Industrial and Organizational Psychology Commons^™

Exploring The Personal Management Interview Program As A Burnout Prevention Strategy In Policing: A Qualitative Case Study, Lance C. Arnold

Electronic Theses and Dissertations

Police officers in the United States experience severe burnout at rates exceeding other service professions, with approximately 75% experiencing burnout symptoms. Current interventions predominantly focus on individual coping mechanisms rather than addressing organizational and leadership factors contributing to burnout. This qualitative single-case study explored the perceptions and experiences of police leaders and officers concerning the utility of a personal management interview program to foster positive leadership behaviors as a resource-oriented preventive strategy against burnout in a midsize municipal police department in Texas. The study employed semistructured virtual interviews with eight participants: four police leaders and four police officers who had …

Adapting To Cultural Diversity At Work: A Thematic Analysis Of Resources Mobilized By Local And Posted Agricultural Workers In France, Alexandrine Ceschiutti, René Mokounkolo

The Qualitative Report

When workers have to adapt to a new culture, they develop intercultural skills as cultural intelligence (CQ), which is the ability to show an interest and act effectively in an environment characterized by cultural diversity. There has been little research on this subject in France, and studies have focused on expatriates, while acculturation also affects people from the local community. This is the case for local agricultural workers (LW), whose perceptions we compare with those of foreign posted agricultural workers (PW) in France. Our study had two aims: (a) to explore the personal resources that these workers perceive as necessary …

Recognition At Work: How Managerial Acknowledgment Shapes Team-Level Outcomes, Annalissa Thomas

Dissertations, Theses, and Capstone Projects

Employee recognition has become a central focus for organizations worldwide, with billions of dollars spent annually on recognition programs. Despite this investment, scientific research on the effectiveness of recognition beyond performance outcomes remains limited. Furthermore, little is known about how recognition operates at the team-level and the specific attributes that make recognition impactful. This study addresses these gaps by disentangling the nuanced attributes of recognition and exploring their influence on employee perceptions of recognition. It also examines how these perceptions affect key outcomes, including perceptions of manager support, job security, autonomy, team cohesion, and engagement, and tests whether trust moderates …

Examining The Effect Of Newcomers’ Adaptability On Proximal And Distal Outcomes Of Organizational Socialization, Vahe Permzadian, Mishra Vipanchi

Psychological Science Faculty Research & Creative Works

We investigate the role of individual adaptability (I-ADAPT) in newcomer socialization by exploring its effects on the proximal and distal outcomes of the work-role transition process. Based on I-ADAPT theory, our study assesses how I-ADAPT affects the three key indicators of newcomer adjustment (i.e., role clarity, task mastery, and social acceptance) and, in turn, their effect on the distal socialization outcomes of job satisfaction, turnover intention, and work withdrawal. Using a 2-wave prospective design, we collected data from 280 newcomers recruited through Prolific. Results indicated that I-ADAPT dimensions differentially predict newcomer adjustment, with learning adaptability affecting role clarity, uncertainty adaptability …

Situation Descriptions In Situational Judgment Tests: A Matter Of Including Trait-Relevant Situational Cues?, Philipp Schapers, Stefan Krumm, Filip Lievens, Jan-Philipp Freudenstein, Julian Schulze, Cornelius J. Konig

Research Collection Lee Kong Chian School Of Business

SJTs have traditionally been conceptualized as low-fidelity simulations of how respond to work-related situations. Yet, several studies demonstrated that situation descriptions were necessary to solve some SJT items, whereas they were not needed for other SJT items. So far, no solid support was found for various factors (e.g., item characteristics, presentation format, instructions, and content domain) that make some situation descriptions relevant and others irrelevant for responding to SJT items. Building on trait activation theory, we posit that trait-relevant situational cues serve as an ignored factor in SJT situation descriptions. Across two main studies (N-1 = 269, N-2 = 1,092), …

Perceptions Of Game-Based Assessments: The Role Of Test Takers' Occupational Background, Marie L. Ohlms, Klaus G. Melchers, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Game-based assessments (GBAs) have become increasingly popular in personnel selection. However, research on perceptions of GBAs has yielded mixed results, highlighting the need to explore variables that may shape perceptions of GBAs. Therefore, we examined whether test takers' occupational background and other person-related characteristics (i.e., gender, age, video game usage, openness to experience) are associated with their perceptions of GBAs. N = 179 individuals from technical and social occupational backgrounds rated their perceptions of GBAs and non-gamified tests. We found that GBAs were generally rated more positively than non-gamified tests in terms of organizational attractiveness, behavioral intentions toward the organization, …

Change Management With Ethical Leadership, Sophia Rudisill Holmes

The Journal of Values-Based Leadership

Ethical leadership ensures organizational environments are created and nurtured to support complex dilemmas that surface during change management. Leaders and followers in particular can navigate change management with intentional advance planning guided by the motives of their heart. The motives of a leader’s heart is observed by the ethical practices of their core values. Morally leaders and followers core values inform their ethical behaviors. Furthermore, Christian leaders have access to biblical scripture which provides a roadmap for leaders and followers in the mastery of adapting and not resisting during change management. Biblical scriptures also provide examples of practices that solve …

Effects Of Ai Transparency On Perceived Fairness In Ai-Driven Selection Tools: The Mediating Roles Of Ai Literacy And Attitudes Towards Ai, Tony Mellek

Industrial-Organizational Psychology Dissertations

Artificial intelligence is becoming an increasingly prominent feature of modern hiring, creating opportunities to enhance efficiency and consistency in selection. This study examined how AI transparency, AI literacy, and attitudes toward AI shape applicants’ perceptions of fairness when engaging with AI-scored pre-hire assessments. A sample of 290 U.S. adults were randomly assigned to either a high- or low-transparency hiring scenario and then completed measures of AI literacy, attitudes toward AI, and procedural fairness. Results indicated that both AI literacy and attitudes toward AI were strong and significant predictors of perceived procedural fairness, suggesting that applicants who feel knowledgeable about AI …

The Unspoken Workweek: Understanding The Impact Of Menstruation On Work Experiences, Cherie Kuriakose

Psychology Theses

Menstruation remains an underrecognized factor in workplace well-being, despite affecting a large portion of the workforce. Existing research shows significant gaps in understanding employees’ lived experiences and organizational responses. This qualitative study aims to explore how menstruation influences work life, productivity, and perceptions of support within U.S. workplaces. Thirty menstruating employees were recruited using convenience and purposive sampling to participate in semi-structured virtual interviews, and data were analyzed thematically, guided by grounded theory principles. Findings revealed three central themes: (a) stigma and non-disclosure, shaped by internalized norms and workplace culture; (b) invisible effort and struggles that impact work, including productivity, …

Maintaining Balance And Wellness In Remote Work, Michelle Bartlett

Educational Leadership & Workforce Development Faculty Publications

In today's rapidly evolving work environments, remote work has become more than a trend; it is now a mainstay and rising (Ewers & Kangmennaang, 2023). This shift has necessitated a re-evaluation of traditional work paradigms, particularly in the realms of work-life balance and employee wellness. This chapter details the core strategies for thriving in remote work settings by setting boundaries, combating isolation, and fostering supportive corporate cultures. Transitioning from offices to remote work can blur the lines between personal and professional lives (Bella, 2023; Beňo, 2023). This section provides practical advice on how remote workers can effectively delineate these aspects. …

Can Feedback Framing Improve Creative Problem-Solving? Examining The Effects Of Valence And Format, Ellie H. Tran

Psychology Theses

This study examined the role of feedback valence (positive vs. negative) and format (question vs. statement) in influencing creative performance. Grounded in self-determination theory, the study also tested whether feedback acceptance mediated the effects of feedback characteristics on creative outcomes. Psychology undergraduate students (N = 308) completed a creative task in which they generated and developed ideas for community-based projects addressing psychological issues. Participants were randomly assigned to receive positive or negative feedback presented either as a statement or a question, or to a no-feedback control condition. Creative performance was evaluated across three dimensions: originality, quality, and elegance. Results showed …

Merger Crisis Role-Play: Organizational Behavior In Action, Jyro B. Triviño

Leadership and Strategy Faculty Publications

To advance professionally, students must be prepared to navigate dynamic and contentious organizational environments by articulating their varied views, protecting their personal and professional intentions, anticipating challenges, and then fostering consensus. This paper addresses a high-stakes, multi-round immersive role-play simulation of a company merger in an undergraduate Organizational Behavior course. Grounded in the core pillars of experiential learning, adaptive leadership, and organizational sensemaking, this classroom exercise places students in a pre-set, realistic post-merger leadership team facing immediate business challenges. Compared to traditional case studies, this method requires students to demonstrate real-time organizational behavior competencies, providing a powerful platform for negotiation …

Protecting Those Who Protect Us: A Blueprint For Mandatory Mental Wellness Standards For First Responders, Joy Hutchinson

Faculty & Staff Scholarship

First responders, including firefighters, law enforcement officers, emergency medical technicians (EMTs), dispatchers/telecommunicators, and corrections officers, serve as the backbone of public safety in the United States. Their work requires rapid decision-making, repeated exposure to traumatic events, and sustained emotional regulation in high-stakes environments (Hoell et al., 2023; Vig et al., 2020). Despite their critical roles, mental health support across these professions remains inconsistent, optional, and largely reactive rather than preventative, with many systems relying on self-referral only after crisis onset (Burke, 2021; Johnston et al., 2025).

Between 2021 and 2025, U.S.-based research has documented alarming levels of burnout, depression, anxiety, …

Behind The Curtain: A Literature Review Of Personal And Ecological Risk Factors And Current Multi-Level Interventions For Performing Artists, Christopher A. Robles

Social Work Theses

Performing artists experience psychological distress, including anxiety, depression, burnout, and substance use disorders, at rates significantly exceeding those of the general population. Guided by Bronfenbrenner’s Ecological Systems Theory (EST) and the Person-in-Environment (PIE) perspective, this structured literature review synthesizes research published between 2010 and 2026 to examine individual personality traits, environmental stressors across meso- and macro-systems, and existing multi-level mental health interventions for performing artists. Findings reveal that while traits such as high openness to experience, sensory processing sensitivity, and perfectionism foster artistic expression, they also heighten vulnerability to occupational stressors, financial precarity, social isolation, and venue-based substance exposure. Current …

Per My Last Email: Analyzing Social & Emotional Cues In Digital Workplace Communication, Lauren Hunt

Theses, Dissertations and Culminating Projects

As virtual work arrangements expand and email becomes an increasingly central workplace communication tool, the function of virtual communication norms provide valuable insight into workplace email dynamics. This study draws from social information processing theory, expectancy violations theory, and channel expansion theory to model how behavioral and linguistic features associated with virtual communication norms shape email perceptions and downstream conflict. The present research examines key communication features from real workplace email threads. Specifically, I extracted response time, sentiment, and linguistic mimicry (e.g., text length, word use), using Natural Language Processing techniques. Data was collected from 461 participants, resulting in 245 …

Understanding Workplace Psychological Safety Among Latina Professionals: An Exploration Of Intersectional Experiences, Michal Tapia

Theses and Dissertations

Latina professionals represent one of the fastest-growing segments of the U.S. workforce, yet they remain disproportionately underrepresented in executive and C-suite roles. This disparity reflects structural conditions that shape access to voice, support, advancement, and decision-making authority.

This mixed-methods study examined psychological safety among 145 Latina professionals across the United States, defined as the belief that one can speak up, ask for help, disagree, or raise concerns without fear of negative consequences (Edmondson, 1999, 2019). The study explored how identity, relationships, leadership, workplace support, inclusion, mentorship, and structural barriers shape psychological safety at work.

Quantitative analyses showed that workplace support …

Unmasking Impression Management: Large Language Models For Detecting Socially Desirable Responding In Open-Ended Situational Judgment Tests, Barret Vermilion

Graduate Studies Theses and Dissertations 2026

Socially desirable responding (SDR) — the tendency to present oneself in an overly favorable light — remains a persistent validity concern in industrial-organizational psychology. Contemporary theory frames SDR as multidimensional, distinguishing agentic impression management (AM; inflating competence, dominance, and achievement) from communal impression management (CM; inflating warmth, cooperation, and prosocial qualities). Existing measures of AM and CM rely on self-report, which captures these constructs only at the level of generalized trait-like tendencies rather than as they naturally unfold in applicants' own language. This dissertation proposes a text-based alternative: detecting AM and CM in open-ended situational judgment tests (SJTs) of Big …

Industrial And Organizational Psychology Researchers’ Positive And Negative Experiences With The Peer-Review Process, Alexa Weaver

Honors Undergraduate Theses

Peer review plays a critical role in advancing the field of psychology; however, limited empirical research has examined psychologists’ experiences with the peer review process. The present study investigated both positive and negative peer review experiences among industrial and organizational (I/O) psychologists and assessed the prevalence of specific reviewer behaviors. A two-phase survey design was administered via Qualtrics. Study 1 employed open-ended questions to identify recurring themes in researchers’ experiences with peer review. Thematic analysis revealed distinct positive and negative patterns of reviewer behavior, which informed the development of Study 2.

Study 2 quantitatively assessed the prevalence of behaviors associated …

Discomfort In Silence: Investigating Workplace Discrimination In Relation To Employee Disclosure Of Menopausal Health Issues, Alysia Furbish

Honors Undergraduate Theses

Menopause is a universal developmental transition for women that often coincides with peak career years, yet it remains underexamined in organizational research and is frequently treated as a private or taboo workplace topic. This lack of visibility shapes whether women feel able to disclose menopause-related challenges, seek accommodations, and access organizational support. Drawing on literature related to pregnancy and motherhood discrimination, menopause stereotypes, and disclosure literature, this study examines how symptom burden, ideal worker norms, and stigma-related identity management contribute to anticipated workplace discrimination and disclosure decisions. Data were collected via an online survey of 106 working women recruited through …

Predicting Job Performance: The Incremental Validity Of Cognitive Reflection Tests Over General Cognitive Ability And Conscientiousness., Olivia Earll

Theses and Dissertations

Cognitive reflection is the ability to suppress intuitive thinking (Type 1) in favor of deliberative, analytical thought (Type 2). This study investigated cognitive reflection as a predictor of supervisor-rated job performance, exploring its incremental validity over general cognitive ability and conscientiousness. Results indicated that all three variables positively predicted job performance, with cognitive reflection explaining a significant, unique portion of the variance. Exploratory analyses confirmed that this predictive validity remained consistent across industry, age, and sex. Furthermore, cognitive reflection significantly moderated the relationship between general cognitive ability and job performance. These findings highlight the value of deliberative reasoning as a …