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Ice Breaker - Human Bingo, Jill Strauss 2017 Borough of Manhattan Community College

Ice Breaker - Human Bingo, Jill Strauss

Open Educational Resources

No abstract provided.


Issue Ownership And Framing Of Digital Privacy On Twitter, Ashik Shafi 2017 Wayne State University

Issue Ownership And Framing Of Digital Privacy On Twitter, Ashik Shafi

Wayne State University Dissertations

The issue ownership theory states political parties tend to emphasize the issues they are perceived to own in a bid to gain an advantage in public opinion. Although tested on different established political issues and in mass communicational settings, the theory has not been adequately tested for new and evolving political issues and on social media. This study attempts to test issue ownership theory and examine episodic and thematic media framing in Twitter conversations of US senators regarding the issue of digital privacy. Combination of computerized and manual content analysis is used to download and analyze all US senators’ tweets …


User-Generated Opinion: How Reader Reactions And Source Reputation Influence The Effects Of Online News, Stephan Winter, Nicole C. Krämer, Yuhua (Jake) Liang 2017 University of Amsterdam

User-Generated Opinion: How Reader Reactions And Source Reputation Influence The Effects Of Online News, Stephan Winter, Nicole C. Krämer, Yuhua (Jake) Liang

Communication Faculty Articles and Research

On contemporary online news sites, readers are simultaneously exposed to journalistic articles and social reactions toward these messages. Two online experiments (N = 252) addressed whether negative user reactions can attenuate the persuasive influence of the main article, and whether these effects depend on the reputation of the original source. Results showed a selective consideration of user-generated content: Readers took into account comments with high argument quality and ratings of a credible website but did not follow others’ opinions if the comments merely contained subjective evaluations. On less reputable websites, user reactions were less influential. Findings are discussed with regard …


Communication Strategies As Drivers Of Nonprofit Donor Retention, Tamieka Jameson 2017 Walden University

Communication Strategies As Drivers Of Nonprofit Donor Retention, Tamieka Jameson

2017 Program & Posters

Retaining loyal and engaged donors is a critical component of sustainability for nonprofit organizations. The purpose of this single-case study was to explore communication strategies used by senior leaders of a nonprofit organization. The findings of this case study may ensure leaders’ ability to serve and improve their communities by engaging at-risk youth in programs and activities designed to help them acquire performance arts skills, develop leadership skills, and improve their lives.


A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams 2017 Walden University

A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams

International Journal of Applied Management and Technology

First-line supervisors in U.S. retail organizations are unable to resolve nearly 34% of typical daily customer problems for their organizations. The purpose of this single-case study was to explore the strategies retail supermarket managers have used to improve first-line supervisor problem solving abilities within a retail supermarket company in Winston-Salem, North Carolina. Data were collected from semistructured interviews with four retail store manager participants with a successful record of improving first-line supervisor problem solving abilities. Based on inductive data analysis and methodological triangulation of the data collected, four themes emerged after the data analysis: (a) the importance of communicating expectations …


The Effects Of Online Video On Consumers’ Attitudes Toward Local Food, Shuyang Qu, Alexa J. Lamm, Joy N. Rumble, Ricky W. Telg 2017 Iowa State University

The Effects Of Online Video On Consumers’ Attitudes Toward Local Food, Shuyang Qu, Alexa J. Lamm, Joy N. Rumble, Ricky W. Telg

Journal of Applied Communications

Marketers rate online video as their most utilized content medium. This study used a between-subject control group post-test-only experiment to investigate the effect of three local food messages delivered via online video on U.S. consumers’ attitudes toward local food. The three 30-second videos each featured one of the documented benefits of local food: high quality, support of local economy, and strengthening of social connection. Results indicated all three video treatments yielded a positive attitude toward local food, while respondents in the control group had a neutral attitude. The video treatment featuring local food’s high quality generated a significantly more favorable …


Student To Student Marketing And Engagement: A Case Study Of The University Of Nebraska-Lincoln Libraries Peer Guides, Joan M. Barnes 2017 University of Nebraska-Lincoln

Student To Student Marketing And Engagement: A Case Study Of The University Of Nebraska-Lincoln Libraries Peer Guides, Joan M. Barnes

UNL Libraries: Faculty Publications

This chapter examines an undergraduate student peer guide employment program that works to promote the University of Nebraska–Lincoln (UNL) Libraries’ services and resources. As a part of this program, students engage peers by staffing booths at recruitment events, posting on social media, planning and implementing library events, and gathering feedback from students using surveys or other methods. Each peer guide is assigned to lead an area and to collaborate with the remaining peer guides on projects as needed. There have been challenges and successes within the UNL Libraries peer guide program, including the influence peer guides have on the creation …


Marketing Power Berries: An Importance-Performance Analysis Of Blueberry, Shuyang Qu, Alexa J. Lamm, Joy N. Rumble 2017 Iowa State University

Marketing Power Berries: An Importance-Performance Analysis Of Blueberry, Shuyang Qu, Alexa J. Lamm, Joy N. Rumble

Journal of Applied Communications

The unique health benefits of blueberries have increased consumers’ demand for this fruit. Although the demand is still low compared to other fruits including apples and grapes, consumers’ growing interest in blueberries has led to a significant increase of blueberry acreage in the U.S., causing the supply to exceed demand. To increase blueberry consumption and sales for the benefits of both consumers’ health and the blueberry industry, this study selected 18 blueberry attributes and used an online survey to examine blueberry purchasers’ perceived importance and satisfaction of these attributes. An importance-performance analysis (IPA) of these attributes was conducted to provide …


Reducing Technology Costs For Small Real Estate Businesses Using Cloud And Mobility, Linda Anne-Marie McIntosh 2017 Walden University

Reducing Technology Costs For Small Real Estate Businesses Using Cloud And Mobility, Linda Anne-Marie Mcintosh

Walden Dissertations and Doctoral Studies

Increased client accessibility strategies, awareness of technology cost, and factors of third-party data security capabilities are elements small real estate business (SREB) owners need to know before adopting cloud and mobility technology. The purpose of this multiple case study was to explore the strategies SREB owners use to implement cloud and mobility products to reduce their technology costs. The target population consisted of 3 SREB owners who had experience implementing cloud and mobility products in their businesses in the state of Texas. The conceptual framework of this research study was the technology acceptance model theory. Semistructured interviews were conducted and …


The Role Of Facebook In The Exhibition Of Subclinical Narcissistic Traits, Megan Gramm 2017 Walden University

The Role Of Facebook In The Exhibition Of Subclinical Narcissistic Traits, Megan Gramm

Walden Dissertations and Doctoral Studies

Several psychological processes motivate the use of Facebook. The correlation between subclinical narcissistic traits and Facebook use has been examined, but the results have been inconsistent. The purpose of this study was to examine the relationship between Facebook use and the exhibition of subclinical narcissistic traits. The method for this study was meant to improve upon previous studies that used self-reported data by providing researchers with a technique to collect Facebook data from the personal pages of participants, with informed consent. Social learning theory provided the theoretical foundation for this study. This theory posits that new patterns of behavior can …


Student Philanthropy: Learning And Community Transformation In A College Philanthropy Course, Daniel Blaeuer 2017 Florida International University

Student Philanthropy: Learning And Community Transformation In A College Philanthropy Course, Daniel Blaeuer

Journal of the Association for Communication Administration

Over the past two years, I have been honored to develop a course on student philanthropy in a communication studies department. The course provides students the once-in-a-lifetime opportunity to be philanthropists for a semester by awarding a small grant to a community nonprofit. My experiences in philanthropy illustrate how philanthropy and student philanthropy in particular can be an exciting part of a communication studies curriculum and how philanthropy develops organically out of community dialogue efforts. I hope, in sharing the essay, other communities and communication studies departments can develop student philanthropy programs at their institutions to bring nonprofits, philanthropists and …


Complete Issue, Volume 36, Issue 1, 2017 University of Central Florida

Complete Issue, Volume 36, Issue 1

Journal of the Association for Communication Administration

This is the complete issue for Volume 36, Issue 1 of the Journal of the Association for Communication Administration.


Evaluation Communication Of Master's Program On The Basis Of Google Citations, Mike Allen, John Bourhis, Nancy Burrell, Bailey Benedict, Tosin Comfort Adebayo, Maura Cherney, Derrick Langston, Brittney Peck, Samantha Quinn, Riley Richards 2017 University of Wisconsin-Milwaukee

Evaluation Communication Of Master's Program On The Basis Of Google Citations, Mike Allen, John Bourhis, Nancy Burrell, Bailey Benedict, Tosin Comfort Adebayo, Maura Cherney, Derrick Langston, Brittney Peck, Samantha Quinn, Riley Richards

Journal of the Association for Communication Administration

This paper provides an assessment of Master’s degree programs and faculty research in Communication departments using citations available in Google Scholar. Identification of the Master’s degree programs relied on the National Communication Association website. Individual faculty were identified from the web page of the department for the institution. The combined number of citations to faculty publications identifies the top five departments (University of Alabama-Birmingham, California State University-Fullerton, University of Colorado-Colorado Springs, Cleveland State University, and California State University- Long Beach) and the top five most cited faculty members (Stella Ting-Toomey, Virginia Richmond, George Cheney, Kimberly Neuendorf, and Brian Spitzberg). The …


Graduate Student Self-Branding As Integrated Marketing Communication: The Call For Reflexivity, Mary J. Eberhardinger 2017 Duquesne University

Graduate Student Self-Branding As Integrated Marketing Communication: The Call For Reflexivity, Mary J. Eberhardinger

Journal of the Association for Communication Administration

Self-branding among graduate students is explored conceptually in this essay as an extension of the notion of personal branding. This concept is tangential to impression management, sense-making, and face negotiation. A central contention pursued in this essay is the call for administrators to reconsider how to respond to the perceived need of student self-branding. Moreover, graduate student self-branding is compared to a respective form of IMC that utilizes the Kellogg School’s notion of contact points. The present essay explores theoretical reasons for why the increased individualized practice of graduate student self-branding occurs. Importantly, the essay invites communication administration into the …


What Went Right: Interactional Strategies For Managing Crisis Negotiations During An Emergency Service Call, Angela Garcia 2017 Bentley University

What Went Right: Interactional Strategies For Managing Crisis Negotiations During An Emergency Service Call, Angela Garcia

Natural & Applied Sciences Faculty Publications

This article is a conversation analytic investigation of an emergency service call in which a hostage in a school shooting played a dual role during the ongoing emergency—the role of 911 caller and the role of de facto crisis negotiator. The analysis will show how the caller used techniques such as footing shifts, tone of voice shifts, self-disclosure, and active listening techniques (including continuers, questions, repeats, and paraphrases) to successfully keep the conflict from escalating, maintain the autonomy of the intruder, and negotiate his surrender while working in collaboration with the 911 call taker.


Communicatively Constructing The Bright And Dark Sides Of Hope: Family Caregivers’ Experiences During End Of Life Cancer Care, Jody Koenig Kellas, Katherine M. Castle, Alexis Johnson, Marlene Z. Cohen 2017 University of Nebraska-Lincoln

Communicatively Constructing The Bright And Dark Sides Of Hope: Family Caregivers’ Experiences During End Of Life Cancer Care, Jody Koenig Kellas, Katherine M. Castle, Alexis Johnson, Marlene Z. Cohen

Department of Communication Studies: Faculty Publications

(1) Background: The communication of hope is complicated, particularly for family caregivers in the context of cancer who struggle to maintain hope for themselves and their loved ones in the face of terminality. In order to understand these complexities, the current study examines the bright and dark sides of how hope is communicated across the cancer journey from the vantage point of bereaved family caregivers; (2) Methods: We analyzed interviews with bereaved family caregivers using qualitative thematic and case oriented strategies to identify patterns in the positive and negative lived experiences when communicating about hope at the end of life; …


“Love Needs To Be Exchanged”: A Diary Study Of Interaction And Enactment Of The Family Kinkeeper Role, Dawn O. Braithwaite, Jaclyn S. Marsh, Carol L. Tschampl-Diesing, Margaret S. Leach 2017 University of Nebraska-Lincoln

“Love Needs To Be Exchanged”: A Diary Study Of Interaction And Enactment Of The Family Kinkeeper Role, Dawn O. Braithwaite, Jaclyn S. Marsh, Carol L. Tschampl-Diesing, Margaret S. Leach

Department of Communication Studies: Faculty Publications

Family kinkeepers enact an important role centered on interaction and maintaining family relationships. The researchers studied kinkeeping communication in light of mediated communication, topics engaged, and kinkeepers’ assessments. Thirty-four self-identified kinkeepers kept an interaction diary over 2 weeks. Their 275 reports represented 1,487 interactions using largely mediated communication channels (text, telephone, e-mail, social media), centered on everyday activities, rituals, and health and safety. Despite potential complications of the role, kinkeepers reported high agreement and openness with family members, little conflict, and overall satisfaction with their interactions. Implications of these findings, new directions for researchers, and the important mediated role of …


Perceived Benefits And Challenges Of A Multiethnic-Racial Identity: Insight From Adults With Mixed Heritage, Jordan Soliz, Sierra Cronan, Gretchen Bergquist, Audra K. Nuru, Christine E. Rittenour 2017 University of Nebraska-Lincoln

Perceived Benefits And Challenges Of A Multiethnic-Racial Identity: Insight From Adults With Mixed Heritage, Jordan Soliz, Sierra Cronan, Gretchen Bergquist, Audra K. Nuru, Christine E. Rittenour

Department of Communication Studies: Faculty Publications

The purpose of this inquiry was to explore the lived experiences of multiethnic-racial individuals (i.e., individuals with parents from different ethnic-racial groups). In-depth interviews were conducted with 29 adults from the United States with mixed ethnic-racial backgrounds ranging in age from 18 to 52 (female n = 20, male n = 9). We identified a number of themes related to perceived benefits (e.g., pluralistic world views, stronger sense of self) and challenges (e.g., identity tensions, communal concerns) of having a mixed heritage. Findings are discussed in terms of four considerations for ethnic-racial identity of individuals with mixed ethnic-racial backgrounds: emphasizing …


The Role Of Health Care Provider And Partner Decisional Support In Patients’ Cancer Treatment Decision-Making Satisfaction, Angela L. Palmer-Wackerly, Janice L. Krieger, Nancy D. Rhodes 2017 University of Nebraska-Lincoln

The Role Of Health Care Provider And Partner Decisional Support In Patients’ Cancer Treatment Decision-Making Satisfaction, Angela L. Palmer-Wackerly, Janice L. Krieger, Nancy D. Rhodes

Department of Communication Studies: Faculty Publications

Cancer patients rely on multiple sources of support when making treatment decisions; however, most research studies examine the influence of health care provider support while the influence of family member support is understudied. The current study fills this gap by examining the influence of health care providers and partners on decision-making satisfaction. In a cross-sectional study via an online Qualtrics panel, we surveyed cancer patients who reported that they had a spouse or romantic partner when making cancer treatment decisions (n = 479). Decisional support was measured using 5-point, single-item scales for emotional support, informational support, informational-advice support, and appraisal …


It Follows: Precarity, Thanatopolitics, And The Ambient Horror Film, Casey Ryan Kelly 2017 Butler University

It Follows: Precarity, Thanatopolitics, And The Ambient Horror Film, Casey Ryan Kelly

Department of Communication Studies: Faculty Publications

In the 2014 horror film It Follows, a teenage woman is terrorized by a fatal curse that passes from victim to victim via sexual intercourse. The subject of the curse is relentlessly pursued by vacant-minded assassins that take the form of friends, loved ones, and strangers. The film is set near the infamous dividing line of Detroit’s 8 Mile Road, between what remains of the suburban working-class and the sacrifice zone of post-industrial urban triage. I argue that It Follows confronts audiences with the spectral manifestation of precarity: the deliberate and unequal redistribution of human fragility to populations who …


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