Organizational Behavior and Theory Commons^™

Voices Unheard, Stories Untold: An In-Depth Phenomenological Exploration Of Workplace Bullying Among Indian Primary School Teachers, Mridul M, Aditi Sharma

The Qualitative Report

Workplace bullying adds significantly to toxicity in workplaces. The present phenomenological study aims to unravel the experiences of primary school teachers who have faced bullying at work. Such studies in India are still sparse, and in-depth qualitative examination of the target’s experiences provides deeper insight into their view regarding anomalous behaviours and bullies. Semi-structured interviews of seven teachers were conducted and analyzed using Interpretative Phenomenological Analysis. The analysis resulted in three themes: “Workplace dynamics,” “I can tell what their problem is,” and “Coping with the problem.” The identified acts were linked to the extant model (Duluth model) describing the …

Pay Suppression In Social Impact Contexts: How Framing Work Around The Greater Good Inhibits Job Candidate Compensation Demands, Insiya Hussain, Marko Pitesa, Stefan Thau, Michael Schaerer

Research Collection Lee Kong Chian School Of Business

Past research suggests that when organizations communicate the benefits of their work for human welfare—that is, use a social impact framing for work—job candidates are willing to accept lower wages because they expect the work to be personally meaningful. We argue that this explanation overlooks a less socially desirable mechanism by which social impact framing leads to lower compensation demands: the perception among job candidates that requesting higher pay will breach organizational expectations to value work for its intrinsic (rather than extrinsic) rewards, or constitute a motivational norm violation. We find evidence for our theory across five studies: a qualitative …

Social Network Centrality And The Corporate Environment: The Case Of Sexual Diversity Policies, Nuttavuth Nundhapana, Chiyachantana N. Chiraphol, Kuan Yong David Ding, Sirimon Treepongkaruna

Research Collection Lee Kong Chian School Of Business

We study the external influence of social capital, measured by Facebook's (now Meta) Social Connectedness Index, on a firm's decision to adopt policies that promote a more diverse corporate environment. Recent studies find corporate policies that embrace sexual diversity are beneficial to firms and their stakeholders, thereby contributing to their corporate social responsibility (CSR) and business sustainability. We find that firms with a high social network centrality are more likely to adopt policies and business strategies that support sexual diversity. Moreover, firms that adopt good CSR practices are more likely to implement more inclusive policies such as sexual diversity policies. …

Empowering Voices: Exploring The Career Trajectories Of Women Of Color Hr Professionals Amid Disruptive Change, Brandi R. Muñoz

Electronic Theses and Dissertations

This study investigated strategies to enhance diversity, equity, inclusion, and belonging initiatives in organizational leadership, focusing on supporting women of color in the workplace. The specific problem addressed was the underrepresentation and barriers faced by women of color in leadership positions despite their potential contributions to organizational success. The study employed a qualitative approach, combining qualitative interviews with socioeconomic data analysis. Data collection methods included semistructured interviews with women of color and a survey to gather demographic and employment information. The sample consisted of 16 women of color human resource professionals working in various industries and organizational settings across the …

Impact Of Hr Slack On Firm Performance: An Empirical Study On Chinese High-Tech Firms, Weixiong Feng

Dissertations and Theses Collection (Open Access)

As part of organizational slack, HR slack plays a role in managing external risks and opportunities when the global business environment is in turmoil. In recent years, Chinese high-tech companies have faced external shocks such as reverse globalization, the decoupling of economic and trade relations, supply chain disruptions, and epidemics. These have posed new challenges to their strategy formulation, business operations, and talent acquisition. High-tech Chinese companies must know whether they must prepare adequate human resources as buffers to address these challenges and opportunities. For high-tech companies, this study proposes, for the first time, that HR slack must be analyzed …

The Interpersonal Effects Of Emotional Expressions With Both And Single Valences On Work-Related Satisfaction: An Examination Of Emotions And Perceived Openness As Mediators, Ming-Hong Tsai

Research Collection School of Social Sciences

Work-related satisfaction has critical benefits. To predict work-related satisfaction, we investigated how a counterpart’s expressions of emotional complexity (both positive and negative emotions), positive emotions, and negative emotions influenced a perceiver’s work-related satisfaction during discussions over different work-relevant ideas. We conducted a three-wave coworker survey (N = 529) and an experiment with a confederate as a task partner (N = 378). The results consistently showed significant positive impacts of a counterpart’s emotional complexity and positive emotion expressions on a perceiver’s work-related satisfaction by enhancing the perceiver’s positive emotions and evaluation of the counterpart’s openness. Conversely, a counterpart’s negative emotion expression …

Examining Employees Under Stress By Pandemic, Hurricane, And Bridge Closure, Hilmi A. Atadil, Alison J. Green, Nestor M. Arguea

Journal of Global Business Insights

As researchers, recognizing and capturing once-in-a-lifetime events in real-time is essential. The researchers felt compelled to document the impacts of the natural disasters, pandemics, and bridge closures that directly affected the geographical area in which they lived. These sequential crises touched countless lives in the region. Most critically, disseminating and recording these rapid developments has been vital so that others may learn from this time when faced with similar situations. It is the duty of researchers immersed in such extraordinary circumstances to acknowledge and examine the implications in the moment, given the singularity of living through consecutive disasters of this …

Systemization & Survival -- “Houston, We Have A Problem” – Business Lessons From Apollo 13, Judith Jacob Iddy, Njeru Zakayo

Markets, Globalization & Development Review

In the business world, there are different factors that determine whether a business will survive or not. Apollo 13 film perfectly demonstrates what every business undergoes throughout its lifecycle. Apollo 13 spacecraft started its journey to the moon successfully with the mission being to land on the moon. Unfortunately, within a very short period of time, Apollo 13 started to experience a series of problems that required quick actions and decisions to be made with the involvement of different sets of technical skills. Ultimately, by using the prototype and systems which NASA had established for Apollo 13, the teams managed …

Attentional Engagement And Strategic Responses To Discontinuous Environmental Change: Evidence From The Us Banking Industry, Daniel Z. Mack, Theresa S. Cho, Andrew C. Yi

Research Collection Lee Kong Chian School Of Business

While prior research has established a link between the attention an organization allocates to the external environment and its adaptations to environmental change, the nature of the cognitive processes that underlie this link remains underexamined. In this study, we explore how patterns of attentional engagement—that is, the extent to which attention allocation is focused and/or consistent over time—influence the organization’s formulation of strategic responses to discontinuous change. We advance a situated perspective on attentional engagement by suggesting how the type of learning and cognitive processes are situated in different attentional-engagement structures, and can, in turn, lead to heterogeneous strategic responses …

Envy Influences Interpersonal Dynamics And Team Performance: Roles Of Gender Congruence And Collective Team Identification, Kenneth Tai, Sejin Keem, Ki Young Lee, Eugene Kim

Research Collection Lee Kong Chian School Of Business

Our research extends past envy research by considering how envy and gender congruence shape interpersonal dynamics at the dyadic level and their bottom-up effects for team performance. Integrating social comparison theory and social identity theory, we examine when and how dyadic level envy influences team performance. Using time-lagged data from 428 dyads of 161 employees in 51 teams, our results show that envious employees are likely to engage in interpersonal deviance directed toward envied team members and that envied employees are likely to seek advice from envious team members. Gender congruence further influences these relationships, with different patterns for males …

Containerization Of Seafarers In The International Shipping Industry: Contemporary Seamanship, Maritime Social Infrastructures, And Mobility Politics Of Global Logistics, Liang Wu

Dissertations, Theses, and Capstone Projects

This dissertation discusses the mobility politics of container shipping and argues that technological development, political-economic order, and social infrastructure co-produce one another. Containerization, the use of standardized containers to carry cargo across modes of transportation that is said to have revolutionized and globalized international trade since the late 1950s, has served to expand and extend the power of international coalitions of states and corporations to control the movements of commodities (shipments) and labor (seafarers). The advent and development of containerization was driven by a sociotechnical imaginary and international social contract of seamless shipping and cargo flows. In practice, this liberal, …

Developing An Instrument To Measure Group Dynamics Awareness: A Mixed Methods Study, John Weng

Dissertations

In a world that is increasingly volatile, uncertain, complex, and ambiguous, adaptive leaders are needed more than ever. Based on group relations programs developed by the Tavistock Institute, a pedagogy known as case-in-point has recently been brought to prominence and incorporated into leadership development programs. These methods claim to develop systems thinking and individuals’ leadership capacity with little prior empirical research.

This mixed methods exploratory study explored individual awareness of group dynamics, a key outcome in case-in-point programs, and adaptive leadership theory. The goal was to create an instrument to measure awareness of group dynamics: the Group Dynamics Awareness Questionnaire …

Experimental Data For: "Effects Of Network Connectivity And Functional Diversity Distribution On Human Collective Ideation", Yiding Cao, Yingjun Dong, Minjun Kim, Neil G. Maclaren, Sriniwas Pandey, Shelley D. Dionne, Francis J. Yammarino, Hiroki Sayama

Systems Science and Industrial Engineering Faculty Scholarship

This is the dataset collected from our online human-subject experiments described in the following manuscript:

Yiding Cao, Yingjun Dong, Minjun Kim, Neil G. MacLaren, Sriniwas Pandey, Shelley D. Dionne, Francis J. Yammarino, and Hiroki Sayama:
"Effects of Network Connectivity and Functional Diversity Distribution on Human Collective Ideation"
https://arxiv.org/abs/2307.04284

Emotional Expression Between Ceo And Chairperson As A Micro-Foundation Of Organizational Capabilities: An Exploratory Mixed Methods Study, John Paul Stephens

Faculty Scholarship

The work relationships between CEOs and Chairpersons are key to the functioning of the firm. This study uses survey and interview data to explore how these work relationships serve as a micro-foundation for an organization's communication climate. Survey data suggested that CEO-Chairperson relationships can be characterized by emotional carrying capacity (ECC; constructively expressing more positive and negative emotions). The survey-based model further demonstrated that CEOs and Chairpersons perceive their ECC to positively predict organizational communication climate and, in turn, knowledge creation capabilities. The latter, in turn, are positively associated with firm performance. CEO-Chairperson dyadic interview data supplemented the associations identified …

Risk Management Practices In The Aviation Industry: Lessons Learned And Effective Tools… A Mixed Method Approach, Jim W. Marion Jr. Phd, Tracey M. Richardson, Valerie Denney, Carlos Chaves

International Journal of Aviation, Aeronautics, and Aerospace

This paper provides a data-driven approach to apply lessons learned from Project Risk Management in the aviation industry. This is accomplished by performing a qualitative analysis to inform a second-pass quantitative analysis using tools like surveys, word clods and analysis through NVivo and Singular Value Decomposition (SVD). The results of this analysis show that the most important lessons are elements of early identification, rigorous risk identification and analysis and a focus on reducing risks inherent within the aviation history. Furthermore, the analysis yielded the following top tools for risks management within their phases of the project life-cycle: document review, checklists …

Exploring Artificial Intelligence Tools And Their Potential Impact To Instructional Design Workflows And Organizational Systems, Alexis Danielle Bolick, Rafael Leonardo Da Silva

Organizational Performance and Workplace Learning Faculty Publications and Presentations

This article explores the potential impact of Artificial Intelligence (AI) tools on Instructional Design (ID) workflows and organizations from a systems thinking perspective (Meadows, 2008). We provide an in-depth analysis of how three AI tools, ChatGPT, Midjourney, and Descript, can enhance efficiency in instructional design content creation processes. We also consider, in our analysis, challenges and ethical considerations associated with the integration of AI in instructional design workflows. Our explorations and findings suggest that AI holds significant potential for improving content creation processes for instructional design, allowing instructional designers more time for higher order thinking tasks and ensuring content quality. …

The Effects Of Language-Related Misunderstanding At Work, John Fiset, Devasheesh P. Bhave, Nilotpal Jha

Research Collection Lee Kong Chian School Of Business

Demographic, technological, and global trends have brought the language used at the workplace to the forefront. A growing body of research reveals that language could result in misunderstanding at work, and influence employees' performance and attitudinal outcomes. Language at work encompasses standard language (e.g., English) as well as several hybrid forms of language (non-native accents, code-switching, and jargon). We delineate how these forms of language could result in misunderstanding. We then identify relational, affective, and informational mechanisms that underlie the relationship between language-related misunderstanding and employees' performance and attitudinal outcomes, and highlight key boundary conditions. In doing so, we uncover …

R&D Project Portfolio Collaboration: How To Structure The Strategic Alliance, Guiyun Feng, Pascale Crama, Wenqi Lian

Research Collection Lee Kong Chian School Of Business

Incumbent companies target innovative firms with promising research and development (R&D) projects to rejuvenate their product portfolio. Such strategic alliances create value by combining the innovator’s research expertise with the partner firm’s superior marketing capability. The partner firm chooses the timing and payment terms of the strategic alliance, accounting for the innovator's budget and marketing capability, and the project portfolio's market interaction and revenue variability. The partner firm may prefer delayed alliances post R&D completion for innovator firms with high marketing capability when the innovator has sufficient budget or when market interaction is weak. Upfront alliances - prior to the …

Fairness Perceptions Of Artificial Intelligence: A Review And Path Forward, Devesh Narayanan, Mahak Nagpal, Jack Mcguire, Shane Schweitzer, David De Cremer

Research Collection Lee Kong Chian School Of Business

A key insight from research on organizational justice is that fairness is in the eye of the beholder. With increasing discussions–especially among computer scientists and policymakers–about the potential biases and unfairness of decisions made by Artificial Intelligence (AI) systems, there is a critical need to consider how decision-subjects perceive the fairness of AI-led decision-making. Drawing upon theoretical and empirical perspectives on perceived fairness in organizational justice scholarship, this review categorizes and analyzes perceptions of AI fairness as they impact the effective implementation of AI in workplaces and beyond. Specifically, we review existing empirical research on AI fairness according to distinct …

Why The Ethical Use Of Ai Matters For Your Career, Jack Mcguire, David De Cremer, Yorck Hesselbarth, Leander De Schutter

Research Collection Lee Kong Chian School Of Business

In the contemporary digital era, innovations such as artificial intelligence (AI) are profoundly transforming the business landscape (De Cremer, 2020). The buzz surrounding ChatGPT, coupled with recent assertions about the sentience of Google’s LaMDA, a large language model, underscore the prominence of chatbot technology in these advancements (Adamopoulou & Moussiades, 2020; Ryu & Lee, 2018; Tiku, 2022). Customer-oriented chatbots, an emergent application of this tech, offer unparalleled efficiency and cost-effectiveness, operating ceaselessly and responding to client inquiries in real time (Salesforce, Research, 2019). Yet, amidst these advantages lies an ethical conundrum. Customers cherish genuine human interaction and can become quickly …