Management Information Systems Commons^™

Determinants Of Digital Distraction: A Cross-Cultural Investigation Of Users In Africa, China And The U.S., Leida Chen, Ravi Nath, Robert Insley

Journal of International Technology and Information Management

No abstract provided.

Electronic Health Records: Challenges And Opportunities, Jaymeen R. Shah, Mirza B. Murtaza, Emmanuel Opara

Journal of International Technology and Information Management

During the last three decades, healthcare expenditure in the U.S. has substantially increased. If this pace of increase is not controlled, it will lead to disastrous results for the healthcare system. An effective use of health information technology would not only improve the quality of healthcare but help reduce healthcare costs considerably. However, risks of privacy and security of patient electronic health records are great. It is recommended that healthcare organizations use IT management best practices, follow proper risk assessment and management guidelines, and keep up with latest technological advances to ensure the privacy and security of patient data.

Coordinating The Processes Of Resource Enrichment And Capability Deployment: Lessons From It Implementation At A Medium-Sized Accounting Firm, Gary Pan, Sayyen Teoh, Poh Sun Seow

Research Collection School Of Accountancy

The purpose of this paper has been to address the research question of how are the processes of resource enrichment and capability deployment coordinated during information technology (IT) implementation at a small- and medium-sized accounting firm (SMAF)? Increasingly, organizations need to respond to a wide range of IT-based opportunities and pressures. The situation is no different in an accounting firm. Many accounting practitioners have advocated investment in IT to improve accounting firms’ productivity. To date, there are many instances of how IT has radically transformed the nature of accounting practice. Nevertheless, little is known about how IT capability is developed …

Mini-Track Introduction: Information Economics, Competition, Regulation, Law And Society, Eric K. Clemons, Robert John Kauffman, Thomas A. Weber

Research Collection School Of Computing and Information Systems

This mini-track is informed by the most modern thinking in information economics and competitive strategy, and includes many interdisciplinary applications of IS and technology.

Stories From The Workplace: Using Mini-Modules Online To Increase Student Motivation And Learning, Jon Balzotti, Janet Roberts

Faculty Publications

In this article, we describe the incorporation of video modules into three professional communication classrooms. These modules were designed to give both teachers and students access to professional practitioners and their views about the changing role of communication in the 21st century workplace. We incorporated these modules into professional communication courses (junior/senior level technical communication course) and courses in the disciplines (freshman and senior engineering design courses). The article discusses how content designed to simulate the language conventions of friendly conversation can impact student motivation and foster greater participation in the professional communication classroom.

The Effects Of Team Flow On Performance: A Video Game Experiment, Mark Keith, Greg Anderson, Doug Dean, James Gaskin

Faculty Publications

Research on effective team work has traditionally explained team performance as a result of team cohesion and goal commitment. Team cohesion was originally defined as the general level of attraction the team members had to all others in their group. This social relations-based concept of team cohesion is generally a strong indicator of team performance. However, more recent research has stressed the importance of incorporating the team members’ mutual level of commitment to the team task as another sub-dimension of cohesion. When including task commitment, team cohesion is a somewhat weaker predictor of team performance (Beal et al., 2003). To …

Proposing The Affect-Trust Infusion Model (Atim) To Explain And Predict The Influence Of High- And Low-Affect Infusion On Web-Vendor Trust, Paul Benjamin Lowry, Nathan Twyman, Matthew Pickard, Jeffrey L. Jenkins, Son Ngoc Bui

Faculty Publications

Trust is just as essential to online business as it is to offline transactions but can be more difficult to achieve—especially for newer Web sites associated with unknown Web vendors. Research explains that Web vendor trust can be created by cognitive and affective influences. But under what circumstances will emotion more powerfully impact trust and when will cognition be more powerful? Theory-based answers to these questions can help online Web vendors design better Web sites that account for unleveraged factors that will increase trust in the Web vendor.

We adapt the Affect Infusion Model to propose the Affect-Trust Infusion Model …

You Said What? Assessing The Impact Of Collaboration Technologies And Message Characteristics Using Physiological Measures, Taylor M. Wells, Alan R. Dennis

Faculty Publications

Collaboration technologies often are effective but sometimes they can distort messages, especially in emotional communication. We propose and test a theoretical model to explain how different technologies and message characteristics influence the emotional responses of recipients and how recipients evaluate the emotional content of the messages. Two collaboration technologies—email and voicemail—were examined because they differ in richness and naturalness. As some individuals are more capable in interpreting and understanding emotion, we also examined the role of emotional intelligence. The results show that a message sent via email was likely to trigger a different immediate psychophysiological emotional response and be evaluated …

I’M Proud Of It: Consumer Technology Appropriation And Psychological Ownership, Colleen P. Kirk, Scott D. Swain, James E. Gaskin

Faculty Publications

In this conceptual paper, using the lens of self-design we examine the relationship between consumer technology appropriation and psychological ownership, suggesting that pride plays a key and multi-faceted role. Resolving discrepancies in the literature, we propose that authentic pride operates as an antecedent of psychological ownership, while hubristic pride strengthens the effect of psychological ownership on outcomes such as economic valuation and word-of-mouth. We further enrich the conceptualization by considering the moderating effects of the technology consumption context (public versus private) as well as consumers’ perceptions of situation strength (strong versus weak behavioral constraints).

A Picture Is Worth A Thousand Words: Source Credibility Theory Applied To Logo And Website Design For Heightened Credibility And Consumer Trust, Paul Benjamin Lowry, David W. Wilson, William L. Haig

Faculty Publications

Websites are often the first or only interaction a consumer has with a firm in modern commerce. Because consumers tend to make decisions within the first few seconds of online interaction, the first impression given to users can greatly determine a website’s success. Leveraging Source Credibility Theory (SCT), we present a strategy for building credibility derived from a user’s initial impressions of a website, in online environments. We demonstrate that logos designed to communicate traits of credibility (i.e., expertise and trustworthiness) can trigger positive credibility judgments about the firm’s website, and that this increase in perceived credibility results in greater …

Partial Least Squares (Pls) Structural Equation Modeling (Sem) For Building And Testing Behavioral Causal Theory: When To Choose It And How To Use It, Paul Benjamin Lowry, James Gaskin

Faculty Publications

Problem: Partial least squares (PLS), a form of structural equation modeling (SEM), can provide much value for causal inquiry in communication-related and behavioral research fields. Despite the wide availability of technical information on PLS, many behavioral and communication researchers often do not use PLS in situations in which it could provide unique theoretical insights. Moreover, complex models comprising formative (causal) and reflective (consequent) constructs are now common in behavioral research, but they are often misspecified in statistical models, resulting in erroneous tests. Key concepts: First-generation (1G) techniques, such as correlations, regressions, or difference of means tests (such as ANOVA or …

New Artifacts For The Knowledge Discovery Via Data Analytics (Kdda) Process, Yan Li

Theses and Dissertations

Recently, the interest in the business application of analytics and data science has increased significantly. The popularity of data analytics and data science comes from the clear articulation of business problem solving as an end goal. To address limitations in existing literature, this dissertation provides four novel design artifacts for Knowledge Discovery via Data Analytics (KDDA). The first artifact is a Snail Shell KDDA process model that extends existing knowledge discovery process models, but addresses many existing limitations. At the top level, the KDDA Process model highlights the iterative nature of KDDA projects and adds two new phases, namely Problem …

Limitations Of Nonfinancial Metrics Reported By Social Media Companies, Rob Weitz, Theresa Henry, David Rosenthal

Journal of International Technology and Information Management

Publicly traded companies in the U.S. are required by the Securities and Exchange Commission (SEC) to file annual and quarterly financial statements (form 10-K and form 10-Q respectively). The Management Discussion and Analysis (MD&A) section of these reports, as per SEC requirements, should include the identification and discussion of nonfinancial performance metrics that are critical to management and important to investors. This paper examines a set of common nonfinancial metrics reported by some well-known social media companies. These metrics include such quantities as number of registered users, monthly average users, and number of unique visitors. The definition and use of …

The Influence Of Digital Self-Services On Patient’S Experience In A Polyclinic Context: A Framework Construction, Gabriela Labres Mallmann, Marco Plaisier, Johan Versendaal, Pascal Ravesteyn

Journal of International Technology and Information Management

The healthcare sector has done significant investments in technology in order to improve their processes; however there is evidence showing that new technology is not optimally used in certain healthcare settings. In this paper we present a framework to analyse how digital self- service (DSS) can optimize processes and improve patient experience in a polyclinic context. The framework consists of five digital self-service types and seven patient's experience factors, both taken from literature and validated for experts. The framework aims to show the influence of DSS in patient’s experience. The results show a positive impact of self-service diagnosis, treatment and …

Using Document Indexers For Faceted Search In Dataspaces, Hsun-Ming Lee, Jaymeen Shah, Ju Long

Journal of International Technology and Information Management

Efficient information retrieval is essential to enrich user experience when searching for documents in dataspaces. With the continued growth in the volume and complexity of documents, the efficient information retrieval for searches has become increasingly challenging. To improve users’ search experience, faceted search combines direct keyword search methods with faceted browsing using a predefined set of categories (facets). This paper studies a faceted search approach that integrates dynamic facets generation with search. To further enhance the faceted search, alternative indexers based on pre-defined ontology for data repositories within dataspaces are evaluated in terms of execution time and data size. Experimental …

Management Information Systems: An Information Portal For A Major With Limitless Interpretations, Benjamin Richard Lahue

Honors Program Theses

Management Information Systems often referred to as MIS is the people-oriented use of computers in business. MIS is both a field of study and a career path. It combines the foundations of computing, analysis, and business in to one field of study. MIS is a major that is growing in popularity; however, it is still unknown to many undergraduates. This thesis includes both research and creative aspects. The information gathered by research was used to generate the requirements for an information portal relating to the MIS program at the University of Northern Iowa (UNI). A portal is a one stop …

The Impact Of Software Testing Governance Choices, Xihui Zhang, Colin Onita, Jasbir Dhaliwal

Faculty Publications

Software testing is becoming a critical component of software development, especially because of the proliferation of complex, interconnected, and real-time business applications. As a result, information technology (IT) managers are struggling with pragmatic governance mechanisms for integrating testing with development.Governance issues pertaining to how software testing is organized at strategic, tactical, and operational levels,however, have not received adequate attention in the literature. This study explores the impact of three specificgovernance mechanisms, including the existence of a distinct corporate testing unit, developers and testersreporting to different executives, and the existence of one-to-one matching between developers and testers,on the organizational integration of …

Early Vs. Late Adoption Of Radical Information Technology Innovations Across Software Development Organizations: An Extension Of The Disruptive Information Technology Innovation Model, Jessica Luo Carlo, James Gaskin, Kalle Lyytinen, Gregory M. Rose

Faculty Publications

This paper extends the disruptive information technology innovation model (DITIM) by exploring the impact of adoption timing on innovation outcomes within software development organizations during a disruptive innovation cycle. The DITIM suggests that radical changes in computing platforms result in pervasive and radical innovations in software development organizations across three innovation types: base technologies adopted, services produced and processes adopted. Upstream attributes (amount and radicalness) of the base innovations impact effects in-kind downstream (a.k.a., strong order effects) on services and processes. Extending these tenets of the DITIM, we posit that during disruptive information technology (IT) innovation, the temporal stage of …

Theorizing When User Reaction To It Implementation Is Neither Resistance Nor Acceptance, But Constructive Behavior: A Case Study Of Healthcare It Implementation, Kaveh Mohajeri

Theses and Dissertations

The prevailing discourse of “resistance vs. acceptance” in IT implementation research mostly personalizes the issue as “users” versus IT implementers (e.g., managers, CIOs, CMIOs, etc.). This kind of discourse has created an IT-implementer-centric attitude among IS scholars and practitioners. The IT-implementer-centric attitude, while embraces “acceptance” as a desirable reaction almost unconditionally, frequently holds for minimizing or more conservatively suppressing “resistance” to IT implementation. In other words, the mainstream IT implementation research, almost completely, treats “users” as passive recipients whose choices, as they face pre-developed/pre-designed/pre-rolled-out technology being implemented, can only be defined on a spectrum from “acceptance” to “resistance.” The current …

Hykss: Hybrid Keyword And Semantic Search, Andrew J. Zitzelberger, David W. Embley, Stephen W. Liddle, Del T. Scott

Faculty Publications

Keyword search suffers from a number of issues: ambiguity, synonymy, and an inability to handle semantic constraints. Semantic search helps resolve these issues but is limited by the quality of annotations which are likely to be incomplete or imprecise. Hybrid search, a search technique that combines the merits of both keyword and semantic search, appears to be a promising solution. In this paper we describe and evaluate HyKSS, a hybrid search system driven by extraction ontologies for both annotation creation and query interpretation. For displaying results, HyKSS uses a dynamic ranking algorithm. We show that over data sets of short …