Work, Economy and Organizations Commons^™

Waging A Living In Casual Dining Restaurant Chains, Hannah Blythe Bower

Electronic Theses and Dissertations

Through in-depth interviews with 14 restaurant servers who worked in "casual dining" restaurant chains, this study explores service work and servers' perceptions of restaurant culture. Interactions between servers and customers are examined through the lens of servers' personal experiences. The analysis of interview data focus on how servers understand their role, how "casual dining" restaurant chains try to avoid the appearance of fast food outlets, and how "the customer is always right" slogan affects servers and customers. As a response to difficult and inflexible structural conditions present in restaurant work, servers establish short-lived camaraderie with each other through games, harassment, …

Share Of Tax Filers Claiming Eitc Increases Across States And Place Types Between 2007 And 2010, Marybeth J. Mattingly, Elizabeth Kneebone

Carsey Publications

In this brief, Authors Beth Mattingly and Elizabeth Kneebone use Internal Revenue Service tax filing data to show that the share of tax returns claiming the Earned Income Tax Credit (EITC) increased between 2007 and 2010, as did the size of the average credit claimed and the number of EITC filers benefitting from the refundable portion of the Child Tax Credit (the Additional Child Tax Credit, or ACTC). They report that one in five federal income tax filers claimed the EITC in tax year 2010, which represents a 4 percentage point increase since 2007, when just over one in six …

Fortnightly Club - Bowling Green, Kentucky (Mss 432), Manuscripts & Folklife Archives

Manuscript Collection Finding Aids

Finding aid only for Manuscripts Collection 432. Minutes, membership lists, yearbooks, correspondence, photographs, and miscellaneous records of the Fortnightly Club, a men’s literary club in Bowling Green, Kentucky.

Lean And Mean: Workplace Culture And The Prevention Of Workplace Bullying, Andra Gumbus, Patricia Meglich

WCBT Faculty Publications

Workplace bullying has become a hot topic in the popular press as well as scholarly literature. Compared to targets of sexual harassment, bullied workers quit their jobs more often, are more unhappy, stressed at work, and less committed to the workplace. Little is done about it because there currently is no US law against bullying and often the only recourse for targets is to quit their jobs. We present a case study and then review various legal remedies and sample company policies to explore the actions organizations might take to eliminate this destructive workplace behavior.

Mountain Monitor-3rd Quarter 2012, Mark Muro, Kenan Fikri

Mountain Monitor Quarterly

The major metropolitan areas of the Intermountain West finally put the housing bust behind them in the third quarter of 2012 and in most places made solid progress. House prices rose in all 10 major metropolitan markets in the months from June to September for the first time since the recession began. Likewise, output growth accelerated and the unemployment rate continued to fall. Unfortunately none of this prevented the region’s already feeble jobs recovery from slowing.

The Russian Village, Urban Infrastructure Issues, And The Vertically Integrated Agriculture Model, Phillip Imel

Faculty Publications and Presentations

Russia’s population total has been in decline since 1992 and this is most evident in the villages of Russia. With the collapse of the Soviet Union and the large farm collectives, many villages’ raison d'être ceased to exist. Today people continue to leave the villages for what they consider to be the better economic promise of the larger cities. There are serious societal and infrastructure issues related to the village exodus to the larger municipalities. In this paper, a vertically integrated agriculture model is examined as one step towards a more vibrant village economy. A vertically integrated model based upon …

Underemployment In Urban And Rural America, 2005-2012, Justin R. Young

Carsey Publications

Author Justin Young reports that underemployment (or involuntary part-time work) rates doubled during the second year of the recession, reaching roughly 6.5 percent in 2009. This increase was equally steep in both rural and urban places. By March of 2012, underemployment was slightly lower in rural places (4.8 percent) compared to urban places (5.3 percent). Prior to the recession, however, underemployment was slightly higher in rural America. Workers under age 30, as well as women, black, and Hispanic workers, continue to experience higher levels of underemployment. Underemployment is strongly linked with education, with the least educated workers experiencing higher rates …

The Delimitation Of Corporate Social Responsibility: Upstream, Downstream, And Historic Csr, Judith Schrempf-Stirling

Management Faculty Publications

The dissertation abstract and the reflection commentary present the work of Judith Schrempf. The dissertation examines the latest trends in corporate social responsibility (CSR) and advances a social connection approach to CSR to understand and explain those recent trends. The dissertation abstract provides an overview of the research questions and conclusions of the three-article dissertation. The reflection commentary discusses the author’s views of research process as a junior scholar (see Appendix).

How Do Latino Groups Fare In A Changing Economy? Occupation In Latino Groups In The Greater New York City Area, 1980-2009, Stephen Ruszczyk

Center for Latin American, Caribbean, and Latino Studies

Introduction: This study examines demographic and socioeconomic factors of racial/ethnic groups in New York City between 1980 and 2009 – particularly the Latino population.

Methods: Data on Latinos and other racial/ethnic groups were obtained from the U.S. Census Bureau American Community Survey, reorganized for public use by the Minnesota Population Center, University of Minnesota, IPUMSusa. Cases in the dataset were weighted and analyzed to produce population estimates.

Results: Trends from 1990 continued in 2000, with numbers of Puerto Ricans in production dropping to only 14% of that group. More than a fifth of Puerto Ricans worked in management and professional …

Sumpter, William Cullin, 1862-1958 (Sc 748), Manuscripts & Folklife Archives

Manuscript Collection Finding Aids

Finding aid only for Manuscripts Small Collection 748. Membership book of Aeolian Lodge Number 51 of the Independent Order of Odd Fellows, Bowling Green, Kentucky, retained by William Cullin Sumpter. Information includes name, residence, occupation, and age of each applicant.

We Make The Spring Rolls, They Make Their Own Rules: Filipina Domestic Workers’ Fight For Labor Rights In New York City And Los Angeles, Ariella Rotramel

Gender, Sexuality, and Intersectionality Faculty Publications

This article provides a multidimensional examination of Filipina domestic workers’ efforts to promote workers’ rights nationally and globally. Through their own experiences as transnational workers, Filipina activists were able to translate their knowledge of labor dynamics into practical and effective tactics such as the demand for labor contracts as an industry standard. Combining ethnographic research and interviews conducted with New York– based Filipina domestic worker activists with primary and secondary sources from Los Angeles, recent advocacy work in New York is compared with efforts in Los Angeles and California more broadly. Key points of comparison—demographics and organizing histories, geography and …

Setting The Agenda: Asia And Latin America In The 21st Century, Ariel C. Armony

Center for Latin American Studies Publications

Latin America and Asia are among the world’s fastest growing regions. Trade between Asia and Latin American and Caribbean countries has risen dramatically in recent years. It is undeniable that Asia now plays a formidable role in the economic development of the region. This publication emerges out of the University of Miami’s 2012 “Asia and Latin America in the 21^st Century” conference, where leaders from academic, policy, business, and media communities from around the world convened to address the macroeconomic trends, trade relations, and sociopolitical trends that have emerged as the links between Asia and Latin America strengthen. Organized …

Los Comedores Sociales De España: Cómo Funciona Los Comedores Sociales En España, Y Cómo Han Cambiado Por La Crisis, Chandra Kirkland

Spain: Language, Community, and Social Change

The aim of this paper is to present the issue of hunger in Spain and outline the personal struggles of the people who come to soup kitchens to feed themselves. Due to the crisis, the necessity for free meals for the public has risen significantly. As unemployment and the eviction rate continue to rise, more and more people find themselves in need of extra support from organizations like the “Comedor” of San Raphael. The soup kitchen feeds between 150-250 people each 2-hr shift, ever Monday and Wednesday. In general, a minimum of 15 volunteers is required to ensure that everything …

Alliances Et Cultures Nord, Emily Taft

France: Language, Community and Social Change

Alliances et Cultures est un centre social à Toulouse qui « apporte, par des actions collectives, une réponse à des problèmes d'intégration sociale. » L’association, qui a été officiellement créée en 1987, réalise cette mission par trois axes principaux: l’insertion social et les liens sociales, l’accompagnement à la parentalité, et l’accompagnement aux personnes âgées. L’Alliances et Cultures a trois endroits différents : Sept-Deniers, Mirail, et Nord. Pour ma présentation, je vais parler de l’association en générale, ses missions, ses activités, etc. Je pense qu’il est important de montrer tous les fonctionnes de l’association pour mieux voir comment elles travaillent ensemble …

Soup, Justice And Workplace Democracy: The Columbia Conserve Company, 1917-1943, Kenneth Colburn

Sociology

No abstract provided.

The Implications Of Privileged Gay Politics On Queer Aberrations: Interrogating South Africa’S Nongovernmental Industrial Complex, Vijay Sachdev

Independent Study Project (ISP) Collection

The phenomena to address and confront social issues as a career path has shifted the way communities experience the realm of activism. This research addresses the effort emphasized in gay and lesbian activism on the Nongovernmental Industrial Complex as a platform for social transformation. These structures have notably been co-opted by neo-liberalism and the State. In South Africa, the gay and lesbian movement have its roots dug into legal reform which becomes conservative and relies on the rhetoric of identity politics to gain recognition without addressing redistribution and systems of oppression. Through three case studies culminating in a comparative study …

From Recyclers To Risk-Takers: The Social, Economic And Political Challenges Of Selling Second-Hand Clothes In Kenya, Hailey Chalhoub

Independent Study Project (ISP) Collection

Informal sectors across the world are gaining popularity for their prominent roles in development. They provide employment for those who have been excluded from mainstream economies and they make everyday goods and services accessible and affordable for all people. In Kenya the second-hand clothing trade has become an increasingly important industry within the informal sector as it provides affordable clothes to Kenyans of all socio-economic classes. Kenya has become East Africa’s hub for importing second-hand clothes, commonly referred to as mitumba and this trade depends on second-hand clothes that are donated in Western countries and collected and packaged by textile …

The “Marikana Massacre” And The Reactions Of South Africans, Isabelle Soifer

Independent Study Project (ISP) Collection

This paper seeks to convey the wide array of perspectives of South Africans regarding the Marikana strike, one of the bloodiest and most violent of mineworker strikes since the end of apartheid. The author sets out to determine the factors that mold and shape the views of the interviewees as they express their opinions regarding the strike; more specifically, the actions of the strikers and the police who sought to contain them. The methodologies utilized include research regarding the historical context of mineworkers and strikes in South Africa, interviews with a diverse group of individuals residing in Cape Town, and …

“The Customer Is Always Right” Customer Service And Managerial Structures In Relation To Company Size On Main Road Rondebosch, Cape Town, Carlos Gausman

Independent Study Project (ISP) Collection

Customer service culture in Rondebosch, Cape Town will be studied in this paper. The relationship between customer service and management structures through operational models is explored. Customer Intimacy is the operational model used by the three cases studied – Pick n Pay, Lyra’s Café, and Zone Fitness. Business size and entrepreneurial influence play a role in the vested interest mangers and employees have concerning their work ethic (productivity, motivation, and efficiency) and company profit/personal income. Information was gathered through participant observation and interviews of branch managers, employees, and customers. Customer loyalty plays a larger role in maximizing profit than becoming …

Future Of Jobs, Li Peng, Ning Wang, Phei Sunn Sim

Research Collection School of Social Sciences

This article highlights three trends that are disruptingthe job market’s ability to link education, jobs andincomes, examining the implications of these trendsand identifying possible early signposts.

Investing With An Impact: Moving Business Beyond Profits, Graham Pansing Brooks

Independent Study Project (ISP) Collection

“Impact Investing” is an emerging concept that focuses on developing a common ground between capital investment and philanthropy. This relatively new theory of social entrepreneurialism focuses on creating positive social impacts while also maintaining an economic commitment to investor returns. This innovative concept has been notably championed by Credit Suisse as well as other financially based institutions and NGO’s. The purpose of this paper is to explore and address the defining factors within the developing and growing field of Impact Investment. The increased effort by business towards moving beyond standard methods of Corporate Responsibility has resulted in the catalyzed formation …

Donan, John Gillaspy, 1826-1905 (Sc 740), Manuscripts & Folklife Archives

Manuscript Collection Finding Aids

Finding aid only for Manuscripts Small Collection 740. Mexican War letter of John Gillaspy Donan, Barren County, Kentucky, to his brother, Fountain, 29 December 1847 from Jalapa regarding conditions in Mexico, morale, yellow fever, etc. Also Mustering-Out List of Co. K, 4th Regiment Kentucky Foot Volunteers, and Mason’s Diploma, 13 October 1847.

Vincent, Beverly Mills, 1890-1980 (Sc 717), Manuscripts & Folklife Archives

Manuscript Collection Finding Aids

Finding aid and scan (Click on "additional files" below) for Manuscripts Small Collection 717. Letter written to Margaret Calvert, Bowling Green, Kentucky, from Beverly Mills Vincent, Washington, D.C. Vincent, U.S. Representative from Kentucky, thanks her for her letter in which she expressed her choice for the postmaster appointment to be filled in Bowling Green.

Motivation And Leadership Of Financial Advisor Associates In The Financial Services Industry, James A. Mckenzie

Graduate Student Dissertations, Theses, Capstones, and Portfolios

The purpose of this study was to apply the platform of existing knowledge and ideas in the area of sales management with regard to the motivation of financial advisor associates (FAAs) in the financial services industry in the United States. The major theories examined in this study were: social exchange theory, leader member exchange, expectancy theory, transformational leadership, and transactional leadership. The primary focus of this non-experimental, quantitative, explanatory (correlational) research was the relationships among the independent variables (psychological climate of the workplace, the branch manager's leadership style, the demographic factors and work experience of the FAAs), and the dependent …

Employee Benefits And Policies: Do They Make A Difference For Work/Family Conflict?, Dina Banerjee, Carolyn Cummings Perrucci

The Journal of Sociology & Social Welfare

This paper examines both the prevalence of employee benefits and whether the existence of any of numerous work/family policies is related to reduced perceived work/family conflict among a 2002 national sample of U.S. employees. We compare the impact of relatively standard employee benefits with more "controversial" work/family policies regarding flexible work time and child care. We determine whether the impact still remains when typical individual employee characteristics, human capital variables, workplace culture variables, and workplace support variables are controlled statistically in multiple regressions. We find that it is the relatively conventional benefits that are most available to employees. However, it …

Mountain Monitor-2nd Quarter 2012, Mark Muro, Kenan Fikri

Mountain Monitor Quarterly

Data for the second quarter of 2012 reveal that the large metropolitan areas of the Mountain region were undergoing some of both the strongest and weakest economic recoveries in the nation—even as the pace of recovery across the region as a whole slackened. The result is a new geography. Crash-blasted Boise and Phoenix, along with Utah’s metropolitan areas, are now recovering relatively strongly while Colorado’s metropolitan areas and Albuquerque, Las Vegas, and Tucson struggle.

A Survey Of Women In Sports Media, Holly Sullivan

Graduate Theses and Dissertations

Since 1995 (Miller and Miller), women in sports media (WSM) have been citing the difficulties of balancing their careers and their personal lives, specifically the challenges of family life. Previous research has shown that most WSM are leaving their careers between six to ten years on the job and have cited reasons of work conflicting with their careers (Hardin, Shain and Shultz-Poniatowski, 2008). Work-family conflicts has also been cited a reason for lower job satisfaction (Reindary, 2007). This survey is the first survey to compare work-family conflict to variables of job satisfaction.

United Daughters Of The Confederacy - Bowling Green, Kentucky (Sc 481), Manuscripts & Folklife Archives

Manuscript Collection Finding Aids

Finding aid and scan (Click on "additional files" below) for Manuscripts Small Collection 481. Charter of the United Daughters of the Confederacy, Bowling Green Chapter No.194 with a list of the charter members and signed by Katie Cabell Currie, President, and Mrs. John P. Hickman, Secretary.

Interview With Troy Davis Regarding Ccc (Fa 81), Manuscripts & Folklife Archives

Folklife Archives Oral Histories

Transcription of an oral history interview done with Troy Davis related to his work in a Civilian Conservation Corps camp at Mammoth Cave in the 1930s.

Interview With Henry Scott Regarding Ccc (Fa 81), Manuscripts & Folklife Archives

Folklife Archives Oral Histories

Transcription of an oral history interview done with Henry Scott related to his work in a Civilian Conservation Corps camp at Mammoth Cave in the 1930s.