Strategic Management Policy Commons^™

Singapore: Building A Future Without Cheap Oil, Knowledge@Smu

Knowledge@SMU

Singapore’s past success at building a world-class economy launched on the back of a hugely successful oil refining and trading system could count for little as it confronts the threats of the increasing scarcity and cost of energy supply. In a book commissioned by the International Trading Institute@SMU, 'Singapore, The Energy Economy: From The First Refinery To The End Of Cheap Oil, 1960 to 2010', author Ng Weng Hoong argues that Singapore’s single-minded focus on growing the economy while assuming that the supply of energy and natural resources will always be cheap and plentiful leaves the city-state increasingly vulnerable and …

No Fear: Leadership, "Digital Cowboys" And The "Playstation Generation", Knowledge@Smu

Knowledge@SMU

In the book, 'No Fear: Business Leadership in the Age of Digital Cowboys', author and Finnish entrepreneur Pekka Viljakainen gives his take on the skills required of future leaders, who have to manage the hordes of young adults who grew up with mobile phones, game consoles and the internet. Viljakainen argues, through personal and gathered anecdotes, that the best way to manage the "digital cowboys" of the "PlayStation generation" is to inspire and empower. To do that, a leader needs to be fearless, and to be "where the battle rages".

Job Satisfaction Management System: Approach On Information Technology Professionals, Ify Diala

Walden Faculty and Staff Publications

This paper proposed a job satisfaction management model titled Job Satisfaction Management System (JSMS). The four major components of the JSMS outlined are: IT professionals, Factors involved in job satisfaction, Management commitment and Expected Outcome.

Arrow-Fisher-Hanemann-Henry And Dixit-Pindyck Option Values Under Strategic Interactions, Tomoki Fujii, Ryuichiro Ishikawa

Research Collection School Of Economics

We extend the Arrow-Fisher-Hanemann-Henry (AFHH) and Dixit-Pindyck (DP) option values to game situations. By reinterpreting the AFHH option value as a change in the surplus from conservation because of the prospect of future information, we deal with the conceptual difficulty associated with the AFHH option value in the presence of strategic interactions. We then introduce the DP option value into a game situation. We show that the equivalence between the expected value of information and the DP option value in the standard model does not hold under strategic interactions.

Ingredients For Creating And Sustaining Growth For The Long Term, Knowledge@Smu

Knowledge@SMU

It is easy to grow. Just buy a rival. However, this is a strategy fraught with risks and not all organisations are in the rightly suited to grow this way. Philip Zerrillo, a professor of marketing at the Lee Kong Chian School of Business, explains the thought process and ways by which organisations can try to grow and do so for the longer term.

Integrated Risk Management: A Conceptual Framework With Research Overview And Applications In Practice, Panos Kouvelis, Lingxiu Dong, Onur Boyabatli, Rong Li

Research Collection Lee Kong Chian School Of Business

This chapter presents an action‐based supply chain risk management framework that has emerged from industry practice and academic research. For practitioners, this conceptual framework can serve as a guideline to devise risk management strategies that suit their specific supply chain environments. For academicians, one can map the research in the growing field of integrated risk management research within the context of this framework, and identify potentially fruitful directions for future research. The framework of supply chain risk management proposes a two‐stage action plan: a planning stage and an execution stage. Risk mitigation strategy has been the main focus of the …

Strategic Responses To Standardization: Embrace, Extend Or Extinguish?, C. Jason Woodard, Joel West

Research Collection School Of Computing and Information Systems

Prior research on technology standardization has focused on two common patterns: processes in which product developers and other stakeholders cooperate to achieve a consensus outcome, and “standards wars” in which competing technologies vie for dominance in the market. This study examines Microsoft's responses to 12 software technologies in the period between 1990 and 2005. Despite the company's reputed tendency to pursue a strategy dubbed “embrace, extend, and extinguish,” a content analysis of news articles from the same period reveals surprising diversity in Microsoft's responses at the product level.

We classify these responses using a typology that treats “embrace” and “extend” …

Chinese Culture And Casino Customer Service, Qing Han

UNLV Theses, Dissertations, Professional Papers, and Capstones

With the tightened competitive conditions in the gaming industry, it is essential for casino management to focus on customer service. Chinese customers are very important for the Las Vegas gaming market. Even though the games offered by the casinos are the core value that Chinese customers seek when visiting a casino, a warm, comfortable and intimate service will enhance their gaming experience as well. Understanding important Chinese culture factors such as superstitions, gaming characteristics and communication styles can help casino employees enhance the quality of the service they are able to offer to Chinese customers, thereby increasing satisfaction and retention.

Lean And Six Sigma In Hospitality Organizations: Benefits, Challenges, And Implementation, Justin M. Lancaster

UNLV Theses, Dissertations, Professional Papers, and Capstones

Purpose:

The purpose of this paper to provide a plan and framework to successfully implement Lean and Six Sigma into a hospitality organization.

Preparation Of A New Business: Shanghai Studio, Wai Hung Wu

UNLV Theses, Dissertations, Professional Papers, and Capstones

Purpose Statement

The purpose of this professional paper is to develop a business plan for a hair salon studio concept that emphasizes customer focus and social responsibility.

For A Competitive Edge In Services, Invest In The Right People And Processes, Knowledge@Smu

Knowledge@SMU

Great products alone will not give rise to transformative customer experiences. Businesses that have carved out a competitive edge in services also know that it requires far more than frontline skills and knowledge to succeed with customers in the longer term. But how and where should organisations be placing their focus to entrench customer service for strategic advantage? - a question that academics and industry practitioners attempted to answer at the Institute of Service Excellence at SMU Global Conference on Service Excellence 2011.

Resource-Based Theory And Corporate Diversification: Accomplishments And Opportunities, William P. Wan, Robert E. Hoskisson, Jeremy C. Short, Daphne W. Yiu

Research Collection Lee Kong Chian School Of Business

Corporate diversification, a major strategic management research topic, has been influenced significantly by resource-based theory. In this review, the authors make two main contributions to this literature. First, they discuss the historical development of corporate diversification research employing the resource-based theory perspective and related concepts, highlighting important insights to date. They then review this literature and discuss its main contributions. Second, the authors identify open issues and suggest opportunities for future contributions and describe ways that research on corporate diversification using the resource-based theory perspective could be further enriched by integration with theoretical insights culled from the organizational economics, new …

The Relationship Between Corporate Social Responsibility Orientation, Marketing Capabilities And Organisational Performance., Wan Kalthom Yahya

Student Works (2010-2019)

The main objective of this study is to investigate why organisations need to integrate environmental and societal problems into their core business operations, strategies and their contribution towards organisational performance. To achieve this, firstly, this study will examine the elements of antecedents for corporate social responsibility orientation as these elements are considered crucial to organisational corporate social responsibility practices. Corporate social responsibility orientation is important as a basic value, goal and strategy for organisation so as to compete in the marketplace. In addition, it is how organisations handle their social responsibility and performance simultaneously. Secondly, by using the constructs, this …

Entry Into New Niches: The Effects Of Firm Age And The Expansion Of Technological Capabilities On Innovative Output And Impact, Reddi Kotha, Yangfeng Zheng, Gerard George

Research Collection Lee Kong Chian School Of Business

We provide evidence that young firms systematically differ from older firms in their innovative output when they enter ‘new to the firm’ technological niches. We analyze data from 128 biotechnology firms since their inception and track these firms over time. Our analyses reveal that the organizational age at which the firm branches into new technological niches significantly influences its innovative activity. We refine the focus of the extant literature by separately examining the effects of branching on the quantity of innovative output and the impact that this output has on the technology domain. Subsequent to branching into new niches, we …

Strategy Analysis Of Shanghai Changfu Shipping Co., Ltd, Jun Wang

World Maritime University Dissertations

No abstract provided.

Research On Empty Container Allocation Problem Of Small-Scale Liner Shipping Company In China, Jiaojiao Zheng

World Maritime University Dissertations

No abstract provided.

Study On Strategy For Developing Shanghai Cruise Home Port, Xiaoyu Chen

World Maritime University Dissertations

No abstract provided.

Research On Competitiveness Analysis Of Chinese Shipping Companies : With The Cpm Company As An Example, Qing Wang

World Maritime University Dissertations

No abstract provided.

Analysis On Jingtang Container Terminal Port Competition Strategy, Xiaojiao Du

World Maritime University Dissertations

No abstract provided.

The Study On The Optimization For Coscon Fleet Deployment In The Asia-Europe Lane, Zhihao Lin

World Maritime University Dissertations

No abstract provided.