Industrial and Organizational Psychology Commons^™

Burnout In Occupational Therapy Practice: An Investigation Of Contributing Factors Among Practitioners In Different Practice Settings Within The United States, Zsienne Antonette Isidro, Susan Macdermott, Becki Cohill, Karen Park

Spring 2021 Virtual OTD Capstone Symposium

Burnout is a syndrome that can impact physical, mental, and emotional wellbeing (Cooper & Campbell Quick, 2017). It occurs in job-specific contexts and can materialize in any work setting where stress is unmanaged (Cooper & Campbell Quick, 2017). Burnout stems from an imbalance of work demands and resource availability, and it often results in poor personal and professional outcomes (Donovan et al., 2010; Glicken & Robinson, 2013; Maslach, 1998). Occupational therapists (OTs) are not exempt from experiencing burnout. The work of OTs can be psychologically and emotionally demanding, which places them at a higher risk for depersonalization and burnout (Lopez …

Leader Styles & Employee Satisfaction, Elizabeth Hernandez

Campus Research Month

No abstract provided.

Supporting The Child Welfare Workforce During The Coronavirus Pandemic: Addressing Worker Stress And Trauma, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Studies and our own assessment of secondary trauma in the eight QIC-WD study sites indicate that up to 75% of child welfare caseworkers, especially those with high caseloads and exposure to traumatized families and children, are at risk of experiencing secondary traumatic stress and PTSD. The Coronavirus pandemic exacerbated an already beleaguered workforce. Data from previous pandemics is alarming. Research from the SARS pandemic indicates that survivors often developed PTSD which could last for many years. Those most affected were health care workers who, similar to child welfare workers, were impacted by the social isolation imposed by authorities to contain …

Supporting The Child Welfare Workforce During The Coronavirus Pandemic: Technology, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The child welfare workforce is responsible for ensuring children’s safety and well-being, delivering treatment, and intervention services to families. Workers must document child and family information, service plans, and visit records in secure data systems, that are often only accessible from an office. When the COVID-19 pandemic struck, many states had to rapidly pivot to remote technology to conduct mandatory visits of children in foster care and engage in supervised visitation between children and their families. They also had to determine how to provide oversight of treatment and intervention services required through case plans even though many provider services had …

The Ideal Vacation: How A Good Weekend Can Prevent Burnout, Ian Sayles

Campus Research Month

No abstract provided.

Workforce Scorecards, Quality Improvement Center For Workforce Development

Workforce Analytics Resources

What Is a Child Welfare Workforce Scorecard?

A Workforce Scorecard is a tool that can be used to track key performance indicators (KPIs) related to workforce outcomes of interest. This approach is derived from the balanced scorecard (Kaplan & Norton, 1992) and HR scorecard (Becker, Huselid, & Ulrich, 2001) strategic planning tools. The process involves linking key strategic goals to workforce-related initiatives and KPIs to demonstrate the alignment between the outcomes being measured and overarching child welfare strategic goals. The scorecard allows agency leaders to monitor progress towards key HR and workforce objectives. The scope of the scorecard can be …

Pedagogical Agents, Megan Paul

Umbrella Summaries

What are pedagogical agents?

Pedagogical agents are “lifelike characters presented on a computer screen that guide users through multimedia learning environments” (Clarebout & Heidig, 2012, p. 2568). Pedagogical agents can vary in multiple ways. The following characteristics have been most studied: appearance (two-dimensional [2D] vs. three-dimensional [3D]), eye gaze, facial expression, gesturing, motion, and gender. The simplest pedagogical agent would be a static, 2D image with just text, and a complex agent would be a dynamic, 3D person or character that talks, gestures, and has eye movements and facial expressions.

Why are pedagogical agents valuable?

Pedagogical agents are valuable because …

Supportive Supervision And Resiliency Ohio - Intervention Background, Quality Improvement Center For Workforce Development

Other QIC-WD Products

What is the intervention and why was it selected? The Quality Improvement Center for Workforce Development (QIC-WD) conducted a comprehensive needs assessment with nine participating Ohio counties in partnership with the Ohio Department of Job and Family Services (ODJFS). The assessment revealed that organizational culture and climate across counties was above average in rigidity and resistance, and below average in engagement. In addition, over half of staff had recently experienced elevated levels of secondary traumatic stress (STS) symptoms. Supervision was also identified as a challenge at every level of the agencies (i.e., from directors to managers, managers to frontline supervisors, …

Work-School Conflict, Stress, And Alcohol Use Among Employed College Students, Casandra Faith Rollins

Masters Theses & Specialist Projects

The purpose of this study was to examine the relationship between work-toschool conflict (WSC), role stress in the school domain, and alcohol use among employed, full-time college students (n = 51). It was also examined whether the relationship between WSC and school stress is influenced by student role salience. A within-person, daily diary design was used in order to measure participants’ daily WSC, school stress, and alcohol use over a 14-day period. Multilevel Random Coefficient Modeling (MRCM) was utilized to investigate the relationships of interest. A small nonsignificant, positive relationship between daily WSC and daily alcohol use was found. Although …

Aasp Cmpc® Recertification Survey: Analysis Of Perceived Benefits And Barriers, Ben Sammet

Masters Theses & Specialist Projects

A survey of 212 individuals who recertified or certified as a Certified Mental Performance Consultant® (CMPC) provided information on the perceived benefits of and barriers to the credential. Primary reasons for recertification and certification were the perceived credibility and expertise implied by the credential, with some indicating the certification to be central to their practice. Similarly, the primary value of the CMPC® certification cited by respondents was an indication of meeting professional standards; being listed on the CMPC® registry also was valued. In addition to perceived credibility, being perceived as ethical was highly ranked as a benefit of certification. Supporting …

Psychosocial Work Influences On Adaptive Performance, Eli Alvin Dickinson

Masters Theses & Specialist Projects

The present study sought to understand why some employees may be more or less able to adapt to the changing work environment. Adaptive performance can help employees to be resilient to technological advances, economic factors, and/or cultural shifts, making it an important form of extra-role performance. According to conservation of resources (COR) theory, one reason employees may fail to adapt is because they lack resources that are required in order to be adaptive. I proposed that the resources needed for adaptive performance aggregate in a resource caravan. Job embeddedness is a proposed resource caravan that may facilitate more adaptive performance …

The Dark Side Of The Ivory Tower: Examining Incivility And Microaggressions Against Ethnic Minorities In Academia, Teresa San Hoang Nguyen

Masters Theses & Specialist Projects

Discrimination is still prevalent and pervasive in society, though there have been many attempts to mitigate its impact. Though often not as overt, “modern” discrimination is more subtle in nature, often slipping through as passable social interactions because of its ambiguity. However, the negative impact that ethnic and racial minorities experience because of this subtle discrimination cannot be ignored. In academia, as with many other workplaces, ethnic and racial minorities are impacted by subtle discrimination. During the Black Lives Matter movement that has surged in 2020 in the wake of social injustices against Black and Brown people, this issue has …

Serve-Specific Core Self-Evaluations: A Predictive Validation Study, Brandi Renee Forgione

Masters Theses & Specialist Projects

Core Self-Evaluations (CSE) is a broad personality trait used by industrial organizational psychologists to predict important organizational outcomes such as job performance and employee satisfaction. CSE comprises four elements: generalized self-efficacy, self-esteem, locus of control, and neuroticism. Task-specific versions of CSE have been proposed to better predict task-specific performance than general CSE. Accordingly, Serve-Specific Core Self- Evaluations (SS-CSE) was adapted specifically to predict serve performance of intercollegiate volleyball players. In this study, I explored the predictive validity of SS-CSE for serve performance by expanding a previous study that used a concurrent validation approach. Results indicated that SS-CSE scores collected pre-season …

A Study Of Groupthink And Multiple Advocacy In Presidential Foreign Policy Fiascos, Ethan S. Wilt

Student Publications

As “the sole organ of the federal government in the field of international relations,” Presidents have almost exclusively presided over foreign policy. Modern Presidents, spanning from Eisenhower, Kennedy, Ford, Carter, and Reagan, have readily encountered foreign policy crises, with varying degrees of success. Why do some President fail while others triumph? It comes down to an assortment of factors: organizational structure, multiple advocacy, and groupthink. Organizational structure affects how information is disseminated and decisions are made. Multiple advocacy brings out all important interests during deliberations. Groupthink paralyzes deliberations by causing conformity, cohesion, and replaces critical thinking with irrationality. These frameworks …

Hidden Framings And Hidden Asymmetries In The Measurement Of Personality: A Combined Lens-Model And Frame-Of-Reference Perspective, Julian Schulze, Stephen G. West, Jan-Philipp Freudenstein, Philipp Schaepers, Patrick Mussel, Michael Eid, Stefan Krumm

Research Collection Lee Kong Chian School Of Business

Objective: The symmetry principle and the frame-of-reference perspective have each made contributions to improving the measurement of personality. Although each perspective is valuable in its own right, we argue that even greater improvement can be achieved through the combination of both. Therefore, the goal of the current article was to show the value of a combined lens-model and frame-of-reference perspective. Method We conducted a literature review to summarize relevant research findings that shed light on the interplay of both perspectives and developed an integrative model. Results: Based on the literature review and on theoretical grounds, we argue that a basic …

Burnout, Self-Efficacy, And Coping Strategies Among College Faculty, Jordan M. Ball

Psychology Theses & Dissertations

Due to the changing college environment, university faculty are faced with a serious burden to support their university. University faculty are expected to satisfy numerous job demands, and these demands in turn lead to burnout, a chronic response to job stressors. Burnout is an essential component of occupational research as it relates to other negative outcomes, such as turnover and decreased performance. Because of this, it behooves both faculty and universities to employ methods that decrease burnout. Research concerning other populations indicates that certain personal resources can decrease burnout. Therefore, the current study seeks to determine if coping strategies and …

A Leader, A Follower, And Some Humor Walk Into A Meta-Analysis: A Review Of Positive And Negative Leader Humor, Richard Hayes

Psychology Theses & Dissertations

Although leader humor is a growing research topic, there are still unaddressed issues surrounding this topic. In particular, there is disagreement surrounding the conceptualizations of positive and negative leader humor, conflicting theoretical predictions and empirical findings on the effects of leader humor, a dearth of research on the antecedents and correlates of leader humor, as well as a lack of research on the boundary conditions of these relationships. This qualitative and quantitative review of the nomological networks of positive and negative leader humor addressed these issues based on a meta-analysis of 67 empirical studies (N = 21,121). Results indicate that …

The Effects Of Feedback And Input On Job Satisfaction And Motivation, Daphne Slusher

Undergraduate Honors Thesis Projects

In this study, I examine the effects of feedback and input on job satisfaction and motivation in a simulated online task. 106 Participants completed a puzzle in groups of 2-4 with feedback (positive/negative/none) and goal-setting (present/absent) manipulated. I predicted positive feedback would produce higher scores for satisfaction, and motivation, and lower scores for perceived workload. Similarly, I predicted that goal-setting would produce higher scores on selected scales for satisfaction, motivation, and perceived workload. These predictions were partially correct with positive feedback producing significantly higher satisfaction than negative feedback, a similar but non-significant trend for motivation, and significantly lower perceived workload …

Data Visualization (Video), Quality Improvement Center For Workforce Development

Workforce Analytics Resources

Data visualization can communicate data in a clear, concise, and engaging way that is easy for us to understand. During the convening of the Institute, the QIC-WD Data Visualization Team lead, Robert Blagg, conducted a presentation on data visualization that addressed the following:

How to make data visualizations useful?

• How can you better collect and organize data to support visualization?
• How can you develop visualizations that respect visual perception of information?
• How can you better focus users on actionable findings?

To learn more about data visualization, watch Dr. Blagg’s 9-minute presentation.

Dr. Blagg’s Data Visualization Resource summarizes key …

Perceptions Of Religious Accommodations In The Workplace, Kelsey Ciagala

UNO Student Research and Creative Activity Fair

Although all forms of religious discrimination are understudied (Ghumman et al., 2013), we examined how Christian Americans, the dominant religious group in the U.S., perceive the fairness of religious workplace accommodations. We examined and two potential correlates of their perceptions: religious fundamentalism and prejudice towards outgroup religions. In one session, participants completed measures of religious fundamentalism and prejudice. Approximately three days later, they read three target and five filler descriptions of an employee requesting a workplace accommodation. Participants indicated how fair the request was to the employee, how fair the request was to the employee’s coworkers, how reasonable the request …