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Communication In Crisis, Blair Veloz 2013 Gonzaga University

Communication In Crisis, Blair Veloz

Communication & Leadership Dissertations and Theses

Many people today continually search for their identity in the world. In order for someone to effectively communicate, they must understand how they would communicate when they least want to, such as in a crisis situation. A crisis or multiple crises can affect how people see the world, themselves and ultimately how they will communicate in a time of trouble. With the use of Martin Buber and his view on I-Thou, this thesis assists in understanding the encounter with God and that He is what helps makes us complete. Helping others to reach this goal of communicating well, this thesis …


Servant-Leadership And Re-Establishment Of Organization Culture After Crisis, Reese Dayle Cooper 2013 Gonzaga University

Servant-Leadership And Re-Establishment Of Organization Culture After Crisis, Reese Dayle Cooper

Communication & Leadership Dissertations and Theses

Organizations create a base for culture through the language in mission, vision, and value statements (Deetz, 1995). Organization culture is then shaped and molded by organization members (Deetz, 1995). As a result, members form organization identities (Mead, 1934). Identities are fluid and constantly being negotiated (Stewart, Zediker, & Witteborn, 2009, p. 82). At any moment, organizations can face crisis. During the crisis, identities are threatened and organization culture becomes unstable (Beer & Steif, 1997; Sen, 2006). Stabilizing organization culture is important to the long-term success of an organization and to the long-term success of individuals. This study uses a case …


Voter Suppression: The Rhetoric Of New Voting Laws And The Republican Agenda, Michael C. McGee 2013 Gonzaga University

Voter Suppression: The Rhetoric Of New Voting Laws And The Republican Agenda, Michael C. Mcgee

Communication & Leadership Dissertations and Theses

This study examines the rhetoric used by Republican politicians regarding voter ID laws. Using Kenneth Burke’s theory of cluster analysis, key words and clustering terms are analyzed to identify the speaker’s worldview. The main sections include: philosophical assumptions about political rhetoric, the theoretical basis derived from Burke’s identification and victimage theories, a review of literature on the history of voting in the United States, results and discussion from the analysis of selected rhetoric from Republican politicians, and areas of further study. Statements from Republican politicians in Iowa, Texas, North Carolina, and Pennsylvania were selected for the analysis. The results of …


Performing Communication Without Words: A Dramaturgical Exploration Of Communication Between Caregivers And Children Who Are Nonverbal, Sara McGerald 2013 Gonzaga University

Performing Communication Without Words: A Dramaturgical Exploration Of Communication Between Caregivers And Children Who Are Nonverbal, Sara Mcgerald

Communication & Leadership Dissertations and Theses

Recognizing that human communication is highly expressive and it does not cease to exist if an individual is not able to produce spoken language, this thesis is an exploratory ethnographic study which seeks to utilize a dramaturgical perspective in identifying the function and structure of communication between children who are nonverbal (with a diagnosis of cerebral palsy) and their caregivers (Brissett & Edgley, 2009). The main informants for this study were two sets of parents with children diagnosed with cerebral palsy, who agreed to participate in twenty hours of engagement, which included direct interviews, observation, and personal interaction. The study …


The Intrapersonal Phenomenon: The Interactional Effects Of Intrapersonal Adjustments In The Organizational Change Of A Small Business, Jennifer Wilkes 2013 Gonzaga University

The Intrapersonal Phenomenon: The Interactional Effects Of Intrapersonal Adjustments In The Organizational Change Of A Small Business, Jennifer Wilkes

Communication & Leadership Dissertations and Theses

It is inevitable that change involves varying levels of communication. A relationship may consist of an individual's communication with one's self or with one or more persons. The functionality of a relationship depends on the effectiveness or ineffectiveness of the communication of those individuals involved. When change is necessary in any form of organization, the level of communication for each member plays a vital role, especially in a small company. Based on literature and theory, intrapersonal development and influence relies on the structure of one's cultural language. Language structure shapes one's inner speech and self-talk through processes of internalization. The …


How Skype And Face Time Have Changed The Way People Communicate Emotionally, Penelope Casarico 2013 Gonzaga University

How Skype And Face Time Have Changed The Way People Communicate Emotionally, Penelope Casarico

Communication & Leadership Dissertations and Theses

This thesis explores the relationship between technology and emotional communication, and focuses on how technology influences our personal thoughts, feelings, and emotions. By examining the philosophical assumption of Martin Buber that through our dialogue, there is mutual respect and appreciation for the other person involved because we hold that person in high regard and see that person in the image of God, this study seeks to answer the question, How have Skype and Face Time technology changed the way people communicate emotionally? The theoretical basis of this study focuses on Coordinated Management of Meaning, a theory that states that persons …


Effects Of Social Media On Individual Voting, Noel Albert Bermudez 2013 Gonzaga University

Effects Of Social Media On Individual Voting, Noel Albert Bermudez

Communication & Leadership Dissertations and Theses

In the 2008 presidential campaign, Barack Obama established social media as an essential part of the campaign toolbox. Twitter, a widely-used social media site, provides a means of creating virtual communities that can instantly send messages and move "followers" to action. This thesis seeks to ascertain if Twitter messages - sent to known supporters by a presidential campaign asking a person to vote - can positively affect that person's likelihood to cast a ballot and, if so, would that vote be for the candidate whose campaign tweeted the message. Media ecology, as proposed by Marshall McLuhan and developed by Neil …


The Role Of Race In Marketing Communications, Brandice Patrice Saunders 2013 Gonzaga University

The Role Of Race In Marketing Communications, Brandice Patrice Saunders

Communication & Leadership Dissertations and Theses

Americans are living in an age ofadvertising and successfuJly marketing to the right groups at the right time can enhance a brands marketing edge. However, in order to consider marketing successful, the marketing communication's message needs to be created appropriately. Guided by Social Cognitive Theory and Stuart Hall's Encoding/Decoding theory, this thesis examined how marketing communications have been displayed to Blacks, Whites, and Hispanics via television commercials. Also examined were how marketing communications via television commercials were perceived by each ethnic group and whether that group identified with the communication or had a cultural affinity towards the message. Results of …


Generational Differences Within A Corporate Workplace, Marie Jakubek 2013 Gonzaga University

Generational Differences Within A Corporate Workplace, Marie Jakubek

Communication & Leadership Dissertations and Theses

The purpose ofthis study is to examine generational diversity issues within the corporate workplace in order to develop strategies that can be employed to increase intergenerational understanding, morale and, improve productivity. The theory used to frame this study is the Communication Accommodation Theory. This theory allowed for a better understanding of specific challenges and opportunities that can occur when working in a multigenerational workforce. It is important for corporations to effectively address these differences in generations and take advantage of the values and expectations of each generation to keep a happy and healthy workplace. Data for this study was collected …


Muted Women In American Political Discourse: Quieting The Loud Silence, Constance Michelle Skingel 2013 Gonzaga University

Muted Women In American Political Discourse: Quieting The Loud Silence, Constance Michelle Skingel

Communication & Leadership Dissertations and Theses

This study examines the way women are denied an equal voice in American politics through disparities in our language structure and overt sexism. This thesis begins with a review of the literature which discusses the need for an equitable and just society and how the underlying structure of our language system is flawed in such a way that it subjugates women and inhibits the development of such a society. This is followed by a brief summary of why it is necessary for us to examine this societal disparity from the perspective of women themselves. This thesis uses a pentadic analysis …


Getting Thrown Under The Bus: The Impact Of Destructive Narcissistic Management On Group Sensemaking, Russell Allen Royston 2013 Gonzaga University

Getting Thrown Under The Bus: The Impact Of Destructive Narcissistic Management On Group Sensemaking, Russell Allen Royston

Communication & Leadership Dissertations and Theses

Despite the vast research and scholarship on leaders with narcissistic traits and tendencies, little research has focused on the impact these leaders have on group communication. This thesis uses an ethnographic research methodology to explore a group under destructive narcissistic management. Karl Weick’s (1995) theory of organizational sensemaking is used to examine the affected group’s communication. The study was conducted from a phenomenological perspective of the group’s lived experience. Kierkegaard’s theory of communication is also applied to learn how the group made sense of was happening to them during a period of substantial change (Anderson, 1963). The results show that …


Ua3/9/3 President's Office-Ransdell Reading File, WKU Archives, Virginia Brothers, Aaron Shuford 2013 Western Kentucky University

Ua3/9/3 President's Office-Ransdell Reading File, Wku Archives, Virginia Brothers, Aaron Shuford

WKU Archives Collection Inventories

Reading file of outgoing correspondence regarding the administration of WKU, fund raising, thank yous and letters of condolence.


A Descriptive Study Of The Leadership Role Of Community Health Ambassadors On Diabetes-Related Health Behaviors, Barbara Pullen-Smith 2013 North Carolina Agricultural and Technical State University

A Descriptive Study Of The Leadership Role Of Community Health Ambassadors On Diabetes-Related Health Behaviors, Barbara Pullen-Smith

Dissertations

Diabetes is a chronic disease that bears a disproportionate burden among African American populations. The lack of access to affordable, culturally appropriate health care is a key barrier to effective diabetes prevention or disease management for racial/ethnic minority populations. Living in public housing communities, with concentrated poverty, exacerbates the burden of diabetes and reduces access to screening and early detection services to prevent the onset of diabetes. The purpose of the study was to describe the leadership role of lay health advisors, known as Community Health Ambassadors (CHAs), on diabetes-related health behaviors of African Americans living in a public housing …


The Impact Of Group Personality Characteristics On Group Decision-Making, Kevin Shawn Bottomley 2013 North Carolina Agricultural and Technical State University

The Impact Of Group Personality Characteristics On Group Decision-Making, Kevin Shawn Bottomley

Dissertations

The purpose of this study was to determine (1) how group information sharing impact group decision effectiveness, (2) how group personality composition impact group information sharing, and (3) how group personality composition impact group decision effectiveness. The data collected was FIRO-B® scores on the expressed scale, group information sharing data as measured by the Process and Issues Questionnaire (PIQ), and group decision effectiveness data as measured by the PIQ. Correlation analysis were performed to analyze the group psychological characteristics (H2, H3, & H4,) based on an index created for each group where the data …


Leadership Department Newsletter - January 2013, Andrews University 2013 Andrews University

Leadership Department Newsletter - January 2013, Andrews University

Leadership Department Newsletter 2013

No abstract provided.


Staying Hungry, Staying Foolish: Academic Reflections On The Life And Career Of Steve Jobs, Amy E. Hurley-Hanson, Cristina M. Giannantonio 2013 Chapman University

Staying Hungry, Staying Foolish: Academic Reflections On The Life And Career Of Steve Jobs, Amy E. Hurley-Hanson, Cristina M. Giannantonio

Business Faculty Articles and Research

The 2011 death of Steve Jobs, Apple CEO and cofounder, generated a flood of articles in the popular press acknowledging his influence on the design and delivery of consumer products that changed the way multiple generations work and play. As one of the most visible, yet controversial CEOs in recent history, stories of his management style are likely to fuel a debate over his leadership effectiveness. It is expected that scholarly and academic articles will emerge in the next few years detailing the business lessons that can be learned from the way that Jobs ran Apple Computer, NeXT, Pixar, and …


Morton, Oliver Hazard Perry Throck, Bert Chapman 2013 Purdue University

Morton, Oliver Hazard Perry Throck, Bert Chapman

Libraries Faculty and Staff Scholarship and Research

Biographical portrait and analysis of Indiana Civil War Governor Oliver Morton.


A Study Of Rural Police Leadership Behaviors In Kentucky: A Full Range Perspective, Frank P. Kubala Jr. 2013 Eastern Kentucky University

A Study Of Rural Police Leadership Behaviors In Kentucky: A Full Range Perspective, Frank P. Kubala Jr.

Online Theses and Dissertations

The purpose of this study was to examine the leadership behaviors of rural police chief's in Kentucky through their self-perceptions and the perceptions of their subordinate officers utilizing the Multifactor Leadership Questionnaire (MLQ) Form 5X Short. The author assessed differences in the leadership factors of the Full Range Leadership Model and leadership outcomes between rural police chiefs and their subordinate officers. The sample included 47 rural police chiefs from 4 different regions of Kentucky and 94 of their subordinate officers.

The results indicate that 8 out of the 9 leadership factors differed between the self-reported ratings by the rural police …


The Effectiveness Of The United States Air Force Developmental Teams, Jason Michael Newcomer 2013 Embry-Riddle Aeronautical University

The Effectiveness Of The United States Air Force Developmental Teams, Jason Michael Newcomer

Aeronautics

The Results-Based Leadership Group surveyed 470 companies and discovered that the top 25companies with effective leadership practices dedicated twice as much effort to leadership development as did other companies, indicating a strong relationship between success and leadership development. The problem explored in the current study was the lack of qualitative analyses of the U.S. Air Force Development Team processes. The purpose of the case study was to survey Development Teams at the U.S. Air Force in Washington, DC to explore how effectively the teams’ processes resulted in identification, selection, and/or development of leaders who meet strategic needs of the service. …


Actions, Practices, And Workplace Conditions That Characterize High-Engagement Workgroups In A Hospital Environment, Barbette Weimer-Elder 2013 Andrews University

Actions, Practices, And Workplace Conditions That Characterize High-Engagement Workgroups In A Hospital Environment, Barbette Weimer-Elder

Dissertations

In the United States a large number of people are not engaged at work. The lack of engagement affects the service outcomes as well as financial bottom line of organizations. The cost of actively disengaged employees in the U.S. is about $300 billion a year. Research cites the importance of examining business units that scored high on employee engagement to learn about actions and practices that drive business outcomes.

Between 2005-2010 The Community Hospital (TCH), part of a Healthcare Corporation in Valley Town, USA (pseudonym), assessed employee engagement using Gallup’s Q12 survey. Some groups scored in the top quartile and …


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