Work, Economy and Organizations Commons^™

Examining Nonprofit Social Service Sector Burnout And Turnover: Trait Mindfulness As A Moderator Of Work-Life Balance And Compassion Fatigue, Melissa L. Brown

Dissertations

Nonprofit burnout and turnover surpass all national industries, specifically in the social services subsector. In contrast to their for-profit counterparts, nonprofit turnover rates remain on the rise. While literature indicates that one of the primary drivers of nonprofit turnover is burnout, more granular research proposes that nonprofit social service employees encounter a distinct form of burnout generated by the exposure to secondary traumatic distress known as compassion fatigue. This study investigated the antecedents of this phenomenon by examining trait mindfulness as a moderator of work-life balance and compassion fatigue among nonprofit social service providers. To sustain a workforce that provides …

Exploring Contributions Of Partnerships Between Employers And Disability Organizations On Recruitment, Hiring, Training, Retention, And Accommodation Of Individuals With Disabilities In Mississippi, Peter Oluwadare Kalejaiye

Dissertations

The Americans with Disabilities Act (ADA) of 1990 provides equal employment opportunities for individuals with disabilities (IWDs) by prohibiting discrimination in employment. However, one out of four IWDs face discrimination in employment in the United States (U.S. Bureau of Labor Statistics, 2023). Additionally, despite establishing the Office of Disability Employment Policy and enacting the Workforce Innovation and Opportunity Act to help integrate IWDs into the workforce, IWDs face barriers to equal and equitable employment (NASEM, 2017). Previous studies recommend partnerships between employers and disability organizations (DOs) to provide employment opportunities and benefits for IWDs through recruitment, hiring, training, retention, and …

Unleashing Excellence: Strengthening It Leaders Through Executive Coaching, Tonya S. Rivers

Dissertations

This paper explores the impact of executive coaching on Information Technology (IT) leaders. Many organizations across different industries lack strong leadership, as exposed by COVID-19. Companies aim to keep exceptional leaders and establish upbeat workplaces to achieve success. Although previous research has examined leadership effectiveness, it is still unclear how best to manage employees' perceptions of effective leadership. The goal of this research is to provide new insights into what can improve perceptions of leadership effectiveness. I explored the role executive leadership coaching has on managers working in the Information Technology (IT) field. Current literature often mentions the need for …

Becoming A Leader “On The Job”: An Exploratory Study Examining How Internal Interim Leaders Build Their Leadership Capacity While Nonprofit Executive Directors Are On Sabbatical, Michelle Schneider

Dissertations

Nonprofit organizations have long underinvested in leadership development, potentially hindering their ability to fulfill their missions effectively. This study examined the use of nonprofit organization sabbaticals that give executive directors time away while building the leadership capabilities of the interim leader. This research explored the on-the-job leadership development of six individuals who served as interim leaders in southern California nonprofit organizations during their executive directors' participation in a 3-month, foundation-funded sabbatical program.

In this study, data were collected through in-depth interviews with interim leaders. A formative influences timeline technique was employed to center the participant's voice rather than the interviewer's …

Determining Factors For Improved Uptake Of Harm Reduction Services In The United States: A Study Of Inclusive, Culturally Sensitive Messaging, Lauretta Ekanem Omale

Dissertations

Harm reduction refers to public health policies and programs aimed at decreasing the adverse consequences associated with drug use. While harm reduction services (e.g., syringe exchange programs) can mitigate health risks, marginalized groups face barriers to service access and utilization, partially due to ineffective messaging approaches that fail to align with cultural values and experiences. A one-size-fits-all approach to messaging can negatively impact service utilization, health outcomes, and health disparities. Ineffective communication can lead to poor adherence to treatment, poorer health outcomes, and increased adverse events.

Culturally insensitive communication contributes to stigma, mistrust, and lack of perceived relevance, discouraging service …

Teacher Initiated Collaboration In Community: A Case Study Considering Communities Of Practice At A Title I Middle School, Katherine Stewart

Dissertations

This qualitative case study investigates how faculty members in a Title I middle school engage in collaborative practices to enhance professional growth without formal professional learning. Framed within a descriptive lens (Merriam, 1998) and informed by Brown and Duguid's Community of Practice (CoP) framework (1991), the study addresses two research questions: (1) How do teachers collaborate to improve their practice outside formal professional learning? (2) In what ways do these methods reflect the elements of CoP: working, learning, and innovating? Through data analysis, the study reveals that teachers predominantly collaborate on student behavior and classroom management, with curriculum being a …

Local Labor Markets Exposure To Artificial Intelligence, Greg Call

Dissertations

As more evidence builds that artificial intelligence (AI) is a new general-purpose technology driving a fourth industrial revolution, scholars have begun to consider its potential impact on labor markets. The current debate among researchers is centered on whether AI will ultimately produce net new job gains or losses and what type of workers will benefit or be displaced. While no consensus has developed yet within the literature on AI’s predicted net employment impact, a majority of studies are forecasting that a skill-biased technological change will occur.

This exploratory study contributes to the current literature by operationalizing Webb’s objective patent-based AI …

Self-Efficacy And Job Satisfaction As Predictors Of Burnout Among School Psychologists In The Midwest United States, Elizabeth Mcknight-Romney

Dissertations

Problem

The concept of burnout is expressed as a syndrome evidenced by chronic exhaustion, depersonalization, and a lack of personal accomplishment. Burnout or work burnout syndrome is conceptualized as a prolonged process of emotional fatigue, involving loss of motivation and expectations, generating a feeling of failure affecting personal, work, and social levels (Maslach et al., 2001). Victims of burnout usually become exhausted, cynical about work-related matters, and question their capacity or ability to perform. Job burnout includes feeling exhausted physically, emotionally, and or mentally in the context of work (Maslach & Jackson, 1981). The demanding profession of school psychology has …

Higher Education Business And Technology Leaders’ Behaviors That Drive Outcome Alignment, Katherine Lynch-Holmes

Dissertations

Higher education institutions (HEIs) face unprecedented challenges, including capacity alignment, financial sustainability, and even public confidence (Grajeck & Brooks, 2020; Grawe, 2019; Oblinger, 2019; Simone, 2020, Wheeler, 2020, Witt & Coyne, 2019). Financial challenges force HEIs to reduce costs by making decisions like cutting programs, laying off staff or merging institutions to reduce operating costs (Chen et al., 2019; Sellingo, 2017; Witt & Coyne, 2019). Higher education leaders (HELs) must act as trusted partners and broker technology to align processes, support, and outcomes (Luftman 2000; Petkovics, 2018; Reinitz, 2019). Unfortunately, higher education’s business-technology (BITA) alignment remains lower than other national …

Barriers To Post-Secondary Success, Douglas Swanson, Najeana Henderson, Maritza Sloan

Dissertations

This study reviews factors that prior studies have identified or failed to consider as barriers to post-secondary success. The three main areas include academic success for Latinx students after high school, organizational systems and their impact on African-American students’ postsecondary readiness, and what workers think of their high school education with regards to career preparedness.

Five factors are identified as major barriers for Latinx students to continue in a higher education system. A survey of former students from Saint Louis, Missouri, and Dallas, Texas, metroplex area identified 56 Latinx students that participated in an initial survey. This led to a …

Design Thinking As A Common Language Between Higher Education And Employers, Johnna Denning-Smith

Dissertations

This qualitative study explores student skill preparedness for the work force through semi-structured interviews and focus groups with current college students, faculty members, and employers. Responses from study participants were transcribed, coded, and thematically organized into the following four categories of skills that employers seek in recent college graduates: critical thinking skills, resiliency, workplace skills, and discipline specific skills. The findings include participant perceptions of the importance of these skills and whether higher education effectively prepares recent graduates for the workforce. As part of this discussion, design thinking is presented as a bridge between these groups and as a solution …

Against The Wind: A Study On Aviation As A Female Career Choice, Bonnie Gagliardo

Dissertations

Purpose: The purpose of this phenomenological study is to identify and describe the educational and social experiences that sparked the interest of female pilots as young women to pursue a career in aviation.

Methodology: This qualitative phenomenological study utilized semi- structured interviews to explore the lived experiences of female pilots, to understand if there were common social and educational factors which influenced them to become interested in aviation. Using convenience sampling, eleven pilots who hold a Federal Aviation Administration Commercial or Airline Transport Pilot’s License were selected to participate in this study.

Findings: The findings from this …

Making The Invisible Visible: Capturing The Multidimensional Value Of Volunteerism To Nonprofit Organizations, Sue Carter Kahl

Dissertations

Volunteers represent an important part of the nonprofit labor pool, and their contributions are diverse and significant. Yet, the assessment of the value that they bring to nonprofit organizations often is reduced to a few numbers and understood to be an economic decision based on their absence of wages. This value is traditionally reported as volunteer numbers, hours, and an hourly financial value assigned to volunteer time. These data are important tools for articulating volunteer contributions. However, the emphasis on numbers and economic value sometimes obscures important dimensions of service. Therefore, the purpose of this dissertation was to reveal more …

Redefining Burnout: Exploring Common Conceptualizations And The Neurophysiology Of Chronic Stress To Establish An Integrated Allostatic Model, Danny A. Guzzi

Dissertations

Burnout is a widely researched stress-related phenomenon associated with numerous adverse outcomes for employees and organizations. Unfortunately, burnout is not well understood and research to this point has been flawed due to a lack of consensus on the definition, dimensionality, and context of the construct. Prevalent conceptualizations of burnout have been criticized for being arbitrarily developed without solid theoretical foundation and for failing to clearly distinguish burnout from depression or other work-related conditions such as compassion fatigue, secondary traumatization, and vicarious traumatization. The current project first examines relevant literature to identify commonalities among prevalent burnout conceptualizations. Then relevant stress research …

Intercultural Coworker Relationships (Icors) In The Global Workplace: A Grounded Theory Study, Jennifer L. Morton

Dissertations

Previous research supports what employees intuitively sense: peers make the place (Chiaburu & Harrison, 2008; Schneider, 1987). Extant research suggests coworker relationships have critical influence on outcomes ranging from turnover (Felps, Mitchell, Hekman, Lee, Holtom, & Harman, 2009) to creativity (Homan, Buengeler, Eckhoff, van Ginkel, & Voelpel, 2015) to organizational commitment (Viswesvaran & Ones, 2002) to employee health and well-being (Heaphy & Dutton, 2008). Despite the increase of Intercultural COworker Relationships (ICORs), particularly in multinational firms in the technology industry, research has yet to examine what defines coworker relationship quality in the presence of national cultural differences. In other words, …

The Predictors Of Juvenile Recidivism: Testimonies Of Adult Students 18 Years And Older Exiting From Alternative Education, La Toshia Palmer

Dissertations

Purpose: The purpose of this descriptive, qualitative study was to identify and describe the importance of the predictors of juvenile recidivism and the effectiveness of efforts to prevent/avoid juvenile recidivism as perceived by previously detained, arrested, convicted, and/or incarcerated adult students 18 years of age and older exiting from alternative education in Northern California. A second purpose was to explore the types of support provided by alternative schools and the perceived importance of the support to avoid recidivism according to adult students 18 years of age and older exiting from alternative education.

Methodology: This qualitative, descriptive research design identified …

Dangerous Deals: A Case Study Of Nafta As A Criminogenic Policy, Daniel J. Patten

Dissertations

This study examines the creation of a criminogenic policy, NAFTA, and its subsequent social harms that primarily impacted poor rural farmers and indigenous people in Mexico. Previous research into state-corporate crime has focused on crimes committed by one state and one corporation, while little research has investigated the commission of crimes by more than one state operating in collusion. Previous research on human rights violations has emphasized genocide and physical integrity rights, while this study raises attention to “lesser” human rights violations such as abusive working conditions, lack of political participation in policy formation, and limited access to clean air …

Networked: An Investigation Into The Economic Contribution Of Manuel Castells, Darrick Brake

Dissertations

The central focus of this dissertation is contemporary network theory as discussed by Manuel Castells with an emphasis on his theoretical discussion on economic theory. This research centers on critically evaluating the works of Manuel Castells and discuss how his ideas on the theory of networks and the “network society” in relation to changes in the economic structure and information capitalism have made significant contributions to not only information society theory but also economic and sociological theory. This research was done as a two-part process in which there is a comparative analysis of the unique and underlying contributions contained within …

Work Stress: A Review, Analysis, And Extension Of The Job Demands-Control (-Support) Model, Marcus J. Fila

Dissertations

Occupational stress and health literature is devoted to understanding and predicting the phenomenon of stress in the workplace, given its costly implications to individual and organizational health and well-being. The job demands-control (-support) (JDC(S)) model has been highly influential in occupational stress and health literature for over 37 years, and has been the theoretical foundation of more empirical studies than any other work stress model. To date, over three-hundred published studies have examined relationships between various forms of demands, control over work, and support on numerous physical and psychological strains. However, several issues concerning the model have yet to be …

A Metaevaluation Of The Commission On Fire Accreditation International Accreditation Process, Stacy A. French

Dissertations

Fire and emergency services throughout the country are being required by local governmental authorities to provide efficient and effective services. In 1996, the International City-County Management Association (ICMA) and the International Association of Fire Chief (IAFC) executed a master trust agreement that established the Commission on Fire Accreditation International (CFAI) to award accreditation to those fire and emergency services that demonstrated efficiency and effectiveness in the services provided. As of this study, no documented research had been published that challenged the current CFAI Accreditation process to ensure the highest level of accountability and usefulness for both the public and fire …

From Teachers' Control Of Curricula To Curricula's Control Of Teachers: An Analysis Of Loss Of Autonomy In The Lnstructional Labor Process, Joseph Daniel Abbott Jr.

Dissertations

This dissertation explores how the labor process of public school teaching, a white-collar profession, is deskilled. In a content analysis of English/language arts teacher’s manuals and teacher’s editions of student textbooks, I examine public school teachers’ degree of autonomy from an objective, macro-analytical perspective. Applying Harry Braverman’s (1974) theory of the degradation of the modern worker under monopoly capitalism, I explain how teacher deskilling reflects structural factors in the work context that prevent teachers from accessing their professional and personal skill sets via the separation of conception and execution in the instructional labor process.

The formal curricula drive the teaching …

An Examination Of Perceived Stress Levels And Coping Styles Among Rural Law Enforcement Officers, Marcos Luis Misis

Dissertations

Policing is a very stressful job. Despite the extensive body of research on police stress, the majority of studies have focused solely on officers within urban police departments. Research on stress within rural law enforcement departments is virtually non-existent even though the majority of police agencies in America serve towns and areas under 50,000 residents.

This study had four main goals: (1) to examine how work-related stress affects the levels of perceived stress, anxiety, and depression for rural law enforcement officers; (2) to explore the specific stressors affecting rural law enforcement officers; (3) to investigate how rural law enforcement officers …

In Their Own Words: The Lived Experiences Of Unemployed African American Men, Kenlana R. Ferguson

Dissertations

Due to staggering unemployment rates, African American men's experience with work in the U.S. has historically received widespread attention in the media and social science literature. Terms such as black male unemployment crisis, puzzle, epidemic and catastrophe have been used to describe the unemployment woes of black. Attempts at explaining why African American men are experiencing such difficulty in the world of work has been undertaken across the disciplines, however much of this work has amounted to nothing more than acknowledgement that isolating independent factors as causes does not suffice and that a more interdisciplinary framework is needed if we …

"Don't Let The Job Change You; You Change The Job": The Lived Experiences Of Women In Policing, Carrie Buist

Dissertations

In the last decade, the percentage of women working as police officer has not seen any significant increase. This dissertation, "Don't Let the Job Change You; You Change the Job:" The Lived Experiences of Women in Policing uses in-depth, participant guided interviews with current women police officers to gain a better understanding of their experiences. The goal of this project was to allow the women to speak for themselves, and in sharing the narratives of their lived experiences as officers, both add to and build on the existing research on women working in policing. In addition to the interviews, observations …

Correlation Between The Leadership Practices Of Lead Ministers And The Workplace Spirituality Of Their Churches As Reported By Church Members, Richard A. Devost

Dissertations

Purpose. People seek for meaning in their work and lives. Researchers have recently conceptualized the experience of meaning at work under the construct workplace spirituality, which describes people's experience of both their work and their workplaces from a spiritual perspective. Recent research in organizations has found a relationship between the spirituality of the leaders and the workplace spirituality of the work units.

Christians often expect their churches to be spiritual workplaces where work will bring a sense of deep spiritual well-being and meaning. Pastors are spiritual leaders in their congregations. However, it is unclear if the practices associated with positive …

Culture And The Effectiveness Of Supplier Diversity Programs: A Test Of Predictors, Gwendolyn Whitfield

Dissertations

Increased globalization and diversity has brought with it unique interdependencies. As we experience demographical shifts unlike any other in U.S. history, the growth rate of minority-owned businesses may represent unprecedented opportunity for corporate buyers to partner with minority suppliers. According to the Minority Business Development Agency, the minority population will represent 37.4 percent of the total U.S. population by the year 2020, and will yield purchasing power of $3 trillion. Moreover, it is estimated that between the years 2000 and 2050 the majority of new business starts will originate in the minority business community (U.S. Small Business Administration 1994). Minority-owned …

A Systems Approach To Designing An Internship Model That Benefits The Sponsoring Organization, Peter-Cornelius Dams

Dissertations

No abstract provided.

The Organizational Culture In Community Foundations, Nanette Marie Keiser

Dissertations

Because of the current and future critical roles community foundations play in their geographical areas, the limited research to inform the community foundation field, and the importance o f studying organizational culture, there was a need to study the organizational culture of community foundations. A questionnaire was sent to 179 community foundation staff members in one state in the Midwest. Responses were received from 98 of the 179 staff members.

It was found that the actual organizational culture of the community foundation “industry” was differentiated across all variables (staff overall, paid staff size, asset size, and age of foundation). Organizations …

Implementing Organizational Change In A Public Agency, David E. Freed

Dissertations

A major challenge that faces most institutions is that of adapting to and managing change. The leadership of an organization is a key focal point for analyzing how change is accomplished.

This study examines both a theoretical and practical approach to the study of organizational and cultural change. The focus is a public agency and the actions and decision processes of the top leadership relating to organizational and cultural change during the period 1992 to 1995.

From the theoretical perspective, Karl Weick’s approach called sensemaking is examined and a model is created. Sensemaking is an activity that is an explanatory …

The Impact Of Women' S Traditional Caregiving Roles On Their Paid Labor Force Participation Throughout Their Lifecourse, Paulina X. Ruf

Dissertations

Since women are the majority of caregivers to older and/or disabled relatives, the increasing number of women in the labor force has meant that more caregivers are also employed. In an effort to expand our understanding of the perils and benefits of women's caregiving roles, the present study examines the impact of women's traditional caregiving roles on their paid labor force participation throughout their lives. This qualitative study involved semistructured, in-depth interviews with sixteen women (i.e., six in their 50s, four in their 60s, and six women in their 70s), to answer the question, "how do family caregiving roles cumulatively …