Management Information Systems Commons^™

The Buck Stops There: The Impact Of Perceived Accountability And Control On The Intention To Delegate To Software Agents, Nathan Stout, Alan R. Dennis, Taylor M. Wells

Faculty Publications

Software agents with the ability to recommend actions, aid decision-making, and actually make decisions are becoming increasingly common. In many situations, users now choose whether or not to delegate tasks to these agents. While some research has examined software agents, relatively little is known about the factors that influence the intention to delegate decisions to them. An experiment was used to examine the influence of perceived accountability, extent of control, and trust in the agent on the intention to delegate a travel arrangement decision. Users were more likely to delegate to agents that gave them greater control by requiring them …

Users Aren’T (Necessarily) Lazy: Using Neurois To Explain Habituation To Security Warnings, Bonnie Brinton Anderson, Anthony Vance, Brock Kirwan, David Eargle, Seth Howard

Faculty Publications

Warning messages are one of the last lines of defense in information security, and are fundamental to users’ security interactions with technology. Unfortunately, research shows that users routinely ignore security warnings. A key contributor to this disregard is habituation, the diminishing of attention through frequent exposure. However, previous research has examined habituation indirectly by observing its influence on security behavior, rather than measuring habituation itself.

We contribute by using functional magnetic resonance imaging (fMRI) to directly observe habituation as it occurs in the brain. Our results show that with repeated exposure to warnings, neural activity in the visual processing centers …

Exploring Configurations Of Affordances: The Case Of Software Development, Aron Lindberg, James Gaskin, Nicholas Berente, Kalle Lyytinen

Faculty Publications

Affordances have been increasingly used in the information systems literature to account for the usage and effects of information technology. However, a review of the literature shows that the construct has remained nebulously defined, rarely used in anything but singular forms and with little consideration of context. This has resulted in a lack of cumulative research on affordances. We propose that affordances need to be considered not only individually, but also as configurations of multiple affordances. Through a sociomaterial sequence analysis of two software development teams – one waterfall and one agile - we build a framework for the study …

The Effects Of Social Networking Site (Sns) Use On College Students’ Friendship And Well-Being, Jin-Liang Wang, Linda A. Jackson, James Gaskin, Hai-Zhen Wang

Faculty Publications

The present study was conducted with two goals in mind: (1) to examine the influence of using different types of SNS use on users’ well-being, and (2) to examine the mediating roles of online self-disclosure and friendship quality in the relationship between types of SNS use and well-being. Participants were from two large 4-year undergraduate universities in Southwestern China. The study was conducted during Spring semester, 2013, using advertisements that described the nature of the research and indicated that compensation for participation was U10 (about $1.5 U.S.). Of the 402 students approached, 337 completed the survey (i.e., response rate was …

Diocletian’S Victory Column: Megethos And The Rhetoric Of Spectacular Disruption, Jonathan Mark Balzotti, Richard Benjamin Crosby

Faculty Publications

This essay explores how the powerful system of cultural references in the architecture of Alexandria is disrupted by Roman visual rhetoric. Specifically, the essay closely analyzes Diocletian’s Victory Column, a monument to the third-century Roman ruler who put down an Alexandrian uprising. The authors argue that Rome employed a visual rhetoric of spectacular disruption as a means to insert itself into the city’s historical identity even after its siege created widespread disease and starvation. The essay builds on the substantial scholarship on public memory by describing a kind of rhetoric that poses a political, existential challenge to a reigning cultural …

Implicit And Explicit Training In The Mitigation Of Cognitive Bias Through The Use Of A Serious Game, Norah E. Dunbar, Claude H. Miller, Bradley J. Adame, Javier Elizondo, Scott N. Wilson, Brianna L. Lane, Abigail Allums Kauffman, Elena Bessarabova, Matthew L. Jensen, Sara K. Straub, Yu-Hao Lee, Judee K. Burgoon, Joseph J. Valacich, Jeffrey Jenkins, Jun Zhang

Faculty Publications

Heuristics can interfere with information processing and hinder decision-making when more systematic processes that might lead to better decisions are ignored. Based on the heuristic-systematic model (HSM) of information processing, a serious training game (called MACBETH) was designed to address and mitigate cognitive biases that interfere with the analysis of evidence and the generation of hypotheses. Two biases are the focus of this paper—fundamental attribution error and confirmation bias. The efficacy of the serious game on knowledge and mitigation of biases was examined using an experiment in which participants (N = 703) either played the MACBETH game or watched an …

How Can Substitution And Complementarity Effects Be Leveraged For Broadband Internet Services Strategy?, Gwangjae Jung, Young Soo Kim, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

With growth in mobile Internet services, the relationship between mobile and fixed broadband has become an issue in telecom firm strategy. Previous research focused on aggregate penetration for mobile and fixed broadband services. Our research analyzes the economic relationship between mobile and fixed broadband services at the household level, as a basis for how senior managers should rethink their strategy approach. Using data on broadband services subscriptions, we examine how changes that occur for mobile broadband services bandwidth (MBB) affect changes in fixed broadband bandwidth (FBB) services subscriptions, inclusive of new subscriptions - and vice versa. We explore the different …

Isscm Graduating Cohort, December 2013, Raj Soin College Of Business, Wright State University

ISSCM Master Cohort Posters

Poster congratulating the December 2013 Graduating Cohort from the Master of Science in Logistics and Supply Chain Management Program.

A Review Of Communication Tools And Techniques For Successful Ict Projects, Ernest Mnkandla

The African Journal of Information Systems

Practitioners have repeatedly mentioned that projects that lack effective communication are doomed to fail. Project communications management involves the generation, collection, and storage of information within a project. Project communication therefore provides vital ingredients for the go-no-go decisions in a project through the effective selection of the minimum essential things that can be done to share the collected information among the stakeholders. A fast growing way to manage software development projects is agile project management, whose focus is balancing between continuous releases of quality deliverables and frequently sharing project progress information. In this editorial, we advocate for research on the …

An Identification And Evaluation Of Information Security And Assurance Research Outlets, Michael Whitman, Humayun Zafar, Herbert J. Mattord

Faculty Articles

The purpose of this study is to identify and comparatively assess the quality of information security specific publishing venues. Past studies in information systems and computer science have shown that information security-focused research can be published in mainstream information systems- and computer science-centric periodicals; however no studies to date have been found that specifically compared venues focused primarily on information security. Therefore the results of this study, when combined with assessments of publishing venues from those disciplines, can provide a more comprehensive perspective on publishing opportunities for academic authors in information security. Faculty members seeking research recognition should strive to …

A Local Social Network Approach For Research Management, Xiaoyan Liu, Zhiling Guo, Zhenjiang Lin, Jian Ma

Research Collection School Of Computing and Information Systems

Traditional methods to evaluate research performance focus on citation count, quality and quantity of research output by individual researchers. These measures overlook the roles an individual plays in research collaboration, which is critical in an institutional research management environment due to the inherent interdependency among research entities. In order to address the organizational research management needs, we propose a research social network approach to better analyze local collaboration networks. For this purpose, we develop a new “collaboration supportiveness” measure to quantify an individual researcher's collaboration ability. Insights derived from this research are very helpful for managers to effectively allocate resources, …

Workforce Preparedness Of Information Systems Students: Perceptions Of Students, Alumni, And Employers, Susan Bristow

Graduate Theses and Dissertations

Employers of newly hired higher education graduates report their new workforce is not prepared. Further research was required to discover insights to the workforce readiness gap. This concurrent mixed methods study explored what competencies influenced employer's perceptions of the work-readiness of Information Systems (ISYS) undergraduate students and discovered ISYS graduates' and current ISYS students' perceptions of their work-readiness. Participants consisted of a convenience sample including 69 ISYS program upperclassmen, 20 ISYS program alumni, and 8 employers of the ISYS program graduates. ISYS program alumni completed an online Qualtrics survey to measure the participants' perception of their workforce preparedness. ISYS program …

The Mechanisms Of Interpersonal Privacy In Social Networking Websites: A Study Of Subconscious Processes, Social Network Analysis, And Fear Of Social Exclusion, Bryan I. Hammer

Graduate Theses and Dissertations

With increasing usage of Social networking sites like Facebook there is a need to study privacy. Previous research has placed more emphasis on outcome-oriented contexts, such as e-commerce sites. In process-oriented contexts, like Facebook, privacy has become a source of conflict for users. The majority of architectural privacy (e.g. privacy policies, website mechanisms) enables the relationship between a user and business, focusing on the institutional privacy concern and trust; however, architectural privacy mechanisms that enables relationships between and among users is lacking. This leaves users the responsibility to manage privacy for their interpersonal relationships. This research focuses on the following …

Consumer Adoption Of Health Information Systems, Sankara Subramanian Srinivasan

Graduate Theses and Dissertations

At nearly 18 percent of the country's GDP, the U.S. healthcare industry continues to wrestle with growing cost and a quality of care that does not match the increased spending. The dominant focus to date has been on promoting Health IT (HIT) system implementation and digitizing health records at the provider's end, with scant attention to the role of the patient in the healthcare process. The source of inefficiency in the healthcare system is not only on account of shortcomings at the provider's end but also due to non-compliance (such as failing to adhere to medication advice and follow-up visits) …

Firm Strategy And The Internet In U.S. Commercial Banking, Kim Huat Goh, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

As information technology (IT) becomes more accessible, sustaining any competitive advantage from it becomes challenging. This has caused some critics to dismiss IT as a less valuable resource. We argue that, in addition to being able to generate strategic advantage, IT should also be viewed as a strategic necessity that prevents competitive disadvantage in rapidly changing business environments. We test a set of hypotheses on strategic advantage and strategic necessity in the context of Internet banking investments among the entire population of the United States Federal Deposit Insurance Corporation (FDIC) banks from 2003 to 2005. We seek to understand whether …

Collaborative Competitive Intelligence: A Knowledge Base System Approach, Yu Liang Chi, Tsang Yao Chen

Business and Information Technology Faculty Research & Creative Works

This study develops a collaborative decision support system to enhance the enterprise competitive intelligence (CI) decision process. A CI knowledge model is constructed by identifying concepts of and relations among instance types, decision models, rules of thumb, and weighting of organization functions. The system consists of: 1) a Domain Ontology of concepts and instances to express the knowledge categorization structure; 2) a Task Ontology to express an objective-oriented knowledge framework to express the combination of questions; and 3) Semantic Rules to develop the logical steps for problem solving. The case experiment results of high Decision Correctness Rate and Departmental Weighting …

Horizontal Collaborative E-Purchasing For Hospitals: It For Addressing Collaborative Purchasing Impediments, Robbert J. G. Kusters, Johan Versendaal

Journal of International Technology and Information Management

Horizontal collaborative purchasing (HCP) has often been cited as a way for hospitals to address the challenges of the rising healthcare costs. However, hospitals do not seem to utilize horizontal collaborative purchasing on any large scale, and recent initiatives have had mixed results. Focusing on Dutch hospitals, in this paper we present major impediments for collaborative purchasing, resulting in a first component of our proposed electronic horizontal collaborative purchasing model for hospitals; as a second component it contains a collaborative purchasing typology. A first validation round with hospital purchasing professionals, described separately in Kusters and Versendaal (2011), confirmed four applicable …

Indian Smes Perspective For Election Of Erp In Cloud, Tripti Negi Mahara

Journal of International Technology and Information Management

With increasing market competition and globalization, SMEs have shown interest to deploy ERP package to integrate their business processes. High investment in terms of cost, manpower and time are the major hurdles while selecting a traditional ERP package. Hence there is a need to look for a cost effective ERP solution. Deploying ERP on Cloud is one such option due to lower infrastructure cost and flexible payment. A SME evaluates an ERP solution from Economical, Technological and People perspectives with the factors that measure them. . . A factor can either be a benefit or a threat. A benefit facilitates …

Top Management Support, Collective Mindfulness, And Information Systems Performance, Shaji A. Khan, Albert L. Lederer, Dinesh A. Mirchandani

Journal of International Technology and Information Management

Mindfulness is a cognitive process that facilitates the discovery and correction of errors that might escalate. This study applies mindfulness theory to examine the impact of top management support for information systems on collective mindfulness, and that of collective mindfulness on IS performance. It treated such mindfulness in five dimensions, and top management support and IS performance as uni-dimensional. Forty-seven chief executive officers responded to a survey asking their perceptions of the constructs. Top management support predicted four of the dimensions with the strongest effect on sensitivity to IS operations. A negative path from support to commitment to IS resilience …

Behavioral Modeling Of The Individual’S Acceptance And Use Of Internet In Bangladesh: An Analysis Using An Integrated Approach, Md Shah Azam, Mohammed Quaddus, Nasrin Lubna

Journal of International Technology and Information Management

This study attempts to examine individuals’ behavior in the adoption and usage of the Internet for accomplishing various transactions and communication in Bangladesh. A descriptive research design is administered to ascertain the joint impact of the study constructs. A combination of AMOS 18 and PLS graph has been used for structural equation modeling with a cross-sectional dataset of 239 individuals in Bangladesh collected through a questionnaire survey. The proposed model was assessed with two step procedure after scrutiny and correction for non response and subjective response bias. The psychometric properties of the model, convergent and discriminant validity were assessed through …