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Revisiting Stremii: Social Media Crisis Communication During Hurricane Matthew, Margaret C. Stewart, Cory Young 2018 University of North Florida

Revisiting Stremii: Social Media Crisis Communication During Hurricane Matthew, Margaret C. Stewart, Cory Young

Journal of International Crisis and Risk Communication Research

Social media platforms influence the flow of information and technologically mediated communication during a storm. In 2015, Stewart and Wilson introduced the STREMII (pronounced STREAM-ee) as a six-phase model for social media crisis communication in an eff ort to assist institutions and organizations during unanticipated events, using the crisis of Hurricane Sandy as an applied example. Since the inception of the model, several advancements in social media strategy have revealed the opportunity for further development. This current work presents a revision of the original model, emphasizing the need for ongoing social listening and engagement with target audiences. These aspects of ...


Blurred (Identity) Lines: A Content Analysis Of The #Deleteuber Crisis On Twitter, Katharine E. Miller, Megan C. Kendall 2018 Purdue University

Blurred (Identity) Lines: A Content Analysis Of The #Deleteuber Crisis On Twitter, Katharine E. Miller, Megan C. Kendall

Journal of International Crisis and Risk Communication Research

Social media have established a growing prevalence and influence in social change, in political movements, and as vehicles for messages related to crisis. The movement #deleteuber demonstrated this growing trend. Using quantitative content analysis, 2,000 tweets posted on Twitter were analyzed in the 2 weeks following the incident to measure how media framing may impact organizational identity. Findings reveal that users on Twitter largely framed the crisis as political, opinionated, and episodic in nature. Additionally, users most commonly associated the crisis with the organization as a collective rather than with the CEO as an individual responsible for actions prompting ...


Organizational Image Repair Tactics And Crisis Type: Implications For Crisis Response Strategy Effectiveness, John Gribas, James Disanza, Nancy Legge, Karen L. Hartman 2018 Idaho State University

Organizational Image Repair Tactics And Crisis Type: Implications For Crisis Response Strategy Effectiveness, John Gribas, James Disanza, Nancy Legge, Karen L. Hartman

Journal of International Crisis and Risk Communication Research

Existing models of organizational crisis response effectiveness provide useful insights but are limited in terms of offering a guide for practitioners dealing with actual crisis situations. This analysis examines the relative effectiveness of image repair tactics based on differences in root causes of crisis events. Results suggest that certain image repair tactics are seen as the most and the least effective regardless of crisis type. At the same time, there were some differences across crisis types that could guide practitioner tactic choices. Limited results here and in past research raise questions about whether image repair tactic effectiveness can be usefully ...


Applying The Rhetoric Of Renewal Model In A Contemporary African Context: Lessons Learned From The Royal Dutch Shell Oil Crisis In Nigeria, Vincent D. Manzie 2018 University of Arkansas at Little Rock

Applying The Rhetoric Of Renewal Model In A Contemporary African Context: Lessons Learned From The Royal Dutch Shell Oil Crisis In Nigeria, Vincent D. Manzie

Journal of International Crisis and Risk Communication Research

This article applies the crisis renewal model to a multinational organizational crisis in Nigeria not only to analyze the crisis points of conflict in the multinational’s corporate rhetoric but also to examine how global relations; situated exigencies; and cultural, social, and economic tensions contextualize corporate communication strategies during crises. Rhetoric of renewal was evident as the multinational corporation responded to a prolonged crisis involving multiple state and local stakeholders. Although the renewal model itself redresses traditional Aristotelian crisis rhetoric models, the Nigerian situation calls for a significant reframing of rhetorical strategies accountable to the colonialist legacies, cultural traditions, political ...


Chaos Theory And Emergent Behavior In The West Virginia Water Crisis, Morgan C. Getchell 2018 Morehead State University

Chaos Theory And Emergent Behavior In The West Virginia Water Crisis, Morgan C. Getchell

Journal of International Crisis and Risk Communication Research

Chaos theory holds that systems act in unpredictable, nonlinear ways and that their behavior can only be observed, never predicted. This is an informative model for an organization in crisis. The West Virginia water contamination crisis, which began on January 9, 2014, fits the criteria of a system in chaos. This study employs a close case study method to examine this case through the lens of chaos theory and its tenets: sensitivity to initial conditions, bifurcation, fractals, strange attractors, and self-organization. In particular, close attention is paid to emergent organizations and how their embodiment of strange attractor values spurred the ...


Dialogues: Dylan Trigg, communication +1 2018 University of Massachusetts Amherst

Dialogues: Dylan Trigg, Communication +1

communication +1

No abstract provided.


Introduction: Currents In Communication And The Media Archaeological, Zachary McDowell, Nathanael Bassett 2018 University of Illinois at Chicago

Introduction: Currents In Communication And The Media Archaeological, Zachary Mcdowell, Nathanael Bassett

communication +1

No abstract provided.


Social Media For Good? A Survey On Millennials’ Inspirational Social Media Use, Sophie Janicke-Bowles, Ava Nayaran, Anja Seng 2018 Chapman University

Social Media For Good? A Survey On Millennials’ Inspirational Social Media Use, Sophie Janicke-Bowles, Ava Nayaran, Anja Seng

Communication Faculty Articles and Research

There is no doubt about the extensive use of social media by the millennial generation, but the study of the effects of such use is only in its infancy. Though most studies so far focus on the negative effects of overall time spent on social media, the current study investigated the relationship between exposure to a specific type of content on social media and well-being outcomes: namely, inspirational content. Results of an online survey with a total of 146 students revealed that inspiring social media and online video use, but not overall time spent on social media was related to ...


Transforming Library And Information Services Delivery Using Innovation Technologies, Ogar Christopher Eje Mr, Tangkat Yusuf Dushu Mr. 2018 Federal university Otuoke, Bayelsa state

Transforming Library And Information Services Delivery Using Innovation Technologies, Ogar Christopher Eje Mr, Tangkat Yusuf Dushu Mr.

Library Philosophy and Practice (e-journal)

In todays’ world, library and information services delivery are being transformed from their manual operations to new ways using technology. The study identified the paradigm shift in libraries and information services as a direct consequence of innovation technologies. The key concepts in the study are discussed. The new technology and communication tools are employed in rendering services to the patrons through appropriate channels for access to information with cluster of technologies referred to as the internet. Information technology has brought in sweeping changes in the way libraries function. Libraries need to access, evaluate, and measure the impact of information technology ...


#Digitalactivism: Examining #Yesallwomen And Teaching Social Media Activism In Technical Communication, Karishma Verma 2018 Illinois State University

#Digitalactivism: Examining #Yesallwomen And Teaching Social Media Activism In Technical Communication, Karishma Verma

Theses and Dissertations

In May 2014, 22-year-old Elliot Rodger killed six people and injured fourteen others near

the University of California campus in Santa Barbara. A “hatred of women” was cited as the

reason for his crimes. This incident inspired the hashtag movement #YesAllWomen on social

media. Users shared examples of how although “not all men” engage in violent behaviors that

Rodger exhibited, all women go through their lives fearing. This thesis uses a technofeminist

framework to examine how the #YesAllWomen movement functioned as an online social

movement on Twitter to encourage conversation as well as promote change. I also discuss how

technical ...


Skills-Based Volunteering As Both Work And Not Work: A Tension-Centered Examination Of Constructions Of “Volunteer”, Sarah Steimel 2018 Weber State University

Skills-Based Volunteering As Both Work And Not Work: A Tension-Centered Examination Of Constructions Of “Volunteer”, Sarah Steimel

Papers in Communication Studies

The Corporation for National and Community Service defines professional skills-based community service as “the practice of using work-related knowledge and expertise in a volunteer opportunity.” Traditional definitions of volunteer work in organizational communication scholarship, however, are typically based on (1) the bifurcation between work and volunteer activity; (2) low barriers to volunteer entry and exit; (3) the lack of managerial power/control over volunteers; and (4) the altruistic focus of volunteer work. An analysis of interviews with 19 skills-based volunteers highlights the identity and role tensions inherent in professional volunteering and serves as the basis for a proposal for a ...


Gain Vs. Loss And Near Vs. Far Spatial Distance Message Framing And Support For Aquaculture Among U.S. Seafood Consumers, Sandaruwan P. Kumara 2018 The University of Maine

Gain Vs. Loss And Near Vs. Far Spatial Distance Message Framing And Support For Aquaculture Among U.S. Seafood Consumers, Sandaruwan P. Kumara

Electronic Theses and Dissertations

In the U.S., the aquaculture industry receives differential support from various publics due to the health and environmental concerns of seafood consumers. Since consumer communication plays a significant role in policy support, understanding how messages about aquaculture should be framed is important. This study investigated the influence of gain vs. loss and near vs. far spatial distance framing on support for aquaculture among seafood consumers in the U.S. The study used a 2*2 experimental design to vary gain/loss and near/far framing among 1052 U.S. residents from all 50 states. An online questionnaire, distributed by ...


Translating Global Nature: Territoriality, Environmental Discourses, And Ecocultural Identities, José R. Castro-Sotomayor 2018 University of New Mexico

Translating Global Nature: Territoriality, Environmental Discourses, And Ecocultural Identities, José R. Castro-Sotomayor

Communication ETDs

In this study, I explore environmental discourses circulating among Indigenous transboundary organizations working on environmental initiatives at the border between Ecuador and Colombia. I focus on three global environmental discourses –sustainability, development, and climate change– as they are at the core of the global environmental governance vernacular. La Gran Familia Awá Binacional (GFAB), one of the few transboundary Indigenous organizations working along the binational border, utilizes these global concepts to frame their environmental initiatives and projects. I use a critical and interpretive qualitative approach to investigate, deconstruct, and rearticulate global environmental discourses circulating among and translated by two of the ...


Libguide Blog Reflection, Natasha Stone 2018 College of Southern Idaho

Libguide Blog Reflection, Natasha Stone

International Journal of Undergraduate Community Engagement

This semester we covered many topics and issues surrounding digital communication and privacy. For each topic, we turned to the news to find current information or issues that pertained to that week’s curriculum. As someone who generally doesn’t keep up to date on the news, I was a little concerned about finding anything of note a couple times. However, I learned that just because I don’t hear or think about certain issues it doesn’t mean that they aren’t important or big enough to warrant thorough journalism.


Marketing Theory And Pregnancy Help Centers: A Unified Pregnancy Help Center Brand, Allison Schmidt 2018 Liberty University

Marketing Theory And Pregnancy Help Centers: A Unified Pregnancy Help Center Brand, Allison Schmidt

Masters Theses

Starting as a grassroots movement formed by individuals who are opposed to abortion, pregnancy help centers commonly provide resources to help women during and after their unplanned pregnancy. Planned Parenthood and other abortion clinics serve as primary competition to pregnancy help centers. Planned Parenthood has branded themselves as the number one nonprofit relating to women's healthcare, sex education, birth control, and abortion. Planned Parenthood clinics are united under national branding and engage their audience through comprehensive sex education and healthcare services while embracing innovative digital technology. By researching how different demographics influence abortion attitudes, different market segments can be ...


Cracking The Pubmed Linkout System, Paul Royster, Sue A. Gardner 2018 University of Nebraska-Lincoln

Cracking The Pubmed Linkout System, Paul Royster, Sue A. Gardner

Library Conference Presentations and Speeches

The University of Nebraska's institutional repository has managed to participate in The NLM’s PubMed LinkOut program to place links to our Green Open Access content in the nation’s premier scientific citations database. This brief presentation describes how and why we worked to be included and what extended effects the integration of those systems (our IR + NLM’s PubMed) can provide.

Download button accesses PDF version; PowerPoint slides are attached below.


Using Student-Produced Videos To Communicate About Science, Ricky W. Telg, Kathryn Stofer, Rachel DeConna 2018 University of Florida

Using Student-Produced Videos To Communicate About Science, Ricky W. Telg, Kathryn Stofer, Rachel Deconna

Journal of Applied Communications

This professional development article provides a case study of the Explore Research at the University of Florida video project, conducted by University of Florida undergraduate and graduate students. Students take an advanced digital media production course where they develop videos documenting research at the university. The videos are then displayed at the Museum of Natural History and various online, broadcast, and cable television outlets. This article also provides suggestions for individuals who may want to develop their own partnerships with similar organizations in their courses.


Understanding Consumer Intent To Buy Local Food: Adding Consumer Past Experience And Moral Obligation Toward Buying Local Blueberries In Florida Within The Theory Of Planned Behavior, Jessica Holt, Joy N. Rumble, Ricky Telg, Alexa Lamm 2018 University of Georgia

Understanding Consumer Intent To Buy Local Food: Adding Consumer Past Experience And Moral Obligation Toward Buying Local Blueberries In Florida Within The Theory Of Planned Behavior, Jessica Holt, Joy N. Rumble, Ricky Telg, Alexa Lamm

Journal of Applied Communications

Buying local food has become an increasingly popular way for consumers to engage with those who grow their food; however, research has shown a specific audience tends to buy local food due to individual-specific barriers. To better understand what motivates consumers to buy local food the Theory of Planned Behavior was used as a way to potentially predict consumers’ behavior toward buying locally grown blueberries. Also, the variables of past experience and self-identity/moral obligation toward buying local food were introduced to the model since both variables may increase the predictability of the Theory of Planned Behavior model in certain ...


Being Vicariously Criminal: Sherlock Holmes' Dualistic Nature As A Placebo For Degeneracy, Elizabeth Fisher 2018 Liberty University

Being Vicariously Criminal: Sherlock Holmes' Dualistic Nature As A Placebo For Degeneracy, Elizabeth Fisher

Masters Theses

During the late nineteenth and early twentieth centuries, a fear of degeneracy, or breakdown of social, cultural and moral understandings, was spreading through late-Victorian England. With the rise of a growing middle class in late-Victorian England, and the increased opportunities for self-improvement, the distinct class lines that separated the upper class from the middle and lower classes in society started to break down. As the class boundaries that had been in place for so long were dissolving, the criminal activities that had previously been relegated to the lower classes were spreading across those increasingly blurred class lines. The concept of ...


Looking At Innovation Dialogically: Teaching Communication And (Social) Change In The Innovation Engineering Program At The University Of Maine, Mark J. Congdon Jr. 2018 University of Maine

Looking At Innovation Dialogically: Teaching Communication And (Social) Change In The Innovation Engineering Program At The University Of Maine, Mark J. Congdon Jr.

Electronic Theses and Dissertations

Higher education institutions face two concurrent demands: preparing students for the job-market, while also developing informed and engaged citizens (Frey & Palmer, 2014; Gould, 2003). How universities reconcile these demands varies. The Innovation Engineering program (IE) at the University of Maine strives to both, “change the world by enabling innovation” (concern for social issues) and educate entrepreneurs (students) whose innovations reach markets quicker and at a decreased risk (capitalist orientation) (Hall, 2013; Kelly, 2014). The program uses a systems approach to innovation by teaching tools and methods for creating, communicating, and commercializing meaningfully unique ideas. Processes and contexts are important parts of a ...


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