Organizational Behavior and Theory Commons^™

Healthcare Workers With Attitude: Covid-19 Pandemic Affects Their Work-Related Attitudes, Quinn M. Sybert

Undergraduate Theses, Professional Papers, and Capstone Artifacts

The COVID-19 pandemic left an unforgettable mark on the world, affecting individuals and societies on an unprecedented scale in this modern era. This study investigates the impact of the pandemic on the attitudes of healthcare professionals, specifically doctors and nurses working in a hospital in the southwestern United States. My research question is: did the COVID-19 pandemic change healthcare professionals’ work-related attitudes, specifically sense of calling, work meaningfulness, strength of workplace friendships, and organizational identification? Data collected from two cohorts of healthcare professionals both before and after the COVID-19 outbreak in the months of February 2019, January and February 2020, …

Politics Speak Louder Than Skills: Political Similarity Effects In Hireability Judgments In Multiparty Contexts And The Role Of Political Interest, Franz W. Moenke, Filip Lievens, Ursula Hess, Philipp Schaepers

Research Collection Lee Kong Chian School Of Business

Recruiters increasingly cybervet job applicants by checking their social media profiles. Theory (i.e., the political affiliation model, PAM) and research show that during cybervetting, recruiters are exposed to job-unrelated information such as political affiliation, which might trigger similarity-attraction effects and bias hireability judgments. However, as the PAM was developed in a more polarized two-party political system, it is pivotal to test and refine the PAM in a multiparty context. Therefore, we asked working professionals from the United States (two-party context, N = 266) and Germany (multiparty context, N = 747) to rate an applicant’s hireability after cybervetting a LinkedIn profile …

Ai Fairness In Action: A Human-Computer Perspective On Ai Fairness In Organizations And Society, David De Cremer, Jack Mcguire, Jack Mcguire

Research Collection Lee Kong Chian School Of Business

Artificial intelligence (AI) systems are being increasingly adopted by society, governments, and organizations in various decision-making contexts. For example, organizations use AI systems to decide whether applicants can be considered for a job, whether bonuses and other rewards should be allocated, or whether promotions and further training need to be invested in. In fact, as AI is seen as an important catalyst of economic growth, organizations today seem to know no boundaries in their AI adoption efforts, making employees and society more dependent on and thus also more vulnerable to the decisions made by or in partnership with AI (De …

Language-Related Misunderstanding At Work: What It Is, Why It Occurs And What Organizations Can Do About It, John Fiset, Devasheesh P. Bhave

Research Collection Lee Kong Chian School Of Business

Language is the foundation of human interaction. It plays a central role in facilitating effective communication by allowing people to express their thoughts, share essential information and establish connections with one another.

The Identity Harmony Model Of Inclusion: Development And Test Of A New Theory, Anne Brafford

CGU Theses & Dissertations

The concept of inclusion holds unrealized potential as a guiding framework for supporting employees of all identities in achieving their potential at work and improving organizational diversity. The underdevelopment of the concept’s definition, theoretical foundation, measures, and expected outcomes has hindered its positive impact. For example, scholarly attention has focused primarily on social identity theories to define inclusion at the group level, leaving other identity types and theories underexplored. To help address these issues, Article One of this two-article dissertation synthesizes identity, self-determination theory (SDT), and inclusion literature to provide a theoretical basis for the new identity harmony model of …

Leadership In Startups: How Founder Personality And Leadership Behaviors Impact Startup Success And Psychological Safety, Ria Passi, Ronald Riggio

CMC Senior Theses

New ventures created by entrepreneurs are crucial to the economy and to the diffusion of innovative technologies. However, startups often operate in highly uncertain environments characterized by constrained resources, lack of established processes, and complex market dynamics. Despite surges in startup investment, the failure rate for new ventures remains high, making it crucial to understand the factors that can contribute to their success. This thesis explores how founder personalities, leadership styles, and cultivating psychological safety impact startup performance and growth trajectories. Founder personality traits like openness, agreeableness, and conscientiousness are positively associated with securing funding, achieving exit opportunities, and overall …

Transforming Church Culture: Exploring The Extent To Which Servant Leadership Behaviors Influence Organizational Culture In Small African American Baptist Churches In Central Arkansas, Derick Easter

Dissertations

This quantitative correlational study examined the extent to which servant leadership behaviors predict organizational culture in small African American Baptist churches in Central Arkansas. In light of the post-pandemic decline in church membership and participation, the study explored whether enhancing church culture through leadership practices could help stabilize or grow congregational engagement. The primary research question was: To what extent do servant leadership behaviors predict organizational culture in these churches? Five dimensions of servant leadership—altruistic calling, emotional healing, wisdom, persuasive mapping, and organizational stewardship—were evaluated. The study involved 150 participants from churches affiliated with the state’s two major African American …

Optimizing Organizational Growth: Exploring The Integration Of Business Development, Leadership And Project Management, Nathalia Romao

Harrisburg University Dissertations and Theses

This quantitative study investigates the integration of business development, leadership, and project management practices to optimize organizational growth. Despite the extensive literature on business management, organizations continue to face challenges such as communication gaps, monitoring inefficiencies and discrepancies in the division of tasks, which undermine performance and stakeholder satisfaction. This research aims to identify effective strategies for aligning these critical areas, focusing on agile, waterfall methodologies and a hybrid project management suggestion. Opinion research and correlational analysis will be carried out to collect and analyze data from professionals from various sectors. Cross-sectional and longitudinal surveys provide information on current integration …

How Communities Of Practice Can Mitigate School Leader Burnout, Jason E. Saltmarsh

Educational Leadership & Workforce Development Faculty Publications

This qualitative study expands our knowledge about school leader communities of practice (CoP) by examining the role they play in mitigating symptoms of burnout. Drawing primarily on in-depth interviews with school leaders in an urban California school district, this analysis applies Leiter and Maslach’s Structured Approach to Organizational Predictors of Job Burnout as a lens to understand school leaders’ experiences in a CoP focused on instructional leadership. Findings reveal dimensions of engagement known to reduce aspects of burnout, namely social closeness, a range of supports, and the perception of doing meaningful work that aligns with one’s values. This study extends …

Elevating Inclusion: Understanding The Employee Experience Of Latinx Immigrants In The Technology Industry, Angelica Coronel

Department of Conflict Resolution Studies Theses and Dissertations

In a time characterized by an increasingly diverse U.S. labor force, immigrants have emerged as a vital yet often overlooked segment. As the workforce landscape evolves and employers seek to expand their Diversity, Inclusion, and Belonging (DIB) initiatives, understanding the unique challenges and perspectives of immigrant employees becomes crucial for fostering equity and inclusion in the workplace. The existing literature reveals a significant gap on workplace experiences of immigrant employees, particularly Latinx immigrants employed in the technology industry. Grounded in social identity theory, systems theory, and equity theory, this study adopts a phenomenological approach to understand how Latinx immigrant employees …

Evaluating Conflict Resolution Training For Effectiveness: Developing Knowledge And Skills For Multiple Perspectives, Jessica Arriola

Department of Conflict Resolution Studies Theses and Dissertations

Managers and leadership teams invest time in resolving workplace conflicts, but the key question is whether professional learning effectively delivers lasting outcomes for individuals and organizations. This study created an eight-hour conflict resolution training on Bolman and Deal’s Four Leadership Frames to educate Central Florida professionals on using multiple perspectives in conflict resolution, evaluating effectiveness through the Kirkpatrick Model. Directed qualitative content analysis (DQCA) was used to gauge the effectiveness of the training, therefore answering the overarching research question: Is conflict resolution training of the Four Frames of Leadership by Bolman and Deal perceived as effective training by human resource …

Answering The “Now What?”: The Development Of A Transdisciplinary Breast Cancer Survivorship Nonprofit Organization, Vir-Iaesta Maniquiz Vergel De Dios

CGU Theses & Dissertations

Although patients are living longer or are surviving breast cancer, the side effects of treatment still leave patients struggling with quality-of-life issues. The lack of whole-person care leaves patients unequipped after treatment is complete, searching for answers and a way to survive on their own. The unintended consequence becomes a dramatic shift from the weekly/daily medical appointments during active treatment to a silence that can be daunting for many to navigate. Living Your Truth Empowered, shortened to LYTE Foundation, is an antiauthoritarian minded and anti-hierarchal nonprofit created to address the needs of the growing breast cancer survivor population. LYTE is …

Sticks And Stones: A Look At The Effects Of Microinsults And Stereotype Threat On Sustainable Career Outcomes, Shona G. Smith

Management Dissertations - Archive

Subtle forms of workplace discrimination have many adverse consequences for employees and organizations (Jones et al., 2016). Microinsults – a type of microaggression “characterized by interpersonal or environmental communications that convey stereotypes, rudeness, and insensitivity and that demean a person’s racial, gender, or sexual orientation, heritage, or identity” (Sue, 2010, p. 31) – are one form of subtle discrimination that may be pervasive in organizations. As they are invisible and ambiguous (Sue et al., 2008), some research suggests that microinsults are more taxing than overt forms of discrimination because they involve guesswork and sensemaking for the target to process their …

Why Do My Coworkers Share Their Work-Related Good News With Me? Coworker Capitalization, Motive Attribution, And Implications, Chenduo Du

Theses and Dissertations--Management

While research on close relationships suggests that individuals can benefit from capitalization or sharing positive events, it is unclear whether similar benefits hold for coworker capitalization or sharing work-related positive events with coworkers. Given that coworkers typically possess less intimate knowledge of one another compared to those in close relationships, it is plausible that they may interpret each other’s actions in diverse ways. Thus, I introduce attribution theory as a novel framework for understanding the effects of coworker capitalization. I suggest that when a coworker shares a positive event, recipients may attribute one of three motives to the discloser: a …

A New Hope? Restoring Self-Compassion In Response To Abusive Supervision, James P. Burton, Brittany C. Buis, Larissa K. Barber

Faculty Articles, Papers, and Other Scholarship

Given the persistent financial and psychological costs of abusive supervision in organizations, a greater understanding of the mechanisms that employees can use to cope with abuse is warranted. In the present study, abusive supervision is expected to be negatively related to a key employee coping mechanism – self-compassion – and this hindered mechanism would lead to higher levels of anxiety and lower levels of hope. However, a written meditation targeting self-compassion could break the link between abuse and employee anxiety or hope. The hypotheses and the written self-compassion meditation were tested across two studies incorporating both a highly controlled laboratory …

Developmental Pathways From Player To Coach For Volunteers In An American Football Organization In Germany, Gary Cramer

Dissertations

The leadership style of organizational leaders is a key factor affecting volunteer coach recruitment and retention; yet the examination of developmental pathways from player to coach is lacking in the literature, especially as viewed from the perspective of those who are followers. The study addressed the following research question: How do volunteer coaches in an American football organization in Germany, who once played for the same head coach in the organization they currently coach, describe their pathway of development from player to coach? The purpose of this phenomenological case study was to inductively investigate the developmental pathways of volunteer sport …

The Effects Of Leader Member Exchange Differentiation On Task Performance And Organizational Citizenship Behaviors, Junhui Gan

Dissertations and Theses Collection (Open Access)

This study delves into the intricate dynamics of Leader-Member Exchange (LMX) within working teams, with a specific focus on Leader-Member Exchange Differentiation (LMXD) and its subsequent impact on task performance and Organizational Citizenship Behaviors (OCB). Utilizing a comprehensive, multisource dataset comprising 394 employees across 120 store teams in three furnishing shopping malls in Zhejiang Province, China, this research employs a two-wave data collection methodology to examine the proposed theoretical model.

Contrary to prevailing assumptions in the LMX literature, this study reveals that LMXD does not significantly influence anticipated team conflict, nor does it exert indirect effects on task performance and …

Department Chairs’ Impact On The Diversity, Equity, And Inclusion Of Their Departments, Nicholas R. Garcia Ii

Theses and Dissertations

Department chairs serve not only as the leaders of their departments but also as middle managers in their schools, colleges, and universities. While many department chairs see their role as having little authority, they still play an integral role in day-to-day campus operations (Hunt & Jones, 2015). As leaders of their departments, chairs can directly influence the department’s organizational culture (Schein, 2010), including the culture of diversity and inclusiveness. Departments nationwide are being held responsible for increasing the diversity of the faculty and responding to students' calls for diversity. Departmental organizational culture and the role of the chairperson are essential …

Turnover Intention Of Women Leaders: The Role Of Leader Identity Development, Haleigh Broucher

Graduate Research Theses & Dissertations

Women’s turnover rate within leadership positions exceed that of men, but the literature fails to outline the specific contexts and antecedents of such gender differences in turnover. Drawing from the leader identity literature, I outline how gender differences in leader identity strength can help illuminate why we see higher turnover intention of women in leadership positions. Given that a strong leader identity has shown to lower turnover intention, I investigate how the leader identity development process unfolds differently for women (compared to men). Leader identity development occurs through the exchange of leader behavior asserting authority (i.e., leader claims) and follower …

Understanding The Effects Of Organizational And Individual Level Motivations On Impression Formation For Persons With Disabilities In The Workplace, Lauren Francesca Luchetti

Graduate Research Theses & Dissertations

In recent years, organizations have begun paying more attention to hiring people with disabilities because of evidence supporting direct and indirect benefits to the organization. The business case for disability outlines the economic benefits for hiring those with disabilities, such as lower rates of turnover and absenteeism. Despite the motivations to hire those with disabilities, this population continues to suffer from higher rates of unemployment and underemployment. The current project attempts to shed light on the mechanisms that can improve the effectiveness of hiring motivations and disability hiring rates. In two experimental studies, the effect of the business case on …