Work, Economy and Organizations Commons^™

Organizational Diagnosis Toolkit, Ann Marie Lindley, Catherine Nolan, Connie L. Halvorsen, Franki C. Hand, Isys S. Mccormack, Jennifer A. Hance, Jess Beutler, Kelsey Spaulding Caras, Sara German Jimenez, Stephanie Graves

Capstone Projects

The complexity of organizations requires organizational diagnosis to be an iterative process tailored to the context, needs, and uniqueness of each organization. This toolkit is designed to walk a consultant or leader through a structured diagnostic approach and the various resources that can be leveraged along the way. It is organized into four sections: foundational diagnostic frameworks and models, practical consulting, case-study application, and reflection and learning. It was created by students in the Western Michigan University Organizational Change Leadership masters and doctoral programs as part of the course OCL 6460, "Organizational Diagnosis and Consulting," under the supervision of Professor …

What Provides For Me As I Provide For Others? A Study Of Homeless Shelters Employees Within Kalamazoo, Michigan, Melanie Jezior

Masters Theses

Homeless shelters run on one thing: workers. Without workers there is no supportive aid for the homeless. A daunting and emotional job that is taken on by thousands, but why? Is the goal in entering this line of work to make an impact on homeless populations, a lasting difference? Everyone has their own personal reasons, however what are the main reasons for people going into a job like shelter work? What is it that motivates these workers to continue this line of work or motivates them to leave? It is a job that offers low pay, and emotional settings. A …

The Stigma Against Tattoos In The Workplace: San Francisco Versus Kalamazoo Area, Sarah Wroblewski

Honors Theses

Tattooing is becoming a popular way for individuals, especially young adults, to express themselves. This causes a problem with the hiring process for many companies that have policies against tattoos. The following thesis is a creative representation of the stigma against tattoos in the workplace. This thesis looks at how tattoos change perceptions of employability in the Kalamazoo and San Francisco areas. This topic is portrayed by a 30-inch by 20-inch collage of photographs displaying a variety of different tattoos. There is a total of 55 photographs of tattoos in total, 25 taken in San Francisco and 30 taken in …

Dangerous Deals: A Case Study Of Nafta As A Criminogenic Policy, Daniel J. Patten

Dissertations

This study examines the creation of a criminogenic policy, NAFTA, and its subsequent social harms that primarily impacted poor rural farmers and indigenous people in Mexico. Previous research into state-corporate crime has focused on crimes committed by one state and one corporation, while little research has investigated the commission of crimes by more than one state operating in collusion. Previous research on human rights violations has emphasized genocide and physical integrity rights, while this study raises attention to “lesser” human rights violations such as abusive working conditions, lack of political participation in policy formation, and limited access to clean air …

Networked: An Investigation Into The Economic Contribution Of Manuel Castells, Darrick Brake

Dissertations

The central focus of this dissertation is contemporary network theory as discussed by Manuel Castells with an emphasis on his theoretical discussion on economic theory. This research centers on critically evaluating the works of Manuel Castells and discuss how his ideas on the theory of networks and the “network society” in relation to changes in the economic structure and information capitalism have made significant contributions to not only information society theory but also economic and sociological theory. This research was done as a two-part process in which there is a comparative analysis of the unique and underlying contributions contained within …

Work Stress: A Review, Analysis, And Extension Of The Job Demands-Control (-Support) Model, Marcus J. Fila

Dissertations

Occupational stress and health literature is devoted to understanding and predicting the phenomenon of stress in the workplace, given its costly implications to individual and organizational health and well-being. The job demands-control (-support) (JDC(S)) model has been highly influential in occupational stress and health literature for over 37 years, and has been the theoretical foundation of more empirical studies than any other work stress model. To date, over three-hundred published studies have examined relationships between various forms of demands, control over work, and support on numerous physical and psychological strains. However, several issues concerning the model have yet to be …

A Metaevaluation Of The Commission On Fire Accreditation International Accreditation Process, Stacy A. French

Dissertations

Fire and emergency services throughout the country are being required by local governmental authorities to provide efficient and effective services. In 1996, the International City-County Management Association (ICMA) and the International Association of Fire Chief (IAFC) executed a master trust agreement that established the Commission on Fire Accreditation International (CFAI) to award accreditation to those fire and emergency services that demonstrated efficiency and effectiveness in the services provided. As of this study, no documented research had been published that challenged the current CFAI Accreditation process to ensure the highest level of accountability and usefulness for both the public and fire …

Careers In Aging: Increasing Interest And Investigating Career Paths, Paul Cunnington

Masters Theses

This qualitative study explored the perspective of young professionals on how to increase interest in choosing a career in the field of aging and how their own career path led to their current employment in the field of aging. Fifteen professionals in the field of aging, ranging in age from 23 to 34, participated in semi-­‐structured interviews. Data were analyzed using a thematic analysis. Results confirmed prior research that professionals working in the field of aging come from a variety of disciplines. Participants noted attractive aspects of a career in the field of aging, including flexibility and mobility. To increase …

The Effects Of Electronic Response Systems On Student Learning, James D. Morrison

Masters Theses

One of the most technologically advanced methods of implementing active student responding is the electronic response system (Judson & Sawada, 2002). This technology is known under several names including audience response system, classroom response system, and colloquially as clickers (Smith, Shon, & Santiago, 2011). To accurately assess the impact of clickers on learning performance and classroom achievement, more quantitative analysis and systematic replication of studies was needed (Kay & LeSage, 2009). This study examined the effects of ASR questions on exam performance in two sections of an organizational psychology class for majors and non-majors. A social validity questionnaire was also …

From Teachers' Control Of Curricula To Curricula's Control Of Teachers: An Analysis Of Loss Of Autonomy In The Lnstructional Labor Process, Joseph Daniel Abbott Jr.

Dissertations

This dissertation explores how the labor process of public school teaching, a white-collar profession, is deskilled. In a content analysis of English/language arts teacher’s manuals and teacher’s editions of student textbooks, I examine public school teachers’ degree of autonomy from an objective, macro-analytical perspective. Applying Harry Braverman’s (1974) theory of the degradation of the modern worker under monopoly capitalism, I explain how teacher deskilling reflects structural factors in the work context that prevent teachers from accessing their professional and personal skill sets via the separation of conception and execution in the instructional labor process.

The formal curricula drive the teaching …

Understanding Work Socialization: A Qualitative Study Of A Youth Employment Program, Katelyn S. Sandor

Masters Theses

Through early work experiences, often in part-time jobs, young people come to learn about the working world. This learning process is often considered a source of anticipatory socialization, or an experience that comes before real work and serves to socialize individuals into particular organizations and vocations. In contrast, this study seeks to understand how individuals are socialized into broader meanings of work through early, part-time work experiences by studying a Youth Employment Program (YEP) aimed at providing hands-on job opportunities for at-risk youth. Drawing upon in-depth interviews, I analyze what young people learned about work and how such learning occurred. …

Employee Benefits And Policies: Do They Make A Difference For Work/Family Conflict?, Dina Banerjee, Carolyn Cummings Perrucci

The Journal of Sociology & Social Welfare

This paper examines both the prevalence of employee benefits and whether the existence of any of numerous work/family policies is related to reduced perceived work/family conflict among a 2002 national sample of U.S. employees. We compare the impact of relatively standard employee benefits with more "controversial" work/family policies regarding flexible work time and child care. We determine whether the impact still remains when typical individual employee characteristics, human capital variables, workplace culture variables, and workplace support variables are controlled statistically in multiple regressions. We find that it is the relatively conventional benefits that are most available to employees. However, it …

In Their Own Words: The Lived Experiences Of Unemployed African American Men, Kenlana R. Ferguson

Dissertations

Due to staggering unemployment rates, African American men's experience with work in the U.S. has historically received widespread attention in the media and social science literature. Terms such as black male unemployment crisis, puzzle, epidemic and catastrophe have been used to describe the unemployment woes of black. Attempts at explaining why African American men are experiencing such difficulty in the world of work has been undertaken across the disciplines, however much of this work has amounted to nothing more than acknowledgement that isolating independent factors as causes does not suffice and that a more interdisciplinary framework is needed if we …

Protecting Older Workers: The Failure Of The Age Discrimination In Employment Act Of 1967, Jessica Z. Rothenberg, Daniel S. Gardner

The Journal of Sociology & Social Welfare

A growing number of older adults are finding that retirement is no longer affordable and they must work well into their later years. Unfortunately, over 42 years after passage of the Age Discrimination in Employment Act (ADEA) of 1967, age discrimination in the workplace continues to present serious impediments to employment in later life. Using a critical gerontology perspective, this paper reviews the history of work-related age discrimination and analyzes the ADEA and its limited effectiveness at protecting the civil and economic rights of older workers. The authors discuss implications and suggest policy alternatives that would support the employment and …

"Don't Let The Job Change You; You Change The Job": The Lived Experiences Of Women In Policing, Carrie Buist

Dissertations

In the last decade, the percentage of women working as police officer has not seen any significant increase. This dissertation, "Don't Let the Job Change You; You Change the Job:" The Lived Experiences of Women in Policing uses in-depth, participant guided interviews with current women police officers to gain a better understanding of their experiences. The goal of this project was to allow the women to speak for themselves, and in sharing the narratives of their lived experiences as officers, both add to and build on the existing research on women working in policing. In addition to the interviews, observations …

The Development Of An Unequal Social Safety Net: A Case Study Of The Employer-Based Health Insurance (Non) System, H. Luke Shaefer, Elizabeth D. Sammons

The Journal of Sociology & Social Welfare

The U.S. social safety net exacerbates labor market inequalities rather than ameliorating them. This paper traces this theme within an important historical case study: the emergence of the employer-based health insurance system. Employers became the dominant and tax-preferred provider of health insurance in the United States without any federal legislative action. Understanding how this happened may inform current reform efforts. This case study highlights two important factors. The first is path dependency, discussed by Skocpol (1992) and Pierson (2000). They argue that the ambiguous divisions of power and a pluralistic governance framework favor incremental processes of social policy formation in …

The Research Practices And Needs Of Non-Profit Organizations In An Urban Center, Randy Stoecker

The Journal of Sociology & Social Welfare

How do nonprofit organizations use data and research? What challenges do they face in conducting research and managing data? In spring of 2004, 80 nonprofit organizations in Toledo, Ohio returned a survey on their research and data needs and practices. The survey found that nonprofits collect data on a wide variety of topics, but do not use much of the data that they collect, and do not collect much data that could be useful for other groups, particularly neighborhood organizations. The average nonprofit in the survey has five employees and four volunteers who, together, spend 56 hours per week collecting, …

An Assessment Of Family And Medical Leave Policy, Stefanie Wilde

Honors Theses

The US Family and Medical Leave Act (Public Law 103-3, or 29 CFR 825) and similar policies throughout the world, such as maternity leave policies (PL507 Rev 4) in the UK, or Maternity and Parental leave in Canada, are policies that require employers to provide an employee with a period of leave for the birth or adoption of a child, family and dependent health needs, or personal illness. Under these acts, typically the employer must allow the employee to return to the same position or a position similar to that held before taking the leave. In the United States, an …

Is Inter-Organizational Collaboration Always A Good Thing?, Richard A. Longoria

The Journal of Sociology & Social Welfare

The human service literature suggests that the concept and outcomes of inter-organizational collaboration are not well understood. Nonetheless, inter-organizational collaboration has emerged as a statement of direction for social welfare policy and professional practice. In light of an unclear understanding of collaboration, this analysis suggests the concept has powerful symbolic qualities, which perpetuates its continued use. While the general notion of collaboration is promising, human service administrators and stakeholders must couple critical thinking and action to clarify the meaning, intent, application, and outcomes of inter-organizational collaboration. This article raises the question as to whether the popularity of inter-organization collaboration is …

Making Tanf Work: Organizational Restructuring, Staff Buy-In, And Performance Monitoring In Local Implementation, Frank Ridzi

The Journal of Sociology & Social Welfare

While research suggests that staff resistance to change and intentional subversion have hampered prior welfare reform efforts, this does not appear to be the case for the 1996 Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA). This paper draws on data from a study of East County, New York to explicate the mechanisms that have enabled the unprecedented transformation in local implementation practice in this case. Interviews, participant observation, and textual analysis of legislative and program documents identify new program creation, staff buy-in, and the environment created by stern performance measures as instrumental in bringing about the PRWORA's successful implementation …

Voices From The Middle: How Performance Funding Impacts Workforce Organizations, Professionals And Customers, Roberta Rehner Iversen

The Journal of Sociology & Social Welfare

Under recent policy reforms, the landscape of authority relations in welfare and workforce development organizations has radically changed from one that privileged internal professional autonomy to one that privileges external authorities. Performance, rather than input funding is the medium for this change. Longitudinal ethnographic research reveals that performance requirements in workforce development both contribute to and challenge organizational structure and program design, professional practices, and job seeker outcomes. As such, when the "voices" of job-seeking customers, directly and through their affiliated workforce organizations, professionals, and employers, are added to the "voices" of funders under performance funding, polyvocality may result in …

Work-Based Welfare As A Ritual: Understanding Marginalization In Post-Independence Lithuania, Arunas Juska, Richard Pozzuto

The Journal of Sociology & Social Welfare

The paper analyzes the functioning of the newly created labor exchange in post-Soviet Lithuania. It is argued that the labor exchange in post-Soviet Lithuania operates under the conditions of a structural contradiction: welfare services are designed to reintegrate unemployed into the labor force under the conditions of (a) increasing competitiveness of the labor markets and (b) a rapid decline of employment within the Lithuanian economy. As a result, labor redundancy is produced which consists predominantly of low skill/education individuals. Because the economy is unable to generate employment, job searches for this segment of the population are transformed into a highly …

Organizational Factors Contributing To Worker Frustration: The Precursor To Burnout, Cathleen A. Lewandowski

The Journal of Sociology & Social Welfare

This study examined the organizationalf actors that contribute to workers' frustration with their work situation. The sample included 141 service professionals who attended workshops on burnout in 2001. The purpose of the workshops was to increase awareness regarding the organizational factors that could contribute to burnout. Findings indicate that factors most directly affecting clients were predictive of frustration, rather than factors that may indirectly support service quality or factors impacting workers' professional autonomy. A sense of powerlessness and isolation was also predictive of frustration, suggesting that participants viewed workplace problems as a private rather than an organizational concern. To address …

Culture And The Effectiveness Of Supplier Diversity Programs: A Test Of Predictors, Gwendolyn Whitfield

Dissertations

Increased globalization and diversity has brought with it unique interdependencies. As we experience demographical shifts unlike any other in U.S. history, the growth rate of minority-owned businesses may represent unprecedented opportunity for corporate buyers to partner with minority suppliers. According to the Minority Business Development Agency, the minority population will represent 37.4 percent of the total U.S. population by the year 2020, and will yield purchasing power of $3 trillion. Moreover, it is estimated that between the years 2000 and 2050 the majority of new business starts will originate in the minority business community (U.S. Small Business Administration 1994). Minority-owned …

The Qualitative Investigation Of The Social Construction Of Female Sexuality Within A Sexualized Work Environment, Christi L. Young

Masters Theses

This qualitative investigation seeks to identify the sociocultural determinants and psychoemotional ramifications of essentialist gender role socialization on female employees in a sexualized work environment (SWE). Sexualized work environments incorporate work and sexuality and exist on a continuum according to the frequency and intensity of the sexual economic exchange that takes place within them. In this study, in-depth interviews were conducted with ten female employees at a comedy club to explore the social construction of female sexuality in such an environment. Subjects commented on the various advantages and disadvantages of working in a SWE as well as on general issues …

A Systems Approach To Designing An Internship Model That Benefits The Sponsoring Organization, Peter-Cornelius Dams

Dissertations

No abstract provided.

The Organizational Culture In Community Foundations, Nanette Marie Keiser

Dissertations

Because of the current and future critical roles community foundations play in their geographical areas, the limited research to inform the community foundation field, and the importance o f studying organizational culture, there was a need to study the organizational culture of community foundations. A questionnaire was sent to 179 community foundation staff members in one state in the Midwest. Responses were received from 98 of the 179 staff members.

It was found that the actual organizational culture of the community foundation “industry” was differentiated across all variables (staff overall, paid staff size, asset size, and age of foundation). Organizations …

Work And Economic Outcomes After Welfare, Thomas P. Vartanian, Justine M. Mcnamara

The Journal of Sociology & Social Welfare

Using data from the 1969 to 1993 Panel Study of Income Dynamics, this article examines a number of models to determine the characteristics of AFDC recipients who fare well economically after they initially leave the welfare system. The study includes analyses of income levels, time spent employed and not employed, and time spent below the poverty line. Hypotheses regarding state welfare payments, area economic conditions, human capital and time spent receiving welfare are examined. The findings indicate that area employment conditions and the ability to quickly find work greatly affect the likelihood of faring well economically after welfare. We found …

Implementing Organizational Change In A Public Agency, David E. Freed

Dissertations

A major challenge that faces most institutions is that of adapting to and managing change. The leadership of an organization is a key focal point for analyzing how change is accomplished.

This study examines both a theoretical and practical approach to the study of organizational and cultural change. The focus is a public agency and the actions and decision processes of the top leadership relating to organizational and cultural change during the period 1992 to 1995.

From the theoretical perspective, Karl Weick’s approach called sensemaking is examined and a model is created. Sensemaking is an activity that is an explanatory …

The Impact Of Women' S Traditional Caregiving Roles On Their Paid Labor Force Participation Throughout Their Lifecourse, Paulina X. Ruf

Dissertations

Since women are the majority of caregivers to older and/or disabled relatives, the increasing number of women in the labor force has meant that more caregivers are also employed. In an effort to expand our understanding of the perils and benefits of women's caregiving roles, the present study examines the impact of women's traditional caregiving roles on their paid labor force participation throughout their lives. This qualitative study involved semistructured, in-depth interviews with sixteen women (i.e., six in their 50s, four in their 60s, and six women in their 70s), to answer the question, "how do family caregiving roles cumulatively …