Organizational Communication Commons^™

Crisis Communication Strategies Of Police Organizations Subsequent Negative Public Perception And Media Framing, Alexia Knox

International Crisis and Risk Communication Conference

This research task examines crisis communication strategies of police organizations acting as spokespersons, subsequent negative public perceptions of police organizations, while attempting to understand how external and some internal variables, particularly, human processes of emotions and behaviors of police officers, victims of violence and minority groups, might contribute to negative crisis outcomes, as described in the regenerative crisis model, as the crisis becomes more prevalent and persuasive through media framing.

Turning Mismanaged Crisis Into Opportunity: Developing A Municipal Emergency Communication Plan For Puerto Rico, Mariely Valentin-Llopis

International Crisis and Risk Communication Conference

Three years after Hurricane Maria, rural municipalities of Puerto Rico find themselves as vulnerable as before the category 4 storm dwindled the Island’s resources. The town of Aguas Buenas is among the rural municipalities struggling to prepare for the next natural disaster. This pilot study provides a plan for activating the community with the purpose of forming the first community emergency management team (CEMT) in coordination with local officials. Through in-depth interviews with the people living in Aguas Buenas, the study presents a situation analysis followed by recommendations on how to train the community leaders and turn the crisis into …

Building Resilience For Stronger Communities, Barbara Gainey

International Crisis and Risk Communication Conference

Much of the early research in crisis management and crisis communication centered on the core competencies of crisis response: why do we need to plan for crises; what are the stages of effective crisis planning; what theoretical perspectives are helpful to scholars and practitioners; and what are the steps of an up-to-date crisis plan. Delineation of these core competencies goes on. Among these competencies, the crisis stage meriting the least attention arguably is post-crisis, the critical days and weeks immediately following the formal resolution of the crisis. Research attention has often focused on recovery and learning, positioning the organization for …

Simulating Medical Isolation: Communicatively Managing Patient And Medical Team Safety, Elizabeth L. Spradley, R. Tyler Spradley

International Crisis and Risk Communication Conference

Reducing hospital acquired or associated infections (HAIs) is a national public health priority. HAIs pose risks to patients, visitors, and medical personnel. To better understand how to communicatively manage safety in medical isolation, data was collected with nursing students simulating medical isolation in a high-fidelity simulation with a medical mannequin with C. difficile. Observations of nursing students and faculty revealed four distinct communication practices: social support, patient education, humor, and storytelling. Conclusions include recommendations to intentionally design these communication practices into high-fidelity medial isolation simulations and scale up these communication practices in routines of safety.

The Role Of Organizational Culture For Creating Understanding And Trust Through Internal Crisis Communication, Albena Björck, Petra Barthelmess

International Crisis and Risk Communication Conference

Understanding and trust are major goals of the internal communication in general. In a crisis situation with its inherent uncertainty and lack of time their importance is elevated to a new level. The crisis communication theory lacks a cultural contextualization and a long-standing tradition for including the influence of organizational culture. The purpose of this study is to enhance the understanding of corporate culture as a key factor for internal crisis communication and its effectiveness. It investigates how the visible and less visible levels of culture manifest themselves in the internal crisis communication practice and identifies organizational culture patterns that …

A Look At Vision: Perspectives Throughout The Organizational Hierarchy Of The Christian University Context, William Kyle Brantley

Electronic Theses and Dissertations

Research supports vision as a central tenet to leadership. Just as important as the content of vision is how it is communicated. However, once a vision is cast, far less is known about how it is communicated throughout the organization and how it influences members throughout the organizational hierarchy. For faith-based organizations like Christian colleges and universities, vision is particularly important as it serves to steer the institution toward a greater realization of its faith-based identity. This study contributes to the empirical research on vision, its communication, and its effect, as both the nature and impact of vision communication within …

From The Margins To The Center: Legitimation Strategies From An Alt-Right Case Study, Lauren C. Garcia

Theses and Dissertations

Despite a growing interest in understanding Donald Trump’s election in 2016 as part of the historical trajectory of white racial identity politics, we do not know much about how ideas deemed “radical right” become mainstreamed. My study builds on extant research that implicates the emergence of the think tank industry by viewing one such right wing think tank as a racialized organization. My analysis focuses on the organizational strategies of the National Policy Institute (NPI). Google searches for NPI spiked in 2016 with their vocal support of Trump and visible organizing in D.C. Using Williams’ (2018) theoretical framework of organizational …

The Ouachitonian 2020, Autumn Mortenson

OBU Yearbooks: The Ouachitonian

The 2020 Ouachita Baptist University yearbook, The Ouachitonian, records the events of this college year. Its goal is to remind readers of pleasant memories and enduring friendships formed at OBU, as well as of the students, faculty, staff, organizations, and events that shaped OBU in 2020.

The Fight Is Still On: An Ethical Analysis Of The American Civil Liberties Union’S Partisan Rhetoric In The Trump Era, Emily Charlotte Gerber

Graduate Theses, Dissertations, and Problem Reports

The 2016 U.S. presidential election of Donald Trump generated a newfound surge in political advocacy that greatly benefitted certain nonprofits and grassroots organizations. One of these organizations was the American Civil Liberties Union, a nonpartisan nonprofit dedicated to protecting and defending civil liberties and rights in the U.S. The ACLU received an unprecedented number of donations following Election Day and has since pursued an aggressive campaign against President Donald Trump.

In order to explore this phenomenon, this thesis analyzed the ACLU’s rhetoric between Presidents George W. Bush and Donald Trump (both Republicans) and between Presidents Barack Obama (Democrat) and Donald …

Hsu Communicative Practices: Administration Must Include The Student Voice, Q Medina

Communication Senior Capstones

This paper examines the impact of communication practices of university administration (openness and inclusion) on the student body’s sense of satisfaction, value, and connectedness by focusing on a selected collection of past moments of communication from administration to students. A total of five current instances where official emails were sent out addressing a handful of the biggest impactful events at the university and the following reactions from the overall student body was used as the qualitative data to analyze the effectiveness of such communication choices. Results of the observations confirmed that the current practices of the university administration were no …

A Social Media Strategy For An Academic Department, Stephanie Buermann, Heidi Everett, R. Jeffrey Ringer, Traci Anderson, Alex Davenport, Eddah Mutua

Journal of the Association for Communication Administration

This essay describes the process one communication studies department used to develop a social media strategy. That process involved identifying the audiences to be reached, establishing goals and objectives, conducting an audit to identify possible message posts, and selecting posts to reach our goals and objectives. The resulting strategy involves posting messages two to three times per week targeted toward specific audiences and reflecting twelve objectives. A calendar was created to guide the posts. Future research will assess the effectiveness of the strategy.

Rezistance: Diné Grassroots Organization And Modes Of Activism, Eric Robert Dougherty

Senior Projects Spring 2020

This ethnography looks at themes of Indigeneity and activism as it exists in the everyday realities of young people living in or around the Navajo reservation in the southwest United States. Through work-related projects of hogan construction, land reclamation, watershed management, and language restoration Navajo youth are given opportunities to take control of their present circumstances and imagine a different future for themselves and their families. Besides work, youth and activism are constituted through other mediums and spaces that allow people to express who they are, what they care about, and why these things are important to them. The consistent …

Gold & Blue, Fall 2020/Winter 2021, St. Mary's University- San Antonio, Texas

Gold & Blue

No abstract provided.

Legacy Traditions, Abigail Schreiner

Williams Honors College, Honors Research Projects

This paper discusses and examines how I planned and executed a new fall program for Girl Scouts of North East Ohio entitled, “Legacy Traditions.” This program took place in October 2019 at Camp Timberlane in Wakeman, Ohio. The attendance of the camp consisted of girls between the ages of 6 to 11 years old. After seeing there was a need for a program that discussed Girl Scout Traditions while teaching leadership and other core values of Girl Scouts, the program was created in partnership with Girl Scouts of North East Ohio. Girl Scouts is an organization where girls of all …

Fostering Communities Of Practice In Comprehensive Sex Education: Evaluation And Recommendations On The Foundations Training, Shanay L. Healy

Graduate Student Theses, Dissertations, & Professional Papers

Sex education is not contained to the classroom, rather, it is a lifelong evolving experience for both the individual and their community, which continually influence one another. More specifically, sexual health is understood through communication with others – exemplifying learning as a truly social process. As such, Communities of Practice theory (CoP) is a useful lens to better understand how a community can develop through social learning in sex education training. This paper evaluates the Foundations Training, a widely adopted Comprehensive Sex Education (CSE) practitioner training, using Wenger-Trayner’s (2015) list of CoP activities as a guide for qualitative coding. This …

How All In Are We Really?: An Examination Of Eastern Illinois University’S “All In” Branding Campaign’S Impact On Tenured Faculty Members’ Organizational Identification And Commitment, Melissa A. Stone

Masters Theses

Organizations are constantly putting out messages to the world, and many of these external messages speak on behalf of the organization’s internal members. While organizations often thoroughly examine whether these messages have the intended effect on target audiences, current research lacks answers to how internal members perceive and are impacted by these messages. To gain greater insight into the relationship between an organization’s external messages and the impact those messages have on internal members, this thesis examines Eastern Illinois University’s “All In” branding campaign and its perceived effect on tenured faculty members’ organizational identification and commitment. Ten tenured-faculty members were …

Crisis As A Constant: Understanding The Communicative Enactment Of Communities Of Practice Within The Extension Disaster Education Network (Eden), Danielle Maria Farley

Graduate Student Theses, Dissertations, & Professional Papers

Crisis is a constant of our reality. We are caught in the continual and inevitable cycle of crisis development. Whether it is a natural disaster, international conflict, or disease outbreak; knowledge is central to our ability to prepare for, respond, and recover from crisis. Knowledge is a social process that requires active participation (Wenger, 1998). CoP theory explains how knowledge is accomplished through the communicative practice of mutual engagement, negotiation of a joint enterprise, and shared repertoires (Iverson & McPhee, 2008). The Extension Disaster Education Network is a CoP that is longstanding, enacts knowledge, and is focused on preparing for, …

Tacit Knowledge Sharing Among Lecturers: Observations From Nigeria’S Premier University, Amiolemen Clement Ehijiagbone, Prof. Wole Michael Olatokun

Library Philosophy and Practice (e-journal)

Abstract

Introduction. The study examines the tacit knowledge sharing (KS) practices among lecturers in the University of Ibadan, Oyo State, Nigeria. It explored the presence of tacit knowledge sharing culture, KS processes, factors affecting the sharing of tacit knowledge, how the University supports the sharing of tacit knowledge, and the challenges of tacit knowledge sharing.

Method. Case study research design was used. The population composed academic staff in the University of Ibadan, Oyo State, Nigeria. Data was collected from thirty-one purposively selected lecturers using an interview schedule. Responses were audio recorded, transcribed and analysed using Nvivo 12.

Results. …

Almost Losing Her Dad Deepens Student’S Faith, Mark D. Weinstein

News Releases

Marci Gabrielse, a junior social work major at Cedarville University, almost lost her father to tongue cancer. This traumatic experience sent her on a faith journey that made her ask herself if she was willing to lose everything to serve her heavenly father.

Computer Science Program Receives $411,600 Grant, Mark D. Weinstein

News Releases

The state of Ohio and the Department of Higher Education (ODHE) awarded Cedarville University a five-year, $411,600 grant to provide student scholarships. This award will support student recruitment and continuation for the first two academic years. Awards in subsequent years are subject to budget appropriations by the Ohio General Assembly.