Industrial and Organizational Psychology Commons^™

How Can Supervisors Support New Employees?, Quality Improvement Center For Workforce Development

QIC-Tips

When the Quality Improvement Center for Workforce Development (QIC-WD) recently asked public child welfare agency staff and leaders about their concerns related to improving the workforce, one of the questions was, “How do we support new employees?” This QIC-Tip aims to answer this question with research-informed recommendations and practical advice from the field.

The process by which newcomers make the transition from being organizational outsiders to being insiders is known as onboarding, or organizational socialization (Bauer et al., 2007). The overall goal of onboarding is to facilitate newcomer adjustment, meaning that new employees understand the key tasks of …

The Rise Of Terrorism In Africa And What It Means For U.S. Policymakers, Bridget Mary Hughes

Master's Theses

This thesis utilizes three case studies to measure the rise of terrorism in Africa. This qualitative data leads the reader to one ultimate question: what does the rise in terrorism in Africa mean for the United States (U.S.) and U.S. policymakers, National Security academia, students in National Security, if anything at all? The answer is: if civilian and military compounds are being targeted by these violent extremists, as these three case studies demonstrate, it is my recommendation that U.S. policymakers cease sending troops to the African theater and, instead, allocate funding to the citizens and nonprofits of the countries whom …

Why Can't We Be Friends: A Training Evaluation Of Community Dialogues, Kyle Christenson

All Theses

Demographic and attitudinal diversity can be powerful tools within the team and organizational contexts. However, when not addressed effectively, diversity can greatly strain interpersonal relations and has been found to lead to a number of negative consequences at the individual, team, and organizational levels (Roth, Goldberg, & Thatcher, 2017; Harrison & Klein, 2007). Though there have been attempts to effectively mitigate these negative outcomes, few have found lasting success (Kessler, 2021). However, a training for students offered at a university nested in the southeastern region of the United States offers a relatively novel approach to handling these interpersonal differences. The …

The Impact Workplace Microaggressions Have On Those Who Identify As Lesbian, Gay And Bisexual., Andres Medina

Dissertations

Progress has occurred in recent years for lesbian, gay, bisexual, transgender equal rights. However, there are still areas where discrimination is evident such as the workplace. Some lesbian, gay, bisexual, transgender employees may not share their identity at work due to discrimination concerns. Such forms of discrimination may be passive acts such as microaggressions. These microaggressions can make work-life stressful; furthermore, the stress experienced at work may impact other areas such as home life. This study explored two areas. The first area investigated was whether identity disclosure at work affected workplace microaggressions. The sample size was 88 working adults who …

Mindset Theory Relates To Attitudes About Prison And Parole Among College Students, Cassandra R. Petersen

Theses/Capstones/Creative Projects

The maintenance of prosocial relationships has been strongly connected to criminal desistance among past offenders. The opinions held by the community shape the prejudice often encountered by those with a criminal record. To promote desistance, we must understand how criminals and their abilities are considered by the public. In this study, 69 college students were surveyed about the United States prison and parole system in conjunction with Dweck’s mindset theory. Along with explicit questions, an Implicit Associations Test (IAT) was employed to measure unconscious associations between mentality and punishment preference. The IAT revealed that traits of a growth mindset were …

Working Outside The Binary: Experiences Of Nonbinary Employees In The Workforce, Mordeky C. Dullum

University Honors Theses

Transgender issues in the workplace have only recently become a focus in research, and it is still new and understudied. Even less studied is the demographic of gender expansive individuals including nonbinary and gender non-conforming individuals. This qualitative study aims to explore and highlight workplace experiences for nonbinary people, with a particular focus on younger nonbinary people who experience less employment stability in more public facing jobs. Thirteen participants engaged in interviews where they were asked to describe their experiences dealing with discrimination, harassment and transphobia in the workplace, in addition to sharing their ideas for practical solutions or changes …

To Prevent Or To Deceive: The Effects Of Organizational Justice On Malingering And Workplace Injury Via Psychological Contract Breach And Safety Climate, Abraham Rico

Electronic Theses, Projects, and Dissertations

We examined organizational factors (e.g., leadership styles, operating with a bottom-line mentality, and management based on inclusion) and their relationship with workplace injuries and malingering in this thesis. One of the goals for this study was to examine the extent to which these organizational factors influence justice perceptions, which in turn affected the outcomes of interest. It was hypothesized that the relationship between the organizational factors and malingering/injuries occurred through the formation of psychological contract breach or through the development of a safety climate. It was hypothesized that the pathways from Transformational Leadership and management based on inclusion will result …

A New Comprehensive And Practical Taxonomy Of Demands Healthcare Professionals Experience: The Development Process And Testing Using Machine Learning, Phoebe Xoxakos

All Dissertations

Given the complex (Ratnapalan & Lang, 2020) and high stress environment of healthcare organizations (Freshwater & Cahill, 2010), a better understanding of the conditions in which healthcare professionals work is important. Although previous research has resulted in somewhat limited categories of the demands on healthcare professionals (Borteyrou et al., 2014; Shanafelt et al., 2020), a comprehensive taxonomy that covers the breadth and depth of demands is lacking. Using longitudinal data collected over 28 measurement waves spanning two years during the COVID-19 pandemic, the present studies outline the development of a taxonomy based on an in-depth literature review of related workplace …

Hiring Now Versus Later: The Impact Of Psychological Distance On Personnel Selection Decisions, Emily Ann Frye

Theses and Dissertations

Personnel selection is an important part of successful organizations, yet little is known about the psychological mechanisms underlying selection decisions as well as the influence of external factors, such as time, on those mechanisms. Therefore, the present study aims to address these issues by integrating construal level theory of psychological distance and decision-making theories contextualized to personnel selection decisions. More specifically, the present study examined how hiring lag (i.e., hiring for an immediate start vs. for several months later) impacts the selection decision-making process by looking through the lens of two competing time-based theories: construal level theory of psychological distance …

The Interactive Effects Of Cross-Cultural Competence, Political Skill, And Cultural Distance On Trust And Cohesion, Allyson Clubb

Theses and Dissertations

Culturally diverse teams are increasingly common in the modern workforce, yet an inadequate understanding of the unique needs for culturally diverse teams has continued to lead to either sub-optimal or even failed team performance. The current study sought to examine the relationships between cultural distance, team emergent states (trust and cohesion), team composition (cross-cultural competence, 3C; and political skill, PS), and team performance. The research design utilized archival, longitudinal data which included a final sample of 49 teams. It was hypothesized that team-level 3C and PS benefit performance indirectly through their impact on trust and cohesion. Further, it was thought …

Understanding The Impact Of Covid-19 Pandemic On Teleworkers' Experiences Of Perceived Threat And Professional Isolation: The Moderating Role Of Friendship, Xinyu (Judy) Hu, Mahesh Subramony

Arts & Sciences Faculty Publications

Drawing from conservation of resource theory and the social support resource theory, this study examines how the severity of an exogenous disruptive event – the COVID-19 pandemic – in one's community influences teleworkers' well-being outcomes indirectly through their perceptions of pandemic-related threat and experience of professional isolation, as well as the buffering effect of friendship on these relationships. Utilizing time-lagged data from participants of a two-wave survey panel (N = 351) and objective data of COVID-19 severity from counties around the United States, we found that perceived threat, but not professional isolation, mediated the negative effect of proportion of confirmed …

Intersections Of Gender And Age: Identification And Attributional Processes On Leadership Effectiveness, Kayla Lynne Bigerton

Theses and Dissertations

As more women enter leadership roles and the ages of leaders becomes more diverse, there is a need for more intersectional research. An intersectional approach was used to assess the impact of leader gender and age on leadership effectiveness through identification and attributional processes. In doing so, different age conceptualizations were also examined. Gender did not have an impact on identification and attributional processes and age had mixed results. Age similarity was not significantly related to leader identification, but perceived leader age had a negative relationship with idiosyncratic fit. Further, social age was examined with different age ranges representing "young”, …

Is It Undervalued? A Qualitative And Quantitative Review Of The Work Values-Job Performance Relationship, Sherif Al-Qallawi

Theses and Dissertations

Researchers have been calling for greater exploration of the relationship between work values and job performance for about five decades (Goodale, 1973; J.-I. C. Hansen & Wiernik, 2017). The current study integrates research on the relationship between work values and job performance over the course of those five decades to better understand this connection. First, a thorough review of work values is presented, including a discussion of their nature, antecedences, construct clarification (how they differ from other individual differences), construct specification (how they differ from other value-based constructs), operationalization, taxonomy, measurement, group differences, stability, and outcomes. This review also includes …

The Language Of Recruitment: How Minority Status, Racial Minority Centrality, & Linguistic Cues Impact Applicant Perceptions, Clark Waters

Theses and Dissertations

As color-blindness, the intentional denial of racial differences, continues to occupy corporate policy, expressions and consequences of modern racism in the workplace remain pervasive. Color-blind attitudes can be harmful due to their focus on perceived equality, at the expense of actionable, functional equity. Establishing a culture of racial equity in the workplace requires an understanding of how the language used to discuss race can impact potential applicants’ opinions of the company. To attract a diverse pool of job applicants, the language of recruitment is of particular importance in the current study. Using a vignette-style survey design, a diverse sample of …

Examining The Integrative Impacts Of Trust And Distrust Sub-Dimensions On Employee Discretionary Behavior, Alexandra Silverman

Theses and Dissertations

While trust and distrust in subordinate-supervisor relationships have been studied and linked to numerous positive and negative discretionary workplace outcomes, research has largely overlooked the impact of their sub-dimensions, competence and intent, in these relationships. Furthermore, although there has been research noting the impact of emotional exhaustion on discretionary behaviors such as OCB and CWB, limited research has examined its impact on the relationship between trust/distrust in supervisors and the discretionary behaviors, as well as those pertaining to the sub-dimensions of trust and distrust and the behavioral outcomes. The current study analyzed a sample of 301 employees in the United …

Fear And Trembling While Working In A Pandemic: An Exploratory Meta-Analysis Of Workers’ Covid-19 Distress, William P. Jimenez, Ian M. Katz, Elissa A. Liguori

Psychology Faculty Publications

The global COVID-19 pandemic has disrupted the lives of workers and taken its toll on health and well-being. In line with recent calls for more inductive and abductive occupational health science research, we exploratorily meta-analyzed workers’ COVID-19 distress, defined as psychological and psychosomatic strain contextualized to experiencing the virus and pandemic broadly. We identified many existing COVID-19 distress measures (e.g., Fear of COVID-19 Scale by Ahorsu et al., 2020; Coronavirus Anxiety Scale by Lee, 2020a) and correlates, including demographic variables (viz., gender, marital status, whether worker has children), positive well-being (e.g., quality of life, perceived social support, resilience), negative well-being …

Perspective Taking: A Tool For Improving Team Member Relationships And Performance, Mikayla Ann Marcinkowski

College of Science and Health Theses and Dissertations

Researchers and practitioners alike are interested in ways to help teams reach their full potential. In the current research, perspective taking is presented and tested as a tool that can help teams build and maintain positive interpersonal relationships and achieve top performance. Further, the current research integrates several conceptualizations of perspective taking to acknowledge that while some people may be more inclined to engage in perspective taking behaviors, there is the potential to train perspective taking as a skill for those who are not. Thus, this research also tests the effectiveness of a perspective taking intervention focused on encouraging the …

Nurse-Initiated Treatment Reduces Costs For Acute Asthma In A Pediatric Emergency Department, Michael D. Johnson Md, Ms, Minkyoung Yoo Phd, Richard E. Nelson Phd, Amanda K. Nielson Md, Lauren Allen Mas, Nanette Dudley Md, Brandon Andersen Rrt, Amanda Orme Dnp, Cpnp-Ac, Cameron Mcfarland Np-C, Michael Mundorff Mba, Mhsa

Journal of Nursing & Interprofessional Leadership in Quality & Safety

Standardized emergency department (ED) pathways can improve care delivery to children with acute asthma, though their impact on hospitalization and costs is unclear. An Acute Asthma Care Pathway (AACP) that facilitates nurse initiation of treatment was implemented at a tertiary care pediatric ED using standard quality improvement methodology. The impact of implementation was assessed using process control methodology and multivariable time series analyses between pre- and post-implementation periods. Provision of a steroid within 30 minutes and 60 minutes of arrival increased by 21 and 22 percentage points respectively, IV magnesium sulfate administration increased by 30 percentage points, the proportion hospitalized …

Outcomes Of Asthma Quality Improvement In Pediatric Patients, Kathryn M. Murray Md, Faap

Journal of Nursing & Interprofessional Leadership in Quality & Safety

Introduction. The Utah Pediatric Partnership to Improve Healthcare Quality (UPIQ) and Utah Department of Health (UDOH) Asthma Program Learning Collaborative is a quality improvement initiative designed to standardize asthma care in pediatric patients and improve the overall assessment and patient education process for both healthcare providers and patients. The aim of the Asthma QI Project was to improve the diagnosis and management of asthma for patients in the state of Utah by implementing a standardized approach to the identification and treatment of patients with asthma.

Methods. Patients scheduled to see a healthcare provider at our pediatric clinic were screened for …

Policing For Peace: Training For A 21st Century Police Force, Kate M. Den Houter, Margaret E. Brooks

Personnel Assessment and Decisions

We review the present state of research on police training in the United States, highlighting gaps in the literature, and limitations of trainings in use by local policing agencies. We focus on training content relevant to the volatile situations that are at the center of controversy, we evaluate content areas that focus on successfully navigating real-time, unpredictable, and potentially dangerous interactions, and discuss training needs in these areas. We suggest that one common response to the issue of bias—implicit bias training—lacks evidence of efficacy. Accordingly, we recommend alternative training content to address bias and discrimination. Finally, we call attention to …