Industrial and Organizational Psychology Commons^™

Organizational Trust As A Moderator Of The Relationship Between Burnout And Intentions To Quit, Glenn Trussell

All Graduate Theses, Dissertations, and Other Capstone Projects

This research explores an individual's trust in his or her organization and an individual's perceptions of the level of organizational trust he or she receives as potential moderators of the relationship between burnout and intentions to quit. Reciprocal trust, as defined by high levels of both individual and perceived organizational trust, was also examined as a potential moderator. Research was conducted in partnership with a regional consulting firm. Survey data was collected through MechanicalTurk. A total of 2,922 participants from eighteen business sectors across the United States and Canada were represented. Level of trust was shown to significantly impact intentions …

Fitting Flow: An Analysis Of The Role Of Flow Within A Model Of Occupational Stress, Jeffrey Alan Dahlke

All Graduate Theses, Dissertations, and Other Capstone Projects

Positive psychologists and occupational health psychologists have been studying similar topics for many years, but only recently has the construct of flow been incorporated into stress research. There is a great deal of overlap between the theories on stress and flow, with flow seeming to fit very nicely within the domain of stress as an analogue to eustress. In the limited studies in which stress and flow have been investigated together, researchers' results have shown promise for the integration of these topics into a common model. In this study, survey responses from 509 adult workers were analyzed to test how …

The Influence Of Perceived Similarity, Affect And Trust On The Performance Of Student Learning Groups, Jennifer Louise Lacewell

All Graduate Theses, Dissertations, and Other Capstone Projects

This study examined trust as one of the ways to improve satisfaction and performance in face-to-face student learning groups. A model was developed where trust mediates the relationship between perceived similarity, affect, and individual outcomes of satisfaction and performance (grades). Perceived similarity is positively related to trust, meaning that when students perceive themselves as similar to their group members they will be more likely to trust those group members. Negative affect was also negatively related to trust, but only in the beginning of the semester the group project/discussion. Positive affect was not related to trust. This suggests negative affect is …

Culture, Elder-Care, Interrole Transitions, And Work-Family Conflict : A U.S.-Chinese Comparison, John Paul Agosta

Legacy Theses & Dissertations (2009 - 2024)

This study provides an exploratory cross-cultural comparison of the role of culture, elder-care demands, and interrole transitions within the work-family conflict context. The two main research questions were focused on how eldercare demands relate to familial collectivism, and how these two constructs related to interrole transitions. One sample from the U.S. (n= 820) and one sample from China (n= 685) were obtained via online survey panels and compared on the same variables. The findings were for the most part similar for China and America overall, and mediation analyses indicated a relationship between elder-care demands and work-family conflict through family-to-work transitioning …

Burnout-Depression Overlap: A Review, Renzo Bianchi, Irvin Sam Schonfeld, Eric Laurent

Publications and Research

Whether burnout is a form of depression or a distinct phenomenon is an object of controversy. The aim of the present article was to provide an up-to-date review of the literature dedicated to the question of burnout–depression overlap. A systematic literature search was carried out in PubMed, PsycINFO, and IngentaConnect. A total of 92 studies were identified as informing the issue of burnout–depression overlap. The current state of the art suggests that the distinction between burnout and depression is conceptually fragile. It is notably unclear how the state of burnout (i.e., the end stage …

Effects Of A Workplace Intervention Targeting Psychosocial Risk Factors On Safety And Health Outcomes, Leslie B. Hammer, Donald M. Truxillo, Todd Bodner, Jennifer Rae Rineer, Amy C. Pytlovany, Amy Richman

Psychology Faculty Publications and Presentations

The goal of this study was to test the effectiveness of a workplace intervention targeting work-life stress and safety-related psychosocial risk factors on health and safety outcomes. Data were collected over time using a randomized control trial design with 264 construction workers employed in an urban municipal department. The intervention involved family- and safety-supportive supervisor behavior training (computer-based), followed by two weeks of behavior tracking and a four-hour, facilitated team effectiveness session including supervisors and employees. A significant positive intervention effect was found for an objective measure of blood pressure at the 12-month follow-up. However, no significant intervention results were …

A Marathon, Not A Sprint: The Benefits Of Taking Time To Recover From Work Demands, Charlotte Fritz, Allison Marie Ellis

Psychology Faculty Publications and Presentations

“Are you binge working?” was the title of a recent NBC News article14 de-scribing recent cases in which people reported working as many as three days straight without any breaks, and in some cases literally dying as a result. Although cases like these are extreme, they point to a growing trend in today’s workplace—one that suggests employees are working longer hours, coping with increasing work demands, and readily adopting technology that tethers them to their work 24/7. Coupled with a working culture that equates face time and being “always on” with high job com-mitment, we’re left—perhaps not surprisingly—with a workforce …

Team Interaction Dynamics During Collaborative Problem Solving, Travis Wiltshire

Electronic Theses and Dissertations

This dissertation contributes an enhanced understanding of team cognition, in general, and collaborative problem solving (CPS), specifically, through an integration of methods that measure team interaction dynamics and knowledge building as it occurs during a complex CPS task. The need for better understanding CPS has risen in prominence as many organizations have increasingly worked to address complex problems requiring the combination of diverse sets of individual expertise to achieve solutions for novel problems. Towards this end, the present research drew from theoretical and empirical work on Macrocognition in Teams that describes the knowledge coordination arising from team communications during CPS. …

More Is Not Always Better: Unpacking The Cognitive Process Underlying Introspective Psychological Measurement, Matthew Lapalme

Electronic Theses and Dissertations

For decades, psychometricans have measured non-cognitive constructs with little attention paid to the underlying cognitive processes of response. Previous advancement in psychometrics suggests that traditional cognitive oriented approaches may, in fact, yield construct deficiency and spurious results when applied to non-cognitive measurement. This thesis highlights the importance of specifying an ideal point response process for non-cognitive measurement and empirically demonstrates that an ideal point response processes undergirds self-reported personality and attitude measurement. Furthermore, this thesis also advances current understanding on the limitations of ideal point assumptions by exploring the moderating effects of various individual differences in motivation and ability.

Who Is The Best Judge Of Personality: Investigating The Role Of Relationship Depth And Observational Breadth On The Accuracy Of Third-Party Ratings, Mitchell Tindall

Electronic Theses and Dissertations

To date, the vast majority of research regarding personality in IO Psychology has relied on self-report assessments. Despite support for the utility of third-party assessments, IO Psychologists have only just begun extensive research in this area. Connelly and Ones (2010) conducted a meta-analysis that demonstrated that accuracy of third-party ratings improved as intimacy between the judge and the target grew. This remained true with the exception of predicting behavioral criteria, where non-intimates maintained superior predictability (Connelly & Ones, 2010). This was later contradicted by a recent investigation that found the best predictive validity for third-party assessments when they are taken …

Trust Trajectories As A Function Of Violation Type And Repair Efforts, Amanda Thayer

Electronic Theses and Dissertations

Across domains, organizations and society are facing a trust deficit (Twenge, Campbell, & Carter, 2014). This is problematic, as trust is important to a variety of critical organizational outcomes, such as perceived task performance, team satisfaction, relationship commitment, and stress mitigation (Costa, Roe, & Taillieu, 2001), and has been cited as a motivator for cooperation and knowledge transfer due to its capacity to reduce fear and risk of exploitation (Chen et al., 1998; Fleig-Palmer & Schoorman, 2011; Irwin & Berigan, 2013; Yamagishi & Sato, 1986), and a key component of collaboration. As organizations increasingly rely upon collaboration for achieving important …

Consistency Among Visual Memory Measures, Jeffrey A. Schloemer

Doctor of Psychology (PsyD)

Many instruments have been developed to assess human visual memory functioning, though little research has been done to identify interrelationships among current visual memory measures with each other. The present study explores concurrent validity of the following visual memory tasks: Wechsler Memory Scale - IV (WMS-IV) Visual Reproductions I & II and Designs I & II subtests, the Wide Range Assessment of Memory and Learning, Second edition (WRAML2) Picture Memory and Design Memory subtests, the Brief Visuospatial Memory Test, Revised (BVMT-R), and the Rey Complex Figure Test (RCFT). Two age groups (18-25 and 65- 79) of healthy adults were used …

Depth Of A Salesman: Exploring Personality As A Predictor Of Sales Performance In A Multi-Level Marketing Sample, Colleen Rose Miller

All Graduate Theses, Dissertations, and Other Capstone Projects

Despite its growing prevalence in the realm of sales occupations, multi-level marketing (MLM) and its primary participants are not very well understood. In particular, there is a dearth of understanding in terms of the differentiating characteristics of individual sellers who are financially successful in comparison to those who perform poorly. This study sought to fill in some of these research gaps by exploring the antecedents of sales success by examining the validity of personality as a predictor of sales performance in the context of MLM. While significant relationships were indeed observed between certain facets of personality (specifically components of conscientiousness, …

Created Equal? Comparing Disturbing Media Outcomes Across Occupations, Christine Nicole Gundermann

All Graduate Theses, Dissertations, and Other Capstone Projects

The present study was conducted in order to compare outcomes across distinct occupations that are exposed to disturbing media. Using four previously researched samples, I compared results across negative and positive outcomes such as STSD, burnout, social support, and growth. Samples included employees in roles within federal law enforcement and military legal professions. Results indicated that there were some significant differences between occupations on levels of STSD, burnout, and social support. In addition, results showed all samples measuring growth were scoring within the mid-range of scores, indicative of some growth potential. These results also showed that exposure type (Indirect, Combined …

The Effects Of Interview Length On Gender And Personality Related Bias In Job Interviews, Emily Condon

Scripps Senior Theses

The proposed study explores the cognitive miser approach to perception formation in job interviews, as well as factors that may motivate people to not act as cognitive misers. Personality type (introverted and extraverted) and gender are characteristics of people that are associated with many stereotypes (Heilman, 2001; Andersen & Klatzky, 1987), and can have a large influence on an employer’s perception of an applicant, particularly when the employer is acting as a cognitive miser. It is hypothesized that in longer interviews, employers will be motivated to not act as cognitive misers, because they have more information about the applicant, have …

Is The Reception Better On A Different Channel? Interpersonal Communication Satisfaction Of Introverts And Extraverts During Face-To-Face Versus Instant Messenger Conversations, Christina S. Whalen

Scripps Senior Theses

Satisfying communication is sometimes hard to come by. Due to differences in social expression and reception, individuals tend to express and receive communication in dissimilar ways, especially within different social contexts. In the present study, the effects of personality and channel of communication on individual and mutual satisfaction after a conversation will be tested. Participants will take a personality test to determine introversion or extraversion. They will then be randomly assigned to conversation pairs which will communicate either through an instant messaging (IM) program or face-to-face (FtF). Satisfaction will be determined using a modified version of the Interpersonal Communication Satisfaction …

Ego Vs. Eq: How Top Leaders Beat 8 Ego Traps With Emotional Intelligence, Robert L. Overstreet

Journal of Applied Christian Leadership

"Shirkani expands both avenues of thinking by exploring how EQ and ego balance each other and by explaining how emotional intelligence can be used as a tool to avoid career derailment that can result from an uncontrolled ego. according to Shirkani, the leadership disappointment and failure rate is high, with two out of five cEOs failing to succeed in their first year and a half on the job. Shirkani explains the most common reasons for ineffectiveness in leadership by examining ego and providing tools and strategies that can help leaders raise their EQ, prevent leadership breaches, and thus avoid a …

The Psychometric Properties Of The Professionalism Assessment Rating Scale, Jennifer K. Olivetti

PCOM Psychology Dissertations

The issue of professionalism in the training of medical students has become a major focus within the field of medical education. For years, the Philadelphia College of Osteopathic Medicine (PCOM) has measured the quality of osteopathic medical students (DO students) interpersonal and communication skills through SP (SP) encounters in which SPs rate the DO students relative to eight criteria (items) which, in aggregate, are known as the Professionalism Assessment Rating Scale (PARS). These criteria are linked in the literature to patient outcomes, patient adherence, patient satisfaction, and malpractice. This study investigated the psychometric properties of the PARS, based on data …

Perceived Masculinity/Femininity Of Managers And The Feedback Environment, Jeremy W. Pawlak, Paul E. Levy Dr.

Williams Honors College, Honors Research Projects

Past research suggests that the masculinity/femininity of a supervisor plays a role in the effectiveness of his/her leadership in organizations. This study looked into the relationship between the perceived masculinity and femininity of supervisors by employees and the feedback environment. The data for the research were collected from 66 men and 78 women in the United States who were working 20 or more hours per week using Amazon’s Mechanical Turk website. The survey was the combination of the supervisor subscale of the Feedback Environment Scale (FES) and a slightly modified version of the Personal Attributes Questionnaire (PAQ). Each of the …

Obtaining Sponsorship In Organizations By Developing Trust Through Outside Of Work Socialization, Katie Kirkpatrick-Husk

Industrial-Organizational Psychology Dissertations

Sponsorship, defined as a relationship that produces objective career benefits for the person being sponsored, has recently grown in popularity in the media. This study sought to examine antecedents to sponsorship by testing the hypothesis that socializing outside of work with another individual leads to increased affect-based trust, which in turn positively affects the willingness to sponsor him or her. A dual-experimental design was employed to test this proposal in which the independent variable was manipulated in one experiment, and the mediator was manipulated in the second.

The study included 492 participants from the United States, 35% were female, and …