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“Not Now:” Using Fmri And Eye Tracking To Improve The Timing Of Security Messages, Bonnie Brinton Anderson, Anthony Vance, C. Brock Kirwan, Jeffrey Jenkins 2015 Brigham Young University - Provo

“Not Now:” Using Fmri And Eye Tracking To Improve The Timing Of Security Messages, Bonnie Brinton Anderson, Anthony Vance, C. Brock Kirwan, Jeffrey Jenkins

Faculty Publications

Users remain a weak link in computer security due, in part, to their level of security message disregard. We examine how dual-task interference (DTI) influences fine motor control in the brain in response to security messages, allowing us to develop measures of DTI using mouse-cursor tracking and mobile indicators (e.g., accelerometer and geolocation data) for desktop and mobile devices, respectively.


Playing To Win: The Surprising Power Of Play In Innovation, Suzanne M. Piotrowski, Kalle Lyytinen, Richard Boland, James Gaskin 2015 Case Western Reserve University

Playing To Win: The Surprising Power Of Play In Innovation, Suzanne M. Piotrowski, Kalle Lyytinen, Richard Boland, James Gaskin

Faculty Publications

Organizational teams are the primary mechanism by which ideas are birthed and recombined into innovations for maintaining or achieving competitive advantage. We know that resources of people, time and funding impact team effectiveness in innovating. We also know that factors such as individual traits of talent, expertise, and collaboration skills also matter greatly. What is less known, and less studied, is the role of team characteristics, in particular, team play and team playfulness on innovation results. Our two-part study examined 145 teams and discovered that team playfulness is present on all successful innovation teams and emerges as divergence and deep …


Predicting Social Networking Site (Sns) Use: Personality, Attitudes, Motivation And Internet Self-Efficacy, Jin-Liang Wang, Linda A. Jackson, Hai-Zhen Wang, James Gaskin 2015 Southwest University

Predicting Social Networking Site (Sns) Use: Personality, Attitudes, Motivation And Internet Self-Efficacy, Jin-Liang Wang, Linda A. Jackson, Hai-Zhen Wang, James Gaskin

Faculty Publications

Few studies have considered the personal characteristics that may predict the use of Social Networking Sites (SNSs). We examined the prediction of SNS use from distinct personality traits (i.e., sociability and shyness), attitudes toward SNS use, motivations for SNS use and Internet self-efficacy. Participants were 352 Chinese college students who used the QQ zone. Results indicated that sociability, shyness, attitudes, motivations and self-efficacy predicted SNS use, prediction depending on the function of SNS use. Specifically, sociability, attitudes, social interaction motivation, entertainment motivation and self-efficacy were significant predictors of SNS’s social function. In contrast, shyness, attitudes, relaxing entertainment motivation and self-efficacy …


Proposing The Multi-Motive Information Systems Continuance Model (Misc) To Better Explain End-User System Evaluations And Continuance Intentions, Paul Benjamin Lowry, James Gaskin, Gregory D. Moody 2015 Virginia Tech

Proposing The Multi-Motive Information Systems Continuance Model (Misc) To Better Explain End-User System Evaluations And Continuance Intentions, Paul Benjamin Lowry, James Gaskin, Gregory D. Moody

Faculty Publications

Information system designers must consider the influence of users’ intrinsic motivations, in addition to commonly studied extrinsic motivations, to ensure that users will want to continue using the system. In an attempt to acknowledge this need, several studies have extended models of extrinsic motivation to include intrinsic variables. However, these studies largely downplay the role of users’ intrinsic motivations in predicting system use and how this role differs from the role of extrinsic motivation. The role of met or unmet expectations, as a result of system use, is often left out of extant models, and their function as co-creators in …


Early To Adopt And Early To Discontinue: The Impact Of Self-Perceived And Actual It-Knowledge On Technology Use Behaviors Of End Users, Rohit Aggarwal, David Kryscynski, Vishal Midha, Harpeet Singh 2015 University of Utah

Early To Adopt And Early To Discontinue: The Impact Of Self-Perceived And Actual It-Knowledge On Technology Use Behaviors Of End Users, Rohit Aggarwal, David Kryscynski, Vishal Midha, Harpeet Singh

Faculty Publications

For organizations to achieve the benefits of new IT systems their users must adopt and then actually use these new systems. Recent models help to articulate the potentially different explanations for why some users will adopt and then continue using new technologies, but these models have not explicitly incorporated IT-knowledge. This is particularly important in contexts where the user base may be non-IT professionals—i.e. the users may vary substantially in their basic IT-knowledge. We draw upon psychology to argue that in situations where there is wide variance in actual IT-knowledge there will often exist U relationship between actual and self-perceived …


Evaluating Venture Technical Competence In Vc Investment Decisions, Rohit Aggarwal, David Kryscynski, Harpeet Singh 2015 University of Utah

Evaluating Venture Technical Competence In Vc Investment Decisions, Rohit Aggarwal, David Kryscynski, Harpeet Singh

Faculty Publications

While much research emphasizes the importance of venture technical-competence for venture success and, therefore, the importance of venture technical-competence in VC investment decisions, we know little about why some VCs may be better than others at assessing the technical-competence of ventures. We gathered unique and proprietary data from 33 VCs and 308 ventures that sought series A funding from those VCs. We show that VC assessment of ventures predicts VC investment, and venture technical-competence predicts subsequent venture failure. This means that VCs that over-assess ventures are more likely to invest in firms that are more likely to fail. We then …


A Multi-Experimental Examination Of Analyzing Mouse Cursor Trajectories To Gauge Subject Uncertainty, Jeffrey L. Jenkins, Ross Larsen, Robert Bodily, Daniel Sandberg, Parker Williams, Steve Stokes, Spencer Harris, Joseph S. Valacich 2015 Brigham Young University - Provo

A Multi-Experimental Examination Of Analyzing Mouse Cursor Trajectories To Gauge Subject Uncertainty, Jeffrey L. Jenkins, Ross Larsen, Robert Bodily, Daniel Sandberg, Parker Williams, Steve Stokes, Spencer Harris, Joseph S. Valacich

Faculty Publications

Providing information online is pervasive in human-computer interactions. While providing information, people may deliberate their responses. However, organizations only receive the end-result of this deliberation and therefore have no contextual information surrounding the response. One type of contextual information includes knowing people’s response uncertainty while providing information. Knowing uncertainty allows organizations to weigh responses, ask follow-up questions, provide assistance, or identify problematic instructions or responses. This paper explores how mouse cursor movements may indicate uncertainty in a human-computer interaction context. Specifically, it hypothesizes how uncertainty on multiple-choice questions influences a mouse-movement statistic called area-under-the-curve (AUC). We report the result of …


Behaviorally Measuring Ease-Of-Use By Analyzing Users’ Mouse Cursor Movements, Jeffrey L. Jenkins, Joseph S. Valacich 2015 Brigham Young University - Provo

Behaviorally Measuring Ease-Of-Use By Analyzing Users’ Mouse Cursor Movements, Jeffrey L. Jenkins, Joseph S. Valacich

Faculty Publications

Ease-of-use—the extent to which a technology is free of effort—is a hallmark of many successful websites and is a predictor of important user outcomes including intentions to use a system and a system’s perceived usefulness. We propose a behavior-based measure of ease-of-use based on the analysis of users’ mouse cursor movements. As a basis for this measure, we explain how ease-of-use influences the precision of users’ mouse cursor movements, extending Attentional Control Theory and the Response Activation Model. We propose two mousing statistics—Normalized Area under the Curve and Normalized Additional Distance—and predict that they are correlated with PEOU and can …


The Role Of Mobile-Computing Self-Efficacy In Consumer Information Disclosure, Mark J. Keith, Jeffry Babb, Paul Benjamin Lowry, Christopher Furner, Amjad Abdullat 2015 Brigham Young University - Provo

The Role Of Mobile-Computing Self-Efficacy In Consumer Information Disclosure, Mark J. Keith, Jeffry Babb, Paul Benjamin Lowry, Christopher Furner, Amjad Abdullat

Faculty Publications

Smartphones are increasingly penetrating business and consumer markets, and mobile applications (apps) have engendered a large and innovative market. Whereas apps are useful, they also present new forms of privacy risk associated with users’ personal and location data. However, these dangers do not appear to increase the perceived risk or reduce the trust consumers demonstrate when using apps. Many information technology (IT) trust indicators are well documented, such as the quality of the IT, trust assurances, brand recognition and social influences. However, these traditional indicators appear to have a lesser impact on the adoption of mobile commerce via apps because …


Enabling Self-Service Bi Through A Dimensional Model Management Warehouse, Karen Corral, David Schuff, Gregory Schymik, Robert St. Louis 2015 Boise State University

Enabling Self-Service Bi Through A Dimensional Model Management Warehouse, Karen Corral, David Schuff, Gregory Schymik, Robert St. Louis

IT and Supply Chain Management Faculty Publications and Presentations

The promise of Self-Service Business Intelligence (BI) is its ability to give business users access to selection, analysis, and reporting tools without requiring intervention from IT. However, while some progress has been made through tools such as SAS Enterprise Miner, IBM SPSS Modeler, and RapidMiner, analytical modeling remains firmly in the domain of IT departments and data scientists. The development of tools that mitigate the need for modeling expertise remains the “missing link” in selfservice BI, but prior attempts at developing modeling languages for nontechnical audiences have gone largely unadopted. This paper seeks to address this unmet need, bringing model-building …


A Newsvendor Approach To Compliance And Production Under Cap And Trade Emissions Regulation, Andrew S. Manikas, James R. Kroes 2015 University of Louisville

A Newsvendor Approach To Compliance And Production Under Cap And Trade Emissions Regulation, Andrew S. Manikas, James R. Kroes

IT and Supply Chain Management Faculty Publications and Presentations

Since the 1990s, governmental agencies have increasingly turned to market based cap and trade programs to control the emission of pollutants. Firms subject to cap and trade regulation are typically required to acquire emissions allowances via open auction markets. The cost to acquire allowances may impose a substantial financial burden on a firm. While emissions reduction efforts may eliminate some firm's need to acquire additional allowances, there are still numerous firms that need to purchase additional allowances on the open market. This study presents a new forward buying heuristic, designed for those firms that need to purchase emissions allowances via …


Location Privacy In The Era Of The Internet Of Things And Big Data Analytics, Robert P. Minch 2015 Boise State University

Location Privacy In The Era Of The Internet Of Things And Big Data Analytics, Robert P. Minch

IT and Supply Chain Management Faculty Publications and Presentations

Location information is generated in large quantities in the Internet of Things and becomes a major component of the big data phenomenon. This results in privacy issues involving sensing, identification, storage, processing, sharing, and use of this information in technical, social, and legal contexts. These issues must be addressed if the IoT is to be widely adopted and accepted. Theory will need to be developed and tested, and new research questions will need to be investigated. This exploratory research begins to identify, classify, and describe these issues and questions.


Using Digital Learning Platforms To Extend The Flipped Classroom, Jonathan M. Balzotti, Lynn B. McCool 2015 Brigham Young University - Provo

Using Digital Learning Platforms To Extend The Flipped Classroom, Jonathan M. Balzotti, Lynn B. Mccool

Faculty Publications

Although digital environments already play a vital role in the flipped classroom model, this research project shows that in university writing classrooms, innovative content design and delivery systems can extend the walls of the classroom to areas beyond, in which students transfer and connect course content with the professional world. In this article, we describe the incorporation of video learning modules into three professional communication classrooms for just such a purpose.


How Polymorphic Warnings Reduce Habituation In The Brain—Insights From An Fmri Study, Bonnie Brinton Anderson, C. Brock Kirwan, Jeffrey L. Jenkins, David Eargle, Seth Howard, Anthony Vance 2015 Brigham Young University - Provo

How Polymorphic Warnings Reduce Habituation In The Brain—Insights From An Fmri Study, Bonnie Brinton Anderson, C. Brock Kirwan, Jeffrey L. Jenkins, David Eargle, Seth Howard, Anthony Vance

Faculty Publications

Research on security warnings consistently points to habituation as a key reason why users ignore security warnings. However, because habituation as a mental state is difficult to observe, previous research has examined habituation indirectly by observing its influence on security behaviors. This study addresses this gap by using functional magnetic resonance imaging (fMRI) to open the “black box” of the brain to observe habituation as it develops in response to security warnings. Our results show a dramatic drop in the visual processing centers of the brain after only the second exposure to a warning, with further decreases with subsequent exposures. …


The Role Of Stress And Motivation In Problematic Smartphone Use Among College Students, Jin-Liang Wang, Hai-Zhen Wang, James Gaskin, Li-Hui Wang 2015 Southwest University

The Role Of Stress And Motivation In Problematic Smartphone Use Among College Students, Jin-Liang Wang, Hai-Zhen Wang, James Gaskin, Li-Hui Wang

Faculty Publications

Although numerous studies have examined factors that influence problematic smartphone use, few have investigated the interactions between different types of motivation and psychosocial well-being factors in facilitating problematic smartphone use. Thus, this study analyzed the moderating role of perceived stress on the relationship between entertainment or escapism motivation and problematic smartphone use. Using a sample of 600 typical smartphone users (Chinese college students) we found: (1) Perceived stress moderates the relationship between entertainment motivation and problematic smartphone use, and between escapism motivation and problematic smartphone use among users scoring high on problematic use; (2) perceived stress moderated the relationship between …


Retooling For Success: A Case Study Of Voip Implementation To Improve Customer Service At A Midwestern Financial Services Office, Russell J. Roysden, Shu Z. Schiller 2015 Wright State University - Main Campus

Retooling For Success: A Case Study Of Voip Implementation To Improve Customer Service At A Midwestern Financial Services Office, Russell J. Roysden, Shu Z. Schiller

Management Information Systems Faculty Publications

This article presents a case study of the acquisition of a Voice over Internet Protocol (VoIP) system to replace an outdated telephone system at a Midwestern financial services company. In the Midwest retail office of ABC Financial Services, the old Private Branch Exchange (PBX) phone system was incapable of handling customer inquiries during the busy tax return season. The inefficient systems exposed the organization to missed and delayed calls, which lead to a considerable number of customer complaints and lost revenue. Guided by the systematic approach of technology retooling, computer engineers followed the steps of problem diagnosis, analysis of competing …


Modeling Large-Scale Cross Effect In Co-Purchase Incidence: Comparing Artificial Neural Network Techniques And Multivariate Probit Modeling, Zhiguo Yang 2015 University of Kentucky

Modeling Large-Scale Cross Effect In Co-Purchase Incidence: Comparing Artificial Neural Network Techniques And Multivariate Probit Modeling, Zhiguo Yang

Theses and Dissertations--Business Administration

This dissertation examines cross-category effects in consumer purchases from the big data and analytics perspectives. It uses data from Nielsen Consumer Panel and Scanner databases for its investigations. With big data analytics it becomes possible to examine the cross effects of many product categories on each other. The number of categories whose cross effects are studied is called category scale or just scale in this dissertation. The larger the category scale the higher the number of categories whose cross effects are studied. This dissertation extends research on models of cross effects by (1) examining the performance of MVP model across …


A Longitudinal Study Of Cis Students, Course Performance And Mbti Personality Types, Patricia Sendall, Alan Peslak, Wendy Ceccucci, S.E. Kruck 2015 Merrimack College

A Longitudinal Study Of Cis Students, Course Performance And Mbti Personality Types, Patricia Sendall, Alan Peslak, Wendy Ceccucci, S.E. Kruck

Management Faculty Publications

This research is a longitudinal study of Jungian personality traits and academic success of students enrolled in Computer Information Systems (CIS) courses. The Myers-Briggs Type Indicator (MBTI) measurement scale was self-analyzed by students in CIS courses from fall 2001 through spring 2013. The results of this study indicate that both Extroverts and Judgers have increased as percentage of enrollment between 2001-2003 and 2012-2013. There was no change in academic success, as measured by grades achieved, by personality type from 2001-2003 and 2012-2013.


Mechanism Design For Near Real-Time Retail Payment And Settlement Systems, Zhiling GUO, Robert John KAUFFMAN, Mei LIN, Dan MA 2015 Singapore Management University

Mechanism Design For Near Real-Time Retail Payment And Settlement Systems, Zhiling Guo, Robert John Kauffman, Mei Lin, Dan Ma

Research Collection School Of Computing and Information Systems

have made extensive use of interbank netting systems, in which payments are accumulated for end-of-day settlement. This approach, known as deferred net settlement (DNS), reduces the liquidity needs of a payment system, but bears inherent operational risks. As large dollar volumes of retail payments accumulate swiftly, real-time gross settlement (RTGS) is an attractive option. It permits immediate settlement of transactions during the day, but it brings up other risks that require consideration. We propose a hybrid payment management system involving elements of both DNS and RTGS. We explore several hybrid system mechanism designs to allow payment prioritization, reduce payment delays, …


A Systematic Review Of Social Networks Research In Information Systems: Building A Foundation For Exciting Future Research, Jinwei Cao, Kamile Asli Basoglu, Hong Sheng, Paul Benjamin Lowry 2015 Missouri University of Science and Technology

A Systematic Review Of Social Networks Research In Information Systems: Building A Foundation For Exciting Future Research, Jinwei Cao, Kamile Asli Basoglu, Hong Sheng, Paul Benjamin Lowry

Business and Information Technology Faculty Research & Creative Works

Social networking applications such as blogs, instant messengers, podcasts, social networking websites (e.g., Renren in China, Vkontakte in Russia, Facebook), professional networking websites (e.g., LinkedIn), Twitter, and virtual worlds (e.g., Second Life) have become increasingly popular in the last few years. Because these applications have substantial implications for users, organizations, and society, social networks (SNs) have gained attention from information systems (IS) researchers and grown steadily as a research area since 2004 However, to organize the accumulated research and encourage researchers to examine new and pressing issues in SNs, available knowledge needs to be synthesized and research gaps need to …


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