Interpersonal and Small Group Communication Commons^™

Where The Action Is: Positioning Matters In Interaction, Danielle M. Pillet-Shore

Faculty Publications

Position matters. As a conversation analyst examining any form of recorded synchronous human interaction – be it casual or institutional – I constantly monitor for, and organize my collections of target phenomena around structural position: Where on a transcript and when in an unfolding real-time encounter does a participant enact some form of conduct? Because conversation analysis (CA) is primarily focused upon action sequences, I use CA methods to examine the ways in which participants’ audible utterances and visible body-behaviors accomplish particular social actions due at least in part to their positioning within a sequence of interaction – …

The Impact On Gay Men Of Support And Enforcement Of Workplace Dei Policies: A Meta Analysis, Steven M. Vega

Student Theses and Dissertations

The poor enforcement of workplace DEI policies affects gay men in ways that are unique and invite close attention. The nature of the impact of missing or unsupported DEI policies on gay men has been widely debated in the field of human resources and communication studies, with scholars such as David Wicks, Helen Seitzer, James Ward, and Diana Winstansley arguing that these effects include lasting negative mental and physical health effects and discomfort with self-disclosure in the workplace. However, the existing research on this topic has not sufficiently considered the effects of the poor enforcement of workplace DEI policies side …

Report From The 2022 National Communication Association Annual Convention, Mick Brewer

Title III Professional Development Reports

The following is a brief descriptive report of some of the work that took place at the 2022 National Communication Association's annual convention.

Reconnecting With The Truth: Conspiracies, Perspective Taking, And Misinformation, Scott Sellnow-Richmond, Mili Pinski

Discourse: The Journal of the SCASD

“I’ve done my research.” Misinformation has become a prevalent topic in communication courses, particularly those focused on argumentation, public speaking, or even interpersonal and family communication. Students thus benefit from adapting public speaking-focused assignments to illuminate how to understand - and thus combat- disinformation in their own lives. This assignment works toward this goal in two stages, allowing students to argue not just against misinformation and conspiracies, but also to argue for them as an act of empathy and understanding. The applied nature of this exercise also empowers instructors with a way to concretely address this issue in the classroom. …

Differentiating Between Irony And Sarcasm: An Illustration Of Sarcasm’S Negative Impact On Audiences, Brent Kice

Discourse: The Journal of the SCASD

The following in-class activity helps students differentiate between ironic and sarcastic messages. In turn, students will recognize the negative impact of sarcastic messaging identified by Dynel (2013) and Averbeck (2013) in an effort for students to improve their own messages when attempting to persuade audiences.

Listen Up!: Measuring And Mitigating College Students’ Most Commonly-Reported Listening Challenges, Karla Hunter, Erin Lionberger, Ashley Phillips, Kaitlyn Luebbert, Andrea N. Briggs

Discourse: The Journal of the SCASD

This study updates the existing literature on listening education in two ways: 1) by providing an assessment of an effective listening education intervention and 2) by identifying what college students' self-assessment and reflection revealed as their most common barriers to listening and the actions that helped mitigate those challenges. Through content analysis, five graduate student coders analyzed six consecutive pre-Covid-19 semesters of student submissions to a Listening Log Self-Assessment assignment in an online interpersonal communication course (n = 186). This experiential activity was designed to motivate students' metacognitions to elicit accurate self-appraisals based on reflections of students' current listening encounters …

Front Matter

Discourse: The Journal of the SCASD

No abstract provided.

The Importance Of Creation: Lessons From The Collision And Performing Justice Projects, Mariah Johnson

Symposium of Student Scholars

The Collision Project is a performance-based project that introduces young artists to an inspiration which drives them to create their own performative art. During my time participating in Kennesaw State University's 2022 New Connections Collision Project, I had the privilege of working alongside the talented youth graduates in the Department of Justice system. Through my first-hand experience and by examining the works through the lens of Megan Alrutz’s book Digital Storytelling, Applied Theatre, & Youth: Performing Possibility, I learned the importance of personal expression through creation. Projects such as our Collision Project and Alrutz’s Performing Justice Project present highly beneficial …

Communication Apprehension In Romantic Relationships And Effects On Mental Health, Meg Mccoy

Theses/Capstones/Creative Projects

This study examines how and if university students’ communication apprehension (CA) within romantic relationships affects their mental health. Inspired by Communication Accommodation Theory, this researcher conducted both a survey and in-depth interviews with undergraduate students at the University of Nebraska at Omaha to test these relationships and further explore experiences of CA in romantic relationships. The findings of this study reveal that lower levels of CA are positively correlated with a healthier mental status, including overall mental health and self-esteem. In addition, the data indicates that participants do not experience CA except when it comes to sensitive subjects. Employing accommodative …

Reconciling Self-Censorship: A Qualitative Study Of The Experiences Of University Staff And Administrators, Leigh C. Morales

Doctoral Dissertations

In addition to a global pandemic, the past three years have been marked by racial, social, and political unrest. These circumstances add meaningful context to examine and better understand factors that undermine free expression and contribute to self-censorship among university staff and administrators. To date, few studies have holistically explored the unique experiences of university staff and administrators with self-censorship and how this phenomenon affects their experience on college and university campuses. Understanding why staff and administrators choose to self-censor may allow for a deeper discussion about speech climate and the degree to which colleges and universities implement and uphold …

Strangers Switching Their Identities: Cultural Identity Management And Performance On Social Media A Qualitative Analysis Of International Students’ Intercultural (Ex)Change Processes And Perceptions Regarding Their Stay In The United States And Countries Of Origin, Vivian Kretzschmar

All Theses

In this globalized world, cross-country travel for education has been a prevalent (5.6 million students identified as international students in 2020) and ever-increasing (with a predicted increase of 250% by 2030) trend through the past decades. The sojourn impacts the students’ experience of the new culture and the ensuing shocks and adaptations. The understanding of something as complicated as culture, trying to be integrated into a new culture, and its perception to individuals, of course, have their ways of distinct communication trends through social media.

The struggle of maintaining and changing one’s cultural identity and adaptation across cultures has been …

Pilgrimage Sites As Magnets Of Interfaith Tolerance: The Case Of Kemaliq Lingsar In Indonesia, Suhadah Suhadah, Deddy Mulyana, Pawit M. Yusup, Nuryah A. Sjafirah

International Journal of Religious Tourism and Pilgrimage

This study aims to reveal the practices of tolerance between the adherents of Islam and Hinduism when they were engaged in worship at Kemaliq Lingsar, a sacred religious site which is used as a pilgrimage site where both parties pray and perform religious tourism and rituals. Drawing on the interpretive approach, this study found the wisdom of the two religious communities in Lingsar Village, West Lombok Regency, Indonesia. This area exhibits unique strategies for sharing the same pilgrimage site: two communities performing their respective rituals in turn and in unison in the same space with complete understanding. This tolerance practiced …

Rising From The Flames: How Researching Burnout Impacted Two Academic Librarians, Robert Griggs-Taylor, Jessica Lee

Georgia Library Quarterly

In 2021, four tenure-track academic librarians surveyed academic library workers who are parents to gauge how parenting affects symptoms of burnout. The COVID-19 pandemic caused an explosion of burnout related literature resulting in an oversaturation of the word in today’s society; however, the authors remain deeply impacted by their research. In this paper, two of those four librarians reflect on the effect that the survey on burnout had on their approaches to management, work, and personal life. Societal pressures to ‘return to normal’ has not alleviated burnout, instead these pressures caused these librarians to reframe their views around what library …

Understanding Motivations Among Sustained Cooperative Extension Partners For Obesity Prevention In Rural Louisiana, Catherine R. Losavio

LSU Master's Theses

Louisiana consistently has one of the highest rates of obesity in the nation with higher concentrations of obesity in many rural parishes (i.e., counties). Due to over a century of visibility and engagement in rural communities, Cooperative Extension (Extension) is uniquely poised to reach remote rural communities disproportionately impacted by obesity. As Extension increases its use of community coalitions and implements its new National Framework for Health Equity and Well-Being, understanding motivations and communication preferences among long-term rural coalition partners for obesity prevention and health promotion has become essential for duplicating successful local-level policy, system, and environmental (PSE) changes. This …

Journal Of Communication Pedagogy, Complete Volume 6, 2022

Journal of Communication Pedagogy

No abstract provided.

Engaging Pre-Med Students In Field-Related Dialogue: Best Practices For A Dialogic Approach To A Health-Specific Oral Communication Course, Natalie Grecu

Journal of Communication Pedagogy

Using a dialogic framework as the backdrop to course curriculum, I developed an Oral Communication course for pre-med students with the goal to enhance students’ public speaking skills while also incorporating health communication and applied communication research and activities to create opportunities for engagement. I propose best practices for teaching pre-med oral communication by deconstructing “bedside manner,” emphasizing a dialogic, audience-centered approach to communication, illustrating the praxis of genuine communication, creating a supportive climate through nonverbal and small group communication tenets, and creating a space to practice genuine communication. Using this approach, the layperson understanding of “bedside manner” becomes an …

Editor's Note To Volume 6 Of The Journal Of Communication Pedagogy, "Back To Business As Usual—Or Not: Pedagogy Of Renewal", Deanna D. Sellnow

Journal of Communication Pedagogy

Editor’s Note to Volume 6 of the Journal of Communication Pedagogy.

Zero Textbook Cost Syllabus For Com 3077 (Interpersonal Communication), Christina Donaldson

Open Educational Resources

This course is designed to examine communication issues surrounding interaction between individuals in family, peer, work, and business contexts. Topics include effective verbal and nonverbal communication, communication and perception of self and other, interpersonal conflict resolution, family communication, friendship development, computer-mediated communication, and interpersonal communication in work and business contexts.

Columnas: The Honors Program Newsletter At Bentley University, Debayan Sen, Hailey Jennato, Gabe Holmes, Daniel Furze

Honors Program

Page 1: SOCIAL MEDIA—A VEHICLE FOR SOCIAL CHANGE OR VIRTUE SIGNALING? ~ By Debayan Sen ’23

Page 2: WILL ARTIFICIAL INTELLIGENCE AND ROBOTICS REPLACE THE HUMAN WORKER? ~ By Hailey Jennato ’24

Page 3: HOW TO HEALTHILY COMMUNICATE IN A RELATIONSHIP: NO, NOT JUST A ROMANTIC ONE ~ By Gabe Holmes ’26

Page 4: THE W SLANT ~ By Daniel Furze ’26

Medicine Is Humbling, Victoria E. Coutin

be Still

As I near the last couple of months of third-year clinical rotations in medical school, this short letter represents my own reflection on the experiences this year that have shaped me.

During your third year of medical school, every month you may find yourself in a completely new environment. These were some of the thoughts that kept me grounded and helped me better integrate myself into each of these new environments.

The Great Resignation Among Restaurant Workers: A Content Analysis Of News Sources’ Portrayals Of The Covid-19 Labor Shortage, Mackenzie M. Williams

The Cardinal Edge

When workers left the labor market in large numbers during the COVID-19 pandemic, proclamations of a labor shortage emerged extensively throughout the news. In this study, I analyze the coverage of the worker shortage among three news sources with different political orientations. Several themes emerged from analyzing a total of 75 articles. The findings showed that the perspective shown in the article, the cause of the labor shortage, restaurant worker portrayal, support of solutions, and opinion of the labor shortage all differed based on the political identity of the news source. This research supports previous findings that show there is …

The Critical Incident Technique (Cit) In Studying Health Care Professional–Patient Communication, Maija Peltola, Pekka Isotalus, Päivi Åstedt-Kurki

The Qualitative Report

Our study aimed to describe and evaluate the applicability of the critical incident technique (CIT) in qualitatively identifying the health-related outcomes of professional–patient communication. We described and evaluated the applicability of the CIT by analyzing previous CIT studies in the field of multidisciplinary health research, as well as conducting a study in which the CIT was applied. We based our description and evaluation on the qualitative research model developed by Carter and Little (2007). Our evaluation showed that in addition to defining the critical requirements of professional–patient communication in relation to specific outcomes, the CIT could be applied in defining …

Researcher And Academic Library Roles And User Beliefs In The Pandemic: Designing The Open-Access And Library Usage Scale (Oalu), Elizabeth Dezouche, Angelique Blackburn

Killam Library Faculty Publications

We investigated whether individuals believe they have a right to information during a crisis, and whether attitudes about crisis-related information sharing differ by age and one’s role in providing or consuming information. We measured attitudes about aspects of data sharing related to COVID-19: researchers’ obligation to share data, publishers’ obligation to share information, and libraries’ responsibility to provide them. We predicted younger individuals, especially students as consumers of information, would report stronger preference for open access to pandemic-related information. A principal components analysis was performed, and two predicted factors emerged: information-sharing obligations and libraries’ responsibility to provide resources. Age was …

Envy Influences Interpersonal Dynamics And Team Performance: Roles Of Gender Congruence And Collective Team Identification, Kenneth Tai, Sejin Keem, Ki Young Lee, Eugene Kim

Research Collection Lee Kong Chian School Of Business

Our research extends past envy research by considering how envy and gender congruence shape interpersonal dynamics at the dyadic level and their bottom-up effects for team performance. Integrating social comparison theory and social identity theory, we examine when and how dyadic level envy influences team performance. Using time-lagged data from 428 dyads of 161 employees in 51 teams, our results show that envious employees are likely to engage in interpersonal deviance directed toward envied team members and that envied employees are likely to seek advice from envious team members. Gender congruence further influences these relationships, with different patterns for males …

Building Belonging, Jacob M. Ross

Master of Applied Positive Psychology (MAPP) Capstone Projects

This project comes from a deep love of the idea of creating cultures of belonging, originating from my own relationship with community, in which my life was saved by the loving generosity of the 12-step community. This connects to contemporary research on both the nature of, and need for, a sense of belonging to something bigger than oneself. This project begins with a review of current literature on the experience of belonging in the workplace, and the influence that feeling a sense of belonging within one’s organization has on well-being. It then goes into an exploration of current interventions that …

Searching For A Solution To Political Polarization In The U.S. Through A Feminist Ethics Of Care, Marissa Smith

Electronic Theses and Dissertations

American politics have seen growing polarization in the past few years (Serrano-Contreras et al., 2020; Wojcieszak & Warner, 2020). Polarization is generally defined as “the distance between opposing political views” (Serrano-Contreras et al., 2020, p. 65). With focus on college students, this thesis considers ways to bridge the political divide in the United States and to promote generative engagement with differences across the political spectrum. The specific research questions this study explored were: 1) How do Ethics of Care principles and practices appear in and impact conversations on politically-charged topics among college students? and 2) How does participating in a …

The Aspiring Entrepreneur Model For Flourishing - A Model Designed To Keep Aspiring Entrepreneurs Engaged, Committed, And Flourishing, Aaron Marcum

Master of Applied Positive Psychology (MAPP) Capstone Projects

The entrepreneurial experience is not for the faint of heart. Due to the stress associated with starting a new business, it can challenge the well-being of even the best intended entrepreneurs, especially those early on in their journey, whom I call aspiring entrepreneurs (AE). It is possible for an AE to flourish, where they thrive and continue to grow through the experience, as long as they invest in certain key well-being dimensions that positive psychology researchers and practitioners have identified as foundational to entrepreneurial flourishing. This paper explores three of these dimensions, (1) purpose in life, (2) autonomy, and (3) …

Does A Sender’S And Recipient’S Relationship Influence Readers’ Interpretation Of Message Tone?, Allison Arp

Masters Theses, 2020-current

Given the importance of computer-mediated communication (CMC) and the uniqueness of the cues that have meaning in this environment, research is warranted to investigate how the relationship between the people communicating via CMC might impact the way the message and cues are interpreted. This study aims to investigate whether different inherent levels of authority and familiarity between a message sender and recipient affect how email tone is interpreted. Previous studies demonstrate that when individuals communicate with authority figures, they employ different strategies than when communicating with peers. Furthermore, individuals adapt their behavior to mimic the interactants behavior, which in turn …

Comm 1311: Fundamentals Of Speech Communication, Jeremy S. Coffman, Tammy L. Holmes, Patrick A. Luster

Open Education Resources

This OER packet contains the course materials for COMM 1311: Fundamentals of Speech Communication that introduce you to why do we/I need to take a public speaking course. The answer is also always the same. “Because it is required.” However, you the reader, and us as the authors/editors, know that this doesn’t answer the question. The real answer can be complicated, but this author/editor believes that the skills gained by public speaking will help you in any field, despite whether or not you end up working in a field that requires public speaking.

Teamwork That Affects Outcomes: A Method To Enhance Team Ownership, Brian Carlson, Richelle Graham, Brad Stinson, Jordan Larocca

Patient Experience Journal

Healthcare is the ultimate team sport, and this case study explores how to build teamwork across teams. The ability for nursing, environmental services and food and nutrition services to work collaboratively to benefit patients is paramount to a patients experience and outcomes. The case study describes how the work was done to build teams and then improved outcomes in both patient and employee experiences. The learnings are applicable to any team setting not just those described in this case study.

Experience Framework

This article is associated with the Staff & Provider Engagement lens of The Beryl Institute Experience Framework ( …