Work, Economy and Organizations Commons^™

Prosocial Rule-Breaking To Help Customers Among Hospitality Employees, Ankita Ghosh

UNLV Theses, Dissertations, Professional Papers, and Capstones

This research investigates the causes and effects of prosocial rule-breaking behavior among hospitality employees to serve a customer. This research takes a two-study approach based on the depletion theory (Baumeister, 2002). Study 1 examines the effect of unique aspects of the hospitality industry i.e., customer mistreatment and work-overload on PSRB-S through the mediating role of employee depletion. To avoid common method biases, a two-wave time-lagged online survey research design was implemented to collect data for Study 1. Customer mistreatment and work overload were measured in Time 1 and employee depletion and PSRB-S were measured in Time 2. Study 2 examined …

Employee Engagement As A Shared Responsibility: A Study Of Engagement Strategies Employed By Legal Assistants, Thomas A. Steele

Graduate Theses and Dissertations

The purpose of this study was to identify strategies used by legal assistants to engage, stay engaged, and reengage, when appropriate, in their work, in particular when common organizational efforts fall short or do not exist. Constructivism and job demands-resources (JD-R) were the primary frameworks for understanding and analyzing the phenomenon of developing engagement strategies.

Qualitative data were drawn through semi-structured interviews with 16 legal assistants. The interviews were recorded and transcribed. Trustworthiness and validity were enhanced by using multiple respondents and allowing each to review the transcripts for accuracy, fairness, and clarity. The transcriptions were then analyzed for themes. …

Teacher Demoralization: Neoliberal Influence On The Complex Education System And Teacher Morale, Dionne Elvira

Electronic Theses, Projects, and Dissertations

Since the 1980s, neoliberal influence has slowly taken over our education system’s vision and purpose. Presently, marketization in schooling has drawn the attention and influence of those of monetary and political power (Bartlett et al., 2002). Accountability measures set in place by the strings attached to school funding and sanctions encompass blanket demands on classroom instruction not equitably designed to support our diverse student populations (Ravitch, 2013; Reigeluth, 2014; Tsang, 2019). The school system, as it presently stands, is managed and maintained under systematic models that do not align to the complex needs of each unique school within its unique …

Lessons Learned While Conducting Utilization-Focused Workforce Evaluation, Robert Blagg, Michelle Graef, Cynthia F. Parry, Courtney L. Harrison

Other QIC-WD Products

The QIC-WD learned many lessons while conducting utilization-focused workforce research across eight diverse public child welfare agencies. In this brief we detail how we are chronicling natural variation (e.g., stay at home orders, hiring freezes, political will, and leadership changes), synthesizing existing data, conducting process evaluation (e.g., identifying implementation drivers), visualizing data to meet diverse stakeholder information needs, and building systems that are both flexible and sustainable.

Experiences Of Transgender Men Who Joined National Pan-Hellenic Council Sororities Pre-Transition, Sydney Epps

LSU Doctoral Dissertations

The National Pan-Hellenic Council (NPHC) - affectionately known as The Divine Nine - are places of support and leadership development for students. However, these groups espouse traditional gender role themes that align with sexual orientation and gender rigidity. This paper explores how four NPHC members negotiate their identity as both nonbinary or transgender, and Greek. Using the narrative inquiry approach, the researcher will explore how sorority members who no longer identify as cisgender women are treated post-gender transition by other sorority members.

Introduction To Workforce Metrics, Quality Improvement Center For Workforce Development (Qic-Wd)

Other QIC-WD Products

It is important for Human Resources (HR) and child welfare leaders to start with a question-based mindset when analyzing workforce data (i.e., being thoughtful about what you and/or your stakeholders want to know), but it is also important to leave room to explore the data as well. This can only be accomplished if you know what is possible. This blog post describes some of what is possible to explore within the realm of workforce metrics as they relate to employee well-being, performance, and retention.

In many ways, the concept of workforce metrics is still in its infancy and many things …

Crisis And Connection, Qiuyi Tan, Christy Davis, Dalvin Sidhu, Tania Nagpaul

Lien Centre for Social Innovation: Research

COVID-19 has bridged a longstanding disconnect between Singapore’s resident and migrant populations, showing that the health and well-being of everyone are linked in a pandemic. This paper reviews the available research on low-wage migrant workers in Singapore and unpacks the challenges using design thinking and its human-centred ethos. Transformative social change often starts with knowledge and understanding. We map out the research so you can use it.

The Impact Of Covid-19 On Asian Businesses And The Economy, Havovi Joshi

Asian Management Insights

The Covid-19 pandemic will likely end when a vaccine can be made available to everyone, or when we have achieved some measure of herd immunity. Unfortunately, both are as yet nowhere in sight.

2020 Supplementary Directory Of New Bargaining Agents And Contracts In Institutions Of Higher Education, 2013-2019, William A. Herbert, Jacob Apkarian, Joseph Van Der Naald

Publications and Research

The 2020 Supplementary Directory is an analysis of data for the period 2013-2019 of new bargaining units, bargaining agents, and contracts in higher education following publication of our last directory in 2012. The 2020 Supplementary Directory includes a listing of all new bargaining relationships concerning faculty, department chairs, librarians, postdoctoral scholars, academic researchers, and/or graduate student employees. It also includes data about bargaining units that existed prior to 2013 but did not appear in the last directory such as postdoctoral scholar and academic researcher bargaining units. Unlike prior directories, the 2020 Supplementary Directory includes a detailed unit composition description for …

2020 Supplementary Directory Of New Bargaining Agents And Contracts In Institutions Of Higher Education, 2013-2019, William A. Herbert, Jacob Apkarian, Joseph Van Der Naald

Publications and Research

The 2020 Supplementary Directory is an analysis of data for the period 2013-2019 of new bargaining units, bargaining agents, and contracts in higher education following publication of our last directory in 2012. The 2020 Supplementary Directory includes a listing of all new bargaining relationships concerning faculty, department chairs, librarians, postdoctoral scholars, academic researchers, and/or graduate student employees. It also includes data about bargaining units that existed prior to 2013 but did not appear in the last directory such as postdoctoral scholar and academic researcher bargaining units. Unlike prior directories, the 2020 Supplementary Directory includes a detailed unit composition description for …

Appraisal-Tendency Framework And Gender: A Moderator In The Emotions And Judgement Process, Sarah Tucker, Alexander T. Jackson, Satoris Howes, Kaitlyn Berry

River Cities Industrial and Organizational Psychology Conference

The study aims to clarify and understand the role that gender has on perceptions of justice through placement of blame and emotion. The Appraisal Tendency Framework explains how emotion impacts judgements, and the fairness theory explores how blame placement affects perceptions of justice. This research explores the impact of gender on both models. This study will utilize a 2 (emotional induction) x 2 (gender of actor) design. In the emotional induction portion, participants will view clips from movies to induce either sadness or anger. Following the video clip, all participants will be asked to write about a time they either …

Making The World A Better Place: How Crowdfunding Increases Consumer Demand For Social-Good Products, Bonnie Simpson, Martin Schreier, Sally Bitterl, Katherine White

Management and Organizational Studies Publications

Crowdfunding has emerged as an alternative means of financing new ventures wherein a large number of individuals collectively back a project. This research specifically looks at reward based crowdfunding, where those who take part in the crowdfunding process receive the new product for which funding is sought in return for their financial support. This work illustrates that consumers make fundamentally different decisions when considering contributing their money to crowdfund versus purchase a product. Six studies demonstrate that compared to a traditional purchase, crowdfunding more strongly activates an interdependent mindset and, as a result, increases consumer demand for social-good products (i.e., …

Design Thinking As A Common Language Between Higher Education And Employers, Johnna Denning-Smith

Dissertations

This qualitative study explores student skill preparedness for the work force through semi-structured interviews and focus groups with current college students, faculty members, and employers. Responses from study participants were transcribed, coded, and thematically organized into the following four categories of skills that employers seek in recent college graduates: critical thinking skills, resiliency, workplace skills, and discipline specific skills. The findings include participant perceptions of the importance of these skills and whether higher education effectively prepares recent graduates for the workforce. As part of this discussion, design thinking is presented as a bridge between these groups and as a solution …

2020 Evaluation Of The Highway Construction Workforce Development Program, Maura Kelly, Lindsey Wilkinson

Sociology Faculty Publications and Presentations

The Oregon Department of Transportation (ODOT) and Oregon Bureau of Labor and Industries (BOLI) have partnered in a statewide effort—the Highway Construction Workforce Development Program—to recruit, train, and employ a diverse workforce for highway construction jobs throughout the state. This program, begun in 2010, supports a variety of initiatives designed to improve the recruitment and retention of women and people of color in Oregon’s highway construction trades. The programs evaluated in this report include the following: preapprenticeship programs, supportive services providing financial assistance (i.e., fuel assistance; support for overnight travel; childcare; work clothes, tools, and protective equipment; hardship funds) and …

Towards A Workforce Development Action Plan In The City Of Chelsea: Community Voices, Fabián Torres-Ardila, Daniela Bravo, Henry Chavez, Lorna Rivera

Gastón Institute Publications

The mission of the Gastón Institute at UMass Boston is to inform policymakers and the public about issues vital to the state’s growing Latino community and to provide research, analysis, and information necessary for more effective public policy development. The Gastón Institute has a long track record of conducting collaborative mixed-methods research in Chelsea, especially with Latino immigrants from Central and South America. For example, in 2008-2010, Gastón researchers worked with Chelsea Public Schools to evaluate family literacy programs at five schools. Since 2016, Gastón faculty have been working with Chelsea High School and Bunker Hill Community College’s Chelsea campus …

Between Lives And Economy: Optimal Covid-19 Containment Policy In Open Economies, Wen-Tai Hsu, Hsuan-Chih Luke Lin, Yang Han

Research Collection School Of Economics

This paper studies optimal containment policy for combating a pandemic in an open-economy context. It does so via quantitative analyses using a model that incorporates a standard epidemiological compartmental model in a multi-country, multi-sector Ricardian model of international trade with full-fledged input-output linkages. We devise a novel approach in computing optimal national policies in the long run, and contrast these policies with a baseline in which countries maintain their current policies until vaccine availability. The welfare gains under optimal policies are asymmetric as the gains for the set of countries which should tighten up the containment measures are much larger …

Hedging Season: The Effect Of Hedging Using Financial Derivatives On Firm Value Of Publicly-Listed Non-Financial Firms In The Philippines, Julio Alfonso D. Arrastia, Christina Angela N. Balagot, Joseph Anthony Go, Dominique Ann Philomena V. Lacuna

Angelo King Institute for Economic and Business Studies (AKI)

Firms use financial derivatives as a way to hedge risky transactions to avoid financial risks. Studies have focused on firms’ use of financial derivatives in developed countries. However, there is limited research done on emerging markets like the Philippines because these economies have only recently adapted advanced reporting standards that obligate the disclosure of the nature and extent of risks resulting from the use of financial instruments. We used Tobin’s Q ratio to proxy for firm value and to determine the presence of a hedging premium. Because derivatives are used by firms to hedge against currency risks, interest rate risks, …

Southern California Regional Workforce Development Needs Assessment For The Transportation And Supply Chain Industry Sectors, Tom O’Brien, Deanna Matsumoto, Diana Sanchez, Caitlin Mace, Elizabeth Warren, Eleni Hala, Tyler Reeb

Mineta Transportation Institute

COVID-19 brought the public’s attention to the critical value of transportation and supply chain workers as lifelines to access food and other supplies. This report examines essential job skills required of the middle-skill workforce (workers with more than a high school degree, but less than a four-year college degree). Many of these middle-skill transportation and supply chain jobs are what the Federal Reserve Bank defines as “opportunity occupations” -- jobs that pay above median wages and can be accessible to those without a four-year college degree. This report lays out the complex landscape of selected technological disruptions of the supply …

Social Media Marketing Adoption Strategies: An Exploratory Multiple Case Study Of Landscape Industry Small Businesses, Crystal Lupo, Jason R. Stroman

Journal of Social, Behavioral, and Health Sciences

Despite research contending that marketing is a pivotal factor in small business success, many small business owners continue to underutilize low-cost marketing options available to them. Of these options, social media marketing is a useful tool to maintain competitiveness in the larger marketplace. However, the adoption of social media best practices in small business remains deficient. The landscape industry is a large and growing field with small businesses making up a large and growing share of the industry. Yet some landscape industry small business owners lack strategies to adopt innovative social media marketing strategies to help ensure business viability. This …

Developing Employment Environments Where Individuals With Asd Thrive: Using Machine Learning To Explore Employer Policies And Practices, Amy Jane Griffiths, Amy E. Hurley Hanson, Cristina M. Giannantonio, Sneha Kohli Mathur, Kayleigh Hyde, Erik Linstead

Education Faculty Articles and Research

An online survey instrument was developed to assess employers’ perspectives on hiring job candidates with Autism Spectrum Disorder (ASD). The investigators used K-means clustering to categorize companies in clusters based on their hiring practices related to individuals with ASD. This methodology allowed the investigators to assess and compare the various factors of businesses that successfully hire employees with ASD versus those that do not. The cluster analysis indicated that company structures, policies and practices, and perceptions, as well as the needs of employers and employees, were important in determining who would successfully hire individuals with ASD. Key areas that require …

Providing Child Care, Christine Ho, Sunha Myong

Research Collection School Of Economics

Women’s economic empowerment has been hailed as one of the most remarkable revolutions in the past 50 years (Dunlop, 2010). Access to affordable childcare is one of the key determinants of fertility and maternal employment, with grandparents and governments often stepping up to provide much needed support to families. This chapter proposes a synthesis of the state of knowledge on child care and discusses policy relevant issues applicable to the Singapore context. Selected policies are documented and lessons from the international landscape are discussed. The chapter discusses how child care costs may affect fertility and maternal labour supply in Section …

Unprotected On The Job: How Exclusion From Safety And Health Laws Harms California Domestic Workers, Isaac Jabola-Carolus

Publications and Research

Since its creation in 1973, California’s Occupational Safety and Health Act has excluded an entire class of workers—those employed in private households as nannies, housecleaners, home health aides, and home attendants. This report documents the human cost of their exclusion at a time when COVID-19 and ecological disaster compound typical workplace hazards. Based on a recent survey of over 700 domestic workers across the Los Angeles and San Francisco metropolitan areas, the report offers a large-scale snapshot of safety and health challenges faced by this workforce. Findings demonstrate that job-related injuries, illness, and violence are common; that employers rarely provide …

You've Been With The Professors: An Examination Of Higher Education Work Stoppage Data: Past And Present, William A. Herbert, Jacob Apkarian

Publications and Research

This law review article analyzes work stoppage data in calendar years 2012-2018 involving academic and non-academic employees at higher education institutions. It contextualizes the recent data through a review of the history of unionization and strikes in the field of education along with faculty strike data for the period 1966-1994. The study contributes to the literature concerning unionization and collective bargaining in higher education and will be of value to those who study or are engaged in labor relations at colleges and universities. We find that there was a total of 42 strikes and one lock-out involving faculty, graduate assistants, …

Want To Improve Organizational Outcomes? Consider People Analytics, Quality Improvement Center For Workforce Development (Qic-Wd)

Other QIC-WD Products

People analytics has been around for more than 20 years. However, it continues to be viewed as an emerging area of study. People analytics shows the contribution that the workforce makes to organizational success and provides insight to maximize that contribution. It is an evidence-based practice that allows human resources (HR) staff to evaluate practice for the purpose of improving outcomes for employees, and to communicate with the workforce the effectiveness of personnel management and HR practice. People data, when used appropriately, may improve trust and transparency within organizations.

There is evidence that organizations are not using the people and …

Young In University-Work Transition: The Views Of Undergraduates In Southern Italy, Cristiano Felaco Phd, Anna Parola

The Qualitative Report

In the last few years, economic and social changes have made the path from university to work long and twisted, in particular in Southern Italy, an area with the highest rate of unemployment. This contribution aims to exploring the experiences of university-work transition of undergraduates. Using an open-ended interview, the authors obtained narrative data from 150 undergraduates from Southern Italy. Textual Analysis and Text Network Analysis were carried out to identify the thematic clusters and obtain the network pattern of lemmas in order to understand process of meaning construction of students. The analysis shows four clusters: “Awareness of one’s own …

Exploring How Social Networks Contribute To African Immigrants’ Ability To Procure A Sustainable Livelihood In New York City, Richmond Opoku Donyina

Capstone Collection

This research explores the effects of social networks on the ways that African immigrants in New York City secure, and sustain their livelihoods. Through lines of inquiry including social capital, livelihood resources, and economic activities, this research explores possible livelihood outcomes of Africans immigrants in New York City in relation to their social networks. By exploring themes through case studies of immigrants from different countries on the African continent, this research illustrates how becoming embedded in social networks in ones’ geographical jurisdiction widens an individual’s social capital, which in turn contributes to the probability of that individual in securing and …

Women Workers In The Informal Sector Of The Textiles Industry In Pakistan: A Grounded Theory Approach, Shafi Erum

Student Works (2020-2029)

Post liberalisation firm-level strategic decisions are an issue of concern in developing markets, particularly since the post Agreement on Textiles and Clothing (ATC) phase of the textile industry. The issue of workers’ well-being, the post ATC phase, is well documented in terms of the employment and wage aspects for women workers. There is, however, a dearth of knowledge in understanding women workers’ experiences following from firms’ strategic decisions in the informal labour market setting, despite the rise in informal women workers. Further, the position of informal women workers, which is where they “fit” given their “voice” with their employers, has …

Perspective: Responding To The Well-Being Of Health Care Workers And Learners In Academic Medicine During The Covid-19 Pandemic, Cherie C. Hill, Paula G. Gomes, Alayna H. Feng, Cricket C. Gullickson, Carla I. Haack, Sheryl L. Heron

Journal of Wellness

No abstract provided.

Among Low-Income Women In San Francisco, Low Awareness Of Paid Parental Leave Benefits Inhibits Take-Up, Julia M. Goodman, Holly Elser, William H. Dow

OHSU-PSU School of Public Health Faculty Publications and Presentations

Paid family leave policies have the potential to reduce health disparities, yet access to paid leave remains limited and unevenly distributed in the United States. Using California administrative claims data, we examined the impact of the San Francisco Paid Parental Leave Ordinance, the first in the US to provide parental leave with full pay. We found that the law increased parental leave uptake in San Francisco by 13 percent among fathers, but there was little change in leave among mothers. Data from a survey of mothers suggest that the limited impact may be partly a result of low understanding of …

Job Duration And Match Characteristics Over The Business Cycle, Ismail Baydur, Toshihiko Mukoyama

Research Collection School Of Economics

This paper studies the cyclical behavior of job separation and the characteristics of matches between workers and jobs. We estimate a proportional hazard model with competing risks, distinguishing between different types of separations. A higher unemployment rate at the start of an employment relationship increases the probability of job-to-job transitions, whereas its effect on employment-to-unemployment transitions is negative. We then build a simple job ladder model to interpret our empirical results. A model with two-dimensional heterogeneity in match (job) characteristics has the same qualitative features as the data. Once the model is extended to include cyclicality in the offered match …