Leeden's Transformation: Giving Prominence To A Lesser Known Industry,
2010
Singapore Management University
Leeden's Transformation: Giving Prominence To A Lesser Known Industry, Knowledge@Smu
Knowledge@SMU
When Steven Tham took the helm at Leeden Limited, a local welding, gas and safety company, he had the unenviable task of making some decisions that would ultimately close some operations and displace employees. However, within a decade, not only did he turn the company around, he grew its revenue by a whopping ten times. All of it would not be possible without a systematic expansion strategy, and a keen eye on the market, he told an audience at SMU's Wee Kim Wee Centre.
Relationship Among Service Quality, Food Quality, Perceived Value, Customer Satisfaction And Behavioural Intentions In The Malaysian Fast Food Industry.,
2010
Universiti Malaya
Relationship Among Service Quality, Food Quality, Perceived Value, Customer Satisfaction And Behavioural Intentions In The Malaysian Fast Food Industry., Seaw Thiam Chin
Student Works (2010-2019)
Fast food industry generates multi-billion dollars every year worldwide and is still growing, especially in Asia. Malaysian consumers were first exposed to fast food when A&W opened its outlet in Malaysia in 1961. Since then, the fast food industry has experienced dramatic growth in Malaysia. Today, fast food consumption is becoming a part of the Malaysian’s lifestyle. A number of studies have been undertaken to address the service quality and customer satisfaction in fast food restaurants. This can be problematic because some other potential determinants of customer satisfaction such as food quality and perceived value are disregarded. Moreover, most studies …
Diversity Strengthening Companies In The Economic Downturn,
2010
University of Nevada, Las Vegas
Diversity Strengthening Companies In The Economic Downturn, Shandrea Daniel
UNLV Theses, Dissertations, Professional Papers, and Capstones
The purpose of this paper is to provide examples of companies using diversified strategies to advance in a competitive market and withstand the economic downturn. This paper will explain the benefits of the strategies and how one can implement them in their own business. The variety of strategies and examples will be presented in a literature review and a case study about the Los Angeles Clipper franchise. The goal is to present diversified strategies as an alternate response to the decline, so companies will gain ideas about how to develop cost saving initiatives that will increase long term revenue. Furthermore …
Coaching Leaders: Co-Creating Purpose Based Innovation,
2010
University of Nebraska-Lincoln
Coaching Leaders: Co-Creating Purpose Based Innovation, Connie I. Reimers-Hild
Kimmel Education and Research Center: Presentations and White Papers
The purpose of the presentation was to demonstrate the importance and effectiveness of coaching leaders in today's global economy. Leadership coaching has the potential to co-create innovation in organizations of all sizes. Three case studies were shared. In each example, Dr. Connie presented the effectiveness of her coaching program. Each case study demonstrated the power of leadership and innovation on the economy, society and individual.
Managing Social Media: An Exercise In Managing Organisations,
2010
Singapore Management University
Managing Social Media: An Exercise In Managing Organisations, Knowledge@Smu
Knowledge@SMU
Managing corporate reputation used to be an exercise in managing information flow and building relationships with the media power brokers. But in the world of social media, where just about anybody has the power and ability to produce and publish instantaneously, the very idea of controlling information and public sentiment may seem more like an exercise in futility. Unlike traditional media, there are no professional codes of conduct ruling over online comments, tweets or blog posts. Anything goes! The task is made even trickier with the need to manage senior business leaders who, brought up in a different era, may …
Developing A Culturally Responsive Classroom Collaborative Of Faculty, Students, And Institution,
2010
Johnson & Wales University - Providence
Developing A Culturally Responsive Classroom Collaborative Of Faculty, Students, And Institution, Paul J. Colbert
MBA Faculty Conference Papers & Journal Articles
Culture is integral to the learning process. It is the organization and way of life within the community of students and teachers and directs the way they communicate, interact, and approach teaching and learning. Although founded in particular values and principles, the academy, like most organizations, is impacted day-to-day by its culture. Yet, the traditional higher education institution has not been designed to operate within a racially or ethnically diverse student population. The social, political, economic, and cultural forces that support the institution influence the teaching and learning environments. To better address cultural diversity in the classroom, faculty must first …
Global Diffusion Of The Internet Xvi: The Role Of Economic Development And Firm Internationalization In Internet Business Practices,
2010
University of Richmond
Global Diffusion Of The Internet Xvi: The Role Of Economic Development And Firm Internationalization In Internet Business Practices, Jonathan W. Whitaker, Nigel Melville, Robert Plice, Jason Dedrick
Management Faculty Publications
Firms from emerging economies are rapidly becoming formidable competitors to established industry leaders from developed economies. Aside from anecdotal reports, there is little scholarly evidence concerning the operational details of how emerging economy firms are becoming competitive with developed economy firms. This article addresses the gap by building on the International Business, Strategy and Information Systems literature, and through an empirical analysis of original survey data for 468 firms across ten countries. We develop three primary empirical findings. First, despite the differences between emerging economy firms and developed economy firms, we find that emerging economy/high internationalization firms use marketing- and …
The Impact Of Firm Strategy And Foreign Ownership On Executive Bonus Compensation In Japanese Firms,
2010
Singapore Management University
The Impact Of Firm Strategy And Foreign Ownership On Executive Bonus Compensation In Japanese Firms, Toru Yoshikawa, Abdul A. Rasheed, Esther B. Del Brio
Research Collection Lee Kong Chian School Of Business
Building on information-processing perspectives and the Japanese contextual factors, this study investigates the relationships between firm strategy and executive bonus pay as well as the moderating role of foreign ownership on the strategy–compensation relationship in Japanese firms. We focus on R&D investment and product diversification as strategy variables and investigate their direct effects on executive bonus pay. Further, we examine the moderating effects of foreign ownership on the strategy–pay sensitivity. The results, based on a sample of the 148 largest industrial firms in Japan for the 1990–1997 period, show that both R&D investment and product diversification are positively related to …
International Business Travel In The Global Economy, J.V. Beaverstock, B. Derudder, J. Faulconbridge, F. Witlox (Eds.),
2010
Singapore Management University
International Business Travel In The Global Economy, J.V. Beaverstock, B. Derudder, J. Faulconbridge, F. Witlox (Eds.), Terence Ping Ching Fan
Research Collection Lee Kong Chian School Of Business
Business travel accounts for a disproportionately large share of revenue and profit to transport service providers, and is therefore an important topic. However, few studies on international travels focus squarely on business travellers because these individuals are inherently difficult to identify: they do not always travel in business cabins (p. 79) and it is increasingly difficult to quantify the duration and function of business trips as travellers build in extra time to allow for flight delays or for other leisure activities (p. 69). Scholars of transport studies, especially air transport specialists, geographers, sociologists, and to a lesser extent, marketers of …
The Growing Giant: How Samsung Electronics Got Its Appetite,
2010
Singapore Management University
The Growing Giant: How Samsung Electronics Got Its Appetite, Knowledge@Smu
Knowledge@SMU
Samsung Electronics, one of the biggest brands in consumer electronics today, was once seen as a low-quality producer of knock-offs. Yet, under the controversial leadership of its founding Lee family and plenty of nudging from a helpful South Korean government, the company has defied conventional growth patterns of large companies, made itself a critical player in the semiconductor industry, overshadowed fellow Korean companies, provided cause for anxiety amongst overseas competitors, and won over the hearts and wallets of finicky consumers all over the world.
Core Values In Hospitals: A Comparative Study,
2010
DePaul University
Core Values In Hospitals: A Comparative Study, James Belohlav
College of Business Faculty and Staff Works
No abstract provided.
Dialogue And Roles In A Strategy Workshop: Discovering Patterns Through Discourse Analysis,
2010
Technological University Dublin
Dialogue And Roles In A Strategy Workshop: Discovering Patterns Through Discourse Analysis, Martin Duffy
Masters
Strategy workshops are frequently used by Executive management teams to discuss and formulate strategy but are under-researched and under-reported in the academic literature. This study uses Discourse Analysis to discover participant roles and dialogic patterns in an Executive management team’s strategy workshop, together with their effect on the workshop’s operation and outcome. The study shows how the workshop participants adopt different roles through their language and content. It then identifies a dialogic pattern in the workshop discourse, with the emphasis on achieving shared understanding rather than winning the debate. The workshop facilitator’s role is shown to bring discussion as a …
Renewing Health Services Management Research: Redrawing The Citizen-Client In Irish Health Care Policy,
2010
Technological University Dublin
Renewing Health Services Management Research: Redrawing The Citizen-Client In Irish Health Care Policy, Vivienne Byers
Conference Papers
Ireland has a history of health policy which is not explicit as to its aims and objectives. In light of this fact, this paper examines the position and direction of the Irish Health Services, five years on from the advent of the setting up of the Health Services Executive (HSE) and the restructuring of the health services. The Irish health system policy is guided by the Health Strategy of 2001; in that there should be equitable distribution of health services focused on the need of the citizen-client, and also by the Primary Care Strategy (2001:7); in that there should be …
A Reconceptualisation Of Ambidexterity: How Subsidiaries Can Use Their Capabilities And Knowledge To Build Subsidiary Bargaining Power,
2010
Technological University Dublin
A Reconceptualisation Of Ambidexterity: How Subsidiaries Can Use Their Capabilities And Knowledge To Build Subsidiary Bargaining Power, Marty Reilly, Pamela Sharkey Scott
Conference Papers
The literature on subsidiaries to date has focused largely on analysing autonomy, knowledge flows and firm specific advantages (Argote and Ingram 2000; Harzing and Noorderhaven 2006; Meyer, Wright and Pruthi 2009). An emerging stream of literature recognises the potential complexity of intra-organisational power within the MNC as warranting further investigation (Andersson, Forsgren and Holm, 2007; Bouquet and Birkinshaw, 2008; Mudambi and Navarra, 2004). It is held that as subsidiaries develop dynamic tacit capabilities which can be leveraged, their scope to exert influence and exercise subsidiary bargaining power increases concurrently. This raises some important questions for subsidiary managers, firstly can subsidiaries …
Influence Of Financial And Policy Environments On The Business Strategy Of Biotechnology Companies In India,
2010
University of Southern Mississippi
Influence Of Financial And Policy Environments On The Business Strategy Of Biotechnology Companies In India, Sumesh Mohan Arora
Dissertations
The biotechnology industry thrives on innovation and new knowledge creation, but is also capital intensive with a complex regulatory environment (Hine and Kapeleris 2007). It is seen as a sunrise industry by the Indian government (Natesh and Bhan 2009). Current literature on the business strategy of Indian biotechnology companies and the influence from external factors is very limited. The objective of this research was to qualitatively test the applicability of the Miles and Snow (1978) theory of organizational behavior which describes four strategy choices: prospector, analyzer, defender and reactor, in the context of the Indian biotechnology sector. Research on Western …
Middle Managers' Searching For Knowledge: The Repository-Interpersonal Dilemma,
2010
Technological University Dublin
Middle Managers' Searching For Knowledge: The Repository-Interpersonal Dilemma, Esther Tippmann, Pamela Sharkey Scott, Vincent Mangematin
Conference Papers
Drawing on the organizational memory and strategy for managing knowledge literatures to develop a theoretical framework, we empirically examined the organizational memory contexts – interpersonal and repository logic - that set the broader conditions for middle managers’ knowledge searching. Contrary to most studies which examine knowledge storage processes, with the help of multiple case studies, we examined middle managers’ actual activities. Our findings reveal that in the interpersonal logic middle managers more actively engage in knowledge circulation and knowledge co-creation processes. In the repository logic instead, middle managers’ potential seemed to become confined because of cognitive inertia, leading to a …
International Clustering And Foreign Subsidiary Performance,
2010
Sacred Heart University
International Clustering And Foreign Subsidiary Performance, Jing'an Tang
WCBT Faculty Publications
The article discusses the development and testing of a network-based model of international clustering and foreign subsidiary performance in an attempt to determine how multinational companies (MNC) enter a foreign country to build their own foreign cluster. It focuses on the foreign peer network (FPN) to incorporate both the social and economic interactions within a cluster. An FPN is described as a set of social and economic relations among a group of foreign subsidiaries that are from the same home country and run same or similar businesses within a common geographic area in the host country. The initial condition of …
China's Innovation Landscape,
2010
Singapore Management University
China's Innovation Landscape, Kenneth G. Huang
Research Collection Lee Kong Chian School Of Business
The People's Republic of China has experienced three decades of sustained, strong annual economic growth as it transitions from a centrally planned economy to a free market. Currently the world's second largest economy, China recognizes scientific and technological innovation as an increasingly important strategy to fuel the next phase of its productivity growth. However, the drivers and trajectories of China's scientific and technological growth remain under-investigated. To understand elements of China's innovative activities, particularly in science and technology, an analysis of comprehensive patent data provided by the State Intellectual Property Office (SIPO) of China is presented here.
Rethinking Growth: Differential Impact Of Large Absolute Vs Relative Expansion In De Novo Ventures,
2010
Singapore Management University
Rethinking Growth: Differential Impact Of Large Absolute Vs Relative Expansion In De Novo Ventures, Terence Ping Ching Fan
Research Collection Lee Kong Chian School Of Business
By considering how in many industries an augmentation in production capacity is necessary to bring about significant growth in sales or eventual profit, this study adds an important footnote to prevailing theories of firm survival and competitiveness in strategic management. First, it distinguishes between attempts for new ventures to grow their production from the outcome of their expansions. Second, this study delineates the role of large absolute versus relative growths in production and their differential implications on young, de novo ventures: the former being conducive to firm survival while the latter being detrimental to it. This prediction is supported empirically …
The Real Knowledge Transfer,
2010
Singapore Management University
The Real Knowledge Transfer, Stefano Harney
Research Collection Lee Kong Chian School Of Business
In Britain, knowledge transfer (KT) is taking a new turn. As a university policy, KT emphasized intellectual property rights. The dream of the managers of the university was to patent knowledge produced in university departments, laboratories, and lecture halls. This new proprietary knowledge would then either earn rent from the private sector, and in some cases the public sector, or lead to the founding of new private firms, owned in part by the university, the so-called spin-off.
