Industrial and Organizational Psychology Commons^™

The Role Of Resilience In Individual Innovation, Muhammad T. Amir

Theses: Doctorates and Masters

Organisations in today‘s changing environment face significant challenges, requiring continual innovation. A critical factor in their response may be employees‘ resilience, the ability to apply high levels of effort and persistence while initiating, promoting and applying new ideas. However, despite growing evidence of the value of many positive psychological characteristics in organisational behaviour, the role of resilience in individual innovation has received little attention in the literature.

This thesis describes two studies of this issue. First, current perspectives and definitions of resilience were reviewed, revealing a need for an improved definition, a re-examination of its dimensions and a new measure. …

Tracing The Maddening Effects Of Abuses Of Authority: Rationalities Gone Violent In Mental Health Services And Universities, Marilyn J. Palmer, Dyann Ross

Research outputs 2014 to 2021

Organisations such as mental health systems and universities can be places where violence is part of the business as usual and hence taken-for-granted functionality of the workplaces. The paper challenges dominant perceptions of who is mad and what is dangerous to unsettle the largely unquestioned legitimacy of indirect and mainly, but not always, non-coercive forms of organisational power. To enable this analysis the research and language of domestic violence is presented to help anchor the nature of organisational violence so that it doesn’t get ignored or deferred as non-problematic, as something that just happens somehow separate from peoples’ actions or …

Do Organizational Culture And Climate Matter For Successful Client Outcomes?, David A. Patterson Silver Wolf (Adelv Unegv Waya) Phd, Catherine N. Dulmus Phd, Eugene Maguin Phd, Maria Cristalli

Brown School Faculty Publications

Objectives: The existing literature on the impact of workplace conditions on client care suggests that good cultures and climates provide the best outcomes for clients. The primary purpose of this study was to investigate the relationship between organizational culture and climate and the proportion of children and youth successfully discharged from a large organization in New York State. Method: Thirty-three child and youth programs with existing culture and climate data evaluated outcome information from 1,336 clients exiting its services. Results: Programs reported as having bad culture and climate yielded superior client outcomes, measured as discharge to a lower level of …

Robust Flight Deck Systems: Harnessing The Synergistic Power Of The Crew, Michael J. Stasio

Journal of Human Performance in Extreme Environments

Robust flight decks are possible in both normal and novel operations. Existing crew resource and error management programs can improve team-centered resilience with Oshry’s organization development (OD) principles. The need on the flight deck is to diminish the invisible behavioral gap between espoused theory and theory-in-use by balancing Oshry’s four basic elements that make up robust human systems—differentiation, homogenization, integration, and individuation. This low-cost OD vision is offered as a guide for organizations to tailor existing aircrew recurrent training modules. Assessment and diagnosis measures are recommended for continuous improvement, so this OD framework includes adaptive feedback interventions and soft-skills behavioral …

Is Performance Variability Necessary? A Qualitative Study On Cognitive Resilience In Forestry Work, Jennifer M. Colman, Heather K. Kahle, Eder Henriqson

Journal of Human Performance in Extreme Environments

In forestry work, conditions exist and develop that are complex, unpredictable, and highly consequential and therefore cannot be handled entirely by following static work procedures. Cognitive adjustments are necessary. The objective of this research was to determine whether performance (cognitive) variability is actually necessary to safely fell trees in the coastal region of British Columbia, Canada. In this paper two perspectives were contrasted: the traditional view of safety and the resilience perspective. A collection of empirical evidence established that while safe work procedures provide a good foundation, it is individual performance variability shaped by experience and ‘‘know-how’’ that guides the …

Robust Resilience: Metaphor And Meaning In Assessing System Performance Ranges, Barrett S. Caldwell

Journal of Human Performance in Extreme Environments

The current emphasis on Resilience Week and the International Symposium on Resilient Cognitive Systems highlights a growing awareness of the importance of designing and operating engineering systems under a variety of environmental conditions and in response to dynamic events. Although there has been considerable confusion and drift in the use of the term, ‘‘resilience’’ as a concept dates back to dynamic systems study of complex ecological systems in the 1970s. This original definition relates clearly to quantitative metrics that link also to statistical process control techniques describing system performance as affected by external, ‘‘assignable’’ causes. This paper discusses important elements …

The Relationship Between Perceived Servant Leadership Constructs And Collective Self-Esteem, Leann D. Howell

Dissertations

Following Greenleaf’s (1977) seminal work in servant leadership, much has been written on the definition of servant leadership, but very little written on what it does. At the center of this research is a focus on how followers perceive servant leadership constructs/attributes, and the relationship between that perception and collective selfesteem as it relates to organizational membership. The central question guiding this research is: “Is there a relationship between perceived servant leadership constructs and collective self-esteem?” Followers’ perceptions of servant leadership constructs as defined by Patterson (2003) were investigated utilizing the Servant Leadership Assessment Instrument (SLAI) developed by Dennis (2004). …

Actively Caring About The Actively Caring Survey: Evaluating The Reliability And Validity Of A Measure Of Dispositional Altruism, Philip Randall

Electronic Theses and Dissertations

Geller’s Actively Caring Survey (ACS) was theorized to measure person states deemed necessary to “Actively Care” or act altruistically toward others. Empirical research of the ACS has been limited, and this researcher sought to evaluate its reliability, validity, and factorial consistency. Undergraduate students (n = 1,095) completed the measure online. Hypotheses were partially supported. Unrotated primary component analysis found the ACS to be a unitary measure with 73.3% of the items loading onto the first factor. The ACS showed excellent internal consistency. Convergent and divergent validity with existing measures (i.e., the Big 5 Personality, Marlowe-Crowne Social Desirability, Cognitive Failures …

Reflections On The Metamorphosis At Robben Island: The Role Of Institutional Work And Positive Psychological Capital, Wayne F. Cascio, Fred Luthans

Department of Management: Faculty Publications

Nelson Mandela and other political prisoners from South Africa were imprisoned on notorious Robben Island from the mid-1960s until the end of the apartheid regime in 1991. The stark conditions and abusive treatment of these prisoners has been widely publicized. However, upon reflection and in retrospect, over the years, a type of metamorphosis occurred. Primarily drawing from firsthand accounts of the former prisoners and guards, it seems that Robben Island morphed from the traditional oppressive prison paradigm to one where the positively oriented prisoners disrupted the institution with a resulting climate of learning and transformation that eventually led to freedom …

"Do Not Disturb": A Micro-Macro Examination Of Intrusions At Work, Bing Chun Lin

Dissertations and Theses

Intrusions, or interruptions by others, are a common phenomenon in the modern workplace (Grove, 1983; Jett & George, 2003), particularly in the computing and information-technology (CIT) industry, as cross-specialty, and cross-team collaborations become more common (Beck et al., 2001). The present study examines the relationship between day-to-day intrusions (measured Monday, Tuesday, and Wednesday) and strain reactions and perceived job performance over the week (measured on Thursday) among 150 CIT employees. Using a number of resource-based theories (i.e., Conservation of Resources, Ego Depletion Model, Cognitive Fatigue Model), I hypothesize that participants experiencing more frequent intrusions on a day-to-day basis will experience …

Review Of Spacewalker, Barrett Caldwell

Journal of Human Performance in Extreme Environments

Since its founding over 15 years ago, JHPEE has always had a focal emphasis on human performance in space. Thus, it is no surprise that we would want to highlight a new book from astronaut Jerry L Ross, who has set records for launches and spacewalks with NASA. However, there is always more to an astronaut biography, as we have learned since the days of We Seven. Our interest in an astronaut’s life and experiences helps us to see the answers to four different questions, which tell us different things about this most unique of human performance environments.

Development And Initial Validation Of The Willingness To Compromise Scale, Serena Wee

Research Collection School of Social Sciences

This study introduced an individual difference construct of willingness to compromise and examined its implications for understanding and predicting career-related decisions in work settings. In Study 1 (N = 53), critical incidents of career decisions were analyzed to identify commonalities across different types of career-related compromises. In Study 2 (N = 171), an initial 17-item scale was developed and revised. In Study 3 (N = 201), the convergent and criterion-related validity of the scale was examined in relation to specific personality traits, regret, dealing with uncertainty, career adaptability, and a situational dilemma task. Willingness to compromise was negatively related to …

The Effects Of The Temporal Placement Of Feedback On Performance And Skill Acquisition Of A Medical Data Entry Task, Nathan Bechtel

Masters Theses

This study was conducted in a laboratory, and compared the effects of the temporal placement of feedback on task performance and skill acquisition. Temporal placement offeedback refers to the timing offeedback delivery relative to performance. Two temporal placements were examined: feedback immediately after performance and feedback immediately prior toperformance. The experimental design utilized was a form of Latin square design that included a combination of one between-group and two within subjects factors. Participants were randomly assigned to one of three groups, which differed only in the phase order utilized. Participants performed a data entry task intended to replicate thejob of …

Manager-Led Group Meetings: A Context For Promoting Employee Engagement, Joseph A. Allen, Steven G. Rogelberg

Psychology Faculty Publications

Employee engagement is a positive, fulfilling, work-related state of mind characterized by vigor, dedication, and absorption. Using Kahn’s theory of engagement, we look at an organizational context where employee engagement may be promoted—the workgroup meeting. Two time-separated Internet-based surveys were used to query a sample of working adults (N = 319). The findings provide support that the psychological conditions for engagement mediate the relationship between manager usage/facilitation of meetings and overall employee engagement. Specifically, as managers make their workgroup meetings relevant, allow for employee voice in their meetings where possible, and manage the meeting from a time perspective, employees …

The Instrumental And Symbolic Dimensions Of Organisations' Image As An Employer: A Large-Scale Field Study On Employer Branding In Turkey, Greet Van Hoye, Turker Bas, Saartje Cromheecke, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Research on recruitment and employer branding has typically been situated in Western countries with predominantly individualistic cultures. The present study investigates the instrumental-symbolic framework for studying organisations' image and attraction as an employer in a non-Western collectivistic culture. In a large nationwide sample of Turkish university students, both instrumental (working conditions) and symbolic image dimensions (competence) were positively related to organisational attractiveness. Moreover, symbolic traits explained significant incremental variance beyond instrumental attributes and accounted for a greater amount of predictable variance. In addition, organisations were better differentiated from each other on the basis of symbolic image dimensions (sincerity and innovativeness) …

Sinnvoll Oder Sinnlos - Hauptsache Glücklich!, Marcus B. Mueller

WCBT Faculty Publications

No abstract provided.

Emotion Regulation In Workgroups: The Roles Of Demographic Diversity And Relational Work Context, Eugene Kim, Devasheesh P. Bhave, Theresa M. Glomb

Research Collection Lee Kong Chian School Of Business

Drawing on the social identity perspective, we investigate the cross-level relationship between demographic diversity in workgroups and emotion regulation. We propose that age, racial, and gender diversity in workgroups relate positively to emotion regulation because of demography-related in-group/out-group dynamics. We also examine the moderating role of the relational work context, specifically task interdependence and social interaction, on the relationship between demographic diversity and emotion regulation. Results from a sample of 2,072 employees in 274 workgroups indicate that working in a group with greater age diversity is positively related to an employee's emotion regulation. Results suggest the operation of the age …

Satisfaction Pursuing Approach And Avoidance Goals: Effects Of Regulatory Fit And Individual Temperaments, Guihyun Grace Park, Linn Van Dyne, Daniel R. Ilgen

Research Collection School of Social Sciences

Going beyond previous studies on satisfaction in pursuing approach versus avoidance goals, the current study is the first to examine individual satisfaction in pursuing approach and avoidance goals as determined by regulatory fit between type of goal and type of strategy. Specifically, the present study shows that people with approach goals have greater satisfaction when they use an approach strategy rather than an avoidance strategy. People with avoidance goals have greater satisfaction when they use an avoidance strategy rather than an approach strategy. In addition, we explored how individual differences in the Behavioral Activation System and the Behavioral Inhibition System …

Alternative Predictors For Dealing With The Diversity-Validity Dilemma In Personnel Selection: The Constructed Response Multimedia Test, Britt De Soete, Filip Lievens, Janneke Oostrom, Lena Westerveld

Research Collection Lee Kong Chian School Of Business

In the context of the diversity-validity dilemma in personnel selection, the present field study compared ethnic subgroup differences on an innovative constructed response multimedia test to other commonly used selection instruments. Applicants (N=245, 27% ethnic minorities) for entry-level police jobs completed a constructed response multimedia test, cognitive ability test, language proficiency test, personality inventory, structured interview, and role play. Results demonstrated minor ethnic subgroup differences on constructed response multimedia test scores as compared to other instruments. Constructed response multimedia test scores were related to the selection decision, and no evidence for predictive bias was found. Subgroup differences were also examined …

Do Candidate Reactions Relate To Job Performance Or Affect Criterion-Related Validity? A Multistudy Investigation Of Relations Among Reactions, Selection Test Scores, And Job Performance, Julie Mccarthy, Chad H. Van Iddekinge, Filip Lievens, Mavis Mei-Chuan Kung, Evan F. Sinar, Michael A. Campion

Research Collection Lee Kong Chian School Of Business

Considerable evidence suggests that how candidates react to selection procedures can affect their test performance and their attitudes toward the hiring organization (e.g., recommending the firm to others). However, very few studies of candidate reactions have examined one of the outcomes organizations care most about: job performance. We attempt to address this gap by developing and testing a conceptual framework that delineates whether and how candidate reactions might influence job performance. We accomplish this objective using data from 4 studies (total N = 6,480), 6 selection procedures (personality tests, job knowledge tests, cognitive ability tests, work samples, situational judgment tests, …