Marketing Commons^™

A Comparison Of The Green Mindset And An Array Of Green Customer Citizenship Behaviours Of Adult Residents In South Africa And The United States, Christo Bisschoff, Estelle Van Tonder, Sam Fullerton

AMTP Proceedings 2023

Independent samples of 513 South African and 938 American consumers responded to an invitation-only, Internet-based survey that captured behavioural and attitudinal data regarding five constructs germane to customer citizenship. The five constructs were green mindset, anti-consumption behaviour, consumer coaching, green advocacy, and customer helping behaviour. Multi-item scales for all five constructs that had been shown to produce a high degree of reliability in prior research were gleaned from the literature. Results from South Africa and the United States were compared. High degrees of reliability were in evidence for each scale in each country. A comparison of the mean scores documented …

Brand Me: How Linkedin Training Improves Personal Branding By Influencing Self-Esteem And Job Search Self-Efficacy By Generating An All-Star Profile, Christopher Leo, Timothy Halloran, Carlos Valdez, Leslie Connell, Jennifer Morin

AMTP Proceedings 2023

This article considers how LinkedIn training in the form of a workshop can improve a professional's personal brand by influencing self-esteem and job search efficacy by developing a LinkedIn All-Star Profile. Self-esteem and self-efficacy are two of the most highly researched social and vocational psychology aspects. While there has been some research on the impact of non-technological workshops, there needs to be more research on the effects of workshop training in these two variables on employee personal brand on social media.

Heritage Products, National Dishes And Consumer Identity, Monisha Das Dr,

AMTP Proceedings 2023

Food and agriculture is at the heart of the 17 Sustainable Development Goals, beginning with Sustainable Development Goal (SDG) 1: End poverty, and Sustainable Development goal (SDG) 2: End hunger. In this paper, the researcher explores data from FAO and WHO surveys conducted over ten years. The researcher applies various interdisciplinary approaches and references the theory of planned behavior to explain the resilience, especially of hedonic aspects of food diets in the context of the living heritage of national dishes. The research references Vavilov’s botanical centers of origin and dispersion to capture the biogeographic underpinnings of global cuisine. The findings …

Student Satisfaction With Learning Experience And Its Impact On Likelihood Recommending University: Net Promoter Score Approach, Musa Pinar, Coleen Wilder, Matthew Luth, Tulay Girard

AMTP Proceedings 2023

Universities, just like any business, realized the importance and relevance of student satisfaction as well as getting recommended by their students for their long-term success, survival, and growth. This study intends to examine university students’ satisfaction with various aspects of their college learning experience, recommending a university as measured by Net Promoter Score (NPS), and the influence of factors related to student satisfaction on the likelihood of recommending the university. The results of the survey based on 220 responses from current students identify students’ satisfaction with the factors included in the study, where students had the highest satisfaction with feeling …

Light Bulb Moments: Where Do Student Entrepreneurs Get Their Ideas, Stern Neill, Mark Bieraugel

Marketing

Understanding how to support creative ideation is an important, yet, elusive, issue for marketing educators. To shed light, this study proposes ideation as a malleable state influenced by “outside-the-brain” resources. By examining venture concept ideation, this study captures the ideation–environment relationship using experience sampling to tap into the daily lives of student entrepreneurs. The findings identify how entrepreneurial ideas emerge from specific external interactions and engagements, which are contextualized using two Japanese conceptualizations of space, ba (場) and ma (間). The results inform both marketing education and entrepreneurial marketing.

But This Rewards Me! An Examination Of Consumer Status And Social Dominance Orientation In The Donation Of Reward Points, Clancy R. Slay, Katharine Howie

AMTP Proceedings 2023

A newer development in rewards programs allows consumers to donate points rather than personally receive benefits. Research on the topic is virtually absent and represents a significant opportunity for worthy causes to receive new streams of financial support. Reward programs are uniquely characterized by hierarchical or “tiered” consumer status. Social dominance orientation represents the degree to which consumers support status inequities and is highly relevant in a reward context. This individual difference characteristic is studied to gain insight into which consumers are willing to donate earned rewards and why. Implications for understanding consumer decision making and encouraging charitable giving are …

Covid's Positive Implications On Business-To-Business Salesperson Communication And Customer Interaction, Lucy Matthews, Diane R. Edmondson, Ryan Matthews, Frances Ann Stott, Tammy Bahmanziari

Atlantic Marketing Journal

This article aims to investigate the impact of the COVID-19 pandemic on industrial salesperson communication with buyers, specifically focusing on the positive outcomes. The authors use a qualitative data collection approach based on grounded theory. Thirteen executives, primarily from the transportation industry, were interviewed. Based on the executive interviews, this study develops the pandemic-induced customer interaction model for the industrial market, drawing from the Technology Acceptance Model (TAM) and innovation diffusion theory. This study is the first to examine the positive impacts of the COVID-19 pandemic on business-to-business sales organization communication. This study contributes to the literature through the creation …

Consumer Decision-Making On Golf Equipment: Impact Of Emerging Strategic Organizational Goals And Supply Chain Intricacies, Faith A. Hopkins, Ismet Anitsal, Melek Meral Anitsal

AMTP Proceedings 2023

The game of golf is incredibly historic and enjoyed by many people from numerous different age groups across many parts of the world. The research involving the game of golf is often limited to the topics of golf club engineering and injury prevention within the game. The consumer decision-making process for golf equipment has been primarily under-researched. This study explores the consumer decision-making process involving golf equipment and provides propositions to achieve strategic organizational goals. Propositions are made concerning supply chain intricacies containing the inclusion of personalization and customization and including women's equipment displayed in marketing activities. There is room …

Metaverse Marketing: How The Metaverse Will Shape The Future Of Consumer Research And Practice, Yogesh K. Dwivedi, Laurie Hughes, Yichuan Wang, Ali A. Alalwan, Sun J. (Grace) Ahn, Janarthanan Balakrishnan, Sergio Barta, Russell Belk, Dimitrios Buhalis, Reto Felix

Marketing Faculty Publications

The initial hype and fanfare from the Meta Platforms view of how the metaverse could be brought to life has evolved into an ongoing discussion of not only the metaverse's impact on users and organizations but also the societal and cultural implications of widespread usage. The potential of consumer interaction with brands within the metaverse has engendered significant debate within the marketing‐ focused discourse on the key challenges and transformative opportunities for marketers. Drawing on insights from expert contributors, this study examines the marketing implications of the hypothetical widespread adoption of the metaverse. We identify new research directions and propose …

Extending The Diversity Conversation: Fashion Consumption Experiences Of Underrepresented And Underserved Women, Lena Cavusoglu, Deniz Atik

Marketing Faculty Publications

This research brings in the voice of underserved and underrepresented women of various racial or ethnic origins and social classes, who have differing buying powers, sexual orientations, body shapes, and physical appearances, into the conversation of fashion diversity. Through a qualitative inquiry with 38 semi-structured in-depth interviews, the researchers analyzed the consumption experiences of diverse women to expose what the fashion scene is lacking. The study's main contribution is the depiction of overlooked diversity categories in fashion, such as the non-White and non-Black women of color, women of average sizes, and women with characteristics that the fashion industry has long …

2023-April-01-A Name Says A Lot - This One Does Too, University Marketing And Communication, East Tennessee State University

ETSU News

Writing not long after the end of World War II, author David Sinclair Burleson noted that what was then East Tennessee State College (ETSC) had always aimed to assist the region while at the same time evolving with changing times.  

 

“While from its beginning in 1911 the school has sought to adapt itself to conditions in the area and thereby render its best service,” wrote the longtime ETSC professor and dean, “yet the administration has kept in mind that changing conditions make new demands and call for growth and development internally as well as externally.” 

 

Such a conviction has guided …

2023-April-01-Etsu Professor Awarded For Research On Infants With Neonatal Abstinence Syndrome, University Marketing And Communication, East Tennessee State University

ETSU News

East Tennessee State University assistant professor Dr. Kara Boynewicz has been awarded the American Physical Therapy Association’s Academy of Pediatric Physical Therapy Dissertation Award for her research of motor development and neurobehavior in infants with neonatal abstinence syndrome.

Boynewicz studied hospitalized infants for the first two weeks of their life. Her research uses standardized outcome measures to determine the effects of prenatal opiate use on newborns to better understand early brain development for early identification of developmental delays.

“I was in shock when I won the award, as there are many P.T.-Ph.D. programs across the country who produce high-quality researchers,” …

2023-April-01-A Space To Be Authentically You, University Marketing And Communication, East Tennessee State University

ETSU News

Located in the D.P. Culp Student Center, the ETSU Pride Center is an open and welcoming space for all students, staff and faculty to find their sense of belonging on campus.

Jordan Bond comments on finding the Pride Center saying, “It is where I found the best friend group I’ve ever had.” 

The Pride Center is committed to providing a safe space for anyone to be themselves, learn about the LGBTQ+ community and access support resources.

Learn more about the Pride Center here.

2023-April-01-What Are The People Of Breathitt Left With?, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY — A pair of East Tennessee State University graduate film students, Patrick Cooley and Jake Higgs, have created and produced a new documentary exploring Breathitt County, Kentucky, after significant flooding occurred in summer 2022.

The film’s accolades are impressive.  

“When the Water Goes Down” has been accepted to Tennessee Film Nights; the Southern Studies Conference at Auburn University in Montgomery, Alabama; and the Story? -  International Student Documentary Festival in Cork City, Ireland. The documentary was written about and published in Appalachian Places.

“With the news vans packed up and onto the next natural disaster, what are …

2023-April-01-A Golden Opportunity For A Reunion, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – Graduates of East Tennessee State University’s class of 1973, as well as all former Golden 50s Club members, are encouraged to attend the Golden 50s Reunion on May 5 and 6. ETSU President Dr. Brian Noland will host the groups during the two-day spring weekend extravaganza. 

On Friday, May 5, registration at the James and Nellie Brinkley Center (formerly Millennium Center) ballroom begins at 9:30 a.m. The reunion groups will tour the campus and the Johnson City area to see changes that have taken place since these graduates left the university. 

During a special reunion brunch, …

2023-April-01-A Sincere Commitment To Our Mission, University Marketing And Communication, East Tennessee State University

ETSU News

Last week during the quarterly meeting of the ETSU Board of Trustees, our staff presented the results of the recent State of the University Survey. I was pleased — but not surprised —  to see that students, faculty, and staff overwhelmingly rated East Tennessee State University as a strong community with a positive and supportive atmosphere. Perhaps even more importantly, survey respondents were nearly unanimous in saying they believe ETSU is fulfilling its charge to improve the quality of life for people in the region and beyond.  

This steadfast commitment to our mission is one of the best …

2023-April-01-Former Attorney General Coming To Etsu, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – John Ashcroft, a former United States attorney general, is coming to Johnson City.  

He will be the keynote speaker at East Tennessee State University’s Pre-Law Society and Pi Sigma Alpha end-of-year banquet.  

John Ashcroft, a former United States attorney general

“It is a true honor to include a keynote address from former United States Attorney General, the Honorable John Ashcroft. We are excited to share our beautiful campus and community with Attorney General Ashcroft and to hear about his experience as a lawyer, public servant and the chief law enforcement officer of the United States,” said Michael …

2023-April-01-Hitting The Right Note, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – Most graduating students look forward to leaving the books, papers, projects and exams of college behind and jumping into their chosen careers, but East Tennessee State University senior Lydia Hamby plans a different path.

Hamby, who graduates Saturday, May 6, with a bachelor’s degree in human services and a minor in bluegrass music, came to ETSU as a junior right out of high school after earning an associate degree through dual enrollment from McDowell Technical Community College (MTCC) in Marion, North Carolina.

Hamby grew up in Marion in a family that loved music. Her sister began playing …

2023-April-01-She's Going To Africa. Then She Will Help Refugees., University Marketing And Communication, East Tennessee State University

ETSU News

An East Tennessee State University student will spend time in Tanzania this summer thanks to a prestigious scholarship.

ETSU’s Jessica Potter, a child psychology major and University Honors scholar, will study Swahili in the East African country from mid-June through early August. 

“We are so proud of Jessica and what she has accomplished,” said Dr. Christopher Keller, senior international officer at ETSU and dean of the Honors College. “Jessica has worked hard and is very deserving of this. The award is a perfect fit to help her realize her personal and professional goals in the non-profit and NGO (non-governmental …

2023-April-01-Day Of Giving Beyond Limits To Opportunities, University Marketing And Communication, East Tennessee State University

ETSU News

Learn more about Day of Giving
The first time Atlanta native Kendra Whitehurst visited East Tennessee State University was for a track meet in high school. She never dreamed she would be back.

“I had never heard about this school and had never thought about coming here, but a year later, I got a recruiting call from the track coach, and that was the beginning of my journey toward getting clarity about what I wanted,” Whitehurst said. “I’m from metro Atlanta, and I knew I wanted something different because I had been there so long and needed a new environment …