Strategic Management Policy Commons^™

Strategy Research On Competition And Co-Operation Of Shanghai Port And Ningbo Port, Zhouqi Yu

World Maritime University Dissertations

No abstract provided.

Risks And Opportunities For The Construction Industry, Knowledge@Smu

Knowledge@SMU

Foreign labour cut-backs and exposure to global competition can only mean one thing for building and construction companies in Singapore: Get productive or get out. But what can companies do to stay on top of the game, or perhaps even just afloat? A panel at the SMU-BCA Advanced Management Programme for Leaders of the Building and Construction Industry offered some thoughts on the risks and challenges ahead.

To Succeed In Life And Business, Adapt And Fail Productively, Knowledge@Smu

Knowledge@SMU

There is no success without risk-taking, and most people will accept that risk-taking requires a tolerance for failure. Yet, how realistic is it to expect success in a world so bent on punishing failure? Why should people expect high returns in politics, economics and society when they continue to reward risk-averse politicians and leaders? Tim Harford, author of popular non-fiction books like Adapt and The Undercover Economist, explored this dichotomy at an SMU talk.

Using Lean To Teach The Technical Services Value Stream: An Online Continuing Education Course, Tamera Hanken

Library Faculty Presentations

Lean Principles:

• Identify steps in the process that add customer defined value

• Identify waste in transportation, wait, overproduction, defect, inventory, motion, or extra processing

• Eliminate the steps in the process that don’t add value or are unnecessary

• Make sure the steps flow in an efficient sequence

• Establish pull, i.e., make sure the steps in the sequence don’t create bottlenecks

• Continue to improve the process

A Transformational Change Program In It - The Case Of A Global Consumer Products Company, Barbara M. Tarasovich, Bridget Lyons

WCBT Faculty Publications

This paper presents a framework for development of a transformational change management program (Flamholtz and Randle, 2008) in an information technology (IT) organization of a global Fortune 200 consumer products company. The goal of the transformation was to build leading edge global IT service offerings, to internal and ultimately external customers. the program played a pivotal role in the company's "Path to Growth" Strategy. This strategy included very specific targets for sales, margins and earnings growth over a five year period. The case illustrates how a well conceived change program, integrated with an organization's overall strategic plan, is a competitive …

Financial Capital And Startup Survival, Jeongsik Lee, Wei Zhang

Research Collection Lee Kong Chian School Of Business

Are entrepreneurs liquidity-constrained? We attempt to answer this question by investigating the impact of financial capital on startup survival. The analysis of about 5,000 startups from the Kauffman Firm Survey data shows that, controlling for human capital, having some type of financial capital increases survival chances, supporting the existence of liquidity constraints. Interestingly, however, the effects are not uniform across types of capital: securing loans is associated with higher survival likelihood but receiving equity investments shortens startup longevity. Accounting for the endogeneity in financing using the Inverse Probability Treatment Weighted (IPTW) estimation reveals that the negative effect of equity capital …

Evaluating And Implementing Web Scale Discovery Services: Part Two, Jason Vaughan, Tamera Hanken

Library Faculty Presentations

Part Four: Quick Tour of the Current Marketplace:

• "The Big 5"
• Similarities and differences

Part Five: It's Not All Sliced Bread:

• Shortcomings of web scale discovery

Part Six: Implementation (pre launch steps):

• Selecting and preparing implementation staff
• Preparing and communicating process/decisions with all staff
• Working with the vendor (roles, expectations, timeline)
• Workflow changes and implications (technical services)

Part Seven: Specific implementation tasks, issues, and considerations:

• Record loading and mapping (catalog content)
• Harvesting and mapping digital/local content
• Working with central index data (internal & external content)
• Web integration and customization
• Assessment and continuous improvement

Interorganizational Knowledge Transfer Through Corporate Venture Investment, Taewan Kim

College of Business: Dissertations, Theses, and Student Research

A single research question motivated this dissertation: How does corporate venture capital investment by a parent firm affect knowledge transfer from the start-up? In answering this question I employed two theoretical foundations. First, drawing on the concept of distant search, I argue that search for external knowledge through CVC investment provides a parent firm with an opportunity to source external knowledge from the start-up. Second, building upon literature on knowledge transfer, I suggest that types of CVC structure facilitate external knowledge transferred from the start-up to a parent firm. Finally, I posit that knowledge attribute of the parent firm improves …

Evaluating And Implementing Web Scale Discovery Services: Part One, Jason Vaughan, Tamera Hanken

Library Faculty Presentations

Preface: Before Web Scale Discovery

• A very brief overview

Part 1: What is Web Scale Discovery

• Content
• Technology

Part 2: Why is Web Scale Discovery important?

• What’s the need?
• How is it different from earlier attempts at broad discovery?

Part 3: A Framework for Evaluating Web Scale Discovery Services

• What we did at UNLV
• Other options

Strategic Planning For A Multi-Organization Nonprofit Entity: A Case Study Of The Connecticut Boys & Girls Clubs’ 2007-2008 Strategic Planning Process, Jill Terrell-Ouazzani

Capstone Collection

The purpose of this case study analysis is to explore the development of Connecticut Boys & Girls Clubs’ Three Year Strategic Plan in order to discover the strengths as well as the areas to improve for future statewide strategic planning initiatives. Through a series of interviews, an online survey and thorough document reviews, I examined the process CT Boys & Girls Clubs used in 2007-2008 to develop a statewide, multi-organization strategic plan. To provide context, I also conducted a thorough literature review focused on strategy, strategic planning and collaboration management. The findings and analysis reveal that the Strategic Planning Taskforce …

"Now My Eyes Have Seen You": A Comparative Study Of Secret Sunshine And The Book Of Job, Teng-Kuan Ng

Research Collection College of Integrative Studies

This essay engages in a comparative study of Lee Chang-Dong's Secret Sunshine (2007) in light of the biblical book of Job, focusing on issues of grief, recovery, and theodicy. Drawing from perspectives in philosophical, mystical, and pastoral theology, three allegorical interpretations of the film's title are suggested. The eponymous “secret sunshine” adumbrates, first, the female protagonist Shin-Ae's hidden journey toward her true self, a self in which the theological virtues of faith and love are mystically internalized. Second, it intimates the quiet, unobtrusive presence of an emphatic Immanuel in the figure of Jong-Chan, the film's male protagonist. Finally, through a …

Meta-Analysis Of The Impact Of Positive Psychological Capital On Employee Attitudes, Behaviors, And Performance, James B. Avey, Rebecca J. Reichard, Fred Luthans, Ketan H. Mhatre

Department of Management: Faculty Publications

The positive core construct of psychological capital (or simply PsyCap), consisting of the psychological resources of hope, efficacy, resilience, and optimism, has recently been demonstrated to be open to human resource development (HRD) and performance management. The research stream on PsyCap has now grown to the point that a quantitative summary analysis of its impact on employee attitudes, behaviors, and especially performance is needed. The present meta-analysis included 51 independent samples (representing a total of N = 12,567 employees) that met the inclusion criteria. The results indicated the expected significant positive relationships between PsyCap and desirable employee attitudes (job satisfaction, …

Psychological Capital And Employee Performance: A Latent Growth Modeling Approach, Suzanne J. Peterson, Fred Luthans, Bruce J. Avolio, Fred Walumbwa, Zhen Zhang

Department of Management: Faculty Publications

The positive core construct of psychological capital (consisting of efficacy, hope, optimism, and resilience) has been conceptually and empirically demonstrated to be related to employee performance. However, much of this work has relied on cross-sectional designs to examine these relationships. This study utilizes longitudinal data from a large financial service organization (N = 179 financial advisory-type employees) to examine withinindividual change in psychological capital over time and if this change relates to their change in performance. Latent growth modeling analyses revealed statistically significant within-individual change in psychological capital over time, and that this change in psychological capital was related to …

Hospitality Loyalty Program Effectiveness Evaluation Rubric, Nazia Charania

UNLV Theses, Dissertations, Professional Papers, and Capstones

This paper examines the various loyalty program strategies and design elements utilized within the hospitality industry and evaluates the implications of the various strategies on establishing and fostering loyalty among consumers within a hyper competitive industry. In order to maintain competitive parity, many programs have constantly lowered reward thresholds and increased program offerings, making such programs very costly and with little direct evaluation in their ability to stimulate true loyalty. In a society bombarded by loyalty programs in almost all industries, consumers are becoming very savvy in comparing their personal rewards to the effort and inconveniences incurred by enrolling. The …

Preventing Workplace Injuries Commonly Sustained By Hotel Guestroom Attendants, Jennifer Daros

UNLV Theses, Dissertations, Professional Papers, and Capstones

Introduction:

Hotels are generally organized into various departments. These provide specialized services to guests. Almost every hotel in the world has (in one form or another) a housekeeping department. Guestroom attendants (GRAs) are a primary component of any housekeeping department. GRAs (also known as maids, housekeepers, or room/suite service attendants) are employed by hotels to clean guestrooms, change bed linens, restock supplies, and provide turn down services when requested (see Appendix A). Those employed as GRAs frequently suffer injuries at work that can be costly to employers. This paper reviews some of the more common causes of GRA workplace injuries …

Hotel Front Office Training: Turning Expense Into Investment, Thomas Sanders

UNLV Theses, Dissertations, Professional Papers, and Capstones

The process of employee training is typically looked upon as an expense, but perhaps a more insightful view would be to consider employee training an investment. This becomes possible when employees are taught to execute service-marketing principles during customer interactions. Well-executed interactions then lead to satisfied guests, repeat purchases, and company profitability. The purpose of this paper is to develop a customer focused training guideline integrating service-marketing concepts into the front office employee training process. A literature review was conducted to identify service marketing concepts and best training practices that can be applied to the hotel employee workplace. This information …

The Modern Brand: A Guide To The Intigration Of Csr Practices Into Hotel Branding, Matthew Warren

UNLV Theses, Dissertations, Professional Papers, and Capstones

Introduction:

There are certain components of the hospitality industry that make it unique in comparison to other industries. One of those components is the perishability that is associated with the hotel product. When it comes to hotel rooms, if a room is left empty then there is instantly lost profit for that property with no way of recovering it. In order to make maximum profit all rooms must be filled each night, this makes the task of attracting customers of the upmost importance within the industry. One of the primary ways in which hospitality companies have strived to attract customers …

Cio Reporting Structure, Strategic Positioning, And Firm Performance, Rajiv D Banker, Nan Hu, Paul A Pavlou, Jerry Luftman

Research Collection School Of Computing and Information Systems

Almost 30 years after the introduction of the CIO position, the ideal CIO reporting structure (whether the CIO should report to the CEO or the CFO) is yet to be identified. There is an intuitive assumption among some proponents of IT that the CIO should always report to the CEO to promote the importance of IT and the CIO's clout in the firm, while some adversaries of IT call for a CIO—CFO reporting structure to keep a tab on IT spending. However, we challenge these two ad hoc prescriptions by arguing that neither CIO reporting structure is necessarily optimal, and …

For Faster And Better Decisions, A Biased And Less-Informed Mind, Knowledge@Smu

Knowledge@SMU

Can a biased mind, with fewer inputs, make faster and better decisions? Apparently, this premise, flying in the face of conventional logical thinking, is possible, and there were real life examples indicating so. At a recently held Behavioural Sciences Forum at Singapore Management University, Gerd Gigerenzer of Berlin’s Max Planck Institute, explained how heuristics, which directs focus to areas that matter and blocks off non-essential noise, factors in the decision-making process.

Running A Family Business: Building On What Runs In The Family, Knowledge@Smu

Knowledge@SMU

Creating and preserving a family legacy is not just about giving future generations a free pass to inherit family fortunes. As each family is unique, they face different issues and challenges. Furthermore, true family legacy goes beyond money. It is also about reputation, beliefs, values and attitudes. In their book, 'Family Legacy and Leadership: Preserving True Family Wealth in Challenging Times', authors Mark Haynes Daniell and Sara Hamilton explain how families can build enduring legacies based on "true wealth".