Industrial and Organizational Psychology Commons^™

Where Is My Mind? The Who, What, And Where Of Mind Wandering At Work, Anthony Belluccia

Theses and Dissertations

Mind wandering is a phenomenon often tackled by cognitive psychologists and overlooked by organizational psychologists, despite numbers suggesting that disengaged employees cost organizations $550 billion a year. Mind wandering is a demonstrated disruptor to cognitive processes like reading and working memory capacity that impair performance but may also be helpful for creative problem solving and autobiographical planning. Despite this, extant research has yet to develop a framework for the antecedents of mind wandering, there are still gaps in our understanding of workplace implications of mind wandering, and it is typically treated as a monolithic construct, ignoring dimensionality. The current research …

The Negative Effects Of Interruptions On Job Performance And Affective Well-Being, Christopher James Juszczyk

Theses and Dissertations

Workplace interruptions are an increasingly prominent and potentially consequential issue. Most studies have found that interruptions can have serious negative consequences for both job performance and affective well-being. However, very little research has examined the specific effects of internal and external interruptions. In addition, there has been limited research on factors that may mitigate the effects of interruptions. This study examined these issues, focusing on (a) the effects of internal and external interruptions on both job performance and affective well-being as well as (b) polychronicity, contingent planning, and task-switching ability as moderators of these relationships. The study involved two major …

1, 2, Or 3 In A Hat? How A Human-Agent Team’S Composition Affects Trust And Cooperation, Dan Manh Nguyen

Theses and Dissertations

Modern advances in technology have enabled a collaborative relationship between man and machine. Many industries have adopted these human-agent teams, yet human perceptions about technology may prevent them from adopting a teammate mentality when interacting with agents. Although many studies have researched the issue, few have studied how the human to agent ratio within a team influences how the person intends to interact with their agent team members. Grounded in the theory of planned behavior (Azjen, 1985), this study elucidates how a team’s composition affects the trust of human team members in human-agent teams and their subsequent intentions to work …

Development And Validation Of A Global Competency Framework For Preparing New Graduates For Early Career Professional Roles, Mark Strong, Gary J. Burkholder, Emily Solberg, Amy Stellmack, William Presson, Jean-Bernard Seitz

Higher Learning Research Communications

Objectives: The current objectives include the development of a global competency model applicable across a wide range of jobs, industries, and geographies for university graduates entering the workplace.

Method: The competency model was developed utilizing a global panel of subject matter experts and a validation survey of over 25,000 students, faculty, staff, and employers across more than 30 countries.

Results: The results showed substantial consistency for the importance and criticality ratings of the competencies, with Achieving Objectives, Analyzing and Solving Problems, Adapting to Change, Communicating Orally, Learning and Self-Development, Making Decisions, Planning and Organizing, and Working Well with Others as …

Coachmotivation: Developing Transformational Leadership By Increasing Effective Communication Skills In The Workplace, Megan L. Schuller

Industrial-Organizational Psychology Dissertations

Communication is an intrinsic part of the human experience and has been widely studied empirically and practically within organizations. It is the bedrock for many workplace behaviors and outcomes such as employee trust, engagement, job satisfaction, and transformational leadership. Nonetheless, effective communication continues to be a challenge for organizations across a variety of sectors. The current study examined whether a communications training, CoachMotivation (CM), increased perceived effective communication. CM is derived from clinical psychology skills for behavior change, namely, the Motivational Interviewing concepts of open-ended questions, affirmations, reflections, and summary statements. This study also considered the Big Five personality traits …

Exploring The Impact Of Self-Compassion On Lessons Learned From A Past Failure Experience, Emily Minaker

Industrial-Organizational Psychology Dissertations

Although failure can be rich sources of learning, research has shown that experiences of failure also tend to coincide with strong psychological reactions. The negative emotions and isolation one feels may cause one to discount or dismiss one’s failures. In doing so, individuals may be unable to properly appraise their shortcomings and fail to identify what they might learn. Previous research suggests that self-compassion (self-kindness, a sense of common humanity, and mindfulness) may impact experiences of failure in important ways. However, research has yet to empirically examine the impact of self-compassion on lessons learned from a past failure experience. The …

Lessons Learned While Conducting Utilization-Focused Workforce Evaluation, Robert Blagg, Michelle Graef, Cynthia F. Parry, Courtney L. Harrison

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The QIC-WD learned many lessons while conducting utilization-focused workforce research across eight diverse public child welfare agencies. In this brief we detail how we are chronicling natural variation (e.g., stay at home orders, hiring freezes, political will, and leadership changes), synthesizing existing data, conducting process evaluation (e.g., identifying implementation drivers), visualizing data to meet diverse stakeholder information needs, and building systems that are both flexible and sustainable.

Organizational Justice, Tara Myers, Megan Paul

Umbrella Summaries

What is organizational justice?

Organizational justice is the extent to which an organization treats people fairly. Organizational justice includes fairness related to outcomes, procedures, and interpersonal interactions. Fair workplace outcomes and decisions (e.g., equitable/favorable pay, raise, promotion) are called distributive justice (Adams, 1965). Procedural justice means that outcomes are determined through procedures that are based on accurate information and standard ethics, represent everyone affected by the procedure, include opportunity for input and appeal, are free from bias, and are used consistently (Leventhal, 1980; Thibaut & Walker, 1975). Interactional justice refers to people feeling they were treated with dignity and respect …

The Relationship Between Authentic Leadership And Resilience, Moderated By Coping Skills, Alice E. Stark

Industrial-Organizational Psychology Dissertations

Organizations with leaders high in authentic leadership behaviors tend to experience more positive outcomes both on an organizational level as well as on an individual level. One potential explanation for the positive outcomes is that authentic leadership enhances leader resilience in a positively linear fashion. However, other literature suggests that authenticity is not always beneficial for the leader and that, at high levels, it can even be detrimental as leaders become more transparent and convicted about their values and goals independent of the situation. One underlying reason for conflicting theories may be the coping skills that leaders use in combination …

Workplace Bullying In Healthcare: A Qualitative Analysis Of Bystander Experiences, Neill James Thompson Mr, Madeline Carter, Paul Crampton, Bryan Burford, Jan Illing, Gill Morrow

The Qualitative Report

Bystander action has been proposed as a promising intervention to tackle workplace bullying, however there is a lack of in-depth qualitative research on the direct experiences of bystanders. In this paper, we developed a more comprehensive definition of bullying bystanders, and examined first person accounts from healthcare professionals who had been bystanders to workplace bullying. These perspectives highlighted factors that influence the type and the extent of support bystanders may offer to targets. Semi-structured telephone interviews were conducted with 43 healthcare professionals who were working in the UK, of which 24 had directly witnessed bullying. The data were transcribed and …

Introduction To Data Dictionaries, Quality Improvement Center For Workforce Development

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Are you interested in exploring how to leverage the data necessary to examine and address child welfare workforce challenges in your agency? If so, you may consider developing and using a human resources data dictionary to help guide your work. A data dictionary is a collection of detailed information about the content and structure of data in one or more databases. This descriptive information is often called metadata (i.e., data about data). Other terms used to describe data dictionaries include data definition matrix, metadata repository, design dictionary, and business glossary. You also might see other variations of these terms, further …

Introduction To Workforce Metrics, Quality Improvement Center For Workforce Development (Qic-Wd)

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It is important for Human Resources (HR) and child welfare leaders to start with a question-based mindset when analyzing workforce data (i.e., being thoughtful about what you and/or your stakeholders want to know), but it is also important to leave room to explore the data as well. This can only be accomplished if you know what is possible. This blog post describes some of what is possible to explore within the realm of workforce metrics as they relate to employee well-being, performance, and retention.

In many ways, the concept of workforce metrics is still in its infancy and many things …

Thriving, Megan Paul

Umbrella Summaries

What is thriving?

Thriving is defined as “a positive psychological state in which individuals experience both a sense of vitality and a sense of learning at work” (Spreitzer, Sutcliffe, Dutton, Sonenshein, & Grant, 2005, p. 538). Vitality refers to feeling energized, and learning is about experiencing personal growth and development (Spreitzer et al., 2005). The most popular measure of thriving includes ten items, with instructions to think about the questions in relation to work (Porath, Spreitzer, Gibson, & Garnett, 2012). Examples of vitality items include, “I have energy and spirit” and “I feel alive and vital,” and examples of learning …

Introduction To Workforce Metrics, Quality Improvement Center For Workforce Development

Other QIC-WD Products

It is important for Human Resources (HR) and child welfare leaders to start with a question-based mindset when analyzing workforce data (i.e., being thoughtful about what you and/or your stakeholders want to know), but it is also important to leave room to explore the data as well. This can only be accomplished if you know what is possible. This blog post describes some of what is possible to explore within the realm of workforce metrics as they relate to employee well-being, performance, and retention. In many ways, the concept of workforce metrics is still in its infancy and many things …

A Synopsis Of The Seafarers' Wellbeing : Qualitative Research Based On Data Derived From Seafarers And Maritime Stakeholders, Badri David Tetemadze

World Maritime University Dissertations

No abstract provided.

Personnel Selection: A Longstanding Story Of Impact At The Individual, Firm, And Societal Level, Filip Lievens, Paul R. Sackett, Charlene Zhang

Research Collection Lee Kong Chian School Of Business

This paper discusses how and why the field of personnel selection has made a long-lasting mark in work and organizational psychology. We start by outlining the importance and relevance of the well-established analytical framework (criterion-related validity, incremental validity, utility) for examining the impact of selection at the individual (job performance) level. We also document the substantive criterion-related validities of most common selection procedures on the basis of cumulative meta-analytic research. Next, we review more recent research that investigated the impact of selection at the more macro organizational (firm performance) level. We show that the positive relationship between selection and performance …

Creative Destruction In Science, Warren Tierney, Jay H. Iii Hardy, Charles R. Ebersole, Keith Leavitt, D. Viganola, Andree Hartanto, Christilene Du Plessis, Nilotpal Jha, Theodore C. Masters-Waage, Michael Schaerer

Research Collection School of Social Sciences

Drawing on the concept of a gale of creative destruction in a capitalistic economy, we argue that initiatives to assess the robustness of findings in the organizational literature should aim to simultaneously test competing ideas operating in the same theoretical space. In other words, replication efforts should seek not just to support or question the original findings, but also to replace them with revised, stronger theories with greater explanatory power. Achieving this will typically require adding new measures, conditions, and subject populations to research designs, in order to carry out conceptual tests of multiple theories in addition to directly replicating …

A Near Miss: The Lived Experiences Of Telecommunication Technicians’ Injurious Accidents And Near Misses, Bridgette M. Hester, Patricia I. Fusch

The Qualitative Report

Due to a dearth in the literature, this study was conducted to explore the lived experiences of telecommunication field technicians who have experienced near miss and injurious accidents. Using protection motivation theory (PMT), we sought to explore if, after an accident, a technician would alter behaviors and insights regarding safety practices while executing their job duties. Participants for this qualitative phenomenological study included six telecommunication technicians with an average of 19 years’ experience and who had experienced an injurious or near miss accident at work. Findings suggested that after experiencing such an event, technicians demonstrated PMT characteristics including a heightened …

Assessment Centers, Tara Myers, Megan Paul

Umbrella Summaries

What are assessment centers?

Assessment centers measure knowledge, skills, abilities, and other characteristics by assessing participants’ responses to job-related simulations. Assessment centers can be used for hiring, placement, and career and skill development (Gaugler, Rosenthal, Thornton, and Bentson, 1987). Typically, participants complete a combination of in-basket, leaderless group discussion, role play, case analysis, and oral presentation exercises (Hoffman, Kennedy, LoPilato, Monahan, and Lance, 2015). Within each exercise, participants review job-relevant information and complete tasks. For the in-basket, participants are presented with documents (e.g., emails, memos, reports, requests—things that might be in an inbox) to which they provide responses and about …

Milwaukee Progress Update- Identifying Barriers & Working Through Solutions, Quality Improvement Center For Workforce Development

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Staff voice is an important element of organizational culture, or the behavioral norms and expectations that characterize a work environment. According to the developers of the Availability Responsiveness Continuity (ARC) model, these norms and expectations direct the way employees in a particular work environment approach their work, specify priorities, and shape the way work is done. The Division of Milwaukee Child Protective Services (DMCPS) is a child welfare agency that experienced significant leadership change in recent years and, like other agencies nationwide, has struggled with a decade of staff turnover. In partnership with the Quality Improvement Center for Workforce Development …