Industrial and Organizational Psychology Commons^™

An Interaction Between Anthropomorphism And Personality On Trust In Automated Systems, Abraham Haskins

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Automated assistance is increasingly being implemented in domains ranging from healthcare to transportation. The reason for the tendency for certain users to trust or mistrust automated assistance has been studied to mixed effect. I examined the effect of anthropomorphism as an independent factor on user trust. In addition, I examined the potential for anthropomorphism to act as a moderator between the personality traits of a user and the trust a user demonstrates in the automated aid. Though the participants in the anthropomorphic condition did view the assistant as more human-like, the level of anthropomorphism had no effect on user behavior. …

Role Overload: Examining The Definition And Measurement Of A Common Work Stressor, Sean Becker

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Researchers previously gave considerable attention to role overload as a predictor of employee health, job attitudes, and behavior. However, the validity and conceptualization of role overload measures have been questioned and show inconsistent results. In response to the issues with role overload measures, the researcher developed a new measure of total role overload, consisting of two work related dimensions, qualitative and quantitative. These dimensions were crossed with “data people and things” to provide diagnostic ability and one non-work-related dimension of family role overload to contextualize the individual’s life. The researcher conducted three studies to examine the psychometric qualities of the …

Role Overload: Examining The Definition And Measurement Of A Common Work Stressor, Sean Becker

Browse all Theses and Dissertations

Researchers previously gave considerable attention to role overload as a predictor of employee health, job attitudes, and behavior. However, the validity and conceptualization of role overload measures have been questioned and show inconsistent results. In response to the issues with role overload measures, the researcher developed a new measure of total role overload, consisting of two work related dimensions, qualitative and quantitative. These dimensions were crossed with “data people and things” to provide diagnostic ability and one non-work-related dimension of family role overload to contextualize the individual’s life. The researcher conducted three studies to examine the psychometric qualities of the …

Ecological Interface Design For Flexible Manufacturing Systems: An Empirical Assessment Of Direct Perception And Direct Manipulation In The Interface, Dylan G. Cravens

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Four interfaces were developed to factorially apply two principles of ecological interface design (EID; direct perception and direct manipulation) to a flexible manufacturing system (FMS). The theoretical foundation and concepts employed during their development, with findings related to more significant issues regarding interface design for complex socio-technical systems, are discussed. Key aspects of cognitive systems engineering (CSE) and EID are also discussed. An FMS synthetic task environment was developed, and an experiment was conducted to evaluate real-time decision support during supervisory operations. Participants used all four interfaces to supervise and maintain daily part production at systematically varied levels of difficulty …

Confidence In Organizational Science Procedures: Development And Measurement Of A Novel Construct, Alice Pyclik

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Adopting organizational science recommendations can lead to beneficial outcomes, but there is a gap between what scientists recommend and what managers do. This research introduced the construct of confidence in organizational science procedures (COSP), which refers to an individual’s belief that organizational science findings a) are accurate, b) are important, and c) should be applied in organizations. In addition to introducing COSP, the purposes of this research were to develop a measure of COSP and test hypotheses related to the nomological network of this construct. First, 29 participants completed an item sorting task, providing content validity information for the COSP …

Seeing Through Woke-Washing: Effects Of Projected Diversity Values And Leader Racial Diversity On Equity In Workplace Outcomes, Adrienne M. Kafka

CMC Senior Theses

The presence of multicultural values, emphasizing the appreciation of distinct cultural identities in companies’ promotional materials, versus colorblind values, which minimize cultural distinctions, may affect Black/Hispanic/Latinx (BHL) vs White individuals’ cognitive ability employment selection test scores and likelihood of applying to an organization differently depending on the company’s demonstrated leader racial diversity (LRD). Participants (N = 419), recruited via Amazon MTurk, read a hypothetical job application call and mission statement with a specific diversity ideology emphasized (multiculturalism, colorblind, control, Black Lives Matter (BLM)) and viewed headshots of the company C-suite either with low LRD (mostly White) or high LRD before …

Getting Crafting When You're Bored: The Interaction Between Personality And Boredom, Jamie Striler

Electronic Theses and Dissertations, 2020-2023

Researchers have proposed job crafting as a solution for alleviating the pervasive issue of workplace boredom. This multi-study dissertation sheds light on the relationship between boredom and job crafting while considering the role of three personality traits: proactive personality, extraversion, and promotion focus. Study 1 utilized a cross-sectional design that measured employee perceptions of boredom along with subject matter expert (SME) ratings of these jobs as boring. The experiment run in Study 2 induced boredom to test its impact on job crafting along with measuring personality. Results did not support the hypotheses that the links between boredom and three dimensions …

Is Burnout A Depressive Condition? A 14-Sample Meta-Analytic And Bifactor Analytic Study, Renzo Bianchi, Jay Verkuilen, Irvin S. Schonfeld, Jari J. Hakanen, Markus Jansson-Fröjmark, Guadalupe Manzano-García, Eric Laurent, Laurenz L. Meier

Publications and Research

There is no consensus on whether burnout constitutes a depressive condition or an original entity requiring specific medical and legal recognition. In this study, we examined burnout–depression overlap using 14 samples of individuals from various countries and occupational domains (N = 12,417). Meta-analytically pooled disattenuated correlations indicated (a) that exhaustion—burnout’s core—is more closely associated with depressive symptoms than with the other putative dimensions of burnout (detachment and efficacy) and (b) that the exhaustion–depression association is problematically strong from a discriminant validity standpoint (r = .80). The overlap of burnout’s core dimension with depression was further illuminated in 14 exploratory structural …

Role And Responsibilities Of Supervisors In The Sustainable Return To Work Of Workers Following A Work-Related Musculoskeletal Disorder, Iuliana Nastasia, Marie-France Coutu, Romain Rives, Jessica Dubé, Sarah Gaspard, Audrey Quilicot

Études primaires

Purpose Supervisors play an important role during the return to work (RTW) of injured workers. Yet little research has been done on the actions associated with this role or the contexts in which they are taken. The purpose of this study was to develop courses of action to promote supervisors’ involvement in the process aimed at achieving sustainable RTW for workers following a work-related musculoskeletal disorder (MSD), and to verify their pertinence, feasibility, and applicability in practice. Methods A two-phase qualitative method was used. (1) Secondary content analysis of 46 interviews of 14 workers post-MSD and 32 other actors in …

Pay For Performance, Satisfaction And Retention In Longitudinal Crowdsourced Research, Elena M. Auer, Tara S. Behrend, Andrew B. Collmus, Richard N. Landers, Ahleah F. Miles

Psychology Faculty Publications

In the social and cognitive sciences, crowdsourcing provides up to half of all research participants. Despite this popularity, researchers typically do not conceptualize participants accurately, as gig-economy worker-participants. Applying theories of employee motivation and the psychological contract between employees and employers, we hypothesized that pay and pay raises would drive worker-participant satisfaction, performance, and retention in a longitudinal study. In an experiment hiring 359 Amazon Mechanical Turk Workers, we found that initial pay, relative increase of pay over time, and overall pay did not have substantial influence on subsequent performance. However, pay significantly predicted participants' perceived choice, justice perceptions, and …

Toward A More Perma(Nent) Conceptualization Of Worker Well-Being? A Cross-Cultural Study Of The Workplace Perma Profiler, William P. Jimenez, Xiaoxiao Hu, Rebecca Garden, Xiaofei Xie

Psychology Faculty Publications

We examined the factor structure of the recently developed worker well-being measure the Workplace PERMA Profiler and relationships between PERMA dimensions (i.e., positive emotions, engagement, positive relationships, meaning, accomplishment) and job performance (viz., task performance, organizational citizenship behaviors benefiting individuals and the organization at large). The measure exhibited metric (i.e., weak) invariance across samples of participants from the U.S. (N = 284) and China (N = 420). Additionally, for participants who responded to both the Workplace PERMA Profiler and the performance measures, there was a general pattern of positive PERMA–performance relationships across both …

Does Team Leader Gender Matter? A Bayesian Reconciliation Of Leadership And Patient Care During Trauma Resuscitations, Elizabeth D. Rosenman, Anthony Misisco, Jeffrey Olenick, Sarah M. Brolliar, Anne K. Chipman, Marie C. Vrablik, Georgia T. Chao, Steve W.J. Kozlowski, James A. Grand, Rosemarie Fernandez

Psychology Faculty Publications

OBJECTIVE: Team leadership facilitates teamwork and is important to patient care. It is unknown whether physician gender-based differences in team leadership exist. The objective of this study was to assess and compare team leadership and patient care in trauma resuscitations led by male and female physicians.

METHODS: We performed a secondary analysis of data from a larger randomized controlled trial using video recordings of emergency department trauma resuscitations at a Level 1 trauma center from April 2016 to December 2017. Subjects included emergency medicine and surgery residents functioning as trauma team leaders. Eligible resuscitations included adult patients meeting institutional trauma …

Fake It Till You Make It With Your Boss? Surface Acting In Interactions With Leaders, Xiaoxiao Hu, Yujie Zhan, William P. Jimenez, Rebecca Garden, Yi Li

Psychology Faculty Publications

Due to its influence on important workplace outcomes, surface acting has drawn increasing attention from researchers in recent years. Most of the research in this area has focused on employees’ interactions with individuals external to the organization, such as customers and clients (Bolton, 2005; Grandey et al., 2013). With the current study, we contribute to and extend the literature by focusing on employees’ leader-directed surface acting and examining how leader-directed surface acting (i.e., faking positive emotions and suppressing negative emotions in interactions with one’s leader) relates to leader ratings of employee task performance. Data collected from 414 employees and 103 …

Business Analysis And Future Development Of An Electric Vehicle Company -- Tesla, Xuan Shao, Qin Wang, Haoyi Yang

Psychology Faculty Publications

The boom in electric vehicles in recent years has caught the attention of many companies that are investing or will be investing in the industry due to the increasing demand for electric cars. Tesla as a leader of the electric vehicles (EVs) industry, its development is of vital significance for referential value. Previous research on electric vehicle acceptance and behavioral intention of purchase is comprehensive, which could enable the EVs industry to understand consumer psychology. However, there is little analysis of the business strategy and future development of specific companies. When it comes to sustainability, almost every company has a …

How Interesting Is This To You: Rating The Interestingness Of Auditory Clips, Hanna Zakharenko, James R. Unverricht, Yusuke Yamani

Psychology Faculty Publications

Modern technological environments integrate multiple devices, competing for limited attentional resources of users. This study aimed to validate the auditory stimuli used in Horrey et al. (2017) with a college student population and examine the psychological structure of task engagement. Thirty-nine students listened to thirty-nine auditory stimuli used in Horrey et al. (2017) for their level of engagement. Participants rated how interesting they found the material on a slider from -7 (boring) to 7 (interesting) while listening to each clip. Participants also rated levels of difficulty, entertainment, and likelihood to attend to each clip. Participants who rated high on difficulty, …

Video Meetings In A Pandemic Era: Emotional Exhaustion, Stressors, And Coping, Betty J. Johnson

Antioch University Dissertations & Theses

In the first quarter of 2020, societal upheavals related to the COVID-19 pandemic included employers’ work-from-home mandates and an almost overnight adoption of video meetings to replace in-person meetings no longer possible due to contagion fears and social distancing requirements. This exploratory study aimed to address, in part, the scientific knowledge gap about video meetings as a source of emotional labor. The study used mixed methods to explore three hypotheses concerning how the contemporary use of video meetings related to emotional exhaustion, stressors, and coping. Data were gathered through an online survey questionnaire. Emotional exhaustion, the dependent variable in the …

Covid-19 And The Workplace: Implications, Issues, And Insights For Future Research And Action, Kevin M. Kniffin, Jayanth Narayanan, Frederik Anseel, John Antonakis, Susan P. Ashford, Arnold B. Bakker, Peter Bamberger, Hari Bapuji, Devasheesh P. Bhave, Virginia K. Choi, Stefanie J. Creary, Evangelia Demerouti, Francis J. Flynn, Michele J. Gelfand, Lindred L. Greer, Gary Johns, Selin Kesebir, Peter G. Klein, Sun Young Lee, Hakan Ozcelik, Jennifer Louise Petriglieri, Nancy P. Rothbard, Cort W. Rudolph, Jason D. Shaw, Nina Sirola

Research Collection Lee Kong Chian School Of Business

COVID-19’s impacts on workers and workplaces across the globe have been dramatic. We present a broad review of prior research rooted in work and organizational psychology, and related fields, for making sense of the implications for employees, teams, and work organizations. Our review and preview of relevant literatures focuses on: (i) emerging changes in work practices (e.g., working from home, virtual teams) and (ii) economic and social psychological impacts (e.g, unemployment, mental well-being). In addition, we examine the potential moderating factors of age, race and ethnicity, gender, family status, personality, andcultural differences to generate disparate effects. Illustrating the benefits of …

The Effects Of Racial Capitalism On Poor White Laborers, Amy Whittaker

Liberal Studies (MA) Final Essays

While always remembering that racial capitalism’s very nature ensures that non-white Americans suffer incomparable racial oppression, this paper will endeavor to expose the devastation caused to American society as a whole by explaining the ways in which racial capitalism destroyed poor white labors ability to participate fully in the economic system and strangled its chances of living the American dream. It is my hope that by discussing the missing piece of the poor white laborers’ experience under racial capitalism will unite poor white laborers and poor black laborers to work together to end racial capitalism, policing, and the carceral system. …

Experiencing Race In The Workplace: Understanding How African American Male Leaders Make Sense Of Their Race At Work, Stefanie L. Watson

Antioch University Dissertations & Theses

Weber (2001) defines race as “the grouping of people with certain ancestry and biological traits into categories for differential treatment” (p. 74). Yet, according to the American Anthropological Association (1998) and countless doctors, scientists, geneticists, and scholars, in theory, the term “race” does not scientifically correspond to biological and physiological distinctions and has no empirical basis. Despite the lack of biological basis, racial categories are powerful frameworks for defining self-concepts and structuring opportunities within American society. Within the framework of a racially stratified, White dominated society, individuals who self-identify as White (or are perceived by Whites to be White) receive …

Constructively Deviant: Examining The Positive Employee Consequences Of Pro-Social Rule Breaking, Su Kyung (Irene) Kim

Theses and Dissertations (Comprehensive)

Conceptualized as a form of constructive deviance, pro-social rule breaking (PSRB) refers to employees’ intentional violation of a formal organizational policy, regulation, or prohibition with the primary intention of promoting the welfare of organization or one of its stakeholders. The extant research primarily focused on the antecedents of PSRB, and research on the consequences of the behavior is limited. In my dissertation, I adopt a combination of correlational and experimental designs to examine various employee outcomes of PSRB, including employee well-being and behavioral outcomes, as well as evaluative outcomes rated by others. The first manuscript focuses on rule breaking for …