stefan Schellhammer, Russell Haines, Stefan Klein

Information Technology & Decision Sciences Faculty Publications

Information and communication technologies are employed in every aspect of contemporary life. Facilitated by ICT, many innovations in the organization of work have taken hold. The effects of these developments on the quality of life are disputed. By referring to the phenomenon of ‘technostress,’ scholars’ caution against potentially harmful effects of ICT on workers’ health. This relatively new line of research roots the sources of stress for the individual in features of ICT. The present paper is motivated by the observation that ICT is also rooted in social relations. The way it is used is heavily influenced by social norms …

The Information Technology Workforce: A Comparision Of Critical Skills Of Clients And Service Providers, Stephen Hawk, Kate M. Kaiser, Tim Goles, Christine V. Bullen

Business Faculty Publications

In this article the authors explore similarities and differences in skill needs of IT service providers and the firms that providers service (clients). The results show that providers and clients are more similar than different with regard to desired skills. Client firms emphasize technical skills for new hires more than providers do despite saying that these are the skills they would outsource to providers. The results have implications for organizations’ recruiting and retention, for individuals’ career development, and for educational programs.

Responding To State Sales Tax Laws For Online Retailers - A Case Study Of Amazon And The States, Ross Malaga

Department of Information Management and Business Analytics Faculty Scholarship and Creative Works

As state budgets have come under increasing pressure, many states have enacted so called "Amazon taxes" that seek to have large online retailers collect state sales tax. States are attempting to expand the concept of nexus to include marketing affiliates and corporate subsidiaries. Amazon and other large retailers have reacted in different ways depending on the state and the specific legislation. This paper discusses the potential impact of these new laws and how both states and online retailers have dealt with the issues involved.

Systems Dynamics Modeling For Collaboration And Information Sharing On Supply Chain Performance And Value Creation, Frank Lin, Conrad Shayo

Journal of International Technology and Information Management

Collaborations among various parties of the supply chain system are becoming more important in improving performance and creating value. Information sharing plays a vital role in supply chain management. This study proposes a general model for identifying interrelationships among information sharing, collaboration and supply chain performance. Then a systems dynamics approach is used to examine how information sharing and collaboration influence supply chain performance and value creation.

Corporate Compliance Issues In Managing Supply Chains In The Environmental-Friendly 21 St Century, Linda C. Gordon, David S. Kung

Journal of International Technology and Information Management

Recent economic crisis has alerted citizens around the world about the behavioral patterns of corporations that were not in lined with the expectations of the local citizens. These events has re-emerged the global conversations of the responsibilities of corporations that are beyond the conventional wisdom of financial accomplishments. Traditionally, corporations have been in tuned with financial goals and awareness of necessity of Corporate Compliance efforts operationally along their Supply Chains. The recent addition of Social Responsibilities has certainly complicated corporate strategies in varied magnitude. At times, it introduced un- welcomed uncertainty in terms of expectations. The focus of this research …

Public Use Of An Online Advanced Traveler Guidance Information System: Trust In The E-Service And The Agency, Richard Burkhard, Benjamin Schooley

Journal of International Technology and Information Management

Public transit system web sites have become a tool of choice for many citizens to obtain transit route information and to assist with trip planning. For many of these citizens, the web interface has become the only method of communication with the public service agency and the primary method of obtaining information about transit services. This model-based, multi-method study analyzes of data from more than 450 survey respondents and 155 focus group participants, seeks to understand the end user citizen trust experience in their interaction with e-government transit web sites. Results of this e-service study provide useful insights into how …

Ancillary Service Capacity Optimization For Both Electric Power Suppliers And Independent System Operator, Lijian Chen, Dengfeng Sun, Guang Li

MIS/OM/DS Faculty Publications

Ancillary Services (AS) in electric power industry are critical to support the transmission of energy from generators to load demands while maintaining reliable operation of transmission systems in accordance with good utility practice. The ancillary services are procured by the independent system operator (ISO) through a process called the market clearing process which can be modeled by the partial equilibrium from the ends of ISO. There are two capacity optimization problems for both Market participants (MP) and Independent System Operator (ISO). For a market participant, the firm needs to determine the capacity allocation plan for various AS to pursue operating …

Irish Cios’ Influence On Technology Innovation And It-Business Alignment, Harvey Enns, Joseph J. Mcdonagh

MIS/OM/DS Faculty Publications

Technology is the driving force behind many of today’s new products, services, and cost-cutting measures. However, there are gaps in our understanding about how technological innovation is fostered and nurtured in organizations.

Part of the answer is to examine how Chief Information Officers (CIOs) exercise influence regarding technological innovation in organizations. This is particularly important since the CIO is the head of technology in organizations, an important source of technological innovation. This article draws on an established executive influence framework to demonstrate how Irish CIOs are able to solidify Information Technology’s (IT’s) contribution to technological innovation via relational means. Most …

Transformational Leadership In China: The Role Of Trust And Harmony, Wai Kwan (Elaine) Lau

Management Faculty Research

Transformational leadership attracted a significant amount of scholarly attention in the past few decades. This study is designed to develop an effective transformational leadership model that works in the Chinese context. A model is proposed to clarify the mediating effects of trust and harmony on the relationship between transformational leadership and its effectiveness. The model provides a new perspective on leadership in the Chinese context that is ignored in the Western leadership literature. It also offers a clearer understanding of how best transformational leadership practice combines with traditional Chinese wisdom to do a better job in accounting for the leader-follower …

Establishing A Foundation For Automated Human Credibility Screening, Jay F. Nunamaker Jr, Judee K. Burgoon, Nathan W. Twyman, Jeffrey Gainer Proudfoot, Ryan M. Schuetzler, Justin Scott Giboney

Faculty Publications

Automated human credibility screening is an emerging research area that has potential for high impact in fields as diverse as homeland security and accounting fraud detection. Systems that conduct interviews and make credibility judgments can provide objectivity, improved accuracy, and greater reliability to credibility assessment practices, need to be built. This study establishes a foundation for developing automated systems for human credibility screening

Unpacking The Privacy Paradox: Irrational Decision-Making Within The Privacy Calculus, David W. Wilson, Joseph S. Valacich

Faculty Publications

Understanding privacy is important to individuals and organizations. This research in progress develops a theoretical model that incorporates both actual disclosure behavior and the potential for irrational behavior induced by overriding situational factors presented at the time of the privacy disclosure decision. Actual disclosure behavior is seldom measured in privacy research, and most prior work has assumed the disclosure decision to be a fully rational one. This research challenges that assumption, and the eventual completion of the project will contribute uniquely to our understanding of the privacy calculus in online transactions.

Rethinking Sustained Competitive Advantage From Human Capital, Benjamin Campbell, Russell Coff, David Kryscynski

Faculty Publications

The strategy literature often emphasizes firm-specific human capital as a source of competitive advantage based on the assumption that it constrains employee mobility. This paper first identifies three boundary conditions that limit the applicability of this logic. It then offers a more comprehensive framework of human capital-based advantage that explores both demand- and supply-side mobility constraints. The critical insight is that these mobility constraints have more explanatory power than the firm-specificity of human capital.

Using An Elaboration Likelihood Approach To Better Understand The Persuasiveness Of Website Privacy Assurance Cues For Online Consumers, Paul Benjamin Lowry, Gregory D. Moody, Anthony Vance, Matthew Jensen, Jeffrey L. Jenkins, Taylor Michael Wells

Faculty Publications

Privacy concerns can greatly hinder consumers’ intentions to interact with a website. The success of a website therefore depends on its ability to improve consumers’ perceptions of privacy assurance. Seals and assurance statements are mechanisms often used to increase this assurance; however, the findings of the extant literature regarding the effectiveness of these tools are mixed. We propose a model based on the elaboration likelihood model (ELM) that explains conditions under which privacy assurance is more or less effective, clarifying the contradictory findings in previous literature. We test our model in a free-simulation online experiment, and the results of the …

Understanding Information Systems Continuance For Information-Oriented Mobile Applications, Leida Chen, Thomas O. Meservy, Mark Gillenson

Faculty Publications

Consumers’ use of mobile data applications is expected to rise significantly in the next few years. While user acceptance and adoption of mobile applications have received growing interest from IS researchers, only a paucity of studies have focused on user continuance behaviors in the mobile commerce context. Studying the IS continuance behavior of 147 registered users of an information-oriented mobile application, this research extends the general model of IS continuance to include a number of explanatory antecedents: information quality, system quality, process quality, and hedonic value. The enhanced framework makes a significant contribution to the theory of IS continuance intention, …

Using Business Intelligence For Operational Decision-Making In Call Centers, Eric Kyper, Michael Douglas, Roger Blake

Management Science and Information Systems Faculty Publication Series

This paper proposes an operational business intelligence system to help achieve operational excellence in insurance call centers. We apply a decision tree based solution to collected data using a sliding window approach. Our solution provides two distinct advantages to call center managers. First, the decision trees allow managers to recognize key factors and the role they play in determining service levels. Second, our sliding window approach allows managers to see the effects on service levels of resource reallocation. Collected data from a large U.S. insurance company is analyzed. Initial results provide good insight into factors affecting this firm’s call center …

Technology Assimilation Across The Value Chain: An Empirical Study Of Small And Medium-Sized Enterprises, Pratyush Bharati, Abhijit Chaudhury

Management Science and Information Systems Faculty Publication Series

No abstract provided.

Isscm Graduating Cohort, 2012, Raj Soin College Of Business, Wright State University

ISSCM Master Cohort Posters

Poster congratulating the 2012 Graduating Cohort from the Master of Information Systems and the Master of Science in Logistics and Supply Chain Management Programs.