Management Information Systems Commons^™

Shopping Preference: A Comparative Study Of American And Taiwanese Perceptions, Chuleeporn Changchit, Robert Cutshall, Tzong-Ru Lee

Journal of International Technology and Information Management

With a growing number of households turning towards the Internet and the world of e-commerce to shop, invest, make payments, and do online banking, it is crucial for online businesses to understand why some consumers prefer online shopping and some prefer shopping at a physical store. It is also important to investigate further whether their shopping preference is influenced by culture. This study aims at comparing the shopping preference between the consumers in the U.S. and in Taiwan. Three hundred and seventy-two (372) Americans and three hundred twenty- six (326) Taiwanese participated in this study. Five factors of shopping perception, …

Value Of Online Social Networks From The Perspective Of The User, A.J. Gilbert Silvius, Ruta Kavaliauskaite

Journal of International Technology and Information Management

This paper reports a study on the willingness to pay for the services of online social networks (OSNs). The relevancy of the question is derived from indications that these OSNs are considering charging their users for more advanced services in order to develop from the advertisement-based business model. The value of these OSNs has been studied mainly from the perspective of the advertiser. This paper reports a study into the value of OSNs from the user perspective. More specifically, the study investigated the willingness to pay for the use of the OSNs Facebook, Twitter and LinkedIn, and the factors influencing …

An Empirical Application Of Delone And Mclean Model In Evaluating Decision Support System In The Banking Sector Of Oman, Anu Manchanda, Saurabh Mukherjee

Journal of International Technology and Information Management

Banks are investing a huge amount on information systems to provide fast services to their customers and to stay competitive. Therefore it becomes necessary to measure the success of these systems. The main objective of this study is to assess the applicability of DeLone and McLean model of information systems in evaluating decision support system in the banking sector of Oman and to check the relationship among variables of the model. In order to achieve the objectives, data was collected from the managers and assistant managers using decision support system in the banks of Oman. Hypotheses were tested using correlation …

Technology Adoption: Issues And Challenges In Information Technology Adoption In Emerging Economies, Samuel A. Ejiaku

Journal of International Technology and Information Management

Recognizing the need, effect and importance of Information Technology (IT) in any society, this study explored some of the challenges in the transfer and adoption of IT in developing countries. In Advanced countries, IT has generally revolutionized all facets of life, including technology, business, education and the global economy. Developing countries have not fully participated in this global revolution. This paper discusses some of the challenges that developing countries and donor countries encounter in the transfer and adoption of IT in developing countries. Some of these challenges include government policies, infrastructure, training, and culture of the recipient countries. The study …

The Influence Of Cognitive Trust And Familiarity On Adoption And Continued Use Of Smartphones: An Empirical Analysis, Efosa C. Idemudia, Mahesh S. Raisinghani

Journal of International Technology and Information Management

In the information-driven and application rich environment of smartphones, power is closer to the user than ever before and it has the potential of helping them become more effective and efficient. Smartphones have become increasingly important for companies to create strategic opportunities and competitive advantage by adding value for its stakeholders and improving efficiency. Technological advances in smartphones have led to increased mobile applications and implications for theory and practice since they create strategic opportunities and competitive advantage by adding value for customers and improving efficiency through the use of mobile technologies. Understanding the factors that influence the continuance in …

Using Measures Of Risk Perception To Predict Information Security Behavior: Insights From Electroencephalography (Eeg), Anthony Vance, Bonnie Anderson, C. Brock Kirwan, David Eargle

Faculty Publications

Users' perceptions of risks have important implications for information security, as the actions of individual users can compromise entire systems. Therefore, there is a critical need to understand how users perceive and respond to information security risks. Previous research on perceptions of information security risk has chiefly relied on self-reported measures. Although these studies are valuable, risk perceptions are often associated with feelings—such as fear or doubt—that are difficult to measure accurately using survey instruments. Additionally, it is unclear how these self-reported measures map to actual security behavior. This paper contributes by demonstrating that risk-taking behavior is effectively predicted using …

Communication And Effectiveness In A Us Nursing Home Quality-Improvement Collaborative, Priscilla Arling, Kathleen Abrahamson, Edward J. Miech, Thomas S. Inui, Greg Arling

Scholarship and Professional Work - Business

In this study, we explored the relationship between changes in resident health outcomes, practitioner communication patterns, and practitioner perceptions of group effectiveness within a quality-improvement collaborative of nursing home clinicians. Survey and interview data were collected from nursing home clinicians participating in a quality-improvement collaborative. Quality-improvement outcomes were evaluated using US Federal and State minimum dataset measures. Models were specified evaluating the relationships between resident outcomes, staff perceptions of communication patterns, and staff perceptions of collaborative effectiveness. Interview data provided deeper understanding of the quantitative findings. Reductions in fall rates were highest in facilities where respondents experienced the highest levels …

Uncovering The Nuances Of Referral Hiring: How Referrer Characteristics Affect Referral Hires’ Performance And Likelihood Of Voluntary Turnover, Jenna R. Pieper

Department of Management: Faculty Publications

The literature on employee referral hiring gives little attention to referrers. Synthesizing two theories in the literature (the better match and social enrichment accounts), through the lens of social resources theory, I provide a conceptual and empirical breakdown of the effects of referrer quality (referrer performance at hire and referrer tenure at hire) and post-hire accessibility (referrer employment and referrer-referral hire job congruence) on referral hire performance and likelihood of voluntary turnover. I tested my hypotheses with longitudinal data from 386 referrer-referral hire pairs at the same job level in a U.S. call center over a 2-year period. Across analyses …

Two Stage Procurement Processes With Competitive Suppliers And Uncertain Supplier Quality, Yue Jin, Jennifer K. Ryan, Walter Yund

Department of Supply Chain Management and Analytics: Faculty Publications

This paper considers a sourcing problem faced by a manufacturer who outsources the manufacturing of a product to one of several competing suppliers, whose cost and quality capabilities are unknown. We consider a two-stage sourcing process in which the first stage is the qualification stage, while the second stage is the supplier selection stage. In the first stage, the manufacturer exerts effort to learn about the quality level of each of the suppliers and then must determine the set of qualified suppliers, subject to some tolerance for error. In the second stage, the manufacturer runs a price-only procurement auction, in …

An Evaluation Of Perceived Safety Of Free Software: The Brafs Model, Will Pepper

Electronic Theses and Dissertations

This dissertation explores the perceived safety of free software and its relationship with the intention to use this technology in a business setting. The newly created construct of perceived safety is developed out of the theory of planned behavior. It is researched, scrutinized, and refined according to academic guidelines and two different environmental settings. The constructs that impact perceived safety and its relationship with intention to use consist of technology perceived risk, technology trusting beliefs, expected financial utility, and perceived adverse impact on professional reputation. Each construct consists of multiple operationalized elements. To explore this empirically, beneficial and risk measurements …

Investigating The Effect Of Insurance Fraud On Mouse Usage In Human-Computer Interactions, Martin Hibbeln, Jeffrey L. Jenkins, Christoph Schneider, Joseph S. Valacich, Markus Weinmann

Faculty Publications

The completion of online forms is the catalyst for many business and governmental processes. However, providing fraudulent information in such forms is pervasive, resulting in costly consequences for organizations and society. Furthermore, detecting fraudulent responses in online forms is often very difficult, time consuming, and expensive. This research proposes that analyzing users’ mouse movements may reveal when a person is being fraudulent. Namely, based on neuroscience and deception theory, the paper explains how deception may influence hand movements captured via the computer mouse. In an insurance fraud context, a study is conducted to explore these proposed relationships. The results suggest …

Implementing Web 2 Technologies For Sacm Cultural And Social Affairs Department, Abdullah Abomalik

Master of Information Systems Capstone Executive Summary

The purpose of this capstone project is to recognize the benefits of WEB 2 technology at Saudi Arabian Cultural Mission (SACM) from the implementing of information technology.

Isupport At Kettering Health Network Support Center, Brandon Harris

Master of Information Systems Capstone Executive Summary

Over the past three years Kettering Health Network has transformed their business workflow from traditional paper records to an electronic world of patient data. Despite the efforts to use technology as an enabler for healthcare success, technology improvements have led to in efficiencies as the adoption of state of the art technology has created a higher IT issue tickets. The purpose of this capstone was to improve the Footprints issue ticket volume handled by the Support Center by providing faster response times through providing efficient ways for end users to create Footprints issue tickets.

System Analysis And Design At Good Neighbor, Alex Mathew

Master of Information Systems Capstone Executive Summary

The purpose of this capstone was to provide complete documentation for Good Neighbor House (GNH) system analysis, system design, and implementation plan. The main emphasis of system analysis is to understand the specific needs in order to develop two modules for dental and vision to the existing Wright State HIEx system.

Atb Information Tracking System, Therese Watkins

Master of Information Systems Capstone Executive Summary

Lincoln College of Technology currently enrolls students who have not obtained their high school diploma or GED. These students are referred to as Ability to Benefit (ATB) students and are under increased scrutiny and governance from the federal government while enrolled in a college program. This project recommended that Lincoln College of Technology’s Dayton Campus adopt an ATB Student Database.

Rethinking Fs-Isac: An It Security Information Sharing Model For The Financial Services Sector, Charles Liu, Humayun Zafar, Yoris A. Au

Faculty Articles

This study examines a critical incentive alignment issue facing FS-ISAC (the information sharing alliance in the financial services industry). Failure to encourage members to share their IT security-related information has seriously undermined the founding rationale of FS-ISAC. Our analysis shows that many information sharing alliances’ membership policies are plagued with the incentive misalignment issue and may result in a “free-riding” or “no information sharing” equilibrium. To address this issue, we propose a new information sharing membership policy that incorporates an insurance option and show that the proposed policy can align members’ incentives and lead to a socially optimal outcome. Moreover, …

Information Systems User Competency: A Conceptual Foundation, Brenda Eschenbrenner, Fiona Fui-Hoon Nah

Business and Information Technology Faculty Research & Creative Works

Research has identified a variety of factors that influence people's intentions to use IS and their degree of IS use. However, what has not been well understood are the characteristics of competent IS users who are proficient in using IS and are able to achieve quality IS usage. Considering that improving IS users' abilities to more efficiently and effectively use IS has always been and remains a challenge, research that provides a comprehensive view of the characteristics associated with competent IS users is warranted. This paper addresses this research question by proposing a conceptual foundation for IS user competency. Based …

Developing A Method For Measuring "Working Out Loud", Dennis E. Pearce

Theses and Dissertations--Finance and Quantitative Methods

Enterprise social network software platforms (ESNs) are increasingly being deployed in firms across almost every industry as a means of fostering employee collaboration. Although benefits in increased productivity, innovation, and employee engagement are highly touted, there is a high failure rate of these deployments. This often occurs because (1) there is a misapplied focus on technology adoption rather than adoption of the employee behaviors that are ultimately required to obtain those benefits, and (2) it is unclear what those behaviors are and how to measure them.

“Working Out Loud” is one possible framework for understanding and measuring the behaviors necessary …

How Do Consumers Use Social Shopping Websites? The Impact Of Social Endorsements, Pei Xu

Theses and Dissertations--Business Administration

Social endorsements are user-generated endorsements of products or services, such as “likes” and personal collections, in an online social platform. We examine the effect of prior social endorsements on subsequent users’ tendency to endorse or examine a product in a social shopping context, where a social platform connect consumers and enable a collaborative shopping experience. This research consists of two parts. In part I, we identify two ways prior social endorsements can affect subsequent user behavior: as a crowd endorsement, which is an aggregate number of endorsements a product receives for anyone who comes across the product, and as …

The Impacts Of Trust And Feelings On Knowledge Sharing Among Chinese Employees, Michael J. Zhang

New England Journal of Entrepreneurship

This article examines the differential effects of two types of trust (affect based and cognition based) and two types of feelings (ganqing and jiaoqing) on different knowledge-sharing processes (seeking, transfer, and adoption) among Chinese employees. The influences of these different types of trust and feelings on Chinese employees’ propensities to seek, transfer, and adopt explicit and tacit knowledge are also analyzed and discussed. The analysis shows affect-based trust increases knowledge transfer, while cognition-based trust is more important to knowledge seeking and adoption. Affect-based trust alone can facilitate the different processes of sharing explicit knowledge. Effective sharing of tacit knowledge, on …