Industrial and Organizational Psychology Commons^™

The Moderating Effect Of Organizational Policies And Procedures In Relation To The Consequences Of Sexual Harassment Of Women, Nicole Aranda

Honors Undergraduate Theses

Sexual harassment is common in the workplace and leads to negative outcomes for individuals and organizations. Previous research has shown that turnover is a negative outcome of sexual harassment. Organizations can implement policies and procedures, but little research exists examining the impact of these policies on employee perceptions and intentions. Thus, the aim of this study is to examine perceived enforcement of organizational policies and procedures as a moderator of the relationship between sexual harassment and turnover intentions. Social exchange theory is used to explain this concept between women from male-dominated professions and gender-balanced professions. Participants were 66 employed females …

All Good Things Must Come To An End: Finding The Connection Between Citizenship Pressure, Organizational Citizenship Behaviors, And Job-Related Affective Well-Being, Skylar D. Oney

Honors Undergraduate Theses

A plethora of extant research focuses on the positive outcomes of organizational citizenship behaviors (OCB). However, there has been a relatively recent shift of focus that sheds light on the changing parameters and workplace perceptions of what such behaviors entail, as well as their adverse outcomes. As organizations and their employees endure changes, work expectations have consequently changed through differing perceptions of job tasks that individuals feel required or obligated to do, even when it is not included in their formal job description. Such feelings point to the concept of citizenship pressure (CP), which this thesis further explores and adds …

Predicting Employee Performance: A Meta-Analysis And Systematic Review On Data Mining Methods, Turku Erengin

Electronic Theses and Dissertations, 2020-2023

Data mining methods have been used to study a variety of topics in industrial and organizational psychology, including predicting employee performance. With the increased interest in predictive analytics in human resources, the present study aimed to review and explore the application of two commonly used data mining methods, decision trees (DTs) and artificial neural networks (ANNs), for predicting employee performance in organizational settings. Out of 103 studies reviewed, eight studies were retained and used for the meta-analyses. The number of employee performance classifications meta-analyzed was 2430 in total. The results suggested that both data mining methods showed good performance in …

Seeing Through Woke-Washing: Effects Of Projected Diversity Values And Leader Racial Diversity On Equity In Workplace Outcomes, Adrienne M. Kafka

CMC Senior Theses

The presence of multicultural values, emphasizing the appreciation of distinct cultural identities in companies’ promotional materials, versus colorblind values, which minimize cultural distinctions, may affect Black/Hispanic/Latinx (BHL) vs White individuals’ cognitive ability employment selection test scores and likelihood of applying to an organization differently depending on the company’s demonstrated leader racial diversity (LRD). Participants (N = 419), recruited via Amazon MTurk, read a hypothetical job application call and mission statement with a specific diversity ideology emphasized (multiculturalism, colorblind, control, Black Lives Matter (BLM)) and viewed headshots of the company C-suite either with low LRD (mostly White) or high LRD before …

Antecedents To Self-Perceived White Privilege And Organizational Citizenship Behaviors, Anthony Micale

Williams Honors College, Honors Research Projects

White privilege in organizational settings often gives White employees an undeserved edge over employees of color. The current study functioned to determine the precursors to self-awareness of one’s White privilege, specifically focusing on participants’ multicultural experiences as well as personal and parental education levels. Increased self-awareness of White privilege was also suspected to increase the frequency of engagement in organizational citizenship behaviors (OCBs). Finally, White privilege attitudes were hypothesized to mediate the relationship between multicultural experience and OCBs. White participants (N = 98) were asked to complete an online questionnaire designed to assess multicultural experience, self-perceptions of White privilege, and …

The Prevalence Of Burnout Among Entry-Level Dental Hygiene Program Directors, Jessica Suedbeck, Emily A. Ludwig, Susan Lynn Tolle

Dental Hygiene Faculty Publications

Purpose: Workplace burnout in academia is a problem that affects career satisfaction and longevity. The purpose of this study was to determine the prevalence of burnout among entry-level dental hygiene program directors.

Methods: The Copenhagen Burnout Inventory (CBI) survey was used to determine prevalence of burnout in 325 dental hygiene program directors from across the United States. The survey was disseminated electronically. The CBI contains 19 questions that measure overall, personal, work-related, and client/student-related burnout on a five-point Likert type scale. The survey also included nine demographic and three open-ended questions related to burnout. Descriptive statistics, one sample t-tests, and …

Important Attributes Of A Behaviorally-Based Coaching Culture, Sarah M. Eustice

Theses and Dissertations--Education Sciences

Professional coaching is still considered an emerging field. Over the past 30 years, professional coaches and researchers have worked to further this profession by developing coaching competencies, exploring the nuances between various coaching modalities, and developing models to explain the role of coaching in organizations. There remains, however, a dearth of literature on coaching culture, including limited agreement on what it is and how it should look in an organization.

This study aims to establish agreement by investigating the confluence of coaching culture definitions and models present in industry and scholarly literature, and garnering input from a sample of professionals …

Catalytic Resilience Practices: Exploring The Effects Of Resilience And Resilience Practices Through Physical Exercise, Mackenzie Ruether

Industrial-Organizational Psychology Dissertations

Resilience is of increasing interest to researchers and practitioners as the organizations where they work have become increasingly complex and dynamic. The recent COVID-19 pandemic has only magnified its importance. COVID-19 provides a unique opportunity to study how people navigate challenges and face adversity to be resilient both at home and at work. The main question organizations, teams, and employees are asking is how individuals gain and sustain resilience. To that end, theory and research has suggested a vast array of practices or strategies that individuals can engage in to build resilience to be better prepared to overcome adverse situations …

Leading In Crisis, Jaimee Felice Caringal-Go, Edna P. Franco, Mendiola T. Calleja

Psychology Department Faculty Publications

How different are the requirements for leadership during crisis from leadership during “normal” times? The chapter highlights studies and cases, that differentiates the leadership role in a crisis - the element of urgency makes the time window for decisions and actions much narrower and the intensity of the situation also evoke more passionate emotions from stakeholders that the leader has to deal with. A summary of what effective crisis leadership may look like, as reported in the academic and business management literature as well as the real-life experiences in the local scenario is discussed. In this summary, the phases are …

Mind Wandering As A Result Of Failed Self-Regulation: An Examination Of Novel Antecedents, Kent Etherton

Browse all Theses and Dissertations

The purpose of this study was to examine the role of self-regulatory mechanisms when predicting mind wandering. I collected data from a sample of undergraduate psychology students (N = 168) and full-time workers (N = 660). The hypothesized model did not produce acceptable fit. However, through alternative model testing, I discovered a well-fitting model of self-regulatory predictors of mind wandering. These results contributed to the literature by providing evidence that motivational mechanisms significantly predict mind wandering in both student and work contexts and raise issues relating to 1) the uni- versus multi-dimensionality of approach and avoid-motivational temperaments, 2) distinctions between …

Understanding Human Decision Making With Automation Using Systems Factorial Technology, Cara M. Kneeland

Browse all Theses and Dissertations

While many researchers have investigated the performance consequences of automated recommender systems, little research that has explored how these systems impact the decision making process. The purpose of this dissertation is to examine how people process information from an automated recommender system and raw information from the en- vironment using Systems Factorial Technology (SFT). Participants completed a speeded length judgment task with a reliable but imperfect aid. Experiment 1 focused on whether people process all the available information or are selective in their information search under certain circumstances (e.g., with performance incentives and with more experience with automation failures in …

Promises And Pitfalls Of Machine Learning Classifiers For Inter-Rater Reliability Annotation, Lucille Dorothy Ayres

Browse all Theses and Dissertations

Qualitative data result from observation, video, and dialogue. These types of data are flexible and allow us to study behavior without imposing potentially disruptive data collection methods. However, subsequent quantitative analysis requires a time consuming, labor intensive initial coding process, and a second manual coding to calculate inter-rater reliability. I examined the use of machine learning algorithms to reduce the amount of manual annotation work required to perform inter-rater reliability measures on text data. By comparing machine-human and human-human raters using Cohen’s Kappa statistic and an informal analysis of the features used in machine learning classification, I identify the promise …

The Predictive Power Of Machiavellianism, Emotional Manipulation, Agreeableness, And Emotional Intelligence On Counterproductive Work Behaviors, Ryan L. Walters

Browse all Theses and Dissertations

Characteristics of Machiavellian individuals include a propensity to manipulate and deceive others, making them susceptible to committing counterproductive work behaviors (Deshong et al., 2014). Machiavellians endorse emotional manipulation as a tactic to achieve desirable outcomes, and experience deficits in emotional intelligence and agreeableness (Austin at al., 2007). The purpose of my study is to examine Machiavellianism and emotional intelligence and their relationships to counterproductive work behaviors. I collected survey results via Amazon MTURK with a sample of 153 participants. Bivariate correlation analyses show that Machiavellianism positively predicted Emotional Manipulation and negatively predicted Emotional Intelligence. Emotional manipulation was found to partially …

Capturing Intentional Testing Of An Automated System, Abraham Haskins

Browse all Theses and Dissertations

Users change their behavior when interacting with automated systems based upon their trust levels. Users faced with an unknown system will adjust their trust levels as they learn more about that system. Past automation trust research has implicitly assumed that users are passive recipients of information when interacting with new systems. Feedback-seeking behavior, a pattern of behavior involving actively eliciting information about one’s performance, is a well-researched concept within interpersonal research. Applying this interpersonal research to the domain of automation, I examined cases in which individuals sought feedback regarding the reliability of an unfamiliar automated system by asking for answers …

An Interaction Between Anthropomorphism And Personality On Trust In Automated Systems, Abraham Haskins

Browse all Theses and Dissertations

Automated assistance is increasingly being implemented in domains ranging from healthcare to transportation. The reason for the tendency for certain users to trust or mistrust automated assistance has been studied to mixed effect. I examined the effect of anthropomorphism as an independent factor on user trust. In addition, I examined the potential for anthropomorphism to act as a moderator between the personality traits of a user and the trust a user demonstrates in the automated aid. Though the participants in the anthropomorphic condition did view the assistant as more human-like, the level of anthropomorphism had no effect on user behavior. …

Role Overload: Examining The Definition And Measurement Of A Common Work Stressor, Sean Becker

Browse all Theses and Dissertations

Researchers previously gave considerable attention to role overload as a predictor of employee health, job attitudes, and behavior. However, the validity and conceptualization of role overload measures have been questioned and show inconsistent results. In response to the issues with role overload measures, the researcher developed a new measure of total role overload, consisting of two work related dimensions, qualitative and quantitative. These dimensions were crossed with “data people and things” to provide diagnostic ability and one non-work-related dimension of family role overload to contextualize the individual’s life. The researcher conducted three studies to examine the psychometric qualities of the …

Role Overload: Examining The Definition And Measurement Of A Common Work Stressor, Sean Becker

Browse all Theses and Dissertations

Researchers previously gave considerable attention to role overload as a predictor of employee health, job attitudes, and behavior. However, the validity and conceptualization of role overload measures have been questioned and show inconsistent results. In response to the issues with role overload measures, the researcher developed a new measure of total role overload, consisting of two work related dimensions, qualitative and quantitative. These dimensions were crossed with “data people and things” to provide diagnostic ability and one non-work-related dimension of family role overload to contextualize the individual’s life. The researcher conducted three studies to examine the psychometric qualities of the …

Ecological Interface Design For Flexible Manufacturing Systems: An Empirical Assessment Of Direct Perception And Direct Manipulation In The Interface, Dylan G. Cravens

Browse all Theses and Dissertations

Four interfaces were developed to factorially apply two principles of ecological interface design (EID; direct perception and direct manipulation) to a flexible manufacturing system (FMS). The theoretical foundation and concepts employed during their development, with findings related to more significant issues regarding interface design for complex socio-technical systems, are discussed. Key aspects of cognitive systems engineering (CSE) and EID are also discussed. An FMS synthetic task environment was developed, and an experiment was conducted to evaluate real-time decision support during supervisory operations. Participants used all four interfaces to supervise and maintain daily part production at systematically varied levels of difficulty …

Confidence In Organizational Science Procedures: Development And Measurement Of A Novel Construct, Alice Pyclik

Browse all Theses and Dissertations

Adopting organizational science recommendations can lead to beneficial outcomes, but there is a gap between what scientists recommend and what managers do. This research introduced the construct of confidence in organizational science procedures (COSP), which refers to an individual’s belief that organizational science findings a) are accurate, b) are important, and c) should be applied in organizations. In addition to introducing COSP, the purposes of this research were to develop a measure of COSP and test hypotheses related to the nomological network of this construct. First, 29 participants completed an item sorting task, providing content validity information for the COSP …

The Relationship Between Cross-Cultural Psychological Capital And Organizational Commitment, Steven Andrew Snell

Walden Dissertations and Doctoral Studies

For many organizations, the cultural demographics of the workforce reflect the growing diversity of the global workforce. Effective intercultural interactions require individuals to have several personal psychological resources, including cross-cultural psychological capital (PsyCap). Without such resources, employees may not have the ability to effectively work with individuals from other cultures, making working in these environments stressful. These stressful situations may negatively impact employee commitment levels, potentially increasing turnover rates. The purpose of this study was to explore the influence that employees’ cross-cultural PsyCap has on their organizational commitment (OC) as indicated by the three-component model of OC. To date, researchers …