Mining User's Preference Information Through System Log Toward A Personalized Erp System,
2015
School of Management, University of Science and Technology
Mining User's Preference Information Through System Log Toward A Personalized Erp System, Zhang Qun, Shoulin Lai, Shufen Dai, Xuedong Gao, Tieke Li
Communications of the IIMA
This paper discusses how to mine the user's preference information through the system log of the ERP system. Our findings support that the user's preference degree is positively correlated with the usage frequency and negatively correlated with the latest waiting time. With a derived function of user's preference degree, it can be applied to guide the automatic readjustments to the system interface and content accordingly. Taking a contract management subsystem as an example, the paper shows how to mine the system log toward a intelligent personalized ERP system.
Lying About Private Information: An Ethical Justification,
2015
Kuwait University
Lying About Private Information: An Ethical Justification, Sabah S. Al-Fedaghi
Communications of the IIMA
Lying motivated by a fear of misusing private information is a key issue in ethics with many important applications in law, business, politics, and psychology. In this paper, lying is separated according to two types of assertions: lying about non-private information and lying about private information. This distinction is applied to the case of the 'known murderer' in the context of Kant's categorical imperative. The main result of the paper is narrowing the ethical dilemma to a choice between 'a zero private information society' and 'an alTlying-about-private-information society'. We claim that privacy as a universal requirement supports lying about private …
A Framework For Healthcare Information Systems: Exploring A Large System Of Systems Using System Dynamics,
2015
Californica State University, San Bernardino
A Framework For Healthcare Information Systems: Exploring A Large System Of Systems Using System Dynamics, Lorie Obal, Frank Lin
Communications of the IIMA
Government and private health agencies are being compelled by internal and external forces to integrate their electronic records and resources. Many medical systems consist of isolated, disparate implementations that are now being required to interoperate with other systems. This study reviewed the literature on healthcare and other large systems of systems (SOS) implementations and frameworks to determine common problem themes. Reports on large government systems revealed that planning frameworks had difficulty accounting for unexpected aspects of system behavior when a systems' whole exceeds the sum of its parts. System Dynamics modeling, first developed at MIT, was examined as a possible …
The Use Of It In Teaching Accounting In Egypt The Case Of Beckerconviser,
2015
The American University in Cairo
The Use Of It In Teaching Accounting In Egypt The Case Of Beckerconviser, Khaled Dahawy, Eskandar Tooma, Sherif Kamel
Communications of the IIMA
The use of information and communication technology with its different tools and techniques is penetrating different aspects of life with various implications. The use of the Internet and the World Wide Web as well as the emerging of different communication channels have brought the world closer and contributed to the concepts of globalization and the extended enterprise. The educational sector at large has been one of the beneficiaries of the use of different information and communication technology tools and techniques. This paper focuses on a research that has been conducted in Egypt to study the use of emerging information and …
Constraint Programming Approach To Steelmaking-Making Process Scheduling,
2015
Management School of University of Science and Technology
Constraint Programming Approach To Steelmaking-Making Process Scheduling, Tieke Li, Yan Li, Qun Zhang, Xuedong Gao, Shufen Dai
Communications of the IIMA
This paper presents a constraint programming (CP) approach to optimal steelmaking process scheduling with constraints of processing time, limited waiting time between adjacent stages, serial batching, sequence independent setup time, release/due time, and with the objective of minimizing maximal total waiting time between adjacent charges in the same casts. The model and search strategies are proposed. Numerical experiments with the steel making process show that CP approach, under appropriate formulation and search strategies, can not only describe the problem exactly, but also can solve the problem more effectively and efficiently compared with classical exact algorithms and heuristic rules
Enacted Capabilities On Adoption Of Information Systems: A Study Of Small- And Medium-Sized Enterprises,
2015
The University of Queensland
Enacted Capabilities On Adoption Of Information Systems: A Study Of Small- And Medium-Sized Enterprises, Noor Akma Mohd Salleh, Fiona Rohda
Communications of the IIMA
An increasing number of studies into the adoption behaviour of Information systems (IS) have focused on small- and medium-sized enterprises (SMEs). These past studies provide an understanding of the contextual factors offering a simple dichotomous measure such as adopters and non-adopters rather than the manner of usage (from adoption to utilisation). This study introduces the construct of enacted capabilities and examines the enacted capabilities that activate and stimulate SMEs to use an IS to it fullest potential. The construct is derived from the resource-based view of the firm and allows the integration of the technology acceptance model with diffusion of …
A Comprehensive Analysis Of The H-Ib And L-1 Visa Programs In The U.S. From An It Perspective,
2015
Iona College
A Comprehensive Analysis Of The H-Ib And L-1 Visa Programs In The U.S. From An It Perspective, Donald R. Moscato, Eric D. Moscato
Communications of the IIMA
This paper analyzes the experience of the H-IB and L-1 visa programs and their impact on information technology in the United States. The topics discussed are as follows: initial justification of the programs, the relationship of the programs to outsourcing and off-shoring, who is covered by the H-IB and L-1 visa programs, utilization of the visa programs by various constituencies, the impact of the visa programs on the prevailing wage, the arguments pro and con for the program, who is on either side of the lobbying effort, protectionist legislation regarding the visa programs, fraud within the visa programs, the alleged …
Mobile Computing For Hospitals: Transition Problems,
2015
Iona College
Mobile Computing For Hospitals: Transition Problems, Warren Adis
Communications of the IIMA
Mobile communication devices have an untapped potential to increase the quality of healthcare services. These devices can become the backbone for a new level of hospital service. This would include improved communications among medical and support staff and increased patient monitoring using a whole new generation of RFlDs. Yet, problems come with the introduction of new technology, some anticipated, some not. This paper develops several hospital scenarios depicting possible problem areas in the conceptualizing, planning and design of future mobile networks.
Workplace Surveillance And Employee Privacy: Implementing An Effective Computer Use Policy,
2015
Georgia College & State University
Workplace Surveillance And Employee Privacy: Implementing An Effective Computer Use Policy, Scott Cox, Tanya Goette, Dale Young
Communications of the IIMA
Organizations face growing liability with regard to employee use of electronic resources. To mitigate the risk of liability, companies must develop and implement a computer-use policy outlining proper use of organizational electronic resources. This paper examines critical aspects of computer use policies, including: clearly explaining reasons for the policy, applying the policy to all employees including all levels of the organization, and indicating zero tolerance for offensive, harassing or discriminating communications. Finally, the paper identifies the implications of a computer usage policy.
War Against Spam: A Comparative Analysis Of The Us And The European Legal Approach,
2015
California State University, San Bernardino
War Against Spam: A Comparative Analysis Of The Us And The European Legal Approach, Sylvia Mercado Kierkegaard
Communications of the IIMA
Unsolicited commercial mail (also known as spam and junk mail) can inconvenience tens of millions of Internet users and impose huge costs on Internet Service Providers. Realizing the need to boost competitiveness and consumer confidence, the European Union (EU) and the United States have instituted various legal frameworks and policies to regulate unsolicited commercial mail. The EU has adopted an opt-in approach to spam mail, which means e-marketers need to seek the permission of consumers before they send out commercial emails, while the US CAN SPAM Act takes an opt-out approach. The EU's opt-in regime is viewed as offering greater …
The Diffusion Of Internet Interactivity On Retail Web Sites: A Customer Relationship Model,
2015
Victoria University
The Diffusion Of Internet Interactivity On Retail Web Sites: A Customer Relationship Model, Noor Raihan Ab Hamid, Micheal G. Mcgrath
Communications of the IIMA
The use of internet as an interactive marketing media has captured much attention from managers in their quest for a better relationship with online customers. The belief that serving existing customers are more profitable than acquiring new ones, entailing relationship building effort no longer a choice, but a necessity. This study attempted to uncover the measures of E-CRMprogram and determining the extent to which these features influence consumer satisfaction and loyalty. The findings revealed that firms should focus on ten relationship marketing measures in order to build enduring consumer relationships. Further, this study provides evidence that the implementation of E-CRM …
Web-Based Aptitude Tests At Universities In German-Speaking Countries,
2015
University of Erlangen-Nuremberg
Web-Based Aptitude Tests At Universities In German-Speaking Countries, Michael Amberg, Sonja Fischer, Manuela Schroder
Communications of the IIMA
Universities can select their students more and more independently. In order to support the selection process, web-based aptitude tests are a possibility to balance benefits und efforts of this task. Within this paper, we will point out how current web-based aptitude tests are designed, what competences are covered, and which methods for development are used. For this purpose, we developed a classification how web-based aptitude tests are implemented. Furthermore, competences as the basis of web-based aptitude tests are appraised. Four competence categories (professional, methodological, personal, and social competences) are selected as the most appropriate pattern. Thereafter, we analyse methods for …
Soft-Skills Training And Cultural Sensitization Of Indian Bpo Workers: A Qualitative Study,
2015
Quinnipiac University
Soft-Skills Training And Cultural Sensitization Of Indian Bpo Workers: A Qualitative Study, Ramesh Subramanian
Communications of the IIMA
This paper describes a study of soft-skills training at a large Business Process Outsourcing Firm located in Bangalore, India. Soft-skills training pertains to social and customer handling skills in addition to cultural sensitization of Indians to other cultures. Soft-skills are very important for the success of BPO firms, yet there is not much in the literature that addresses soft-skills training of BPO workers. This study attempts to bridge the gap. It adopts a qualitative approach using a combination of methods such as the long interview, secondary sources research and actual observation. The results are used to develop a framework for …
Cio/Cto Job Roles: An Emerging Organizational Model,
2015
Northern Illinois University
Cio/Cto Job Roles: An Emerging Organizational Model, Robert C. Beatty, Kirk P. Arnett, Chang Liu
Communications of the IIMA
The position of Chief Information Systems Officer (CIO) has become a daunting job due to the myriad of business and technical responsibilities assigned to the organization's top information systems (IS) executive. CIOs are being asked to successfully ensure the firm's IS investments are continually aligned with its strategic business objectives, while also planning and maintaining an IT infrastructure that will meet the firm's current and future information processing needs. Many CIOs are finding it extremely difficult to balance the two key roles of technician and businessperson successfully. Many business experts that have analyzed this problem have concluded that the tasks …
Implementing Self-Service Technology To Gain Competitive Advantages,
2015
University of Southern Mississippi
Implementing Self-Service Technology To Gain Competitive Advantages, Chang-Tseh Hsieh
Communications of the IIMA
Choosing, implementing and managing effective self-service technologies are challenging tasks for most firms. While some self-service technologies could be quickly adopted, others are resisted. This paper examines what a firm should consider in order to encourage customers to at least try, and eventually adopt, the SST offered by a firm into the customer's regular routine. Factors that encourage the customer to try a new self-service technology for the first time and factors impact customer satisfaction and dissatisfaction will be addressed. A practical guideline for developing and implementing successful SST will be proposed.
Towards An Agile Approach To Software Process Improvement: Addressing The Changing Needs Of Software Products,
2015
Nottingham Trent University
Towards An Agile Approach To Software Process Improvement: Addressing The Changing Needs Of Software Products, Ian Allison
Communications of the IIMA
This paper highlights the need for greater agility and flexibility in the process improvement activity. The ideas presented here relate to aspects that have arisen from a case study of a global software product organisation. A model of how software process improvement can be agile in nature is proposed. This model is intended as indicative of the issues that need consideration by IS management. The model highlights the need to learn to improve through situated practice within an organisational framework that supports the needs of the business.
Cracking Down On Cybercrime Global Response: The Cybercrime Convention,
2015
California State University, San Bernardino
Cracking Down On Cybercrime Global Response: The Cybercrime Convention, Sylvia Mercado Kierkegaard
Communications of the IIMA
Computers and the Internet have brought innumerable benefits to society. They have revolutionized the way people work, play, and communicate. In spite of the benefits the Internet has introduced to the global community, it is also fraught with risks associated with undesirable elements keen to misuse its usage. Computers and the Internet present new ways to engage in old crimes, such as fraud and piracy. They also have made it possible for criminals to perpetrate new harmful acts, like data access and interference. However, national legislations and regional agreements are not sufficient to address the global nature of cybercrime. Therefore, …
Characteristics Of The Multiple Attribute Decision Making Methodology In Enterprise Resource Planning Software Decisions,
2015
Vienna University of Economics and Business Administrations
Characteristics Of The Multiple Attribute Decision Making Methodology In Enterprise Resource Planning Software Decisions, Edward W.N Bernroider, Johann Mitlohner
Communications of the IIMA
Realising information technology (IT) decisions and implementations are consistently seen as major challenges of business management faced with increasingly complex IT environments. This article seeks to increase the awareness of the multiple attributive decision making methodology (MADM) in the context of enterprise resource planning (ERP) projects and provides empirical insights based on 209 datasets originating from a primary, national and industry independent survey. The given MADM topics comprise strategic alignment, attributes with associated importance weightings, considered and chosen systems, methodical utilisation, follow-up controlling, andfinally MADM relevance in terms of a possible connection between MADM and ERP success. The results in …
The Development Of A Thorough Test Plan In The Analysis Phase Leading To More Successful Software Development Projects,
2015
Seattle Pacific University
The Development Of A Thorough Test Plan In The Analysis Phase Leading To More Successful Software Development Projects, Jim Nindel-Edwards, Gerhard Steinke
Communications of the IIMA
A critical problem in many software development projects is missing some important requirements until late in the development life cycle. The impact of a missing or misunderstood requirement can add to the project cost and delay product launch due to rework both of the application code, documentation updates, and addition test passes. Building a thorough test plan very early in the product development cycle has the potential for early discovery of missing requirements with attendant reduction in project costs and schedule improvement. In this paper we discuss some of the causative factors of how and why requirements can be missed …
Measuring The Accessibility Of The U.S. State Government Web Sites,
2015
Georgia College & State University
Measuring The Accessibility Of The U.S. State Government Web Sites, Jennifer Daniels White, Tanya Goette, Dale Young
Communications of the IIMA
Web accessibility has become an important issue since the dramatic rise in the use of the Web. Web accessibility deals with overcoming barriers users with disabilities face when trying to access information on Web sites. The U.S. has passed laws relating to Web accessibility to improve the usability of the Internet for disabled users. Technical advancements have improved assistive tools such as page readers for users with disabilities, but accessibility requires more than assistive tools. Web page design causes many accessibility problems. This study examines the accessibility of the home pages of the official government Web sites of the 50 …
