Industrial and Organizational Psychology Commons^™

How To Improve Dynamic Decision Making: Evaluation Of A Brief Training Program On Human Error, Yoannis Hermida

UNF Graduate Theses and Dissertations

Current work environments require leaders to make effective and sound decisions in unpredictable situations. How can leaders improve their dynamic decision-making (DDM) skills? The current studies explored the effects of a training program on improving DDM in two computer-simulated tasks with different task characteristics. This study was comprised of two experiments. The first experiment included 83 undergraduate students who independently managed a computer simulated chocolate factory (ChocoFine). The second experiment included 111 students who played the role of a fire rescue chief overseeing a forest fire (WinFire). Half of the participants in each simulation group received a brief training on …

Qualitative Study Of Collaboration Between Independent Reading Specialists And Elementary Classroom Teachers, Lindsay Lee Hawbaker

Electronic Theses and Dissertations

Abstract

The failure of educators to meet the needs of elementary students who require separated, differentiated, and intensive reading interventions (Tier 3) has been attributed to the scarcity of administrative resources and a lack of effective collaboration between reading specialists and classroom teachers. Experts opine that common barriers to effective collegial collaboration between institutional reading specialists, who are employed by the school, and classroom teachers include: an unsupportive school culture, the classroom teachers’ fear of losing pedagogical autonomy, the absence of mutual trust and interdependence between the reading specialists and their students’ classroom teachers, and the inability of reading specialists …

Reference Checks, Tara Myers, Megan Paul

Umbrella Summaries

What are reference checks?

Reference checks are hiring tools, typically used as one of the last steps in the hiring process. “A reference check generally involves contacting applicants’ former employers, supervisors, coworkers, and educators to verify previous employment and to obtain information about the individual’s knowledge, skills, abilities and character” (Society for Human Resource Management, 2020, p. 1). For example, potential employers use this as an opportunity to get additional information about applicants’ job performance, communication, time management, teamwork, professionalism; honesty; and attention to detail (Hendricks, Rupayana, Puchalski, & Robie, 2018). The questions used on reference checks depend on the …

Measuring Intelligence With The Sandia Matrices: Psychometric Review And Recommendations For Free Raven-Like Item Sets, Alexandra M. Harris, Jeremiah T. Mcmillan, Benjamin Listyg, Laura E. Matzen, Nathan Carter

Personnel Assessment and Decisions

The Sandia Matrices are a free alternative to the Raven’s Progressive Matrices (RPMs). This study offers a psychometric review of Sandia Matrices items focused on two of the most commonly investigated issues regarding the RPMs: (a) dimensionality and (b) sex differences. Model-data fit of three alternative factor structures are compared using confirmatory multidimensional item response theory (IRT) analyses, and measurement equivalence analyses are conducted to evaluate potential sex bias. Although results are somewhat inconclusive regarding factor structure, results do not show evidence of bias or mean differences by sex. Finally, although the Sandia Matrices software can generate infinite items, editing …

A Comparison Of The Two-Option Versus The Four-Option Multiple-Choice Item: A Case For Fewer Distractors, Allan Bateson, William R. Dardick

Personnel Assessment and Decisions

Multiple choice test items typically consist of the key and 3-4 distractors. However, research has supported the efficacy of using fewer alternatives. Haladyna and Downing (1993) found that it is difficult to write test items with more than one plausible distractor, resulting in items with a correct answer and one alternative, also known as the alternate choice (AC) format. We constructed two 32-item tests; one with four alternatives (MC4) and one with two (AC), using an inter-judge agreement approach to eliminate distractors. Tests were administered to 138 personnel working for a U.S. Government agency. Testing time was significantly less and …

Is It Complicated? Validity Of Personality Interactions For Predicting Performance, Jacob C. Bradburn, Ann Marie Ryan, Anthony Boyce, Tamera Mckinniss, Jason Way

Personnel Assessment and Decisions

Research on personality within the organizational sciences and for employee selection typically focuses on main effects, as opposed to interactive effects between personality variables. Large, multi-organizational datasets involving two different measures of personality were examined to test theoretically driven trait by trait interactions in predicting job performance. Interactive effects of Agreeableness and Conscientiousness, Agreeableness and Extraversion, Extraversion and Conscientiousness, and Emotional Stability and Conscientiousness were hypothesized as predicting overall job performance. However, these hypothesized effects were generally not supported. Implications for personality assessment are discussed.

The Relationship Between Criminal Records And Job Performance: An Examination Of Customer Service Representatives, Jakari N. Griffith, Todd C. Harris

Personnel Assessment and Decisions

Between 70 million and 100 million Americans—or as many as one in three—have some type of criminal record (Vallas & Dietrich, 2014). Having even a minor criminal record often functions as a significant impediment to gainful employment and resultant economic security. This is especially problematic given that: (a) many companies now incorporate background checks within their hiring process and (b) little empirical research exists about the relationship between criminal records and job performance. Thus, this study examined the relationship between criminal records and objective performance of customer service representatives (N = 627) in a large telecommunications firm. Our regression analyses …

The Machines Aren’T Taking Over (Yet): An Empirical Comparison Of Traditional, Profiling, And Machine Learning Approaches To Criterion-Related Validation, Kristin S. Allen, Mathijs Affourtit, Craig M. Reddock

Personnel Assessment and Decisions

Criterion-related validation (CRV) studies are used to demonstrate the effectiveness of selection procedures. However, traditional CRV studies require significant investment of time and resources, as well as large sample sizes, which often create practical challenges. New techniques, which use machine learning to develop classification models from limited amounts of data, have emerged as a more efficient alternative. This study empirically investigates the effectiveness of traditional CRV with a variety of profiling approaches and machine learning techniques using repeated cross-validation. Results show that the traditional approach generally performs best both in terms of predicting performance and larger group differences between candidates …

Editorial: Five Years In, Scott Highhouse

Personnel Assessment and Decisions

No abstract provided.

The Process Of Establishing A Green Climate: Face-To-Face Interaction Between Leaders And Employees In The Microsystem, Ingeborg Flagstad, Svein Åge Kjøs Johnsen, Leif Rydstedt

The Journal of Values-Based Leadership

This study explores the processes of establishing a green organizational climate in small-scale companies. Previous studies have primarily focused on factors associated with pro-environmental behaviour in large organizations. The role of a green organizational climate—specifically, the interactional processes involved in the construction of a green climate—has largely been unexplored. Entrepreneurial small companies constitute an ideal arena in which to study the initial phase of greening processes. The present study examined the process of establishing a green organizational climate in seven small-scale Norwegian companies. This article presents a systems model that was developed to analyse how processes at different levels interact …

Building Capacity To Effectively Share And Use Data, Robert Blagg

Other QIC-WD Products

In child welfare, the need to utilize meaningful data to ensure that the services provided are effective in supporting children and families represents a continuing challenge. There is a large volume of data from sources that are internal and external to child welfare agencies; and it increases almost exponentially on a regular basis. It is difficult for leaders and practitioners to quickly and meaningfully synthesize, make use of, and share new information with colleagues who need it to make sound decisions. Even when data is transformed into knowledge, challenges remain around the preferred method of ensuring information reaches the individuals …

Occupational Commitment, Megan Paul, Anita Barbee

Umbrella Summaries

What is occupational commitment?

Occupational commitment refers to the extent to which employees are committed to their line of work (Meyer, Allen, & Smith, 1993). Over the past 40 years, various researchers also labeled the construct as career commitment or as professional commitment, but the term occupation is intended to convey that the concept (a) does not apply to a more general concept of a career, which may involve different occupations over time and (b) applies to both professional and non-professional occupations (Meyer et al., 1993). Occupational commitment is one of many forms of work-related commitment. Some of the other, …

Softening Resistance Toward Diversity Initiatives: The Role Of Mindfulness In Mitigating Emotional White Fragility, Vatia P. Caldwell

Industrial-Organizational Psychology Dissertations

When examining racial equity within organizations, a common theme is the failure of many organizations to address whiteness in their organizations (i.e., White supremacy, White privilege, White dominant culture). Decentering whiteness is key in racial equity work (Grimes, 2002). However, the process of decentering whiteness often results in backlash from Whites also known as White fragility (DiAngelo, 2011). This backlash impedes the organization from moving towards racial equity by upholding the racial status quo. The purpose of the current study is to further explore the role mindfulness plays in racial-equity work within organizations. Specifically, a mindfulness intervention was tested for …

More Research Is Needed On The Impact Of Workplace Violence, Bullying And Sexual Harassment In Child Welfare, Anita Barbee

Other QIC-WD Products

Many employees working in social services are exposed to workplace violence (described in Andersen, et al., 2018) and bullying (discussed in Whitaker, 2012). The workplace violence paper showed not only that up to three-fourths of social workers are exposed to violence at work, but that organizational structures and dynamics set the stage for violence to occur. Settings where staff lacked role clarity and predictability, and where emotional demands, role conflict, and work family conflict were high, also were associated with more threats and violence among employees and by clients. These findings, in addition to studies on bullying, seem to point …

Organizational Stressors As Predictors Of Burnout, Kristen Albritton

Dissertations

The purpose of this study is to determine if organizational stress, measured by role conflict and role ambiguity, predicts burnout among employees. A review of the related literature identified variables that demonstrate a relationship with burnout, supported by the Maslach (1998) theory of burnout and Katz and Kahn’s (1966) organizational role theory. The researcher also examined whether organizational level and demographic variables (gender, education level, and job tenure) moderate the relationships between role conflict, role ambiguity, and burnout.

The study follows a non-experimental, cross-sectional design using data collected from a survey. Results of linear regression analyses reveal role conflict and …

Development And Validation Of A Global Competency Framework For Preparing New Graduates For Early Career Professional Roles, Mark Strong, Gary J. Burkholder, Emily Solberg, Amy Stellmack, William Presson, Jean-Bernard Seitz

Higher Learning Research Communications

Objectives: The current objectives include the development of a global competency model applicable across a wide range of jobs, industries, and geographies for university graduates entering the workplace.

Method: The competency model was developed utilizing a global panel of subject matter experts and a validation survey of over 25,000 students, faculty, staff, and employers across more than 30 countries.

Results: The results showed substantial consistency for the importance and criticality ratings of the competencies, with Achieving Objectives, Analyzing and Solving Problems, Adapting to Change, Communicating Orally, Learning and Self-Development, Making Decisions, Planning and Organizing, and Working Well with Others as …

Predicting Counterproductive Work Behavior: Do Implicit Motives Have Incremental Validity Beyond Explicit Traits?, J. Malte Runge, Jonas W. B. Lang, Ingo Zettler, Filip Lievens

Research Collection Lee Kong Chian School Of Business

This study extends research on the link between personality and Counterproductive Work Behavior (CWB) by investigating whether the implicit Affiliation, Achievement, and Power motives contribute to the prediction of CWB beyond basic personality traits. Employees high in Affiliation, Achievement, and Power motives may disengage from CWB because it is not rewarding and thwarts goal attainment. In Study 1 (N = 263), we found that Affiliation predicted self-rated CWB beyond traits. In Study 2 (N = 121), we found that Affiliation and Power predicted supervisor-rated CWB. Our findings thus suggest to also consider implicit motives as personality determinants of CWB.

Stay Mindful And Carry On: Mindfulness Neutralizes Covid-19 Stressors On Work Engagement Via Sleep Duration, Michelle Xue Zheng, Theodore Charles Masters-Waage, Jingxian Yao, Yichen Lu, Noriko Tan, Jayanth Narayanan

Research Collection Lee Kong Chian School Of Business

We examine whether mindfulness can neutralize the negative impact of COVID-19 stressors on employees' sleep duration and work engagement. In Study 1, we conducted a field experiment in Wuhan, China during the lockdown between February 20, 2020, and March 2, 2020, in which we induced state mindfulness by randomly assigning participants to either a daily mindfulness practice or a daily mind-wandering practice. Results showed that the sleep duration of participants in the mindfulness condition, compared with the control condition, was less impacted by COVID-19 stressors (i.e., the increase of infections in the community). In Study 2, in a 10-day daily …

Coachmotivation: Developing Transformational Leadership By Increasing Effective Communication Skills In The Workplace, Megan L. Schuller

Industrial-Organizational Psychology Dissertations

Communication is an intrinsic part of the human experience and has been widely studied empirically and practically within organizations. It is the bedrock for many workplace behaviors and outcomes such as employee trust, engagement, job satisfaction, and transformational leadership. Nonetheless, effective communication continues to be a challenge for organizations across a variety of sectors. The current study examined whether a communications training, CoachMotivation (CM), increased perceived effective communication. CM is derived from clinical psychology skills for behavior change, namely, the Motivational Interviewing concepts of open-ended questions, affirmations, reflections, and summary statements. This study also considered the Big Five personality traits …

Exploring The Impact Of Self-Compassion On Lessons Learned From A Past Failure Experience, Emily Minaker

Industrial-Organizational Psychology Dissertations

Although failure can be rich sources of learning, research has shown that experiences of failure also tend to coincide with strong psychological reactions. The negative emotions and isolation one feels may cause one to discount or dismiss one’s failures. In doing so, individuals may be unable to properly appraise their shortcomings and fail to identify what they might learn. Previous research suggests that self-compassion (self-kindness, a sense of common humanity, and mindfulness) may impact experiences of failure in important ways. However, research has yet to empirically examine the impact of self-compassion on lessons learned from a past failure experience. The …