Up From The Ashes: The Tippingpoint Technology Case,
2015
Quinnipiac University
Up From The Ashes: The Tippingpoint Technology Case, Bruce A. White
Communications of the IIMA
In the legend of the Phoenix bird, the bird dies on a fiery pyre, but arises from the ashes. This is a case that parallels that legend. It's a case showing a technology company that almost died, but came back stronger. As NetPliance, it developed and marketed a "thin client," bare-bones Internet Appliance in the Business to Consumer B2C area. As the reorganized TippingPoint Technologies, it has become a leader in the intrusion prevention system area, using hardware and networking technologies in the Business to Business environment. Instead of just detecting viruses, spam, spyware and other negative attacks that have …
Disaster Planning And Management,
2015
Muhlenberg College
Disaster Planning And Management, Holmes E. Miller, Kurt J. Engemann, Ronald R. Yage
Communications of the IIMA
Recent events such as hurricanes, tsunamis, earthquakes, power outages, and the threat of pandemics have highlighted our vulnerability to natural disasters. This vulnerability is exacerbated by many organizations' increasing dependence on computer, telecommunications, and other technologies, and trends toward integrating suppliers and business partners into everyday business operations. In response many organizations are implementing disaster recovery planning processes. In this paper we discuss how to identify threats and scenarios; how to articulate the disaster recovery strategies; and four elements of the generic disaster recovery plan: Mitigation, preparedness, response, and recovery. We then provide examples of software that can help disaster …
Voip Adoption: Issues & Concerns,
2015
University of Massachusetts
Voip Adoption: Issues & Concerns, Sathasivam Mathiyalakan
Communications of the IIMA
VoIP is a relatively new technology. Current research suggests that firms are using VoIP technology to cut costs, to improve productivity, and the firm's strategic position. The literature is rich with "how to " articles and a discussion ofpossible benefits, costs, and implementation barriers. But, very few academic studies exist. The purpose of this study is to identify and present the issues related to VoIP adoption and implementation.
An Examination Of Web Site Accessibility Issues,
2015
Georgia College and State University
An Examination Of Web Site Accessibility Issues, Melissa Bundrick, Tanya Goette, S. A. Humphries, Dale Young
Communications of the IIMA
The Web is becoming more important for communication andfor data access. Unfortunately, not all Web sites are accessible for all users. Web accessibility is concerned with overcoming the barriers that users with disabilities face when they try to access information on Web sites. Currently, for disabled users, the Web presents many barriers that make it dijfiult to use. These barriers can be addressed by organizational commitment and by improved development techniques. This paper examines how Web accessibility standards and legal mandates are affecting the design of corporate and governmental Web sites, and how the rate of adoption can be improved …
Software Development: Cowboy Or Samurai,
2015
University of Northern Colorado
Software Development: Cowboy Or Samurai, Charmayne Cullom, Richard Cullom
Communications of the IIMA
Much has been written about the failure of software development projects. The importance of good software to business cannot be underestimated. A major issue is quality of the software being written and produced. Over the years, the emphasis for improvement in software development has been to change the process. Unified Modeling Language is but one of a long line of changes in software development process starting with structured programming introduced in the seventies to object oriented programming in nineties. However, several software development experts have begun to assert that the problem may not be with the process employed but rather …
An Investigation Of Digital Certificates For Government Officials: A Thailand Case,
2015
National Institute of Development Administration
An Investigation Of Digital Certificates For Government Officials: A Thailand Case, Waraporn Jirachiefpattana, Ajin Jirachiefpattana
Communications of the IIMA
Digital certificates are the building blocks of Public Key Infrastructure (PKI) that create and manage electronic credentials, allowing the use of digital signatures and their underlying keys and certificates across the Internet. This infrastructure is very important for e-service, e-commerce and even egovernment in Thailand. Thailand's Ministry of Information and Communication Technology (MICT) issued digital certificates for Thai government officials as a part of the national ICT master plan (IT 2010). Therefore, the aim of this paper is to examine how this project was initiated, planned, carried out, terminated and evaluated, and how appropriate risk strategies were formulated.
Technological, Organizational, And Environmental Antecedents To Web Services Adoption,
2015
Drexel University
Technological, Organizational, And Environmental Antecedents To Web Services Adoption, Susan K. Lippert, Chittibabu Govindarajulu
Communications of the IIMA
The proliferation of web services within the last two years enables organizations to assimilate software and services from different companies and locations into an integrated service capable of streamlining important processes. Widespread adoption of web services has not yet occurred across all industries. To better understand the key determinants of web services adoption at the firm level, a conceptual model of factors impacting web services adoption was developed. The conceptual model was grounded in the technology-organization-environment (TOE) framework (Tomatzky and Fleischer, 1990) to support the formulation of eleven propositions that may affect adoption and continued utilization of web services. Specifically, …
To Catch A Thief Ii: Computer Forensics In The Classroom,
2015
California State Polytechnic University
To Catch A Thief Ii: Computer Forensics In The Classroom, Anna Carlin, Steven S. Curl, Daniel Manson
Communications of the IIMA
The subject of computer forensics is still new and both challenging and intriguing for students. Cal Poly Pomona has offered this course since September of 2004. The course involves both the technical and legal aspects of investigative procedures as applied to digital evidence. For the instructor, it can involve challenges not found in other areas of information systems. This paper discusses some of the triumphs and pitfalls of including computer forensics as part of an undergraduate information assurance curriculum.
Competing Next Generation Wireless Technologies,
2015
Iona College
Competing Next Generation Wireless Technologies, Warren Adis
Communications of the IIMA
Wireless computing is facing a choice concerning the next telecommunication standard. Two of the new and competing protocol standards for local area and personal networking are 802.1 In and Ultra Wide Band. Each one has its own strengths and weaknesses and both will change wireless networking by dramatically increasing the transmission speed, the QoS and the security of the broadcast. Yet decisions have to be made about which protocol to adopt. The choice rests on a deeper understanding of each protocol, its evolution, compatibility and future direction. This paper analyzes these two competing protocols, discussing their performance and probability for …
The Anatomy Of Real-Time Crm,
2015
Roosevelt University
The Anatomy Of Real-Time Crm, Joseph O. Chan
Communications of the IIMA
In the digital economy of the 21st century, the focus of production efficiency and product differentiation is shifted to value creation and relationship management. Customer relationship management is a critical business strategy in gaining competitive advantages. The ubiquity of the Internet has changed the way businesses are conducted. Real-time CRM is becoming increasingly significant to enable the agility of businesses to provide quick, accurate and complete responses to customer needs. This paper examines the structural makeup of real-time CRM that consists of e-business enabled CRM (ECRM), knowledge enabled CRM (KCRM) and business intelligence enabled CRM (ICRM). An architecture is developed …
Monitoring Sale Transactions For Illegal Activity,
2015
Iona College
Monitoring Sale Transactions For Illegal Activity, Robert J. Richardson
Communications of the IIMA
Discriminant analysis and neural network methodologies were applied to the problem of identifying illegal sales transactions. The researchers independently developed models using data provided by a cr^it card company. A series of measures were developed and used to construct the models. The final results were that the discriminant analysis model recognized 32.3% of the fraudulent activity, while the neural network approach found 28.9%. With only 11.6% of the transactions in common, the combination of the two models identified 49.6%i. In order to provide a real time monitoring program, the models were simplified yielding a capture rate of approximately 42%.
The Evolution Of An Internet Market Exchange And Value System: Examples From The Motion Control Industry,
2015
University of Monaco
The Evolution Of An Internet Market Exchange And Value System: Examples From The Motion Control Industry, William Lightfoot, James Harris
Communications of the IIMA
This manuscript examines the evolution of internet value systems in the motion control industry. We believe the primary reason behind the inconsistent performance of that industry's adoption of the internet in the supply channel was largely due to poor strategy. Using a the concepts of bias exchanges and game theory it is suggested that intemet strategies such as disintermediation and first-mover advantage were elusive because firms focused too much on technology and not enough on customer value. Lessons for managers and future decisions are offered.
A Comprehensive Study On The Differences Between Mrp And Erp Implementation,
2015
Radbound University Nijmegen
A Comprehensive Study On The Differences Between Mrp And Erp Implementation, Farshad Salimi, Ben Dankbaar, Reggie Davidrajuh
Communications of the IIMA
This paper presents a comprehensive study on the fundamental differences between Material Requirements Planning (MRP) and Enterprise Resource Planning (ERP) systems. In order to reduce the complexity in undertaking such a comprehensive study, the study is performed in a number of steps such as 1) Comparative analysis of the differences in Key Critical Success Factors (KCSFs) in MRP implementation with those in ERP implementation in the period prior to the millennium change, 2) Comparative analysis of the differences in KCSFs in MRP implementation with those of ERP implementation in the post millennium-change period, and 3) How the perceptions of the …
Electronic Privacy: Patient Concerns,
2015
University of California Riverside
Electronic Privacy: Patient Concerns, Anza A. Akram
Communications of the IIMA
This study postulates issues related to electronic privacy and addresses the factors that directly effect personal electronic information. There is no positivist study done to measure patient privacy concerns using Smith et a 1(1996) privacy model and the effect of previous experience and media on these concerns. This study measures the four dimensions of patient concerns against the electronic privacy, defines as the automation of patient records, meaning that computerized patient records will be signed, modified, authenticated, stored, and retrieved via computer. The defined model uses multiple constructs with multiple indicators and thus. Partial Least Square (PLS) is applied to …
The Impact Of Mergers And Acquisitions On Information Systems: A Case Of A Software Industry Acquisition,
2015
Silberman College of Business Administration
The Impact Of Mergers And Acquisitions On Information Systems: A Case Of A Software Industry Acquisition, Jeffrey Hsu, Edward T. Chen
Communications of the IIMA
A company named Syscom was recently acquired by another company, Matcom. Both companies were focused on software development in similar markets, however, the Management Information Systems (MIS) decisions made by each company have resulted in significant differences as to how employees go about the business of developing, selling and supporting software. This paper highlights how Information Systems (IS) decisions made at these two companies enabled different ways for people to work together along with affecting various aspects of business operations and team communications. In addition, this paper presents issues with the integration of Syscom with the Matcom IS structure as …
The Utilization Of Communication Technologies By Study Abroad Participants,
2015
Georgia College and State University
The Utilization Of Communication Technologies By Study Abroad Participants, S. A. Humphries, Kimberly Cowert, Catherine Whelan
Communications of the IIMA
This pilot project was designed to evaluate study abroad participants' degree of homesickness and use of communication channels, specifically telephone and email. A questionnaire was developed to assess several dimensions involved with studying abroad, including degree of culture shock and homesickness, and frequency and methods of communicating home. Respondents were 14 study abroad participants from a medium-sized southern university, including 4 males and 10 females. Based on the findings of this study, homesickness and degree of culture shock were related as measured by the items of strain, helpless, missing, accepted, escape, and shock. As hypothesized, students who reported being homesick …
Are Cybercrime Laws Keeping Up With The Triple Convergence Of Information, Innovation And Technology?,
2015
Quinnipiac University
Are Cybercrime Laws Keeping Up With The Triple Convergence Of Information, Innovation And Technology?, Ramesh Subramanian, Steven Sedita
Communications of the IIMA
This paper analyzes the emergence and development of cyberlaws. In many coimtries aroxmd the world, cyberlaws are being enacted in order to curb or prosecute cybercriminals. Cybercriminals have very rapidly adlapted to developments in technology, specifically Internet technology, and use its characteristics of transience, anonymity, speed and vast spread to perpetrate various types of crimes. Thus the triple convergence of information, innovation and technology has also aided criminals to practice their nefarious "trade." The paper analyzes how various countries are taking counter measures by enacting cyberlaws. These actions are often slow and reactive rather than proactive. In addition, the laws …
The Micro-Multinational - A Model For Small Internationa! Business,
2015
Iona College
The Micro-Multinational - A Model For Small Internationa! Business, William E. Gerbacia, Bryan E. Gerbacia
Communications of the IIMA
With the recent advances in telecommunications networking and teleconferencing software, small companies can become more cost competitive by outsourcing appropriate functions to lower wage countries. Ad-Station Systems is a startup media advertising company that provides a number of online and off-line advertising services. The online product offering requires support and programming. It was decided to evaluate whether these functions could be provided from a foreign location. An industrial dynamics model indicated that this is a viable option. The processes were designed and documented, and are described here.
Learning To Improve Software Processes: Making Sense Of Practice,
2015
Nottingham Trent University
Learning To Improve Software Processes: Making Sense Of Practice, Ian Allison, Yasmin Merali
Communications of the IIMA
Software Process Improvement (SPI) programs are frequently considered to be planned in nature. However, there is recent evidence to suggest that SPI can be understood as a form of learning. Drawing on the organizational learning literature, this paper proposes an active learning perspective of improvements in processes. This view recognizes the various actors in the project to be reflective in their actions, making sense of the current context and thus designing their use of the process to best suit their needs at the time. The changes in the processes emerge through ongoing adjustments, experimentation and improvisation as developers and managers …
A Full Life Cycle Defect Process Model That Supports Defect Tracking, Software Product Cycles, And Test Iterations,
2015
Seattle Pacific University
A Full Life Cycle Defect Process Model That Supports Defect Tracking, Software Product Cycles, And Test Iterations, Jim Nindel-Edwards, Gerhard Steinke
Communications of the IIMA
There are a variety of models, methods and tools to help organizations manage defects found in the development of software. Defect tracking and processing must be integrated in the project life cycle and the testing process for software. This paper reviews a number of defect models and proposes the Full Life Cycle Defect Process model to manage defects that supports defect, project, and test processes. We describe the various states in our model and provide examples of various scenarios and paths through the model.
