Strategic Management Policy Commons^™

How Do The Ceo Political Leanings Affect Reit Business Decisions?, Xiaoying Deng, Paul M. Anglin, Yanmin Gao, Hua Sun

Research Collection Lee Kong Chian School Of Business

Business decisions made by the real estate industry have a profound effect on the well-being of people who live, work, or shop in these buildings. While these decisions may be informed by evidence, the available evidence is often incomplete or imperfect. Therefore, the personal opinions or judgments of senior executives can have an effect. In this paper, we study these effects in two parts: risk-taking and environmental, social, and governance (ESG) activities. Since a person’s political learning is a relatively stable measure, and is associated with preferences for risk and ESG activities, we examine how the political leanings of the …

Platform-Dependent Entrepreneurs: Participants In An Expanding Universe Of Platforms?, F. Ted Tschang

Research Collection Lee Kong Chian School Of Business

The article Platform-dependent entrepreneurs: Power asymmetries, risks, and strategies in the platform economy drew on the intermediary business model to review the damaging actions that platform firms may employ with entrepreneurs. This exchange argues that platform firms may treat entrepreneurs differently on other platform types-particularly ones where complex relationships may cause participants and platforms to become mutually dependent, or where the platform's position depends less on extracting revenue directly from participants. I suggest that particular business models might facilitate the use of alternative strategic actions that are more benign toward entrepreneurs. These situations can determine additional boundary conditions for this …

Revisiting Strategy In A Time Of Crisis, Gregory A. Smith

Faculty Publications and Presentations

The season of upheaval brought on by the COVID-19 pandemic is a critical occasion for libraries to revisit their organizational strategies. Strategy includes two complementary dimensions: alignment with the environment and the pursuit of competitive advantage. Rapid changes in the environment call for practicing strategic thinking iteratively rather than engaging in a fixed rhythm of multi-year planning. An effective library strategy displays four key attributes: (1) It responds to the concerns of diverse stakeholders. (2) It is flexible enough to adapt to emerging conditions. (3) It enacts organizational mission but can also help to reshape it. (4) It integrates with …

Mediate, Not Litigate, To Resolve Disputes, Aloysius Goh, Terence Quek

Asian Management Insights

Mediation is essentially a facilitated negotiation process. When businesses have a dispute they cannot resolve on their own, they seek a neutral third party to help confidentially. This mediator has no power to impose a binding outcome on the parties. Rather, his or her responsibility is to facilitate the negotiation and use problem-solving skills to guide the parties towards a mutually agreed solution through a face saving and pragmatic process. In many jurisdictions, including Singapore, parties are required to attempt mediation first before courts hear the matter. Refusing to engage in mediation without proper reason may lead to cost sanctions …

Corporate Sustainability Has Failed: Digitizing Regeneration May Still Save Us, Simon J.D. Schillebeeckx

Research Collection Lee Kong Chian School Of Business

The author proposes a focus on regeneration as a way for small carbon footprint firms (e.g., consulting, financial services firms) to make a positive sustainability impact. He highlights that service industry firms can proactively contribute to the regeneration of common pool resources, such as forests and lakes, which often become neglected or overused. What makes regeneration different compared to more traditional donations to a conservation nonprofit is the use of digital technology that enables an organization to lay claim to the eco­system benefits it generates through its support. The digitization of benefits claims provides a transparent accounting system for environmental …

Artificial Intelligence As Augmenting Automation: Implications For Employment, F. Ted Tschang, Esteve Almirall

Research Collection Lee Kong Chian School Of Business

There has been great concern in recent years that artificial intelligence (AI) may cause widespread unemployment, but proponents say that AI augments existing jobs. Both of these positions have substance, but there is a need is to articulate the mechanisms by which AI may actually do both, and in the process, transform work and business organizations alike. We use economic studies showing past transformations automation wrought on the structure of employment and skills (such as the favouring of nonroutine skills) to articulate a ground for discussion. We then use case evidence of AI and automation to show how AI is …

Leadership Doctorates Newsletter: Volume 7, Number 3, Larry Starr, Phd

Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter)

In this Issue:

• DMgt Final Semester of Classes
• Doctoral Candidates, Advisers and Dissertation Topics
• Dean Shelly Osagie’s Announcement
• Student Scholarship
• Faculty Scholarship and Practice
• DMgt Doctoral Candidate Opens Korean Consulting Firm
• Career Advancement

Humanitarian Supply Chain & Logistics Aid Management At Global Relief Services, Christine Schrage, Daniel Bumblauskas, Bennett Becicka

Journal of Business & Entrepreneurship

Global Relief Services is working with a world-renowned international consulting firm on a site location strategy. The consulting firm, ABC Inc., had previously supported the United Nations (UN) on multiple crisis situations over the past ten years and has experience assisting with site location decisions in the past. The GRS team, assisted by the logistics team of ABC Inc., will determine an optimal site(s) for warehousing supplies in areas distant from vendor donors. Students’ recommendations should include the optimal site location and resource allocation strategy and planning.

Thoughts On How New Zealand Could Progress As A More Regenerative Tourism Host, Stephen Bradley

Journal of Sustainability and Resilience

New Zealand has a chance to reset the way we view and manage tourism. We must take this chance to make some changes that will ensure that we have a clean green country to promote as a high quality tourism destination in the future. This perspective advocates that measures such as a high visitor levy, educating tourists and better management of the way tourists travel around the country, can lead to achieving more sustainable tourism industry.

Food Producers And Pandemics: A Mystery Shopping Analysis, Francesc Fusté-Forné

Journal of Sustainability and Resilience

Recent research has widely analysed the significance of food in tourism. Departing from the understanding of ‘cheese’ as part of the food tourism system of a destination, this paper aims to analyse cheese factory tours as a tourism service provided by food producers. A mystery shopping approach is used to study the 75 cheese producers under the Manchego quality cheese. Results show the response behaviour of Spanish Manchego cheese producers to an email sent by a ‘tourist’ who asks for a visit during pandemic times. As a segment of food tourism, cheese tourism is gathering a growing attention by academics …

The Most Important Thing, The People!, Marie Haley

Journal of Sustainability and Resilience

This paper looks at indigenous concepts from New Zealand Maori and American Indians that offer philosophy for long term resilience and human-centred decision making. For true resilience, individuals, businesses and governments need to be adaptable, decisive and make long term changes. Operational changes need to come from a change of mindset and cannot return to old systems. Covid-19 has highlighted placing humans at the centre of decision making. This paper looks at the case study of The Seventh Generation Tours, in Akaroa New Zealand and the indigenous concepts of turangawaewae, knowing our connection to place and environment, manaakitanga, hospitality and …

A Future Of Tourism Industry: Conscious Travel, Destination Recovery And Regenerative Tourism, Asif Hussain

Journal of Sustainability and Resilience

The tourism industry is a complex network of millions of suppliers and consumers who trade experiences and services. The traditional tourism model revolves around increasing the number of visitors to ensure economic return. The conventional tourism models often ignore the real cost of the travel industry’s health and the cost per tourist. Covid-19 has shown us the extent to which the travel industry can be affected. The tourism and hospitality industries is the worst affected industries globally and the continuous waves of the virus, and new variants, are forcing governments to impose strict lockdowns. Misinformation and disinformation are making it …

System View Of The Talent Gap In The Commercial Property And Casualty Insurance Sector: A Pre-Mortem, Bibi R. Khan

Full-Text Theses & Dissertations

The commercial property and casualty insurance industry play an essential role by providing critical strategic benefits to society and fueling the economy through risk transfer. The literature review concludes that the industry faces a looming talent crisis, and although the industry leaders are aware of the problem, there is no apparent strategy to address it. Therefore, ascertaining strategies to address the problem requires an understanding of the current state of the property and casualty system.

This study applied system thinking methodology and interactive planning method of intervention to understand how and why the system operates the way it currently does, …

Strategic Management, Punit Arora

Open Educational Resources

Strategic Management is an integrative course that is designed to provide students with an understanding of the nature of businesses, their leadership and governance, and how the various functional areas (finance, marketing, accounting, operations, etc.) fit together to support a broad and purposeful organization. Strategic Management is the process whereby a firm chooses its business activities and establishes and sustains its position in a competitive market. It explores such questions as: Why do some companies succeed; while others fail? How can a company build and sustain competitive advantage? Which industries offer the best opportunities for long-term profitability? The course materials …

Low Textbook Cost Syllabus For Mgt 9600 (Strategy And Competitive Advantage), Helaine J. Korn

Open Educational Resources

This course examines how to gain advantage against competitors in the complex and dynamic global marketplace. Core business strategy themes include how to analyze the business environment, assess resources and capabilities, and choose competitive strategies. The course also considers how to create corporate value through configuring and coordinating multibusiness activities. Core corporate strategy themes include how to analyze scale and scope, evaluate corporate competencies, manage the multibusiness corporation, assess global strategies, and choose corporate strategies.

Bettr Barista: A Shot At Better Lives, Heli Wang, Sheetal Mittal, Adeline Natalia Sue Yi Lai

Research Collection Lee Kong Chian School Of Business

This chapter presents a case study in which Pamela Chng, the founder of Singapore-based Bettr Barista (BB), believes that a workplace cannot exist aloof from society's challenges and that companies need to be accountable for their contribution to society. The enterprise offers a four-month-long holistic programme, equipping them with job skills as a barista. The chapter highlights the challenge in maintaining the balance between financial and social goals, as this drives most of the decisions taken by the company, be it its value chain or the key stakeholders. The social programme was a comprehensive training course for the marginalised section …

The Impact Of Digitalization On International Expansion: A Study On Market Entry Strategy Based On The Integration-Responsiveness Framework, Thian Kiang Tan

Dissertations and Theses Collection (Open Access)

Digitalization has accelerated the growth and creation of new business models. There are more unicorn companies (a non-public company valued at more than US$1B) in the last 10 years than the decades before it. The use of digital technologies presents new opportunities for digitally active firms to capture growth in a new market. This paper studies how digitalization influences the internationalization process of the firm and its mode of entry into a foreign market. Drawing on existing literature on digitalization, this paper creates a novel approach to study the effect of digitalization by classifying firms based on their market business …

Institutional Satisfaction With Online Program Management (Opm) Providers, Michael Graham

Dissertations

Abstract

The online program management (OPM) industry is a multibillion-dollar business that works with the higher education industry. Once primarily a tuition revenue share model that marketed and enrolled new programs for institutions, the OPM business is evolving. Fee-for-service payments and services such as coaching and instructional design are now part of the OPM landscape. Although higher education institutions are spending billions of dollars, there has been very little academic research into this phenomenon. This study examines the satisfaction of higher education institutions with OPM providers. This quantitative study utilizes Oliver’s expectation confirmation theory to understand why institutions may be …

Government Response To Covid-19 And Gender Discrepancy: Tour Operator Perspective From New Zealand, Marie Haley, Asif Hussain

Journal of Sustainability and Resilience

The New Zealand government closed the international borders for the first time in history to pursuit an elimination strategy to COVID-19. This has had a severe impact upon tour operators who have been excluded from a free and fair market, to protect the broader economic and public health systems. This paper argues that the government response needs a focus at the whanau and community level, with a targeted focus on women empowerment in the communities that are dependent upon international tourism. The government should pursue an approach of engagement with systems to facilitate community lead COVID-19 recovery. Thus, allowing the …

Building Destination Tourism Alliances In The Central-Western Region Of Mexico For The Recovery Of Post-Covid-19 Tourism, Silvia María López Ruiz

Journal of Sustainability and Resilience

This study focuses on knowing the joint work between Mexico’s tourist destinations and the private sector, promoting proximity tourism for the recovery of tourism after the Covid-19 pandemic, through the creation of the “Central West Pact for Tourism” in Mexico. For the qualitative empirical analysis based on a case study, it is based on secondary data and an in-depth interview conducted virtually with two pioneering leaders of this pact and responsible for tourism management in the state of Zacatecas, Mexico. In addition, a qualitative content analysis of the project’s official website (Viaja En Corto – Descubre El Centro de …