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Personality Characteristics As Antecedents Of Word Of Mouth In Travel Industry : Comparison Of Online Versus Offline Environment., Mina Borhani 2011 Universiti Malaya

Personality Characteristics As Antecedents Of Word Of Mouth In Travel Industry : Comparison Of Online Versus Offline Environment., Mina Borhani

Student Works (2010-2019)

Word of mouth marketing has recently generated much attention from scholars due to its criticality for businesses to succeed. Many companies are now trying to create buzz and generate positive word of mouth (WOM), since that is one of the most influential factors on consumer purchase decision. The purpose of this study is to investigate the role of personality characteristics as a driver of word of mouth behavior. Five personality dimensions including self-confidence, conservativeness, assertiveness, risk taking attitude, and sense of justice, are chosen as independent variables of the model. Attitude towards word of mouth as mediator and behavior of …


The Construction Of Sport Heritage Attractions, Gregory Ramshaw 2011 University of Plymouth

The Construction Of Sport Heritage Attractions, Gregory Ramshaw

Journal of Tourism Consumption and Practice

Sport can be heritage, and sport heritage attractions such as halls of fame, museums, and stadium tours can be one of the more potent forms of heritage tourism. However, few studies have examined sport heritage attractions, nor considered their construction. This paper examines three ways in which sport heritage attractions are constructed, exploring in particular the human dimensions of sport heritage, the link between sport heritage and legacy, and the relationship between sport heritage, tourism and globalization. Several outcomes of these constructions are examined, both in terms of the representation sport heritage as well as implications for the attractions themselves. …


Diversification Of The Tourist Landscape On Ghana’S Atlantic Coast: Forts, Castles And Beach Hotel / Resort Operations In The Tourism Industry, Edward Addo 2011 Memorial University of Newfoundland, Canada

Diversification Of The Tourist Landscape On Ghana’S Atlantic Coast: Forts, Castles And Beach Hotel / Resort Operations In The Tourism Industry, Edward Addo

Journal of Tourism Consumption and Practice

European settlements, trans-Atlantic trade in commodities and slaves, and colonization are indispensable components of Ghana’s political history, heritage, and tourism industry. European forts and castles built as far back as 1482 still characterize the Atlantic coast of Ghana. Since March 6, 1957 when Ghana became the first sub-Sahara African country to gain political independence from European colonial rule, the country has faced many socio-economic and political challenges. Tourism did not receive significant political attention until the late 1990s. In more recent years, the industry has experienced remarkable growth and increasing operations of beach hotels and resorts on the Atlantic coast …


Representing ‘The Real’: Realism And Visual Culture In Tourism, Leisure And Ethnography, Ian Gilhespy, Dave Harris 2011 University College Plymouth St Mark and St John, Plymouth

Representing ‘The Real’: Realism And Visual Culture In Tourism, Leisure And Ethnography, Ian Gilhespy, Dave Harris

Journal of Tourism Consumption and Practice

The collection and use of visual evidence is widespread in a wide range of academic and professional activities. The paper explores the similarities and differences of a range of related phenomena: realism, documentary and authenticity. The status of the ‘realism effect’ is evaluated in a range of leisure activities with an emphasis on tourism and the significance of realist texts in popular culture in narrative and nonnarrative forms. The creative treatment of the representation of reality in the documentary tradition is highlighted. The paper emphasises the pleasures to be gained from ‘experiencing the real’ using semiotics and film theory, in …


Book Reviews: Journal Of Tourism Consumption And Practice Volume 3 No.1 2011, Natalie Hooton, Maximiliano E. Korstanje 2011 University of Plymouth

Book Reviews: Journal Of Tourism Consumption And Practice Volume 3 No.1 2011, Natalie Hooton, Maximiliano E. Korstanje

Journal of Tourism Consumption and Practice

Sex, Tourism and the Postcolonial Encounter: Landscapes of Longing in Egypt. Jessica Jacobs (2010) Ashgate, Aldershot. Pp 154 ISBN: 9780754647881 Con el Corazón Mirando al Sur. Transformaciones en el Sur de la Ciudad de Buenos Aires. (With the Heart seeing Southward: refurbishments on South of Buenos Aires). Hilda Herzer (Editor) (2008) Espacio Editorial, Buenos Aires. Pp. 367. ISBN 978-950-802-291-2.


Tracking Tourists: Mobility, Experiences And The Supply-Demand Gap In A Swedish Mountain Resort, Bo Svensson, Robert Pettersson, Ingrid Zakrisson 2011 Mid-Sweden University

Tracking Tourists: Mobility, Experiences And The Supply-Demand Gap In A Swedish Mountain Resort, Bo Svensson, Robert Pettersson, Ingrid Zakrisson

Journal of Tourism Consumption and Practice

This study focuses on method development in the areas of visitor and experience tracking. It is about understanding experiences in a time-spatial framework made up by visits to a particular destination. These issues were identified as central for destination stakeholders in their attempts at meeting or exceeding visitor expectations at their destination. Development of methods here thus aims at supporting producers in generating such knowledge. The approach that emerged was to track and measure tourism experiences with the help of Global Positioning System (GPS) technology, follow-up surveys and in-depth interviews. The empirical findings are from a case study of the …


Hispaniola: The Future Tourism Destination Of The Caribbean?, Hugues Séraphin 2011 Kingston College, London

Hispaniola: The Future Tourism Destination Of The Caribbean?, Hugues Séraphin

Journal of Tourism Consumption and Practice

No abstract provided.


Conference Reports: Journal Of Tourism Consumption And Practice Volume 3 No.2 2011, Graham Busby 2011 University of Plymouth

Conference Reports: Journal Of Tourism Consumption And Practice Volume 3 No.2 2011, Graham Busby

Journal of Tourism Consumption and Practice

British and American Studies XXI, Timisoara, 19-21 May 2011 Sixth Annual International Conference on Tourism, held at St George Lycabettus Hotel, Athens, 1-4 July 2010


Book Review: Journal Of Tourism Consumption And Practice Volume 3 No.2 2011, Les Roberts 2011 University of Liverpool

Book Review: Journal Of Tourism Consumption And Practice Volume 3 No.2 2011, Les Roberts

Journal of Tourism Consumption and Practice

No abstract provided.


The Winding Stair Dinner Menu, March, 2011, Winding Stair Restaurant 2011 Technological University Dublin

The Winding Stair Dinner Menu, March, 2011, Winding Stair Restaurant

Menus of the 21st Century

The Winding Stair Restaurant is located at 40, Lower Ormond Quay Dublin on the north side of the river Liffey beside the Ha’penny Bridge. The proprietor is Elaine Murphy. The Winding Stair started life as a bookshop and café which was a popular meeting spot in Dublin during the 1970s and 1980s. The café closed in 2005 and in 2006 the current proprietor re-opened it as a restaurant.

“The bookshop, located on the ground floor, was retained as were many of the old bookshelves, photos and memories. The room retains its timeless charm with stripped wood tables and floors, and …


Trends In The Food And Beverage Sector Of The Hospitality Industry, Detta Melia 2011 Technological University Dublin

Trends In The Food And Beverage Sector Of The Hospitality Industry, Detta Melia

Conference papers

The hospitality sector in Ireland represents an important part of the tourism industry and comprises hotels, restaurants, pubs and clubs, guesthouses and self-catering operations. The largest component within the Irish hospitality sector is hotels. In addition to hotels, food and beverage operations comprise a significant proportion of the industry. These businesses operate in a highly competitive environment as a consequence of a number of factors. First, there is a downturn in the global and domestic economies with a corresponding decrease in business across the tourism industry (Failte Ireland, 2010; Pitta, 2010). Second, there has been a rise in market demand …


An Exploratory Study To Develop A Geotourism Typology Model Based On The Experience And The Importance Of Geotourism In The Decision To Visit A Destination, Hasoly P. Hurtado 2011 Edith Cowan University

An Exploratory Study To Develop A Geotourism Typology Model Based On The Experience And The Importance Of Geotourism In The Decision To Visit A Destination, Hasoly P. Hurtado

Theses : Honours

This study develops a typology model for geotourism to address the existing gap in the literature regarding who is participating in geotourism. As geotourism is a new concept, the literature is not only lacking in this area, but there is also a conflict of definitions available from scholars and organisations. This study defines geotourism in accordance to the definition of Newsome and Dowling (2010). It also aims to reduce the gap in literature by providing a starting point to the development of future geotourism typology models through the adaptation of McKercher's Cultural Tourism Typology Model (2002). Participants eligible for this …


Toward A Better Understanding Of Motivations For A Geotourism Experience: A Self-Determination Theory Perspective, Mamoon Allan 2011 Edith Cowan University

Toward A Better Understanding Of Motivations For A Geotourism Experience: A Self-Determination Theory Perspective, Mamoon Allan

Theses: Doctorates and Masters

Motivation theories and studies play a vital role in understanding why tourists travel and the kind of activities they engage in whilst away from home. By reviewing the literature, it is apparent that previous tourism studies pay scant attention to the issue of why people travel to geosites and this important issue is still an undeveloped area of study. Therefore, investigating the motivations of tourists undertaking a geotourism (geology and tourism) experience reflects an urgent need to bridge the gap in the geotourism literature. The purpose of this study is to explore the different motivations behind tourists engaging in a …


Community Based Tourism In Cambodia : Exploring The Role Of Community For Successful Implementation In Least Developed Countries, Sotear Ellis 2011 Edith Cowan University

Community Based Tourism In Cambodia : Exploring The Role Of Community For Successful Implementation In Least Developed Countries, Sotear Ellis

Theses: Doctorates and Masters

Sustainable tourism has been identified as a potential tool for development in Least Developed Countries (LDCs). Specifically, at the community level, Community Based Tourism (CBT) has emerged as an effective model to promote the development of sustainable tourism which produces meaningful benefits for all sectors of the community while protecting the longevity of the tourist product, and encouraging environmental and cultural conservation. The practical implementation of sustainable tourism in LDCs via CBT models faces many challenges. The source of these challenges is the complex stakeholder environment in which the theoretical and practical elements of CBT exist. Stakeholders have influenced the …


Uncovering The Potential Of A New More Affluent And Loyal Market: The Curacao North Sea Jazz Festival, Robertico R. Croes, Manuel A. Rivera, Kelly Semrad 2010 University of Central Florida

Uncovering The Potential Of A New More Affluent And Loyal Market: The Curacao North Sea Jazz Festival, Robertico R. Croes, Manuel A. Rivera, Kelly Semrad

Dick Pope Sr. Institute Publications

No abstract provided.


Hospitality And Destination Marketing's Role In Medical Tourism: A Call For Research, Dan Cormany 2010 University of Nevada, Las Vegas

Hospitality And Destination Marketing's Role In Medical Tourism: A Call For Research, Dan Cormany

Faculty Publications

Like business travel, where the primary focus is on business and travel is the simply the conduit by which it is performed, medical tourism is a growing trend in which individuals journey to foreign countries primarily to secure specific medical procedures or health benefits. The medical tourist is a newly defined segment of the travel industry, and while still small in numbers, is growing rapidly. This paper seeks to identify research questions related to the hospitality elements that contribute to the medical tourism experience. The answers to these may aid hoteliers, tourism operations, and visitor bureaus better understand, service and …


Basic Insight; It’S All About People But Technology Gets You Closer, Patrick Horan, Andrew Frew 2010 Technological University Dublin

Basic Insight; It’S All About People But Technology Gets You Closer, Patrick Horan, Andrew Frew

Conference papers

After three years of difficult trading conditions Irish tourism needs to move towards recovery. Given that we are waiting next month for one of the toughest budgets in the history of the state, talk of recovery might seem a little premature. Nevertheless we know that economic conditions in some of our key source markets abroad continue to improve, and so consumer sentiment in these countries is likely to recover faster than here at home. In order to position itself for recovery, tourism will need to do two things. Firstly it will need to continue to offer value to a weakened, …


Carnival Corporation & Plc, Ye Zhou 2010 Johnson & Wales University - Providence

Carnival Corporation & Plc, Ye Zhou

MBA Student Scholarship

Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. This paper researches the company by analyzing environmental factors, strategic position within the cruise industry and competitive advantages. After reviewing company's strategic history, this paper evaluates the effectiveness of the company's present strategies (Carnival Corporation and PLC, 2010b).


Developing A Culturally Responsive Classroom Collaborative Of Faculty, Students, And Institution, Paul J. Colbert 2010 Johnson & Wales University - Providence

Developing A Culturally Responsive Classroom Collaborative Of Faculty, Students, And Institution, Paul J. Colbert

MBA Faculty Conference Papers & Journal Articles

Culture is integral to the learning process. It is the organization and way of life within the community of students and teachers and directs the way they communicate, interact, and approach teaching and learning. Although founded in particular values and principles, the academy, like most organizations, is impacted day-to-day by its culture. Yet, the traditional higher education institution has not been designed to operate within a racially or ethnically diverse student population. The social, political, economic, and cultural forces that support the institution influence the teaching and learning environments. To better address cultural diversity in the classroom, faculty must first …


Customer Satisfaction Index Of Singapore 2010: Q3 Results, Customer Satisfaction Index of Singapore 2010: Full Year Overview 2010 Singapore Management University

Customer Satisfaction Index Of Singapore 2010: Q3 Results, Customer Satisfaction Index Of Singapore 2010: Full Year Overview

Research Collection Institute of Service Excellence (2007-2024)

Following the release of CSISG results for the Retail, InfoCommunications, Transportation & Logistics, and Education sectors in the first two quarters of 2010, the current third quarter release of results are of the Food & Beverage (F&B) and Tourism, Hotels & Accommodation Services (THAS) sectors. CSISG results of the final two economic sectors for 2010, the Finance and Healthcare sectors, is scheduled to be released in January 2011, together with the 2010 national score. CSISG company scores are based on face-to-face interviews with end users of companies’ products and services. Sub-sector scores are derived as a weighted average of company …


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