Management Information Systems Commons^™

Comparing Mobile Apps Usability Characteristics For Designers And Users, Teuta Cata, Ben Martz

Journal of International Technology and Information Management

As the mobile device market grows, so grows the commercial market and therefore the subsequent development of applications for this medium. As this rush to develop apps continues to grow, the search continues for what characteristics will help mobile apps be adopted and continued to be used. This exploratory study looks to see if there are differences between how users of mobile applications and developers of mobile applications perceive these characteristics. The results of our study identified areas of statistically significant differences on key design characteristics between mobile application designers with mobile applications users. More interestingly, a detailed analysis found …

Long Term Factors Of Internet Diffusion In Sub-Saharan Africa: A Panel Co- Integration Analysis, Vasudeva N. R. Murthy, Ravi Nath, Mina Soleimani

Journal of International Technology and Information Management

Identifying factors that influence the diffusion of the Internet is paramount for researchers as well as policy makers in articulating strategies to improve the availability and subsequent use of the Internet. Most existing empirical studies have focused on this problem by analyzing diffusion data for countries for one fixed year and identified variables affecting the Internet diffusion. These variables, generally, come from the economic, technological, policy, culture, and human capital realms. These results have provided a good “snapshot” of what factors are important towards the diffusion of the Internet and the results tend to vary for studies conducted in different …

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Journal of International Technology and Information Management

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From The Desk Of The Editor

Journal of International Technology and Information Management

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How Polymorphic Warnings Reduce Habituation In The Brain—Insights From An Fmri Study, Bonnie Brinton Anderson, C. Brock Kirwan, Jeffrey L. Jenkins, David Eargle, Seth Howard, Anthony Vance

Faculty Publications

Research on security warnings consistently points to habituation as a key reason why users ignore security warnings. However, because habituation as a mental state is difficult to observe, previous research has examined habituation indirectly by observing its influence on security behaviors. This study addresses this gap by using functional magnetic resonance imaging (fMRI) to open the “black box” of the brain to observe habituation as it develops in response to security warnings. Our results show a dramatic drop in the visual processing centers of the brain after only the second exposure to a warning, with further decreases with subsequent exposures. …

Deception Is In The Eye Of The Communicator: Investigating Pupil Diameter Variations In Automated Deception Detection Interviews, Jeffrey G. Proudfoot, Jeffrey L. Jenkins, Judee K. Burgoon, Jay F. Nunamaker Jr.

Faculty Publications

Deception is pervasive, often leading to adverse consequences for individuals, organizations, and society. Information systems researchers are developing tools and evaluating sensors that can be used to augment human deception judgments. One sensor exhibiting particular promise is the eye tracker. Prior work evaluating eye trackers for deception detection has focused on the detection and interpretation of brief eye behavior variations in response to stimuli (e.g., images) or interview questions. However, research is needed to understand how eye behaviors evolve over the course of an interaction with a deception detection system. Using latent growth curve modeling, we test how pupil diameter …

Special Section: Economics, Electronic Commerce, And Competitive Strategy, Eric K. Clemons, Rajiv M. Dewan, Robert John Kauffman

Research Collection School Of Computing and Information Systems

The title of this year;s special section of selected papers, whose initial versionswere presented at the “Economics and Electronic Commerce,” and “Information Technologyand Competitive Strategy” mini-tracks of the 2001 Hawaii International Conferenceon Systems Science (HICSS), reflects the increasing convergence of ideas fromEconomics and Information Systems (IS) research. This convergence has been occurringover the last several years and is related to the developments in e-commerce. ISresearch has been rapidly coming of age, driven by the ever-increasing importance ofinformation technology (IT) in the marketplace, and the need for managers, investors,policy-makers, and the public to understand how to more effectively navigate in ourhighly …

Unknown Exception Handling Tool Using Humans As Agents, Mwaka Mahanga

UNF Graduate Theses and Dissertations

In a typical workflow process, exceptions are the norm. Exceptions are defined as deviations from the normal sequence of activities and events. Exceptions can be divided into two broad categories: known exceptions (i.e., expected and predefined deviations) and unknown exceptions (i.e., unexpected and undefined deviations). Business Process Execution Language (BPEL) has become the de facto standard for executing business workflows with the use of web services. BPEL includes exception handling methods that are sufficient for known exception scenarios. Depending on the exception and the specifics of the exception handling tools, processes may either halt or move to completion. Instances of …

Mechanism Design For Near Real-Time Retail Payment And Settlement Systems, Zhiling Guo, Robert John Kauffman, Mei Lin, Dan Ma

Research Collection School Of Computing and Information Systems

have made extensive use of interbank netting systems, in which payments are accumulated for end-of-day settlement. This approach, known as deferred net settlement (DNS), reduces the liquidity needs of a payment system, but bears inherent operational risks. As large dollar volumes of retail payments accumulate swiftly, real-time gross settlement (RTGS) is an attractive option. It permits immediate settlement of transactions during the day, but it brings up other risks that require consideration. We propose a hybrid payment management system involving elements of both DNS and RTGS. We explore several hybrid system mechanism designs to allow payment prioritization, reduce payment delays, …

Recovering Household Preferences For Digital Entertainment, Jin Li, Zhiling Guo, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

Cable TV return path data made possible by current generation set-top boxes present a new opportunity to analyze household viewing behavior and recover household viewing preferences from it. This research develops a model of household viewing preference that supports quantifying a household's valuation for different categories of digital content within the constraints of the programs to which it subscribes. This study uses a data set of more than 1 million observations on households from a digital entertainment firm that offers basic and premium services. Our estimation is via a Bayesian hierarchical model that employs the Gibbs sampler. The results show …

Improving Internet Security Through Mandatory Information Disclosure, Qian Tang, Andrew B. Whinston

Research Collection School Of Computing and Information Systems

Although disclosure has long been considered as a solution to internalize externalities, mandatory security information disclosure is still in debate. We propose a mandatory disclosure mechanism based on existing data. The information is disclosed as straightforward rankings of organizations for users to understand, interpret, and make comparisons. As a result, the disclosure can influence organizations through reputational effects. We created a public website to disclose information regularly and conducted a quasi-experiment on outgoing spam to test the effectiveness of our mechanism on four matched country groups. For each treated country, we released the ranking list of top 10 most spamming …

Using Trust And Anonymity To Expand The Use Of Anonymizing Systems That Improve Security Across Organizations, Anthony Vance, Paul Benjamin Lowry, David W. Wilson

Faculty Publications

To mitigate risks inherent in sharing sensitive cyber-security information, recent research has examined anonymizing systems (ANS) that hide the identities of participants and decouple data from their originators. ANS are particularly compelling as a potential support to cyber-security information sharing because the cost of implementation is relatively low, and the more organizations and nations that participate, the more everyone benefits. Although such systems are promising to both developing and mature cyber-infrastructures, they still have not been widely adopted for use in sharing cyber-security information. Relatively little prior research has investigated the perception and adoption of these systems, despite their potential …

Identity Communication In Virtual Teams: Insights From Interviews With Working Professionals, David W. Wilson, Susan A. Brown, Sherry M. B. Thatcher, Sarah D. Harris

Faculty Publications

Organizations are increasingly using virtual teams to gain competitive advantages in the marketplace, but managers face a tradeoff between the benefits that such virtual teams provide and their inherent weaknesses. This paper examines identity communication in virtual environments, arguing that identity communication can counteract some of the negative aspects of virtual teamwork. Using coded transcriptions from 35 semi-structured interviews with working professionals who participate in virtual teams, we explore the process of identity communication in virtual teams and the role of technology in influencing and enabling these processes. Using established identity and media theories as a guide, we formulate, and …

Playing To Win: The Surprising Power Of Play In Innovation, Suzanne M. Piotrowski, Kalle Lyytinen, Richard Boland, James Gaskin

Faculty Publications

Organizational teams are the primary mechanism by which ideas are birthed and recombined into innovations for maintaining or achieving competitive advantage. We know that resources of people, time and funding impact team effectiveness in innovating. We also know that factors such as individual traits of talent, expertise, and collaboration skills also matter greatly. What is less known, and less studied, is the role of team characteristics, in particular, team play and team playfulness on innovation results. Our two-part study examined 145 teams and discovered that team playfulness is present on all successful innovation teams and emerges as divergence and deep …

The Role Of Stress And Motivation In Problematic Smartphone Use Among College Students, Jin-Liang Wang, Hai-Zhen Wang, James Gaskin, Li-Hui Wang

Faculty Publications

Although numerous studies have examined factors that influence problematic smartphone use, few have investigated the interactions between different types of motivation and psychosocial well-being factors in facilitating problematic smartphone use. Thus, this study analyzed the moderating role of perceived stress on the relationship between entertainment or escapism motivation and problematic smartphone use. Using a sample of 600 typical smartphone users (Chinese college students) we found: (1) Perceived stress moderates the relationship between entertainment motivation and problematic smartphone use, and between escapism motivation and problematic smartphone use among users scoring high on problematic use; (2) perceived stress moderated the relationship between …

The Force Of Habit: Using Fmri To Explain Users’ Habituation To Security Warnings, Bonnie Anderson, Anthony Vance, Brock Kirwan

Faculty Publications

Work with industry leaders to present findings and suggest design changes.

Present ground-breaking research at international conferences and publish in top publications.

Include undergraduate and graduate students in all aspects of research

Business Processes Management In The Netherlands And Portugal: The Effect Of Bpm Maturity On Bpm Performance, Kevin J. Janssen, Pascal Ravesteyn

Journal of International Technology and Information Management

In the last decade, business process management (BPM) has become essential for corporations to maintain their control over business processes. Therefore it is highly important for companies to know which factors influence business process performance. Consequently, this study focuses on the relationship between BPM maturity and BPM performance. The paper aims to determine (1) whether BPM maturity has a significant effect on BPM performance and (2) whether there is a significant difference between a country that is in a relatively more mature stadium with regard to BPM practices and one that is still going through an adapting phase. In this …

Factors Influencing Students’ Attitudes To Computer Utilization In Tertiary Institutions: An Exploratory Study, Samuel A. Ejiaku

Journal of International Technology and Information Management

Students today need to have computer knowledge and skills to enable them perform their task at school and their jobs. This presents a challenge to universities on how to provide computer education to their students. This challenge is even more critical for students in developing countries. Few studies have been done on attitude of students’ use of computers in a university environment using a well-grounded technology acceptance mode. The purpose of this study is to find the factors that influence student attitude in the acceptance and use of computers in tertiary institutions in emerging economies using the Theory of Planned …

Conceptual Model For Successful Implementation Of Big Data In Organizations, Mohanad Halaweh, Ahmed E. Massry

Journal of International Technology and Information Management

The term ‘big data’ has gained huge popularity in recent years among IT professionals and academicians. Big data describes the massive amount of data that can be processed and analyzed using technology to gain business values that will help organizations to achieve competitive advantages. The current paper aims to develop a holistic model that includes the factors that would affect the success or failure of the implementation of big data in organizations. Furthermore, this research examines the opportunities that organizations would attain from implementing big data, as well as the challenges that could hinder this implementation. The proposed model provides …

An Adaptive Neuro-Fuzzy System With Semi-Supervised Learning As An Approach To Improving Data Classification: An Illustration Of Bad Debt Recovery In Healthcare, Donghui Shi, Jozef Zurada, Jian Guan, Sandeep Goyal

Journal of International Technology and Information Management

Business analytics has become an increasingly important priority for organizations today as they strive to achieve greater competitiveness. As organizations adopt business practices that rely on complex, large-scale data, new challenges also emerge. A common situation in business analytics is concerned with appropriate and adequate methods for dealing with unlabeled data in classification. This study examines the effectiveness of a semi-supervised learning approach to classify unlabeled data to improve classification accuracy rates. The context for our study is healthcare. The healthcare costs in the U.S. have risen at an alarming rate over the last two decades. One of the causes …