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How Technology Is Reshaping Financial Services: Essays On Consumer Behavior In Card, Channel And Cryptocurrency Services, Dan GENG 2017 Singapore Management University

How Technology Is Reshaping Financial Services: Essays On Consumer Behavior In Card, Channel And Cryptocurrency Services, Dan Geng

Dissertations and Theses Collection

The financial services sector has seen dramatic technological innovations in the last several years associated with the “fintech revolution.” Major changes have taken place in channel management, credit card rewards marketing, cryptocurren-cy, and wealth management, and have influenced consumers’ banking behavior in different ways. As a consequence, there has been a growing demand for banks to rethink their business models and operations to adapt to changing consumer be-havior and counter the competitive pressure from other banks and non-bank play-ers. In this dissertation, I study consumer behavior related to different aspects of financial innovation by addressing research questions that are motivated …


Use Of Smartphones For Clinical And Medical Education, Jazmine Valle, Tyler Godby, David P. Paul III, Harlan M. Smith II, Alberto Coustasse 2017 Marshall University

Use Of Smartphones For Clinical And Medical Education, Jazmine Valle, Tyler Godby, David P. Paul Iii, Harlan M. Smith Ii, Alberto Coustasse

Management Faculty Research

Introduction: Smartphones for clinical and medical education have been on the rise and show contribution to healthcare and healthcare providers. Smartphones in healthcare facilities has been examined for utilization and efficacy, however, although the advantages are abundant some healthcare facilities and providers are reluctant to change due to threat of mixing personal apps with clinical care applications, distraction to the provider using the smartphone which has led to medication errors followed by errors linked to procedures, treatments, or tests. The purpose of this research was to examine the effects of smartphones in a clinical setting and for medical education to …


Towards Establishing Design Principles For Balancing Usability And Maintaining Cognitive Abilities, Gayathri BALASUBRAMANIAN, Hyowon LEE, King Wang POON, Wee-Kiat LIM, Wai Keet YONG 2017 Singapore Management University

Towards Establishing Design Principles For Balancing Usability And Maintaining Cognitive Abilities, Gayathri Balasubramanian, Hyowon Lee, King Wang Poon, Wee-Kiat Lim, Wai Keet Yong

CCX Research

While technology has improved the speed, accuracy, and efficiency of work, its prolonged use also weakens users’ cognitive abilities over time. By creating usable, efficient, emotive, and engaging experiences, HCI researchers and practitioners have inadvertently led users to offload their innate capabilities onto their devices. How should technology be (re)designed so as to reduce the negative effects of on users’ cognitive abilities when used over time? In this paper, we discuss a set of design principles intended to help designers consider how long-term use of their artefacts could maintain and even improve users’ unassisted abilities and reduce negative impacts of …


How To Enable Future Faster Payments? An Evaluation Of A Hybrid Payments Settlement Mechanism, Zhiling GUO, Yuanzhi HUANG 2017 Singapore Management University

How To Enable Future Faster Payments? An Evaluation Of A Hybrid Payments Settlement Mechanism, Zhiling Guo, Yuanzhi Huang

Research Collection School Of Computing and Information Systems

In the era of Fintech innovation and e-commerce, faster settlement of massive retail transactions is crucial for business growth and financial system stability. However, speeding up payments settlement can create periodic liquidity shortfalls to banks which would incur high cost of funds in the settlement process. We propose a new hybrid settlement mechanism design that integrates features of real-time gross settlement, deferred net settlement, and central queue management structure. The hybrid mechanism is managed by an intermediary and is particularly suitable to settle large volume of small-value retail payments. We evaluate the mechanism using computer experiments and simulation. We find …


Does The Crowd Support Innovation? Innovation Claims And Success On Kickstarter, Anirban MUKHERJEE, Cathy L. YANG, Ping XIAO, Amitava CHATTOPADHYAY 2017 Singapore Management University

Does The Crowd Support Innovation? Innovation Claims And Success On Kickstarter, Anirban Mukherjee, Cathy L. Yang, Ping Xiao, Amitava Chattopadhyay

Research Collection Lee Kong Chian School Of Business

Online crowdfunding is a popular new tool for raising capital to commercialize product innovation. Product innovation must be both novel and useful (1-4). Therefore, we study the role of novelty and usefulness claims on Kickstarter. Startlingly, we find that a single claim of novelty increases project funding by about 200%, a single claim of usefulness increases project funding by about 1200%, and the co-occurrence of novelty andusefulness claims lowers funding by about 26%. Our findings are encouraging because they suggest the crowd strongly supports novelty and usefulness. However, our findings are disappointing because the premise of crowdfunding is to support …


How Artificial Intelligence Is Impacting Manufacturing Industry, Deepak SRINIVASAN, Maitreyi Ramesh SWAROOP, Balaji RAJARAM, Sri Krishan IYER 2017 University of Florida

How Artificial Intelligence Is Impacting Manufacturing Industry, Deepak Srinivasan, Maitreyi Ramesh Swaroop, Balaji Rajaram, Sri Krishan Iyer

Research Collection School Of Computing and Information Systems

In this survey, we study the impact of Artificial Intelligence (AI) on manufacturing sector. AI methods can be utilized to make new thoughts several ways: by delivering novel mixes of wellknown thoughts; by investigating the capability of theoretical spaces; and by making changes that empower the era of unexplored thoughts. AI will have less trouble in displaying the era of new thoughts than in automating their assessment. We describe the advances that have been made on AI in manufacturing industry. We close with how to overcome the issues in this area.


Transitioning Business-To-Business Marketing Communications To Social Media, Terri S. Gibson 2017 Bowling Green State University

Transitioning Business-To-Business Marketing Communications To Social Media, Terri S. Gibson

Master of Arts in Media and Communication Plan II Graduate Projects

There has been a movement toward digital media marketing channels away from the traditional media marketing channels in the realm of business-to-business (B2B) marketing. This transformation is more than mere semantics. It reflects the recent integration of digital strategies including blogging, social media, and email marketing by B2B marketers. A greater commitment to driving return on investment (ROI) and tracking movement through a website is seen in these strategies. In the rapidly changing digital landscape of B2B marketing, there is a focused emphasis on analytics, which reveals a sharp contrast between traditional media channels and social networking. With traditional media, …


Pedagogical Resources For Industrial Control Systems Security: Design, Implementation, Conveyance, And Evaluation, Guillermo A. Francia III, Greg Randall, Jay Snellen 2017 Jacksonville State University

Pedagogical Resources For Industrial Control Systems Security: Design, Implementation, Conveyance, And Evaluation, Guillermo A. Francia Iii, Greg Randall, Jay Snellen

Journal of Cybersecurity Education, Research and Practice

Industrial Control Systems (ICS), which are pervasive in our nation’s critical infrastructures, are becoming increasingly at risk and vulnerable to internal and external threats. It is imperative that the future workforce be educated and trained on the security of such systems. However, it is equally important that careful and deliberate considerations must be exercised in designing and implementing the educational and training activities that pertain to ICS. To that end, we designed and implemented pedagogical materials and tools to facilitate the teaching and learning processes in the area of ICS security. In this paper, we describe those resources, the professional …


Cyber Security For Everyone: An Introductory Course For Non-Technical Majors, Marc J. Dupuis 2017 University of Washington Bothell

Cyber Security For Everyone: An Introductory Course For Non-Technical Majors, Marc J. Dupuis

Journal of Cybersecurity Education, Research and Practice

In this paper, we describe the need for and development of an introductory cyber security course. The course was designed for non-technical majors with the goal of increasing cyber security hygiene for an important segment of the population—college undergraduates. While the need for degree programs that focus on educating and training individuals for occupations in the ever-growing cyber security field is critically important, the need for improved cyber security hygiene from the average everyday person is of equal importance. This paper discusses the approach used, curriculum developed, results from two runs of the course, and frames the overall structure of …


How Much Should We Teach The Enigma Machine?, Jeffrey A. Livermore 2017 University of Michigan-Flint

How Much Should We Teach The Enigma Machine?, Jeffrey A. Livermore

Journal of Cybersecurity Education, Research and Practice

Developing courses and programs in Information Assurance can feel like trying to force ten pounds of flour into a five pound sack. We want to pack more into our courses than we have time to teach. As new technologies develop, we often find it necessary to drop old technologies out of the curriculum and our students miss out on the historical impacts the old technologies had. The discipline is so broad and deep that we have to carefully choose what concepts and technologies we study in depth, what we mention in passing, and what we leave out. Leaving out important …


From The Editors, Carole L. Hollingsworth, Michael E. Whitman, Herbert J. Mattord 2017 Kennesaw State University

From The Editors, Carole L. Hollingsworth, Michael E. Whitman, Herbert J. Mattord

Journal of Cybersecurity Education, Research and Practice

Welcome to the third issue of the Journal of Cybersecurity Education, Research and Practice (JCERP).


Game Changers, Leece Sharon 2017 Vocational Training Council

Game Changers, Leece Sharon

SIGNED: The Magazine of The Hong Kong Design Institute

What does it take for an innovative design to become an influential one? We take a look at how and why some designs have the power to shape culture and reality and, in so doing, become defining points of our time.


A Survey Of Addictive Software Design, Chauncey J. Neyman 2017 California Polytechnic State University at San Luis Obispo

A Survey Of Addictive Software Design, Chauncey J. Neyman

Computer Science and Software Engineering

The average smartphone owner checks their phone more than 150 times per day. As of 2015, 62% of smartphone users had used their phone to look up information about a health condition, while 57% had used their phone to do online banking. Mobile platforms have become the dominant medium of human-computer interaction. So how have these devices established themselves as our go to connection to the Internet? The answer lies in addictive design. Software designers have become well versed in creating software that captivates us at a primal level. In this article, we survey addictive software design strategies, their bases …


Table Of Contents Jitim Vol 26 Issue 2, 2017, 2017 California State University, San Bernardino

Table Of Contents Jitim Vol 26 Issue 2, 2017

Journal of International Technology and Information Management

Table of Contents JITIM vol 26 issue 2, 2017


Contract Theory: Impact On Biopharmaceutical Alliance Structure And Performance, Niyazi TANERI, Arnoud DE MEYER 2017 National University of Singapore

Contract Theory: Impact On Biopharmaceutical Alliance Structure And Performance, Niyazi Taneri, Arnoud De Meyer

Research Collection Lee Kong Chian School Of Business

Alliances for new product development have been studied extensively in the operations management literature. Alliances between an innovator and a partner create value by utilizing their complementary capabilities. In this paper, we seek to understand what drives the alliance structure: the choice between collaborative alliances where the parties exert joint efforts and sequential alliances where, for the most part, the partner takes over going forward. Our analysis of a data set of over 2,000 biopharmaceutical alliances reveals our main finding: a key role of operational choices is to address contract theoretic concerns faced by an alliance.We also find that aligning …


Comparative Analysis Of Big Data Analytics Software In Assessing Sample Data, Soly Mathew Biju, Alex Mathew 2017 UOWD

Comparative Analysis Of Big Data Analytics Software In Assessing Sample Data, Soly Mathew Biju, Alex Mathew

Journal of International Technology and Information Management

Over the last few years, big data has emerged as an important topic of discussion in most firms owing to its ability of creation, storage and processing of content at a reasonable price. Big data consists of advanced tools and techniques to process large volumes of data in organisations. Investment in big data analytics has almost become a necessity in large-sized firms, particularly multinational companies, for its unique benefits, particularly in prediction and identification of various trends. Some of the most popular big data analytics software used today are MapReduce, Hive, Tableau and Hive, while the framework Hadoop enables easy …


The Association Of Hospital Governance With Innovation In Taiwan, Chen-Wei YANG, Yu-Hua YAN, Shih-Chieh FANG, Noorein S. INAMDAR, Hsiencheng LIN 2017 Fooyin University

The Association Of Hospital Governance With Innovation In Taiwan, Chen-Wei Yang, Yu-Hua Yan, Shih-Chieh Fang, Noorein S. Inamdar, Hsiencheng Lin

Research Collection Lee Kong Chian School Of Business

Hospitals in Taiwan are facing major changes and innovation is increasingly becoming a critical factor for remaining competitive. One determinant that can have a significant impact on innovation is hospital governance. However, there is limited prior research on the relationship between hospital governance and innovation. The purpose of this study is to propose a conceptual framework to hypothesize the relationship between governance mechanisms and innovation and to empirically test the hypotheses in hospital organizations. We examine the relationship between governance mechanisms and innovation using data on 102 hospitals in Taiwan from the Taiwan Joint Commission on Hospital Accreditation and Quality …


Online Advertising, Retail Platform Openness, And Long Tail Sellers, Jianqing CHEN, Zhiling GUO 2017 University of Texas at Dallas

Online Advertising, Retail Platform Openness, And Long Tail Sellers, Jianqing Chen, Zhiling Guo

Research Collection School Of Computing and Information Systems

It becomes increasingly popular that some large online retailers such as Amazon open their platforms to allow third-party retail competitors to sell on their own platforms. We develop an analytical model to examine this retailer market place model and its business impact. We assume that a leading retailer has both valuation advantage that may come from its reputation and information advantage that may come from its brand awarenewss. We find that the availability of relatively low-cost advertising through social media or search engine can effectively reduce the leading retailer's information advantage, and thus be an important driving force for its …


Digitize Your To-Do List, Rachel S. Evans 2017 University of Georgia School of Law Library

Digitize Your To-Do List, Rachel S. Evans

Presentations

This lightning talk will revolve around the Kanban method as a successful project management method. KanbanFlow.com will be introduced as a user-friendly tool for implementing Kanban in the workplace to improve performance outcomes and deal with shifting and measuring priorities. A comparison will be made of digital versus paper to-do lists for librarians and library staff. Features of this free web-based application will be covered including: collaboration between team members, Pomodoro time-tracking, dates and deadlines, recurring tasks, sub-tasks, and digital board customization.


Crowd-Sourcing The Smart City: Using Big Geosocial Media Metrics In Urban Governance, Matthew Zook 2017 University of Kentucky

Crowd-Sourcing The Smart City: Using Big Geosocial Media Metrics In Urban Governance, Matthew Zook

Geography Faculty Publications

Using Big Data to better understand urban questions is an exciting field with challenging methodological and theoretical problems. It is also, however, potentially troubling when Big Data (particularly derived from social media) is applied uncritically to urban governance via the ideas and practices of “smart cities”. This essay reviews both the historical depth of central ideas within smart city governance —particular the idea that enough data/information/knowledge can solve society problems—but also the ways that the most recent version differs. Namely, that the motivations and ideological underpinning behind the goal of urban betterment is largely driven by technology advocates and neoliberalism …


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