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Employee Experiences With An Erp Implementation, Andrew R. Lawton-Thesing 2020 University of St. Thomas

Employee Experiences With An Erp Implementation, Andrew R. Lawton-Thesing

Education Doctoral Dissertations in Organization Development

Many companies operate using some form of a unified, enterprise-wide, computerized software solution known as an Enterprise Resource Planning (ERP) system which is used to monitor, control, standardize, and automate administrative tasks within a company’s business functions such as financial accounting, customer service, supply chain, logistics, manufacturing, and production planning to name a few. ERP systems are a large financial investment for companies and are an integral part of executing daily activities. As a result, these systems are traditionally long-lived with companies and may be in use for many years. With any tool, however, newer versions or different brands ...


The Lived Experience Of African American Juvenile Parole And Probation Officers In The Pacific Northwest, Andre J. Lockett 2020 Concordia University - Portland

The Lived Experience Of African American Juvenile Parole And Probation Officers In The Pacific Northwest, Andre J. Lockett

CUP Ed.D. Dissertations

The purpose of this phenomenological study was to explore and better understand the lived experiences of African American juvenile parole and probation officers in the Pacific Northwest. I conducted semistructured interviews with four African American juvenile parole and probation officers using a transcendental phenomenological framework. This framework was further supported and guided by social identity theory, critical race theory, and person‒organization fit theory. Through detailed semistructured interviews, field notes, and artifacts; honest and thought-provoking insight was gathered about the experiences of African American juvenile parole and probation officers. Furthermore, interview data was coded and analyzed using ATLAS.ti (2020 ...


Morocco’S Leadership: Assessing The Relationship Between The State And Non-Governmental Organizations Working On Migration Affairs, Adriana Nadyieli González Ortiz 2020 SIT Study Abroad

Morocco’S Leadership: Assessing The Relationship Between The State And Non-Governmental Organizations Working On Migration Affairs, Adriana Nadyieli González Ortiz

Independent Study Project (ISP) Collection

The history of Moroccan Non-Governmental Organizations (NGOs) is almost as long as the country’s history with migration. After Morocco's record as a sending country, its unique location attracted an increasing flow of migrants from the rest of Africa to transit the territory in hopes of crossing over to Europe. More recently, tighter border securitization has resulted in notable numbers of migrants permanently settling in Morocco. Significant changes in migration policy have both prompted and resulted from this progression. And simultaneously, national NGOs have strengthened their role as protagonist advocates for migrants’ rights as well as foremost providers of ...


Good Intentions, Mixed Results: Why Aid In Uganda Is Fragmented And What Can Be Done About It, Samuel D. Johnston 2020 SIT Study Abroad

Good Intentions, Mixed Results: Why Aid In Uganda Is Fragmented And What Can Be Done About It, Samuel D. Johnston

Independent Study Project (ISP) Collection

This paper examines the phenomenon of aid fragmentation and donor proliferation in Uganda. As the development cooperation landscape has become increasingly complex in recent years, there is significant interest in examining how this complexity, also called fragmentation, affects development outcomes in recipient countries. Specifically, this paper sets out to understand the driving forces behind aid fragmentation in Uganda, the recent trends in fragmentation and coordination, and potential pathways forward to address the problem.

Research for this paper came from a series of interviews with economic experts in Uganda, an exploratory study of quantitative indicators of fragmentation over the last decade ...


Women's Empowerment In The Dominican Republic, Yisbell Lucia Marrero 2020 Trinity College

Women's Empowerment In The Dominican Republic, Yisbell Lucia Marrero

Senior Theses and Projects

The term “empowerment" has in many ways been used imprecisely and in ways that can mislead the conversation we should be having as scholars but more importantly, policymakers. The term is more contested that a graph of numbers would like to show. For this thesis, I achieved gradual recognition of the social, economic, and political empowerment understanding of women in Santo Domingo and Santiago de los Caballeros and its involvement in overcoming many obstacles. Challenging, Global North and Western universal approach of the best way to progress empowerment on Third World women. In the preceding chapters, I explored the ways ...


Women In Judicial Leadership: Using Personal Power To Overcome Self-Sabotage, Tiffáni Thomas 2020 Brandman University

Women In Judicial Leadership: Using Personal Power To Overcome Self-Sabotage, Tiffáni Thomas

Dissertations

Purpose: The purpose of this mixed-method study was to identify and describe self-sabotaging behaviors experienced by female judges and to explore the impact these behaviors have on their career development. A secondary purpose of this study was to identify strategies employed by female judges to overcome self-sabotaging behaviors.

Methodology: This mixed-method study explored the lived experiences of eight female State trial court judges in California who self-identified that they have experienced self-sabotaging behaviors throughout their career. Convenience and snowball sampling were utilized to identify women who met the delimiting criteria for participation in the study. An electronic survey instrument and ...


Phenomenological Study Of Military Veteran Ceos: The Transition Experience And Mentorship From The Battlefield To The Boardroom, Anthony Gagliardo 2020 Brandman University

Phenomenological Study Of Military Veteran Ceos: The Transition Experience And Mentorship From The Battlefield To The Boardroom, Anthony Gagliardo

Dissertations

Purpose: The purpose of this qualitative study was to identify and describe the transitional and mentoring experiences as described by veterans who achieve civilian executive leadership positions within Fortune 500 companies.

Methodology: The participants in the study were 8 former military leaders who subsequently achieved senior executive positions within Fortune 500 companies. Participants answered questions about their experience as a military leader and mentee during the service to civilian transition, organizational enculturation, and promotion to a civilian leadership position. Interview transcripts and artifacts were reviewed for the emergence of major topics and themes.

Findings: The participants unanimously credited mentorship experiences ...


A New Perspective To Measuring Employee Growth: Developing A Successful Aging At Work Scale, Stanimira K. Taneva, Georgi P. Yankov 2020 University of Nottingham

A New Perspective To Measuring Employee Growth: Developing A Successful Aging At Work Scale, Stanimira K. Taneva, Georgi P. Yankov

Personnel Assessment and Decisions

The aging of the world’s population has become a grand societal challenge, which requires an urgent response from researchers, professionals, and the wider society. One way to respond to this challenge is by supporting individuals in sustaining longer and healthier working lives, that is, age successfully. Although the advantages of promoting and enabling successful aging at work have been widely acknowledged, no single instrument for measuring this construct has been published so far. We develop and test in three consecutive samples a two-dimensional successful aging at work scale. This novel instrument is rooted conceptually in the most recent theoretical ...


Complete Issue, Volume 3, Issue 1, 2020 University of Central Florida

Complete Issue, Volume 3, Issue 1

Journal of International Crisis and Risk Communication Research

This is the complete issue of JICRCR Volume 3, Issue 1.


Implementing The Malcolm Baldrige Process For A Financial Institution: An Insiders Perspective, Scott Murray 2020 California State University, San Bernardino

Implementing The Malcolm Baldrige Process For A Financial Institution: An Insiders Perspective, Scott Murray

Electronic Theses, Projects, and Dissertations

The Malcolm Baldrige Framework for Performance Excellence outlines best practices for strategic and operational processes. Enterprises that achieve the award do so not for the award itself – but for the transformation that takes place along the way. Although the fifty-page summaries of Malcolm Baldrige award winning organizations are posted on the National Institute of Science and Technology (NIST) (https://www.nist.gov/baldrige/award-recipients), the process and effort used to create such applications has not been documented. This project documents and provides an internal perspective and lessons learned from the early stages of the Malcolm Baldrige journey for a medium ...


The Most Important Cog In The System: A Case For Legislative Change To Drive Professionalisation, Stacey Webb, Brett A. Best 2020 Heriot-Watt University

The Most Important Cog In The System: A Case For Legislative Change To Drive Professionalisation, Stacey Webb, Brett A. Best

Journal of Interpretation

System theory (ST) explains how signal jamming (SJ) may impede or even reverse processes of professionalization, thereby having a detrimental impact on the quality of services clients receive. In the U.K., there are various metaphorical “cogs” in the Sign Language Interpreting (SLI) system. By applying ST to the profession, we can achieve a better understanding of the current landscape and identify ineffective cogs which potentially disrupt the smooth functioning of other cogs within the system. Improving system operations will result in improved services. We argue that an instigating and mandatory force—legislation—is the central cog that will drive ...


Recognizing La Cultura: The Experience Of Cultural Scripts In Latina Leadership, Patricia E. Conde-Brooks 2020 University of St. Thomas

Recognizing La Cultura: The Experience Of Cultural Scripts In Latina Leadership, Patricia E. Conde-Brooks

Education Doctoral Dissertations in Organization Development

Currently, Latinas are the fastest growing population in the United States and comprise one-fifth of the female population (Colby and Ortman, 2015). It is estimated that by the year 2060 Latinas will make up one-third of the females in the US (Colby and Ortman, 2015). Gaps exist in the literature on how Latino/a culture influences leadership, while there are several factors that indicate that Latina leaders bring their cultural scrips to their leadership practices (Espinoza, 2015; Gándara, 2015; González, 2007; Holvino, 2008). This narrative inquiry examines the personal and professional lived experiences of Latina leaders to gain a deeper ...


Managing Talent In The Gig Economy: Human Capital Implications, Richard Raymond SMITH 2020 Singapore Management University

Managing Talent In The Gig Economy: Human Capital Implications, Richard Raymond Smith

Research Collection Lee Kong Chian School Of Business

As digital technologies continue to open new connections and ways of working, the era of the gig economy will continue to thrive.


Goals, Power, And Culture: The Effects Of School Organizational Features On Parental Involvement, Vandeen A. Campbell 2020 The Graduate Center, City University of New York

Goals, Power, And Culture: The Effects Of School Organizational Features On Parental Involvement, Vandeen A. Campbell

Dissertations, Theses, and Capstone Projects

Drawing on organizational theory and the school effectiveness literature, this project incorporates new methodological approaches to the analysis of a national longitudinal data set (ECLS-K: 2011) in order to investigate ways in which school goals around parental involvement, distribution of power, and culture affect parental involvement in children’s education, especially in schools serving large proportions of lower socioeconomic status families.

Parental involvement is widely accepted among researchers and policymakers to be essential for students’ academic success; however, parents with lower socioeconomic status exhibit less participation in both home-based and school-based activities compared to those of higher socioeconomic backgrounds.

Many ...


Organizational Change: The Experiences Of Practitioners Transitioning To A Fee-For-Service Model, Anthony Zazzarino, Zakia Clay, Ann Reilly 2020 Rutgers University

Organizational Change: The Experiences Of Practitioners Transitioning To A Fee-For-Service Model, Anthony Zazzarino, Zakia Clay, Ann Reilly

Journal of Human Services: Training, Research, and Practice

Many human service agencies are in the midst of a transition for a fee-for-service model. Through the midst of the transition, organizations must shift the culture of their agency and adapt to the new service delivery approach. Some organizational changes can create feelings of insecurity among staff, fewer resources, and greater potential for employee burnout. Though there is some research that provides valuable information, it often fails to highlight the individual experiences of the worker. This phenomenological study begins to explore the experiences and perceptions of practitioners working in supported housing agencies during the transition to a fee-for-service approach. The ...


Purposeful Investment In Others: The Power Of A Character Of Service, Kayla M. Logan 2020 Seattle Pacific University

Purposeful Investment In Others: The Power Of A Character Of Service, Kayla M. Logan

Industrial-Organizational Psychology Dissertations

Organizations that are intentional about investing in their employees’ development tend to experience an increased positive relationship between leaders and employees, which can help in preventing employee burnout, increase employee satisfaction, support employee learning, increase retention, and overall productivity (Baruch-Feldman, Brondolo, Ben-Dayan, & Schwartz, 2002; Luthans, 2002; Macik-frey, Quick, & Cooper, 2009, Luthans & Avolio, 2003). However, due to cost, time, and scheduling, organizations are often required to make difficult decisions regarding who receives these critical investments (Crane & Hartwell, 2018; Grove & Furnham, 2016, Sherman & Freas, 2004). Some research supports using leaders to invest in employee development (Bucic, Robinson, & Ramburuth, 2010; Jiang, Jackson, & Colakoglu, 2016; Hagen & Gavrilova Aguilar, 2012). The purpose of the current study was to examine the extent to which a leader’s character, focused on being of service to others, impacts the relationship between fulfillment of purpose and a leader’s satisfaction with their investment in others. The sample for the current study ...


Holistic Student Development In Higher Education: Perspectives And Practices Of Holistic Student Development At A Public California University, Francisca Ann Crutchfield 2020 Humboldt State University

Holistic Student Development In Higher Education: Perspectives And Practices Of Holistic Student Development At A Public California University, Francisca Ann Crutchfield

HSU theses and projects

Within traditional American public colleges and universities, there is an emphasis on academic student success within the structures and values of educational programs, and the lack of a holistic approach to higher education may be negatively impacting college student development and well-being. By balancing academic knowledge with other areas of knowledge, including a heightened sense of community and mental and emotional well-being, higher education can cultivate students who apply their skills with reduced stress, a sense of belonging, and freedom of expression. This qualitative phenomenological study seeks to identify characteristics, educational priorities, and programming approaches of university student service programs ...


Dialogue During Team Problem Solving Using Visual Representation Boundary Objects: A Case Study, Julie M. Webb 2020 University of the Pacific

Dialogue During Team Problem Solving Using Visual Representation Boundary Objects: A Case Study, Julie M. Webb

University of the Pacific Theses and Dissertations

Organizations benefit from the knowledge held by individual members as well as knowledge that is shared among those members. In order for knowledge to co-develop between members, and to spread, organizations must provide opportunities for members to collaborate. Organizational teams sometimes require assistance with interpersonal communication, establishing consensus, and sharing knowledge when collaborating. Group facilitators can offer guidance and intervene when teams need support. In addition, teams can find support through the use of visual representation boundary objects (VRBOs) to build trust, improve communication, increase cooperation, and share ideas. This study explores how knowledge is shared between team members and ...


Rising Above The Adobe Ceiling: A Hermeneutic Phenomenological Study Of Mentoring And Social Capital Influences Among California Latina Nonprofit Leaders, Belinda Hernandez 2020 University of the Pacific

Rising Above The Adobe Ceiling: A Hermeneutic Phenomenological Study Of Mentoring And Social Capital Influences Among California Latina Nonprofit Leaders, Belinda Hernandez

University of the Pacific Theses and Dissertations

Empirical research studies that focus on the experiences of Latinas in executive leadership are limited. In its entirety, workforce research has overlooked how social and cultural experiences influence this group’s leadership development. This gap in research has failed to uplift the Latina executive voice and their achievements. Addressing this gap has the potential to influence distinctive workforce practices and future scholarship. Utilizing an asset-based perspective, this study presents counter narratives that intentionally focus on exploring Latina leaders’ voices. The importance of intersectional experience and social identities illustrate non-monolithic, yet aligned, experiences among study participants.

This foundational dissertation explored mentoring ...


What Goes Into Successful Diversity And Inclusion Initiatives In Entertainment? Lessons From Advocates Of Creative Talent, Lindsey Sands 2020 Pepperdine University

What Goes Into Successful Diversity And Inclusion Initiatives In Entertainment? Lessons From Advocates Of Creative Talent, Lindsey Sands

Theses and Dissertations

Entertainment offers a powerful medium in reducing bias and prejudice. Therefore, its critical role in shaping bias through on-screen representation needs to be explored through people who work directly with writers, directors, and actors. This qualitative study aimed to determine the impact of diversity and inclusion approaches by interviewing 14 advocates of creative talent in the entertainment industry. The study explored the types of Diversity & Inclusion (D&I) initiatives prevalent in entertainment, the correlation between bias and prejudice reduction, and the perceived impact of these initiatives in improving environments. The study found that six themes emerged: access to relationships, highlighting ...


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