Organizational Behavior and Theory Commons^™

Humanitarian Aid Worker Retention: Is General Motivation Theory Enough?, Gabriella Lee

Senior Honors Theses

In the socially impactful realm of humanitarian business, job dissatisfaction has led to high turnover and low retention, causing many organizations to struggle and sometimes fail. To increase motivation and satisfaction, the differences between general motivation theories and common humanitarian motivations should be analyzed. These analyses can then be applied to increase retention. While most general motivation theories like Maslow’s Hierarchy of Needs point to internal or personal needs being met, humanitarian employees are mainly motivated altruistically. Therefore, this research will demonstrate that altruistic motivations have a greater role in humanitarian retention than traditional motivation theories. Existing human resource policies …

Harnessing The Power Of Cliftonstrengths®: How Multinational Corporations Can Use Deep-Level Diversity To Enhance Organizational Inclusion, Trapper Kay Pace

Electronic Theses and Dissertations

This research explicitly investigated how multinational corporations can enhance workplace inclusion through the novel use of the CliftonStrengths® assessment as a dimension of deep-level diversity. The study gleaned insights from employees’ perspectives, employing a constructivist grounded theory approach to explicate their experiences in rich qualitative narratives. Through open-ended surveys and intensive interviews, participants were selected using purposeful sampling to ensure meaningful data collection from the study organizations’ three global regions. The researcher conducted the analysis systematically through the constant comparison of data utilizing the NVivo14 software to assist in constructing codes, themes, and a theoretical schema. Results highlighted the significance …

Leading Change During Crisis: Nonprofit Leaders’ Experiences During The Covid-19 Pandemic, Jose A. Diaz Jr.

Doctor of Education (Ed.D)

The purpose of this phenomenological study was to discover which experiences from the COVID-19 pandemic led to leadership and organizational changes within nonprofit organizations located in southern Florida. Data for the study were collected by interviewing leaders of five nonprofit organizations that provided human and social services to individuals and families before, during, and after the pandemic. The participants discussed some of the challenges they experienced with social distancing protocols, service delivery continuity to service users, and the concerns among staff and volunteers. Four themes were common among the participants of the study: operational restrictions, technological adaptations, staff morale and …

The Impact Of Psychological Resilience On Job Performance In A Cross-Cultural Context: Evidence From Chinese Multinational Corporations, Chunlin Wu

Dissertations and Theses Collection (Open Access)

As globalisation accelerates and multinational companies expand, more employees are being assigned to work in other countries. This phenomenon of international assignments brings business opportunities and numerous challenges, the most prominent being cross-cultural adjustment. Expatriates must face different cultural backgrounds, values, and lifestyles. Such cultural differences can lead to communication barriers, psychological stress, and lifestyle difficulties, subsequently affecting job performance. This study explores the mechanism between psychological resilience and job performance from the perspective of expatriates' cross-cultural adjustment. It conducts empirical research through two rounds of three surveys, collecting 229 valid questionnaires in Cambodia, Thailand, and Vietnam.

First, this study …

The Status Of Status Research: A Review Of The Types, Functions, Levels And Audiences, Matteo Prato, Gokhan Ertug, Fabrizio Castellucci, Tengjian Zou

Research Collection Lee Kong Chian School Of Business

Our review of 154 articles published over the last decade portrays an evolution of status research. This body of literature has transitioned from viewing status as a monolithic construct to appreciating its inherently multidimensional nature, characterized by diverse types, functions, levels, and audience structures. Although this shift has expanded our knowledge, it has also introduced increased complexity and fragmentation. To systematize this scattered work on a multifaceted view of status, we develop a comprehensive framework that integrates the diverse research findings. For each constituent part of this framework, we review key themes and insights in the literature and outline future …

An Integrative Review Of Management Research On Caste: Broadening Our Horizons, Hari Bapuji, Snehanjali Chrispal, Pardeep Singh Attri, Gokhan Ertug, Vivek Soundararajan

Research Collection Lee Kong Chian School Of Business

Even though management research on caste is growing, it is not yet on a clear trajectory to realize its vast potential due to varying terminology and framing of caste, the limited incorporation of directly relevant work from proximate disciplines, and the narrow and selective usage of the attributes of caste. To remove these obstacles, we review 259 scholarly works on caste (216 articles and 43 books and research reports) and develop an integrative framework to i) clarify the contemporary manifestations of caste as being a graded hierarchy, an inherited membership, and a set of socially enforced practices, and ii) summarize …

The History Of Water Utility Management In Japan And The Recent Introduction Of Public-Private Partnerships: An Analysis Based On The Transaction Cost Concept, Akira Hachisu

Japanese Society and Culture

Japan’s water utility management is facing severe business challenges. During these circumstances, laws and systems are being developed to restructure the waterworks industry. Water utilities, as local public corporations, need to simultaneously pursue public interest and efficiency through public-private partnerships with private operators (public-private partnerships) and wide-area partnerships with neighboring operators.

The management foundations of Japan's water utilities have weakened, because they focus only on the effectiveness of accounting cost reductions. Specifically, the emphasis has been on the effect of reducing public sector finances, such as value for money. Outsourcing has been considered only by comparing accounting costs, such as …

Leading Horses To Water During A Pandemic: Assuring Communication Learning For "Quants", Thomas Hall

International Journal for Business Education

Students who are attracted to quantitative disciplines of study can be reluctant to devote much attention to the important task of communicating, and previous research (Hostager, 2018) has identified statistically significant differences in learning approaches by major among undergraduate business students. This paper presents results of learning assurance for writing skills (direct measures) even when the content of the course relates to the highly quantitative topics of data analytics and finance. The approach combines various pedagogical methods in an undergraduate, writing-intensive setting: traditional testing but in an iterative framework, “flipped classroom” intensive work using spreadsheet software, repeated submission of brief …

Integrating Identities By Segmenting Domains: Antecedents Of Work-Maternal Identity In The Postpartum Return To Work, Aashna M. Waiwood

USF Tampa Graduate Theses and Dissertations

As employed women have children and return to work, they encounter a cross-domain identity transition where their professional and maternal identities are consistently co-activated and must perceptually contend with one another. In this dissertation, I explored this potential for harmonious assimilation of work and parental identities within this postpartum transitory period via a novel construct termed “work-maternal identity (WMI).” Specifically, I examined how working remotely in integrated work and home environments is related to WMI, as mediated by job engagement and perceptions of work belongingness. I also incorporated factors critical to successful resocialization and related to boundary management as moderators …

Employing Individuals With Disabilities And Organizational Citizenship Behavior: The Role Of Employer Openness And Employee Attitudes, Claude B. Kershner Iv, George M. Marakas

Engaged Management ReView

When employers hire people with disabilities, collective behavioral change occurs in organizations. Specifically, attitudes toward people with disabilities improve through professional interventions and encourage organizational citizenship behavior. Previous studies have demonstrated the economic and client-focused effect of hiring people with disabilities, resulting in a tested model of competitive, integrated employment. In this study, we find that a performance-based behavioral change occurs in non-disabled employees when organizations employ best practices in relation to people with disabilities in the workplace. We use intergroup contact theory and social exchange theory to develop a model and a corresponding survey instrument that measures how several …

Twenty Years Of The Application Of Rooney Rule And Diversity Practices In The Nfl Workplace, David M. Savino

Journal of the North American Management Society

While the inception of the Rooney Rule has been generally applauded in its intention, the results achieved have been less than noteworthy. In the 20 years since its inception and application in team searches for head coaches of the National Football League, the outcome may be a true sign of the difficulty associated with creating fair and equitable job opportunities in any workplace. Also, there has been a long-standing and deeply entrenched system that has been in place, especially in the sports world, to ensure little change in the overall system. This has not only been true for the sports …

Working Remotely And Corporate Culture Wars In The Post-Pandemic Era, David M. Savino, Danielle C. Foster

Journal of the North American Management Society

Organizational culture is a sacred element of any organization. It is the lifeblood and the guiding force that makes each organization unique in its ability to navigate day-to-day and longer-term perspectives of corporate operations. Strong cultures help identify direction and philosophy and provide confidence in how to proceed to pursue innovative ideas and solve problems. Since 2020, the core value and the strength of many organizational cultures have been tested as a result of the increased reliance on working remotely and the adoption of a hybrid model of business operations not previously utilized to a great degree. While many survived …

Aligning Performance Metrics With Business Strategy, Ravi Kathuria, Lorenzo Lucianetti

Business Faculty Articles and Research

Purpose

This study examines whether different strategy archetypes deploy specific performance metrics to support their strategic goals and priorities. If so, does alignment of strategy and metrics positively impact organisational performance?

Design/methodology/approach

The conceptual framework and hypotheses are couched in Contingency Theory. The role of business strategy as a moderating variable is tested using MANOVA, followed by post hoc pairwise comparisons. The results are based on cross-sectional survey data from 372 manufacturing and service organisations in Italy.

Findings

The overall contingency effect of business strategy in selecting and deploying performance metrics and their effect on organisational performance is supported. …

Nonprofit Leader Experiences In Sector-Bending After Lean Six Sigma Training: Tension, Concepts, And Changed Behaviors, Beverly Codallos

Dissertations

Government, business, and nonprofit represent three distinct types of organizations governed by different legal frameworks designed to facilitate collective action (DiMaggio & Anheier, 1990). The emergence of hybrid forms and increasing isomorphic pressures in the nonprofit sector (Bromley & Meyer, 2017; McCambridge, 2014) have challenged the traditional separation of organizational forms. This study explored the phenomenon popularized as sector-bending, “a wide variety of approaches, activities, and relationships that are blurring the distinctions between nonprofit and for-profit organizations, either because they are behaving more similarly, operating in the same realms, or both” (Dees & Anderson, 2003, pg. 16). This qualitative study …

The Ethical Safeguards Within Servant Leadership, Jae Webb

Servant Leadership: Theory & Practice

Many of the prevailing strategies to address corporate misconduct are focused on an increase in regulation, greater oversight, and stricter punishments for offenders. Other strategies, often found in business schools, focus on developing cognitive moral reasoning skills. Both of these theories, by their nature, underestimate the power of context in ethical decision-making, as well as the importance of affirmative efforts to develop moral character. The following article explicates elements of servant-leadership theory that serve as ethical safeguards regarding a person’s ability to make ethical decisions, as well as aiding in the formation of contexts and cultures that facilitate ethical decision-making. …

Revisiting The Nexus Between Job Insecurity And Employee Task Performance: Examining The Influence Of Self-Efficacy And Emotional Intelligence In A Mediation–Moderation Model, Adewale Adekiya, Umar Usman

Economic and Business Review

The objective of this study was to examine the relationship between perceived job insecurity and employee task performance. In addition, the moderating influence of emotional intelligence and mediating influence of self-efficacy was examined in this relationship. Through the multi-stage sampling technique, a total of 385 employees were proportionately selected from a cluster that represents three selected Nigerian deposit money banks. Furthermore, a close-ended and structured questionnaire was utilized in a descriptive cross-sectional research design to elicit responses from these employees. A hierarchical moderated regression analysis conducted revealed that perceived job insecurity exercises a significant and negative effect on task performance. …

Voices Unheard, Stories Untold: An In-Depth Phenomenological Exploration Of Workplace Bullying Among Indian Primary School Teachers, Mridul M, Aditi Sharma

The Qualitative Report

Workplace bullying adds significantly to toxicity in workplaces. The present phenomenological study aims to unravel the experiences of primary school teachers who have faced bullying at work. Such studies in India are still sparse, and in-depth qualitative examination of the target’s experiences provides deeper insight into their view regarding anomalous behaviours and bullies. Semi-structured interviews of seven teachers were conducted and analyzed using Interpretative Phenomenological Analysis. The analysis resulted in three themes: “Workplace dynamics,” “I can tell what their problem is,” and “Coping with the problem.” The identified acts were linked to the extant model (Duluth model) describing the …

Empowering Voices: Exploring The Career Trajectories Of Women Of Color Hr Professionals Amid Disruptive Change, Brandi R. Muñoz

Electronic Theses and Dissertations

This study investigated strategies to enhance diversity, equity, inclusion, and belonging initiatives in organizational leadership, focusing on supporting women of color in the workplace. The specific problem addressed was the underrepresentation and barriers faced by women of color in leadership positions despite their potential contributions to organizational success. The study employed a qualitative approach, combining qualitative interviews with socioeconomic data analysis. Data collection methods included semistructured interviews with women of color and a survey to gather demographic and employment information. The sample consisted of 16 women of color human resource professionals working in various industries and organizational settings across the …

The Interpersonal Effects Of Emotional Expressions With Both And Single Valences On Work-Related Satisfaction: An Examination Of Emotions And Perceived Openness As Mediators, Ming-Hong Tsai

Research Collection School of Social Sciences

Work-related satisfaction has critical benefits. To predict work-related satisfaction, we investigated how a counterpart’s expressions of emotional complexity (both positive and negative emotions), positive emotions, and negative emotions influenced a perceiver’s work-related satisfaction during discussions over different work-relevant ideas. We conducted a three-wave coworker survey (N = 529) and an experiment with a confederate as a task partner (N = 378). The results consistently showed significant positive impacts of a counterpart’s emotional complexity and positive emotion expressions on a perceiver’s work-related satisfaction by enhancing the perceiver’s positive emotions and evaluation of the counterpart’s openness. Conversely, a counterpart’s negative emotion expression …

Impact Of Hr Slack On Firm Performance: An Empirical Study On Chinese High-Tech Firms, Weixiong Feng

Dissertations and Theses Collection (Open Access)

As part of organizational slack, HR slack plays a role in managing external risks and opportunities when the global business environment is in turmoil. In recent years, Chinese high-tech companies have faced external shocks such as reverse globalization, the decoupling of economic and trade relations, supply chain disruptions, and epidemics. These have posed new challenges to their strategy formulation, business operations, and talent acquisition. High-tech Chinese companies must know whether they must prepare adequate human resources as buffers to address these challenges and opportunities. For high-tech companies, this study proposes, for the first time, that HR slack must be analyzed …