Industrial and Organizational Psychology Commons^™

Federal Employee Views Across Administrations: An Examination Of The 2010 Obama And 2018 Trump Leadership Capital And The Perceptions Of The Agency Employees, Dimple Sunayna Johnson

West Chester University Doctoral Projects

One of the many responsibilities of the president is the management of the expansive federal government. From agenda planning to reform implementation, a political leader can impact the federal employees’ job role. The federal government, however, does not administer alone, top-down mandates are managed by tiers of management, with the front-line supervisors acting as the liaison to federal employees. Understanding a president’s leadership capital alongside the federal employee perceptions of job satisfaction and supervisory support can provide opportunities to gain insight into establishing and maintaining a public sector landscape that is effective and efficient.

The study consisted of a quantitative …

Empathy As A Buffer: The Moderating Effect Of Trait Empathy On Counterproductive Work Behavior, Amanda Grinley

Electronic Theses and Dissertations, 2020-2023

While much research has been dedicated to determining what may cause workers to engage in counterproductive behavior at work, fairly less attention has been paid to the factors which may influence individuals to refrain from enacting these behaviors. The current study was conducted to determine whether trait empathy may be one such factor and serve as a moderator of the relationship between work stressors and intentions to commit counterproductive work behavior (CWB). Using the theoretical framework of the stressor-emotion model of CWB it was hypothesized more specifically that empathy moderated the mediating effects of negative affect on relationships between stressors …

None Of Your Beeswax: The Role Of Perceived Coworker Nosiness And Interpersonal Trust In Predicting Knowledge Provision At Work, Richard Currie

Electronic Theses and Dissertations, 2020-2023

As group- and team-based employment structures increase in popularity, it is important to understand the factors that promote or inhibit the transfer of knowledge or information between employees. Given that knowledge transfer processes often occur as a result of requests for knowledge or information from information targets by information seekers, this dissertation focused on a specific form of information-seeking behaviors – coworker nosiness – and the process through which perceptions of coworker nosiness result in knowledge sharing and knowledge hiding behaviors. Perceived coworker nosiness refers to behaviors judged by information targets as high-frequency information-seeking behaviors that are meant to gather …

The Impact Of Professional Perspectives On Team Participation And Satisfaction On Intent To Implement Interventions Determined By Multidisciplinary Teams, Julieanna Bowen

All Graduate Theses, Dissertations, and Other Capstone Projects

Multidisciplinary teams have become a consistent part of school culture and the decision-making process (Buck et al., 2003), however limited and inconsistent research (Huebner & Gould, 1991) is available regarding the effectiveness of multidisciplinary teams within the school environment. Current literature provides common themes regarding typical team membership, team procedures and processes, professional roles, and team goals. However, it often fails to provide insight concerning the aspects of the multidiscipline team process and how each professional contributes to team outcomes. As demonstrated within social psychology and industrial psychology literature, understanding team participation and member satisfaction can assist in the prediction …

The Moderating Effect Of Organizational Policies And Procedures In Relation To The Consequences Of Sexual Harassment Of Women, Nicole Aranda

Honors Undergraduate Theses

Sexual harassment is common in the workplace and leads to negative outcomes for individuals and organizations. Previous research has shown that turnover is a negative outcome of sexual harassment. Organizations can implement policies and procedures, but little research exists examining the impact of these policies on employee perceptions and intentions. Thus, the aim of this study is to examine perceived enforcement of organizational policies and procedures as a moderator of the relationship between sexual harassment and turnover intentions. Social exchange theory is used to explain this concept between women from male-dominated professions and gender-balanced professions. Participants were 66 employed females …

All Good Things Must Come To An End: Finding The Connection Between Citizenship Pressure, Organizational Citizenship Behaviors, And Job-Related Affective Well-Being, Skylar D. Oney

Honors Undergraduate Theses

A plethora of extant research focuses on the positive outcomes of organizational citizenship behaviors (OCB). However, there has been a relatively recent shift of focus that sheds light on the changing parameters and workplace perceptions of what such behaviors entail, as well as their adverse outcomes. As organizations and their employees endure changes, work expectations have consequently changed through differing perceptions of job tasks that individuals feel required or obligated to do, even when it is not included in their formal job description. Such feelings point to the concept of citizenship pressure (CP), which this thesis further explores and adds …

Predicting Employee Performance: A Meta-Analysis And Systematic Review On Data Mining Methods, Turku Erengin

Electronic Theses and Dissertations, 2020-2023

Data mining methods have been used to study a variety of topics in industrial and organizational psychology, including predicting employee performance. With the increased interest in predictive analytics in human resources, the present study aimed to review and explore the application of two commonly used data mining methods, decision trees (DTs) and artificial neural networks (ANNs), for predicting employee performance in organizational settings. Out of 103 studies reviewed, eight studies were retained and used for the meta-analyses. The number of employee performance classifications meta-analyzed was 2430 in total. The results suggested that both data mining methods showed good performance in …

Important Attributes Of A Behaviorally-Based Coaching Culture, Sarah M. Eustice

Theses and Dissertations--Education Sciences

Professional coaching is still considered an emerging field. Over the past 30 years, professional coaches and researchers have worked to further this profession by developing coaching competencies, exploring the nuances between various coaching modalities, and developing models to explain the role of coaching in organizations. There remains, however, a dearth of literature on coaching culture, including limited agreement on what it is and how it should look in an organization.

This study aims to establish agreement by investigating the confluence of coaching culture definitions and models present in industry and scholarly literature, and garnering input from a sample of professionals …

Developing A Nomological Network To Incorporate Learned Helplessness Into Industrial-Organizational Psychology, Nicholas Kovacs

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Employees are facing personal traumas, higher stress, and work pressures that are likely to result in both short- and long-term impacts. To mitigate these negative impacts, organizations should focus on applying research related to employees’ responses to trauma and stress. Learned helplessness, which is well-established within clinical psychology and less established within the industrial-organizational literature, occurs as a direct response to perceived control over trauma and could thus relate to the ability to overcome trauma. In relation to control-related constructs, industrial-organizational researchers have focused on resilience, hardiness, and work locus of control (LOC). However, each of these constructs account for …

The Effect Of Careless Responding Warnings On Construct Validity, Mark A. Roebke

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Careless responding is a problem for survey research that poses threats to both the reliability and validity of data collected. Warnings against careless responding have been proposed as a potential solution to reduce this harmful effect. The present study examines how warnings can reduce careless responding as well as examine how those warnings may influence the reliability and validity of data collected. Data was collected in a low stakes online testing format in a way similar to many psychological studies. This study included informant dyad data from people who knew the participants well to provide external criteria for analysis. A …

Prompt-Specificity In Scenario-Based Assessments: Associations With Personality Versus Knowledge And Effects On Predictive Validity, Thomas Rockstuhl, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Many scenario-based assessments (e.g., interviews, assessment center exercises, work samples, simulations, and situational judgment tests) use prompts (i.e., cues provided to respondents to increase the likelihood that the information received from them is clear, sufficient, and job-related). However, a dilemma for practitioners and researchers is how general or specific one should prompt people's answers. We posit that such differences in prompt-specificity (i.e., extent to which prompts cue performance criteria) have important implications for the predictive validity of scenario-based assessment scores. Drawing on the interplay of situation construal and situational strength theory, we propose that prompt-specificity leads to differential relationships between …

Antecedents To Self-Perceived White Privilege And Organizational Citizenship Behaviors, Anthony Micale

Williams Honors College, Honors Research Projects

White privilege in organizational settings often gives White employees an undeserved edge over employees of color. The current study functioned to determine the precursors to self-awareness of one’s White privilege, specifically focusing on participants’ multicultural experiences as well as personal and parental education levels. Increased self-awareness of White privilege was also suspected to increase the frequency of engagement in organizational citizenship behaviors (OCBs). Finally, White privilege attitudes were hypothesized to mediate the relationship between multicultural experience and OCBs. White participants (N = 98) were asked to complete an online questionnaire designed to assess multicultural experience, self-perceptions of White privilege, and …

Catalytic Resilience Practices: Exploring The Effects Of Resilience And Resilience Practices Through Physical Exercise, Mackenzie Ruether

Industrial-Organizational Psychology Dissertations

Resilience is of increasing interest to researchers and practitioners as the organizations where they work have become increasingly complex and dynamic. The recent COVID-19 pandemic has only magnified its importance. COVID-19 provides a unique opportunity to study how people navigate challenges and face adversity to be resilient both at home and at work. The main question organizations, teams, and employees are asking is how individuals gain and sustain resilience. To that end, theory and research has suggested a vast array of practices or strategies that individuals can engage in to build resilience to be better prepared to overcome adverse situations …

Becoming A Leader, Edna P. Franco

Psychology Department Faculty Publications

Becoming a leader is a process that begins with individuals who are motivated to lead and committed to learn. Organizations assist them to learn from their environment, their work, and their superiors. The character of a leader is shaped early through experiences in the home, neighborhood, and school. There are many sources of influence—parents, teachers, sports coaches, church leaders, friends, and even enemies. In the workplace, related competencies are acquired through on-the-job learning, exposure to new situations, taking risks, making mistakes, solving difficult problems, self-assessment reflections, conversations with coaches and mentors, and emulating role models. Becoming a leader can flourish …

Leading In Crisis, Jaimee Felice Caringal-Go, Edna P. Franco, Mendiola T. Calleja

Psychology Department Faculty Publications

How different are the requirements for leadership during crisis from leadership during “normal” times? The chapter highlights studies and cases, that differentiates the leadership role in a crisis - the element of urgency makes the time window for decisions and actions much narrower and the intensity of the situation also evoke more passionate emotions from stakeholders that the leader has to deal with. A summary of what effective crisis leadership may look like, as reported in the academic and business management literature as well as the real-life experiences in the local scenario is discussed. In this summary, the phases are …

Mind Wandering As A Result Of Failed Self-Regulation: An Examination Of Novel Antecedents, Kent Etherton

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The purpose of this study was to examine the role of self-regulatory mechanisms when predicting mind wandering. I collected data from a sample of undergraduate psychology students (N = 168) and full-time workers (N = 660). The hypothesized model did not produce acceptable fit. However, through alternative model testing, I discovered a well-fitting model of self-regulatory predictors of mind wandering. These results contributed to the literature by providing evidence that motivational mechanisms significantly predict mind wandering in both student and work contexts and raise issues relating to 1) the uni- versus multi-dimensionality of approach and avoid-motivational temperaments, 2) distinctions between …

Understanding Human Decision Making With Automation Using Systems Factorial Technology, Cara M. Kneeland

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While many researchers have investigated the performance consequences of automated recommender systems, little research that has explored how these systems impact the decision making process. The purpose of this dissertation is to examine how people process information from an automated recommender system and raw information from the en- vironment using Systems Factorial Technology (SFT). Participants completed a speeded length judgment task with a reliable but imperfect aid. Experiment 1 focused on whether people process all the available information or are selective in their information search under certain circumstances (e.g., with performance incentives and with more experience with automation failures in …

Promises And Pitfalls Of Machine Learning Classifiers For Inter-Rater Reliability Annotation, Lucille Dorothy Ayres

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Qualitative data result from observation, video, and dialogue. These types of data are flexible and allow us to study behavior without imposing potentially disruptive data collection methods. However, subsequent quantitative analysis requires a time consuming, labor intensive initial coding process, and a second manual coding to calculate inter-rater reliability. I examined the use of machine learning algorithms to reduce the amount of manual annotation work required to perform inter-rater reliability measures on text data. By comparing machine-human and human-human raters using Cohen’s Kappa statistic and an informal analysis of the features used in machine learning classification, I identify the promise …

The Predictive Power Of Machiavellianism, Emotional Manipulation, Agreeableness, And Emotional Intelligence On Counterproductive Work Behaviors, Ryan L. Walters

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Characteristics of Machiavellian individuals include a propensity to manipulate and deceive others, making them susceptible to committing counterproductive work behaviors (Deshong et al., 2014). Machiavellians endorse emotional manipulation as a tactic to achieve desirable outcomes, and experience deficits in emotional intelligence and agreeableness (Austin at al., 2007). The purpose of my study is to examine Machiavellianism and emotional intelligence and their relationships to counterproductive work behaviors. I collected survey results via Amazon MTURK with a sample of 153 participants. Bivariate correlation analyses show that Machiavellianism positively predicted Emotional Manipulation and negatively predicted Emotional Intelligence. Emotional manipulation was found to partially …

Capturing Intentional Testing Of An Automated System, Abraham Haskins

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Users change their behavior when interacting with automated systems based upon their trust levels. Users faced with an unknown system will adjust their trust levels as they learn more about that system. Past automation trust research has implicitly assumed that users are passive recipients of information when interacting with new systems. Feedback-seeking behavior, a pattern of behavior involving actively eliciting information about one’s performance, is a well-researched concept within interpersonal research. Applying this interpersonal research to the domain of automation, I examined cases in which individuals sought feedback regarding the reliability of an unfamiliar automated system by asking for answers …